| Ticket ID | Title | Status | Contact | Created | Ticket Details | Updated | Latest Comment |
|---|---|---|---|---|---|---|---|
| 776884 | Kern Warrior - kern-warrior.org - Change Request | Wait for Response | Lillie Rodriguez | 10-31-2025 | "Please run these for 12 weeks - it is a 10 week series but recently the studies have been so impactful they've been going a bit longer. All good for our veterans with PTSD" | 11-03-2025 |
Email Sent to Client
Unsure what we are doing with these screenshots, and what is meant by running them for 12 weeks. Are these events? What days are they, and what times? |
| 783939 | Kern RX Return - kernrxreturn.org - Change Request | Closed | Lillie Rodriguez | 11-25-2025 |
We would like to request an update on the pharmacy locations since some of the ones listed are no longer drop off points. I've attached an updated list of active pharmacies. Active Pharmacies for Drop offs 1. Komoto Pharmacy Delano - 1017... |
12-01-2025 |
Email Reply Received
Thank you!!
Get Outlook for iOS |
| 783576 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 11-24-2025 |
Hello, it appears that the front page links to "Become a Member" and "Make a Donation" go to a Wufoo link, it should go to their new JoinIt link. Thank you, |
11-27-2025 |
Email Sent to Client - Ticket Closed
Thanks for that - all resolved. https://kerncountymuseum.org/donate/ |
| 782805 | ASU Commerical - asucommercial.com - Change Request | Closed | Josh O'Brien | 11-20-2025 |
Please add attached bio for Jared. Thank you, |
11-24-2025 |
Email Sent to Client - Ticket Closed
Jared now has his own Bio. |
| 782802 | ASU Commerical - asucommercial.com - Change Request | Closed | Josh O'Brien | 11-20-2025 |
Bios attached for Jacob and Caleb I will send Jared's when available. Thank you |
11-24-2025 |
Email Sent to Client - Ticket Closed
These Bios have been added. |
| 782509 | ASU Commerical - asucommercial.com - Change Request | Closed | Josh O'Brien | 11-20-2025 |
Jared Lubatti’s pic on the teams page links to Jonathon Ortiz’s page, Caleb Fisk links to Barry Hibbard’s, and Jacob Shaw links to Parker Reynolds. Can that be fixed so they link to their own? Thank you, |
11-24-2025 |
Email Sent to Client - Ticket Closed
Fixing these, with the new bios on the other ticket. |
| 782504 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 11-19-2025 |
Sponsorship correction - Warrior Luis Gutierrez-Rosales He is sponsored by Reyes Coca-Cola |
11-21-2025 |
Email Sent to Client - Ticket Closed
This has been changed. |
| 781759 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 11-17-2025 |
Recurring Event - Combat Trauma PTSD Study Group Please post this PTSD Class in our recurring events for 10 weeks. I'll let you know late December which study they will be doing next. This group studies Biblically based healing for veterans with... |
11-18-2025 |
Email Sent to Client - Ticket Closed
Added the event - I left the previous artwork; most relevant, however, might need changing. |
| 781756 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 11-17-2025 | Brett Land sponsored by The Vaughn Family | 11-18-2025 |
Email Sent to Client - Ticket Closed
This has been added. |
| 781719 | Pilates Barre - bakersfieldpilatesbarre.com - Change Request | Closed | Lillie Rodriguez | 11-17-2025 |
"Just noticed that our plans and packages & gift cards. also need to be updated. Can you update these? Here are the widgets for those" Plans & Packages <div class="walla-widget-root"... |
11-17-2025 |
Email Sent to Client - Ticket Closed
These have been added |
| 781021 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 11-14-2025 |
Hi Wingman Team, The previous tickets sent in for Pilates Barre are urgent they have to be implemented today or the class bookings will not work tomorrow. Please let me know if there is anything else you need from me. Please add to event post |
11-17-2025 |
Email Sent to Client
The Pilates Barre ticket was completed last week. We updated the widget code on the schedule page and the app links? I'm unsure of what hasn't been done, the membership page widget is not working; however, we haven't received any code to replace that one. The schedule booking page seems to work fine. |
| 780494 | Pilates Barre - bakersfieldpilatesbarre.com - Change Request | Closed | Lillie Rodriguez | 11-13-2025 |
Part of request from earlier "Below is the links to update our apps on our site. Charlsie Sturm Hi Irene, here is the link to the iOS app and Android apps showing as available in the app store: iOS App Store Android I took a look and I see it... |
11-14-2025 |
Email Sent to Client - Ticket Closed
Replaced |
| 780490 | Pilates Barre - bakersfieldpilatesbarre.com - Change Request | Closed | Lillie Rodriguez | 11-13-2025 |
Please add these to the site New Contact Form <div class="walla-widget-root" data-walla-id="6b296fae-9380-4ca4-9b5e-b263b74c50ff" data-walla-page="lead-form" data-walla-leadformid="31714"></div>... |
11-14-2025 |
Email Sent to Client - Ticket Closed
Replaced |
| 780357 | Pest Solutions Email | Closed | Lillie Rodriguez | 11-13-2025 | Per email. | 11-17-2025 | |
| 779358 | Weber Metals - webermetals.com - Fault | Closed | Lillie Rodriguez | 11-10-2025 |
Hi team, A request was made back in September for some changes to be made to Weber metals but they have reached back out stating this was not completed. Please see screenshot below and links attached-... |
11-17-2025 |
Email Sent to Client
The certificate was added upon the closing of the ticket last week. https://webermetals.com/wp-content/uploads/2025/11/Materials-Testing-Laboratories-Nadcap-Certification-2025.pdf Linked from the certifications page, was there anything else that needed sorting? |
| 779355 | Sandoval Tax Services - sandovaltax.com - Change Request | Closed | Lillie Rodriguez | 11-10-2025 |
Attached is the blog for November. Can you please post it to our website? Thank you, |
11-12-2025 |
Email Sent to Client - Ticket Closed
The article has been posted to the website. |
| 779333 | Kern Warrior - kern-warrior.org - Fault | Closed | Lillie Rodriguez | 11-10-2025 |
SEA-V events correction - meetings are 9:00am -10:00am |
11-11-2025 |
Email Sent to Client - Ticket Closed
The time has been tweaked; I hadn't noticed the PM! |
| 778551 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 11-06-2025 |
from client: Hi Josh, The verbiage about Safe Halloween on the main page needs to go please. The button that says Safe Halloween needs to now say Holiday Lamplighters Tickets ( and link to the Eventbrite page ) Below is how it looks now.... |
11-10-2025 |
Email Sent to Client - Ticket Closed
This has been changed. |
| 778028 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 11-05-2025 |
Please change the following sponsors POWG Sponsorship Brian "Cody" Prosser Proudly Sponsored by Marjorie Nixon to "Proudly Sponsored by Gregg and Terri Bender" Ricardo Barraza Sponsorship change Please change Proudly Sponsored by Philip & John... |
11-10-2025 |
Email Sent to Client - Ticket Closed
These have been changed :) |
| 777541 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 11-04-2025 |
Hello, please see the following request for client: " On the main page Please change the Safe Halloween button to Read : Holiday Lamplight Tickets (and link to our event eventbrite... |
11-10-2025 |
Email Sent to Client - Ticket Closed
Completed. |
| 776904 | Pumpkin Patch - thepatch661.com - Change Request | Closed | Lillie Rodriguez | 10-31-2025 |
"Please change our banner at the top of our website to say that We are closed and we will see you October 2026!" Thank you, |
11-03-2025 |
Email Sent to Client - Ticket Closed
This has been added to the site. |
| 776895 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 10-31-2025 |
"Please remove Dan Betts as one of the automatic notification Contacts, he is no longer on the board Replace with Jeff Salters jeff@saltysbbq.com Jeff is the President of our Board of Directors " |
11-03-2025 |
Email Sent to Client - Ticket Closed
Dan has been removed, Jeff has been added |
| 776892 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 10-31-2025 |
"SEA-V South East Asia Veterans Group Meetings every 2nd and 4th Monday 9:00am - 10:00am Portrait of a Warrior Gallery - Kern County Education Room 1925 Eye Street Bakersfield, CA 93301" |
11-06-2025 |
Email Sent to Client
Sorry I was looking at the wrong events plugin, they had 2 installed, this is all working fine :) |
| 776889 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 10-31-2025 | Please change the "Vietnam PTSD Support Group" to "Vietnam Rat Pack" | 11-03-2025 |
Email Sent to Client - Ticket Closed
Ignore the recurring message in the previous ticket, didn't realise there are 2 events plugins - that will reccur now as well as this rat pack. |
| 776875 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 10-31-2025 |
Please see the following request in screenshot below. Thank you, |
11-12-2025 |
Email Sent to Client - Ticket Closed
Figured this ticket out having sorted the other that was similar. This is now done. |
| 776854 | Kern Warrior - kern-warrior.org - Change Request | Closed | Lillie Rodriguez | 10-31-2025 |
Under the name Ramon Villatoro's bio Cavalry is spelt incorrectly. Please fix throughout the entire bio - change Calvary to Cavalry. Thank you, |
11-03-2025 |
Email Sent to Client
Changed the spellings |
| 776526 | Kern Warrior - kern-warrior.org - Fault | Closed | Lillie Rodriguez | 10-31-2025 | Site is down | 10-31-2025 |
Email Sent to Client - Ticket Closed
Malware infected the site, scanned, identified, isolated and site returned to normal service. |
| 775375 | Code Precast - codeprecast.com - Fault | Closed | Josh O'Brien | 10-28-2025 |
Message on front page: "There has been a critical error on this website." |
10-29-2025 |
Email Sent to Client - Ticket Closed
The Products carousel on the homepage has broken - this was developed using a legacy piece of tech, which is no longer functional in the latest versions of WordPress - this was conflicting and throwing the whole page out. We have removed this, so the homepage is one again functional. This site is a little dated and built within a custom environment from the previous developer using a non-standard Theme, so any updates/patches for that theme are tied to the developer - so we can't fix the root problem to replace that carousel. We'd recommend the client consider a modern, streamlined replacement website when they're able to do so. One that is not built on propreietary technology. |
| 774591 | Hall Ambulance - hallamb.com - Fault | Closed | Josh O'Brien | 10-24-2025 |
email from client: "I've been notified by our Business Office manager that they've had instances where people are filling out this form online, but it is not being received (they estimate 75% of the time).... |
10-29-2025 |
Email Sent to Client - Ticket Closed
I am not sure what the issue is in that case then - if the emails are reaching the mailbox and the website is sending the emails - there is a non-issue?! |
| 772431 | Pilates Barre - bakersfieldpilatesbarre.com - Fault | Closed | Lillie Rodriguez | 10-16-2025 | Unable to access website it is completely down | 10-17-2025 |
Email Sent to Client - Ticket Closed
The site is back up and running, updates blipped the site. |
| 772058 | TopBrass - topbrassmarketing.com - Change Request | Closed | Lillie Rodriguez | 10-15-2025 |
"Here is a screenshot with a couple of notes on the pdf. I included the picture that should replace the video. I can replace if you can make the spiral stop. Thanks Phil" |
10-16-2025 |
Email Sent to Client - Ticket Closed
I've added the image to the homepage and fixed the Elementor death circle. |
| 771590 | TopBrass - topbrassmarketing.com - Fault | Closed | Josh O'Brien | 10-14-2025 |
Lillie received the attached message. We are not sure who Phil is or what he did, but can you take a look at the site and see what is wrong? Let us know if you have any questions. We will try to get more info. thank you |
10-15-2025 |
Email Sent to Client - Ticket Closed
For some reason, Phil keeps trying to edit the homepage in WordPress, and not Elementor. Which is why it breaks it, it needs to be 'Edit in Elementor'. |
| 771561 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 10-14-2025 |
Hi There, Could you please replace the closed to the public note on the main page with "Closed To The Public- October 18th for the Alzheimer's Walk" Thank you |
10-14-2025 |
Email Sent to Client - Ticket Closed
This has been changed |
| 770153 | Swanson ODell - swansonodell.com - Change Request | Closed | Lillie Rodriguez | 10-09-2025 |
Please take down job posting tomorrow 10/10 at 5pm pacific standard time. Thanks for your help! |
10-13-2025 |
Email Sent to Client - Ticket Closed
This was taken off the menu :) |
| 770136 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 10-09-2025 |
Please add the following text to the top of the main page: "We are closed Saturday, Oct. 11 to prepare for Village Flea on Sunday" This is time sensitive, can we have this done asap? Thank you |
10-10-2025 |
Email Sent to Client - Ticket Closed
This has been added |
| 769852 | Kern RX Return - kernrxreturn.org - Fault | Closed | Lillie Rodriguez | 10-09-2025 | Google Maps embed isn't working - it's the old style, need to replace with new functional map. I've asked the client to confirm the locations, but if we can copy this over for now onto a workable version. Ta | 10-09-2025 |
Email Sent to Client
Hadn't realised Dave already replied via emails on this matter, will close this ticket. |
| 769786 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 10-08-2025 |
Please update "Village Flea" flyer, attachment shows correct time. (8-3) Thank you |
10-09-2025 |
Email Sent to Client - Ticket Closed
This has been changed on both pages. |
| 769762 | Hall Ambulance Careers - hallambcareers.com - Fault | Closed | Lillie Rodriguez | 10-08-2025 |
"Good morning, Lillie, Can you have your folks add this tracking pixel to hallamb.com/emtacademy? Thanks, " |
10-09-2025 |
Email Sent to Client - Ticket Closed
The tracking pixel has been added to the page |
| 769509 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 10-07-2025 |
Please update time of Village Flea event to 8-3, rather than 9-3 Thank you |
10-08-2025 |
Email Reply Received
Thank you, Alex. I just submitted a ticket with the updated flyer.
[cid:c4f16cc2-585f-48c3-a4b4-93bc497a8470] |
| 769505 | Pumpkin Patch - thepatch661.com - Change Request | Closed | Josh O'Brien | 10-07-2025 | Please add the attached jpeg to the front page. | 10-08-2025 |
Email Sent to Client - Ticket Closed
Added to the home page |
| 767390 | Pumpkin Patch - thepatch661.com - Change Request | Closed | Lillie Rodriguez | 09-29-2025 |
"Hi there! I’d like to add a little pumpkin box or cute pricing list off to the side of my front page please. I don’t know if we could pop a Pumpkin off to the side where there’s some open space and put the pricing inside? Please let me know.... |
10-01-2025 |
Email Sent to Client - Ticket Closed
We've added a pricing list onto the front page |
| 766234 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Josh O'Brien | 09-24-2025 | The folks at Borton Petrini are concerned with the AccessiBe score, particularly the first element on the report, The accessibility score has been declining and is currently at 31. Is there anything we can do to raise this? I've attached the... | 09-26-2025 |
Email Sent to Client
We've been looking into this; it's been something going on for a while now with Borton. We can only do so much in the theme. When the original site wasn't built with any of this in mind, it makes it very difficult to fix and improve it quickly. We'll continue to look through and see what can be done. I've updated a few bits, but it'll likely take the report's time to notice - most of the issues raised are very code-focused and aren't entirely fixable; however, we'll keep on looking and improving. |
| 766227 | Sandoval Tax Services - sandovaltax.com - Change Request | Closed | Josh O'Brien | 09-24-2025 |
Please add the August and September blog to the Sandoval site. Thank you |
09-26-2025 |
Email Sent to Client
These have been added. |
| 766224 | Kern Warrior - kern-warrior.org - Fault | Closed | Lillie Rodriguez | 09-24-2025 | Please look at the agllery webesite and pull down the Vietnam Memorial Day event - somehow this is showing a reocurring event every Saturday. | 09-25-2025 |
Email Sent to Client - Ticket Closed
The event has been removed |
| 765866 | Swanson ODell - swansonodell.com - Change Request | Closed | Lillie Rodriguez | 09-24-2025 | Please see request in screenshot and Job posting | 10-06-2025 |
Email Sent to Client
We've slotted it under About us in the menu |
| 763739 | ASU Commerical - asucommercial.com - Change Request | Closed | Josh O'Brien | 09-16-2025 | Multiple changes...updating Agent Photos, Reports, etc. Will reference ticket number in followup email containing new files/details. | 09-19-2025 |
Email Sent to Client - Ticket Closed
We've made changes to photos, names, PDFs and removed pictures from website where stated on the homepage. |
| 763439 | Pumpkin Patch - thepatch661.com - Change Request | Closed | Lillie Rodriguez | 09-15-2025 |
Hi Team, Images have been sent seperately - "Please add these photos to our gallery. I would also like the one of the super slide on the front page with a header that says “Super Slide Is Back” I didn’t wanna make just a couple other changes... |
09-18-2025 |
Email Sent to Client
We've added the new photos to the gallery, add a section in for the super slide, swapped the date in the header, and removed the 'about us' section from the homepage, adding it's own tab in the menu navigation. |
| 763404 | Borton Petrini - bortonpetrini.com - Fault | Closed | Lillie Rodriguez | 09-15-2025 |
Hi Team, Made a request last week to hide the the Bankruptcy and Creditos rights. There is still one on the main page that was missed. Please remove. Thank you, |
09-16-2025 |
Email Sent to Client - Ticket Closed
I've hidden Bankruptcy and Creditors' Rights Tab from the practice areas page. |
| 763401 | TopBrass - topbrassmarketing.com - Fault | Closed | Lillie Rodriguez | 09-15-2025 |
Client says the hompage is broken is there any way we can revert back to the original desgin? Thank you, Please remove the |
09-25-2025 |
Email Reply Received
Thank you!!
I will follow up with the client to make sure everything is good on their end.
Thank you,
[cid:3209e368-a8c3-4094-98cf-14c454955604]
Lilie Rodriguez | Account Executive
O: 661.377.2992 C: 661.742.6644
E: Lrodriguez@grapevinemsp.com |
| 762482 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Lillie Rodriguez | 09-11-2025 |
Hi Team, Can we please make the read profile boxes identical to each other under the practice area pages? Thank you |
09-23-2025 |
Email Sent to Client
We've had a look into this; however, given screen sizes and resolutions, this will always differentiate, and this is and has always been present since the site was made, given the names will all differ in size, making the boxes throw out proportions. |
| 762470 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Lillie Rodriguez | 09-11-2025 | Please hide the Bankruptcy and Creditors Rights and Bankruptcy and Creditors Rights - Modesto from the practice area page. | 09-12-2025 |
Email Sent to Client - Ticket Closed
Has been removed. |
| 758649 | Hall Ambulance - hallamb.com - Fault | Closed | Lillie Rodriguez | 08-28-2025 |
"I've been informed that our Community Event Request Form on the Contact Us page is not functioning correctly. I'm unsure if this is a website issue or if it's being caught in our email security. Can you tag team this and take a look? The forms... |
08-29-2025 |
Email Sent to Client
We've managed to sort the issue out temporarily. The server had partially disconnected from the SMTP, but we've hooked it up to one of ours, and the forms should be going through. However, they may get stuck in spam. I think this has been the case for a while, as I'd tested beforehand and the forms came through, but it was again stuck in the filter. We're looking into getting this sorted and taking a further look! |
| 758114 | Simmons Construction - simmonsbak.com - Fault | Closed | Lillie Rodriguez | 08-26-2025 | Website is down please handle ASAP | 08-26-2025 |
Email Reply Received
[like] Lillie Rodriguez reacted to your message:
________________________________
From: Wingman Support |
| 758063 | Surface Pump Inc. - surfacepumps.com - Fault | Closed | Lillie Rodriguez | 08-26-2025 | Website is down please look into this ASAP | 08-26-2025 |
Email Sent to Client - Ticket Closed
Resolved! Unfortunately this site has gremlins that stop the sub-pages from loading unless we manually force the permalinks to refresh every few weeks. |
| 755600 | Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request | Closed | Caroline Cruz | 08-15-2025 | please upload this blog | 08-18-2025 |
Email Sent to Client
As per the previous time this ticket type came through, Sandoval Tax isn't actually on the list of supported websites for Vine Marketing. The Firmflow project that never left the staging area was on the list for only that aspect and reason - not for ongoing updates or maintenance to Sandoval Tax. |
| 754732 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Caroline Cruz | 08-13-2025 |
can you please resize these and add them to the signature again ? She said they're blurry. for KATHERINE KOLLER and Sienna Lin |
08-15-2025 |
Email Sent to Client - Ticket Closed
https://bortonpetrini.com/wp-content/uploads/2025/08/Katherine-Email-Signature.png |
| 754717 | J and J Special Services - jandjspecialservices.com - Change Request | Closed | Caroline Cruz | 08-13-2025 |
I found a (date drop down) add on in Gravity Forms (Gravity Wiz). I would will pay for it. I wanted to get that old calendar back. Also I have attached a new payroll schedule if you can update that too. Can you please get gravity witz added so we... |
08-15-2025 |
Email Sent to Client
I've updated the payroll schedule - if you want to buy that add-on, send it across we can activate it and try to get it implemented onto the site. |
| 753793 | Loop Electrical - loopelectric.com - Change Request | Closed | Caroline Cruz | 08-11-2025 | can you add this pic to the site | 08-12-2025 |
Email Sent to Client - Ticket Closed
Added the image to the projects section on the HP. |
| 753383 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Caroline Cruz | 08-08-2025 |
Please publish new bio attached. Enter name as shown Sienna (Si Hui) Lin. Location: Los Angeles Practice area: civil litigation |
08-15-2025 |
Email Sent to Client - Ticket Closed
https://bortonpetrini.com/wp-content/uploads/2025/08/KATIE-KOLLER-Email-Signature.png |
| 753033 | Pumpkin Patch - thepatch661.com - Change Request | Closed | Caroline Cruz | 08-07-2025 |
Can you please remove the fall festival flyer from last year and all info related below it? Please replace with these two logos attached and a note beneath that says: We are proud to partner with Bakersfield Firefighters Historical Society to... |
08-08-2025 |
Email Sent to Client - Ticket Closed
Complete. |
| 752786 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Caroline Cruz | 08-06-2025 |
Can you please put these dates under closed for special event on our home page header: August 7th September 6th & 7th & September 28th |
08-08-2025 |
Email Sent to Client - Ticket Closed
Complete. |
| 752059 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Caroline Cruz | 08-04-2025 |
Can you please update the website with the new Book Club & Lecture Information? The Peggy Darling Book Club - Kern County Museum Lecture Series - Kern County Museum |
08-08-2025 |
Email Sent to Client
Complete. |
| 752056 | Pumpkin Patch - thepatch661.com - Change Request | Closed | Caroline Cruz | 08-04-2025 |
Hi there! I would like to make a few changes to the website as we approach the season. Can we have the top and bold writing say coming October 20 25 and right underneath it open daily. As we get closer and know my opening date I’ll give you an exact... |
08-05-2025 |
Email Sent to Client
Changes have been made |
| 750129 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Caroline Cruz | 07-29-2025 |
Attached is new bio, please add to the website. Katehrine Koller- San Diego office Practice areas: civil litigation Email: kkoller@bortonpetrini.com Use contact info from San Diego office available on website to add on bio. |
08-07-2025 |
Email Sent to Client
Sorted the order, says San Diego for me! Where does it say LA? |
| 749146 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Caroline Cruz | 07-25-2025 | Can you provide the link to add Sienna’s photo on her signature block | 07-29-2025 |
Email Sent to Client - Ticket Closed
https://bortonpetrini.com/wp-content/uploads/2025/07/Sienna-Email-Signature.png |
| 747671 | Grapeman - grapeman.com - Change Request | Closed | Caroline Cruz | 07-21-2025 | Please remove the map as well. | 07-22-2025 |
Email Sent to Client - Ticket Closed
The map has been removed. |
| 747666 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Caroline Cruz | 07-21-2025 | Armina would like these 2 signature links to be more clear, she said they're blurry Katherine Koller and Samantha Schales | 07-24-2025 |
Email Sent to Client
https://bortonpetrini.com/wp-content/uploads/2025/07/KATIE-KOLLER-Signature-2025.png https://bortonpetrini.com/wp-content/uploads/2025/07/Samantha-Signature-2025.png |
| 746551 | Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request | Closed | Caroline Cruz | 07-16-2025 | Can you add this blog to the sandoval tax website? | 07-17-2025 |
Email Sent to Client
This has been published :) |
| 746547 | Grapeman - grapeman.com - Change Request | Closed | Caroline Cruz | 07-16-2025 | can you remove the support@grapeman.com email from the site, they do not need another email in its place | 07-21-2025 |
Email Sent to Client - Ticket Closed
These changes have been made |
| 746079 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Caroline Cruz | 07-15-2025 |
Can you please replace the station form on our website with the attached. And replace the Sponsorship Doc with the attached. Safe Halloween - Kern County Museum |
07-17-2025 |
Email Sent to Client - Ticket Closed
These have been updated:) |
| 746073 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Caroline Cruz | 07-15-2025 |
Could you please add the vendor form to the Village Flea page so when you click the vendor form button it links to the Village Flea application attachment. Same page- Could you please add the food truck app as well? Thank you so... |
07-24-2025 |
Email Sent to Client - Ticket Closed
Sorry this was done, thank you! |
| 744628 | Mission at Kern County - themissionkc.org - Change Request | Closed | Caroline Cruz | 07-09-2025 | Will you please change the phone number on the volunteer page to (661) 325-0863 ext 219? | 07-10-2025 |
Email Sent to Client - Ticket Closed
This has been changed :) |
| 744136 | Weber Metals - webermetals.com - Change Request | Closed | Caroline Cruz | 07-08-2025 |
Would you please have the web development team replace the PDF file referenced below. URL: https://webermetals.com/certifications/ |
07-14-2025 |
Email Sent to Client - Ticket Closed
I've swapped out the old certificate for the new. |
| 742256 | Titan Oilfield Services - titan-ofs.com - Change Request | Closed | Caroline Cruz | 07-01-2025 |
Could you please remove the available positions for Titan, Bakersfield? Please leave the positions open for C&H in Williston. |
07-02-2025 |
Email Sent to Client - Ticket Closed
The positions for Titan have been hidden. |
| 741913 | Kern Gun Club - kerncountygunclub.com - Change Request | Closed | Caroline Cruz | 06-30-2025 |
please update the email on the site to admin@kerncountygunclub.com make sure you update it on the header, footer, waiver form, and contact page. thank you :) |
07-01-2025 |
Email Sent to Client - Ticket Closed
I've changed all of the emails to admin@kerncountygunclub.com and included the contact form and waiver form. |
| 741465 | BWI - bwimp.com - Fault | Closed | Caroline Cruz | 06-27-2025 | Vine Marketing does our web site, and the home page comes up but nothing else after that | 06-30-2025 |
Email Sent to Client - Ticket Closed
This has been fixed :) |
| 741454 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 06-27-2025 |
From KCM: "Trying to redirect forms to our new Membership email;link is for the wufoo form which needs to be on our website under membership button I have updated the form under settings, but stuff is still going to Drew’s email and not... |
06-30-2025 |
Email Sent to Client
This is an external form; we are unable to change who and where the email goes, unfortunately, from this side - it needs to be done through Wufoo. |
| 741208 | Kern RX Return - kernrxreturn.org - Change Request | Closed | Caroline Cruz | 06-26-2025 |
It is with unfortunate news that we will no longer have the Kern Rx program and therefore will no longer need the website (Kern Rx Return | Drug Free Kern) to be active. We will also need our Drug Free Kern website to remove the Kern Rx tab. If... |
06-27-2025 |
Email Sent to Client
I've deactivated Kern RX Return - I'd probably suggest throwing a redirect on the DNS to go over to Drug Free Kern? I've removed the Return tab on Drug Free Kern and replaced it with Community Partners. |
| 741205 | Emerald Medical Transport - emeraldmedicaltransportation.com - Change Request | Closed | Josh O'Brien | 06-26-2025 |
Emerald noticed that most of the information on the "https://emeraldmedicaltransportation.com/ems-services/" page is incorrect. They would like to have this page removed/deactivated. Thank you, |
06-27-2025 |
Email Sent to Client - Ticket Closed
PAge has been drafted and redirected for now - the page was live but inaccessible. |
| 740638 | Emerald Medical Transport - emeraldmedicaltransportation.com - Change Request | Closed | Caroline Cruz | 06-24-2025 | Need his name and number removed | 06-25-2025 |
Email Reply Received
Oh, yeah just dio that then, srry
[cid:7fd931a2-70e1-49f7-a5db-efd31015c1ff]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 740585 | Emerald Medical Transport - emeraldmedicaltransportation.com - Change Request | Closed | Josh O'Brien | 06-24-2025 |
1. Please disable/remove all "Learn More" links on the page. They all lead to a filler page that Emerald is not ready to update. 2. On the bottom of the "emeraldmedicaltransportation.com/ems-services" page, please replace "Mike Slayton" with "Gina... |
06-25-2025 |
Email Sent to Client - Ticket Closed
We've made the changes to the homepage and the EMS Services page. |
| 740313 | Grapevine MSP - grapevinemsp.com - Fault | Closed | Josh O'Brien | 06-24-2025 | Grapevinemsp.com website is not loading. | 06-24-2025 |
Email Sent to Client
Appears the site is back online - the server was having a few blips yesterday, there was a recent plugin update that slowed everything down that was dealt with. Will keep an eye on the sites, the uptime monitor didn't flag Grapvine as going down - so I assume it was still having some speed issues later on in our day. |
| 739784 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Lillie Rodriguez | 06-20-2025 |
Hello, Please update the photo for Brad Post's bio and on the downloadable pdf too. Can you also generate the link to use for the email signature block photo as well? Thank you, |
06-26-2025 |
Email Sent to Client - Ticket Closed
Sorry, here you go! - https://bortonpetrini.com/wp-content/uploads/2025/06/Bradley-Post-Signature-Photo.png |
| 739367 | Influencers - influencersbakersfield.org - Change Request | Closed | Lillie Rodriguez | 06-19-2025 | Kyle Gregory would like to know if the site has full or partial access - he is trying to add a drop down but it is not allowing him to. | 06-20-2025 |
Email Sent to Client
I've changed his permissions to Administrator - he should be able to edit everything now :) |
| 738616 | Mission at Kern County - themissionkc.org - Change Request | Closed | Lillie Rodriguez | 06-17-2025 |
"Caroline, I want to make some changes to our website. I need to know what the dimensions are for the page banners" |
06-19-2025 |
Email Sent to Client
That can be done no problem, do you or they have the image at the top of the two ladies? We can then get that changed and sorted for you! |
| 738040 | Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request | Closed | Josh O'Brien | 06-16-2025 |
Can you please add the attached June blog to the website? Thank you |
06-17-2025 |
Email Sent to Client
https://sandovaltax.com/tax-saving-tips-june-2025/ |
| 735888 | Code Precast - codeprecast.com - Change Request | Closed | Josh O'Brien | 06-09-2025 | Code Precast is concerned with the amount of junk/spam they are receiving from their Contact Form. Is there anything that can be put in place to reduce this? | 06-12-2025 |
Email Sent to Client
I've added an extra layer of honeypot protection to the contact form, while also enabling a few more security measures among the other security plugins that are activated. Unfortunately, there will always be an issue with contact forms, regardless of how many reCAPTCHAs and defence mechanisms are in place. |
| 735834 | Weber Metals - webermetals.com - Change Request | Closed | Josh O'Brien | 06-09-2025 |
The folks at Weber Metals need to update a couple certifications on their site. Picture and documents are attached. Thank you. |
06-12-2025 |
Email Sent to Client - Ticket Closed
The certifications have been added to the site. |
| 734197 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 06-04-2025 |
-Lamplighter Tour- Please make the links inactive and change out the flyer for the attached. Also please eliminate past events on the Calendar of Events tab ( Sip and stroll, Boxcar ) And replace Lamplighters with the attachment |
06-05-2025 |
Email Sent to Client - Ticket Closed
Changed and removed past events. |
| 734194 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 06-04-2025 |
-Safe Halloween 2025- Please change the sponsorship form and the station form to the attached & please update the calendar page with the new flyer. |
06-05-2025 |
Email Sent to Client - Ticket Closed
Changed per request and added forms. |
| 734191 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 06-04-2025 |
-Village Flea 2025- Please update the page with the flyer and change the date to October 12th Please change on the calendar of events page as well. |
06-05-2025 |
Email Sent to Client - Ticket Closed
Changed on both accounts |
| 733658 | Weber Metals - webermetals.com - Change Request | Closed | Josh O'Brien | 06-03-2025 |
We need to update two certificates on the Weber Metals site (Attached), and change some wording. From Weber Metals: "We have 2 changes that need to be updated to our website: 1st Item: We just recently received our updated Nadcap Heat Treat... |
06-05-2025 |
Email Sent to Client - Ticket Closed
These have been added and changed per the request. |
| 733636 | Borton Petrini - bortonpetrini.com - Fault | Closed | Josh O'Brien | 06-03-2025 | It seems there is an "AccessWidget" that is not working correctly on the Borton Petrini site, causing the site to be non-compliant with ADA standards. | 06-03-2025 |
Email Sent to Client - Ticket Closed
I've just ran an accessibility test on the website using accessiBe https://accessibe.com/?website=https://bortonpetrini.com/, and am getting "Accessible". See https://paste.pics/88717b68a22c979d29153f45e0503d34 It looks like accessWidget is a plugin offered by that site, and the image in the screenshot you shared is checking to see if it's there - as it isn't because that's not what we've used, it's throwing a fail. Possibly a marketing tactic to get you to buy their product!
|
| 732225 | Swanson ODell - swansonodell.com - Fault | Closed | Josh O'Brien | 05-28-2025 |
Urgent !Website has been down since Sunday. Please let us know what happened and when it is up and running. Thank you, |
05-29-2025 |
Email Sent to Client
The site is back up and running - it appears the Gravity Forms PDF Plugin was causing the site to crash. |
| 731739 | Code Precast - codeprecast.com - Change Request | Closed | Josh O'Brien | 05-27-2025 |
Please remove the line "Wear athletic footwear for Zumba" from the exercise page. Thank you. |
06-02-2025 |
Email Sent to Client - Ticket Closed
Realsied it was for the Museum, has been removed :) |
| 731407 | Grapeman - grapeman.com - Change Request | Closed | Lillie Rodriguez | 05-23-2025 | Please scrub the Support@ email - this is no longer needed on the site or an email that is in use. | 05-27-2025 |
Email Sent to Client - Ticket Closed
The email has been removed. |
| 729000 | Guidance Care - guidancecare.net - Change Request | Closed | Josh O'Brien | 05-16-2025 | Client asked that for privacy policy page to be added to guidancecare.net | 05-20-2025 |
Email Sent to Client - Ticket Closed
I've created a Privacy Policy page and added a link on the footer of the website. |
| 727667 | Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request | Closed | Josh O'Brien | 05-13-2025 | Please add the attached blog for May. Thank you | 05-14-2025 |
Email Sent to Client - Ticket Closed
The blog has been published - https://sandovaltax.com/tax-saving-tips-may-2025/ |
| 718269 | TopBrass - topbrassmarketing.com - Fault | Closed | Josh O'Brien | 04-23-2025 |
Hello, we received the following email from the folks at Top Brass: "I wanted to bring the Top Brass site to your attention; it seems many design elements on the backend have broken. Do you still have a backup of the original wordpress site in case... |
04-23-2025 |
Email Sent to Client
It looks like someone has edited the homepage and saved it outside of Elementor, which is what the site is built within. I have resolved the page to being back within the Elementor editor, fixing the issue. If the client makes edits to the site pages, they must click "EDIT WITH ELEMENTOR" and not the default WordPress "Edit" button. |
| 717554 | Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request | Closed | Josh O'Brien | 04-21-2025 | Please add the April Blog to Sandovaltax.com blog page. Thank you. | 04-23-2025 |
Email Sent to Client - Ticket Closed
The blog has been posted onto the site. https://sandovaltax.com/tax-saving-tips-april-2025/ |
| 715678 | ACDMD - acdmd.com - Fault | Closed | Josh O'Brien | 04-12-2025 | The website appears to have reverted to a previous version with placeholder pictures and text. Photos are missing, tabs are in the wrong place. Client is upset and worried that the payment portal isn't working and that payments are being made to a... | 04-14-2025 |
Email Reply Received
Thank you, Adam, I appreciate the prompt response. Do you know when the plugin update happened that caused this? Did it automatically update? I'm going to have to answer a lot of questions about this and I don't know what to say. Thanks
[cid:01d61874-20d9-4fac-be8a-b752cd479696] |
| 715644 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Josh O'Brien | 04-11-2025 | Can you please correct the fax number shown on Celine’s bio? It has the Modesto fax number and it should be San Jose (408)-535-0878 | 04-15-2025 |
Email Sent to Client - Ticket Closed
This has been changed |
| 714530 | Borton - Jesus | Closed | Lillie Rodriguez | 04-09-2025 | per email | 04-09-2025 |
Email Sent to Client
Tomas has been added. Email signature - https://bortonpetrini.com/wp-content/uploads/2025/04/Jesus-Tomas-Email-Signature.png |
| 712979 | Alpha Produce - alphaproduce.net - Change Request | Closed | Lillie Rodriguez | 04-04-2025 |
Please make the following changes to the website as it is under new ownership. 1. About us - presidents message - Remove Photo of Family 2. Order Oline - Remove Green Visual Interent Banner at top of page 3. News - Remove Kern County's Annual Nut... |
04-10-2025 | needed to log more time, fixed veg kids |
| 712202 | Fw: CELINE PHAM NEW BIO | Closed | Lillie Rodriguez | 04-01-2025 |
Hi Team, Please add the following to Borton Petrini site and provide the signature. Thank you, [cid:507a1cee-45c9-4283-bac1-3871be205b66] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E:... |
04-10-2025 |
Email Sent to Client
I'd emailed this separately - maybe it didn't go through! |
| 710619 | Borton Petrini - bortonpetrini.com - Change Request | Closed | Lillie Rodriguez | 03-26-2025 | Please add the following BIO to the site. | 03-28-2025 |
Email Sent to Client - Ticket Closed
This has been changed |
| 708750 | Drug Free Kern - drugfreekern.org - Change Request | Closed | Lillie Rodriguez | 03-20-2025 |
"Good Morning, I hope all is well. I was currently working with Caroline Cruz before she went on maternity leave on our website for Drug Free Kern. I wanted to send over some of our new edits for our website for this month. We would like to include... |
03-25-2025 |
Email Sent to Client - Ticket Closed
This information has been deleted |
| 707946 | Guidance Care - guidancecare.net - Change Request | Closed | Josh O'Brien | 03-18-2025 | On front page, the "Veteran Financial Assistance" box, please change the logo to match logo on "Veteran Owned Experience" located at top of page. Also, please change "Guidance Senior Care finds comfortable and supportive unlicensed room and board... | 03-18-2025 |
Email Sent to Client - Ticket Closed
I've changed this for you now. |
| 707670 | Borton Petrini Bio Update | Closed | Lillie Rodriguez | 03-18-2025 | Please update PDF for Anthony Bell https://www.canva.com/design/DAGgIay1Wv4/MuSqhAzxkJIIChwuLArIhg/edit?utm_content=DAGgIay1Wv4&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton | 03-20-2025 |
Email Sent to Client
This has been changed and reuploaded |
| 707623 | Sandoval Tax - sandovaltax.com - Change Request | Closed | Josh O'Brien | 03-17-2025 |
Please add the March blog to the Sandovaltax.com site Thank you |
03-18-2025 |
Email Sent to Client - Ticket Closed
This has been added for you. |
| 706436 | Guidance Care - guidancecare.net - Change Request | Closed | Josh O'Brien | 03-12-2025 | On the "Veteran Financial Assistance" page, please remove "Discover Expert Veteran Financial Assistance" verbiage from the blue box on the left side of page. Leave the box, just remove the wording. Thank you | 03-17-2025 |
Email Sent to Client - Ticket Closed
This has been removed |
| 706418 | Hall Ambulance - hallamb.com - Fault | Closed | Lillie Rodriguez | 03-12-2025 |
Hi Team, Mark Corrum from Hall Amublance needs file size adjusted for video uploads to the Hall Ambulance website. He is trying to upload a 5 minute long video that is 89.7MB that will not upload currently. He needs to be able to upload for a... |
03-13-2025 | Replied and closed ticket. They are either uploading the wrong thing, or misusing the website, or it's simply too large. |
| 704069 | Hall Ambulance - wordpress-281931-4847299.cloudwaysapps.com - Fault | Closed | Lillie Rodriguez | 03-04-2025 |
Hi Team, Need to confirm where the Request for personal records is going - Mark wants to make sure they are going to privacy@hallamb.com - This is a HIPPA issue and emergent. Thank you, Hi Team, Need to confirm where the |
03-05-2025 |
Email Reply Received
Hi Team,
No I told the client they told us the wrong email. This was their mistake.
Thank you so much!!
Get Outlook for iOS |
| 704066 | Guardian Roofing - guardianroofingsolutions.com - Fault | Closed | Lillie Rodriguez | 03-04-2025 |
Hi Team, Johnathan at Guardian Roofing has reported the lettering has reverted back to being jumbled on the website - This issue keeps happening and we are unsure why. |
03-05-2025 |
Email Sent to Client - Ticket Closed
Ahh not a problem! Please do create a ticket if it happens again :) |
| 703698 | Mission at Kern County - themissionkc.org - Change Request | Closed | Lillie Rodriguez | 03-04-2025 | Jaime Atkins would like a lightbox created that could go to an amazon link to prompt donors to purchase toiletry kits for a resource fair The Mission is hosting. | 03-13-2025 | Nil reply on the URL - closing the ticket for now. |
| 702896 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 02-27-2025 |
On the Lecture Series section, please swap the dates for "Buona Fortuna" and "The Quest for the Trout’s Sign" Buana Fortuna should change to March 26th, and Quest for Trout's Sign should change to April 16th Client is very anxious about this... |
03-03-2025 |
Email Sent to Client - Ticket Closed
This has been changed |
| 702893 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 02-27-2025 |
For the Buona Fortuna Lecture Event, please change the location from "The lecture will be in Historic Standard School" to "The lecture will be in it Bandstand Green" Thank you again. |
03-03-2025 |
Email Sent to Client - Ticket Closed
This has been changed |
| 702038 | Kern County Museum - kerncountymuseum.org - Change Request | Closed | Josh O'Brien | 02-25-2025 |
Please copy and paste to include the link to Boxcar festival link Under calendar of events please change that link to this one on the buy ticket tab HAGGARD BOXCAR FESTIVAL - Sat 5 Apr 4:00 PM - Bakersfield Music Hall of Fame... |
02-26-2025 |
Email Sent to Client - Ticket Closed
The changes have been made |
| 701143 | Guardian Roofing Solutions | Closed | Lillie Rodriguez | 02-21-2025 |
Hi Team, Guardian Roofing called today to ask for assistance with their website. They had a client call to report their webpage had changed and the wording minus the Home page is all pushed to the left. Can we take a look and have this... |
02-21-2025 |
Email Sent to Client - Ticket Closed
I have resolved this for you now. |
| 700780 | Fw: Online Employment App. | Closed | Lillie Rodriguez | 02-20-2025 |
Hi Team, Please assist Carrie with her edits requested down below. Thank you, Get Outlook for iOS ________________________________ From: carrie@candhtesting.com Sent: Thursday, February 20, 2025 2:17:19 PM To: Lillie Rodriguez Subject: FW:... |
02-21-2025 |
Email Sent to Client - Ticket Closed
I've made the changes to the Join the Team page, but cannot see any other open tickets for Titan Oilfield. |
| 700775 | Fw: Kern County Gun Club | Closed | Josh O'Brien | 02-20-2025 |
Hello, please add the attached to the kerncountygunclub.com/events page. Thank you all. [cid:c998c627-89a1-43a4-aa91-5ab88e8868bf]<http://www.grapevinemsp.com/> Josh O’Brien | Sales Coordinator O: 661.377.2992 | C: 661.564.2905 E:... |
02-21-2025 |
Email Sent to Client - Ticket Closed
In have added this in for you, replacing the one for the event that was on Jan 1st. |
| 700772 | Kerncountymuseum.org | Closed | Josh O'Brien | 02-20-2025 |
Hello Wingman Team, We need a few changes made to the kerncountymuseum.org site. First, please update the Lecture Series with the attached .doc file. Next, at the bottom of the home page is this... |
02-26-2025 |
Email Sent to Client - Ticket Closed
I've made both of the required changes |
| 700057 | Fw: ATTY BIO- PDF | Closed | Lillie Rodriguez | 02-18-2025 |
Hi Team, Please see Borton Petrini's request below in switch out their logo the 125 year logo instead of 120. Thank you, [cid:ca6a4393-babd-42bd-ba89-aa75fb6697da] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E:... |
02-26-2025 | Made Canva PDF |
| 700054 | Hall Ambulance - EMT Academy Page | Closed | Lillie Rodriguez | 02-18-2025 |
Hi Team, Mark Corum attempted to make some edits to their Hall Ambulance EMT Acadamey Website but they will not show up on other browsers. I reported this to our security team to see if it was being blocked somehow on our end. Can you please take a... |
02-19-2025 | Emailed back |
| 700046 | Fw: Add cookie consent to website | Closed | Lillie Rodriguez | 02-18-2025 | 02-25-2025 | Cookie and form | |
| 699673 | Fw: Get Lit is Live | Closed | Josh O'Brien | 02-17-2025 |
Hello, Team. Can I request a rush job to make the changes below? We need to add the QR code, make sure the "Get Lit" graphic and date are correct, and create a "Buy Tickets" button for the event. Thank you again for your... |
02-18-2025 |
Email Sent to Client - Ticket Closed
I've added and changed the date of the event, and also added a CTA section on the homepage to buy tickets. |
| 699612 | Fw: Upcoming events | Closed | Josh O'Brien | 02-17-2025 |
Hello again! Please remove existing flyers in the Events section and replace them with these attached. Thank you again! [cid:a4e4674e-5569-424c-8dec-f68286dc5772]<http://www.grapevinemsp.com/> Josh O’Brien | Sales Coordinator O:... |
02-28-2025 |
Email Sent to Client - Ticket Closed
This was also done :) |
| 699609 | Fw: Club Website | Closed | Josh O'Brien | 02-17-2025 |
Hello Team, Can we please get these photos added to the Kerncountygunclub.com Gallery? Thank you very much [cid:fff7ad7e-8e60-4da7-b16f-78e0c026865f]<http://www.grapevinemsp.com/> Josh O’Brien | Sales Coordinator O: 661.377.2992 | C:... |
02-28-2025 |
Email Sent to Client - Ticket Closed
These photos have been added. Sorry, I forgot to close off the ticket!! |
| 698995 | Fw: "Care Kits-6.pdf" shared with you | Closed | Lillie Rodriguez | 02-13-2025 |
Hi Team, Can we check to have Vickie Handy's contact removed from the mobile page - she is no longer with the company but this is not showing up on the desktop version. Thank you, [cid:a415dfbd-1923-45d1-8120-f0741585ad7f] Lilie Rodriguez |... |
02-18-2025 |
Email Sent to Client - Ticket Closed
I have removed Vicky from appearing on mobile |
| 698480 | Fw: Drug Free Kern Website Edits for February | Closed | Lillie Rodriguez | 02-11-2025 |
Hi Team, Please see the following edits needed for Drug Free Kern website. Thank you, [cid:cd1ccef1-ae5f-49b6-a0d8-4f7e6226b020] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E:... |
02-12-2025 |
Email Sent to Client
I've added the below information to the Community page. |
| 698201 | Guidancecare.net changes | Closed | Josh O'Brien | 02-10-2025 |
Hello, Team. I spoke with my contact for guidancecare.net and he would like to make changes to the site. I apologize, this may get a little long-winded but here we go. 1. At the bottom of the home page, under "Contact Us", we would like the... |
02-12-2025 |
Email Sent to Client
I've made the following updates to the site. |
| 697333 | Fw: PLEASE ADD BIO | Closed | Lillie Rodriguez | 02-06-2025 |
Hi Team, Please add the following per Armina's request. See below. Thank you! [cid:59c33149-c5a4-4cc3-ac34-68aab495b977] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E:... |
02-13-2025 |
Email Sent to Client - Ticket Closed
The BIO has been added to the website. Signature - https://bortonpetrini.com/wp-content/uploads/2025/02/Stephen-Dolan-Signature-e1739462023585.png |
| 695803 | Borton Petrini Logo Update | Closed | Josh O'Brien | 01-30-2025 |
Hello again, team. Can you please remove the "DISTINGUISHED" logo from the BortonPetrini.com homepage [cid:4205160f-2359-44e0-bdee-249f7b50e069] and replace it with the attached "AM BEST" logo? Thank... |
01-31-2025 |
Email Sent to Client - Ticket Closed
These have been changed throughout. |
| 695265 | Fw: "Care Kits-6.pdf" shared with you | Closed | Lillie Rodriguez | 01-29-2025 |
Hi Team, Please see The Missions request for updates to their site under their care package link. Thank you, [cid:b7296e95-a4d7-47fe-a867-ef99b02a95a3] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E:... |
02-05-2025 |
Email Sent to Client
This has been added to the section, with the checklist to download. |
| 695242 | Fw: **HIGH IMPORTNACE** BORTON PETRINI- CONTACT US FORM | Closed | Lillie Rodriguez | 01-28-2025 |
Hi Wingman Team, Can we take a look at where these messages are going for Borton Petrini? Thank you, [cid:a0176cff-582f-4a31-88be-100546af01c4] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E:... |
01-28-2025 |
Email Reply Received
Hi there,
This is from Bobby for you.
API key for Borton
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
Let me know if anything else is needed.
Thanks,
[cid:83e5c53a-c2bd-4ef9-bd34-594bfea26ee0]
Lilie Rodriguez | Account Executive
O: 661.377.2992 C: 661.742.6644
E: Lrodriguez@grapevinemsp.com |
| 694991 | Fw: Calendar of Events | Closed | Josh O'Brien | 01-28-2025 | Hello, folks at Wingman. Can you please make the changes requested below? Let me know if I need to gather more information for you. Thank you very much. | 02-05-2025 |
Email Sent to Client - Ticket Closed
Perfect, that's been changed and sorted. |
| 694561 | Guidance Care | Closed | Caroline Cruz | 01-24-2025 |
Can we please make sure the email butons on the contact and the footer open to compose an email when clicked? This footer email isn't linked: [cid:5dbaddd5-3a0e-4cf6-b166-f93283894ccb] [cid:c9c3058e-822b-4457-b706-04f62cf57621] and this email might... |
01-29-2025 |
Email Sent to Client - Ticket Closed
I've sorted the link in the footer email so that is now linked to email. I've checked and tested the contact form with my email, the form test came through - so it must be blocked in spam for them - it's going to info@guidancecare.net. |
| 694284 | Influencers Bakersfield Login Request | Closed | Caroline Cruz | 01-23-2025 |
Can you please create a login for Influencers Bakersfield and get it sent to admin@influencersbakersfield.org I tried but theres a wordfence 2fa code that's needed that idk where it goes [cid:7d716af1-5a5d-40a6-a5e6-c9374bccf4f9] Caroline Cruz... |
01-23-2025 |
Email Sent to Client - Ticket Closed
They do already have an account with that email, so I've done a password reset. Username: admin@influencersbakersfield.org Password: whqH$pd827CyGB%FDSBOYrs0 |
| 693574 | Sandoval Tax | Closed | Caroline Cruz | 01-21-2025 |
Hey i think the cache needs to be cleared because the site is looked a little distorted, i tried to do it but it says my wordpress login is incorrect? 1. The Forbes logo is cut off. Can you fix it so it shows entirely? [image.png] 2. On the... |
01-27-2025 |
Email Sent to Client
I've set the height to fit the screen - so it should now work consistently regardless of monitor size! |
| 692925 | Fw: New form for New Hall Site | Closed | Caroline Cruz | 01-17-2025 |
We need a web form created of the attached. Please add this to the Contact Us page below the Notice of Privacy Practices and Request for Personal Information boxes. The email for the newest form that you are creating is:... |
01-31-2025 |
Email Sent to Client
I've been working on off with this, but all of a sudden I've been slapped with 2FA per my email, not sure why but I was very close to wrapping this up! I get a 5 minute timer between each code.. so this might need a more planned attack to be able to let me back in.. |
| 692293 | Kern County Museum | Closed | Caroline Cruz | 01-16-2025 |
Can you please update our Calendar of events page? Could you please update our calendar of events page with events in the order from the top: Sip & Stroll [cid:5dccd1c0-6712-47b0-aa16-eb903e0fc070] Boxcar Festival April... |
01-24-2025 |
Email Sent to Client - Ticket Closed
These have been added |
| 692290 | Sandoval Tax | Closed | Caroline Cruz | 01-15-2025 |
1. Can you add the attached January blog to our website? 2. I was told the plugins on our website were outdated. Can you update the plugins on our website? [cid:4ec720b3-c236-4900-9df1-bcfbe07be632] Caroline Cruz | Marketing... |
01-20-2025 |
Email Sent to Client - Ticket Closed
The blog has been published, and the updates have been updated - these often require updates in sporadic periods, often daily - we keep on top but sometimes they all require updating at differing times. |
| 691914 | Titan Oil Fields Webiste | Closed | Caroline Cruz | 01-14-2025 |
Please see below [cid:066f10a1-fa00-400d-9143-1e4834582173] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-24-2025 |
Email Sent to Client - Ticket Closed
Added the jobs to a dropdown to select from |
| 691907 | Borton Petrini Alexandria McCaskill | Closed | Caroline Cruz | 01-14-2025 |
[cid:fda270b1-89e1-444f-8ea0-8fa2586568d4] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-20-2025 |
Email Sent to Client - Ticket Closed
This has been updated. |
| 691904 | Fw: TAMIE CUMMINS BIO UPDATE | Closed | Caroline Cruz | 01-14-2025 |
[cid:c5e3a0ac-5333-4b84-a803-b2cc9613161a] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-16-2025 |
Email Sent to Client - Ticket Closed
Profile has been updated. |
| 691901 | Fw: JEFF BEAN BIO UPDATE | Closed | Caroline Cruz | 01-14-2025 |
[cid:00bcfe4c-6526-4691-b76e-f2322c377f82] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-15-2025 |
Email Sent to Client - Ticket Closed
The image has been changed and the 125. |
| 691605 | Fw: January Drug Free Kern Website Edits | Closed | Caroline Cruz | 01-13-2025 |
[cid:4ced6fb3-5a84-4856-87d5-c01a8dd1aba5] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-15-2025 |
Email Sent to Client - Ticket Closed
Has been added to the Community Partners page |
| 691016 | Fw: CORRECTION* SAMANTHA Schles BIO | Closed | Caroline Cruz | 01-09-2025 |
[cid:650d83bb-c064-43ff-af39-e0b973fb0738] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-10-2025 |
Email Sent to Client - Ticket Closed
This has been fixed. |
| 690940 | Weber Metals | Closed | Caroline Cruz | 01-09-2025 |
Hey, The youtube video on the homepage of the site isn't loading, i believe you guys uploaded that video? Can you take alook and see why its not working? [cid:414ba73e-6566-4668-832e-563d9a6beae0] Caroline Cruz | Marketing Coordinator O:... |
01-15-2025 | I replied on email |
| 689453 | Fw: NEW BIO- JAGJOT SANDHU | Closed | Caroline Cruz | 01-07-2025 |
[cid:9dda98f5-c5f0-46fb-ba9a-22fde85d665d] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-13-2025 |
Email Sent to Client - Ticket Closed
The profile is up. Signature here - https://bortonpetrini.com/wp-content/uploads/2025/01/Jagjot-Signature-Picture.png |
| 689443 | Fw: Website kern gun club | Closed | Caroline Cruz | 01-07-2025 |
[cid:24c1a670-c5e0-4e40-b38f-4c6771f4f29d] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-09-2025 |
Email Sent to Client
Updated the names, can include emails and numbers/terms if needed, we didn't previously so left out |
| 689426 | Fw: Dennis Jr Avilucea BIO | Closed | Caroline Cruz | 01-07-2025 |
[cid:37a32619-4e2f-488b-b310-9600e6cbae5b] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-07-2025 |
Email Sent to Client
Dennis is back! |
| 689079 | Fw: NEW BIO- ALEXANDRIA MCCASKILL | Closed | Caroline Cruz | 01-06-2025 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Armin Dawood <adawood@bortonpetrini.com> Sent: Monday, January 6, 2025 1:54:25 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Subject: NEW BIO- ALEXANDRIA... |
01-10-2025 |
Email Sent to Client - Ticket Closed
Signature - https://bortonpetrini.com/wp-content/uploads/2025/01/Alexandria-mccaskill-Signature.png
The profile is up on the site |
| 689076 | Fw: AV logo borton petrini | Closed | Caroline Cruz | 01-06-2025 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Armin Dawood <adawood@bortonpetrini.com> Sent: Monday, January 6, 2025 1:47:04 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Subject: AV logo Hi Caroline, Please... |
01-15-2025 |
Email Sent to Client
I've updated the badges - rather poor quality but don't look toooo bad! |
| 689073 | Fw: Gun Club Website | Closed | Caroline Cruz | 01-06-2025 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: John R Wilson <wassoc2001@gmail.com> Sent: Monday, January 6, 2025 12:50:07 PM To: Caroline Cruz <ccruz@grapevinemsp.com>; Mike Frey <mike@buttonwillow.com>; Randy... |
01-09-2025 |
Email Sent to Client
The flyer has been removed and replaced with the two attached |
| 689070 | J&J special services | Closed | Caroline Cruz | 01-06-2025 |
Can you update this payroll schedule? [cid:4ea3e260-efce-4f98-b74d-88ba76a10940] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
01-09-2025 |
Email Sent to Client - Ticket Closed
The payroll schedule has been updated. |
| 688349 | Kern County Gun CLub | Closed | Caroline Cruz | 01-02-2025 |
[cid:087f0d1b-5097-42f1-ae0c-69a088ace0b6] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-03-2025 |
Email Sent to Client - Ticket Closed
Sorted the images covering text, not sure what the screenshot of the member's page was for, the PDF image isn't useable at all |
| 688346 | Santura Website | Closed | Caroline Cruz | 01-02-2025 | One of the members is having issues logging into the santura website, when he goes to member login he enters his info and selects the cook or draw schedule and it tells him to log in again even after he logged in. Can someone take a look and see... | 01-06-2025 |
Email Sent to Client
I've tried this again, successfully made an account, signed in and viewed the pages, so I'm struggling to replicate the issue. If they aren't receiving the email, I guess it's heading over to spam, and they aren't logged in. Do you know what details they are trying to use? Are you able to make an account, log in and view the pages? https://santuraduckclub.com/membership-registration/ |
| 688007 | The Mission Website updates | Closed | Caroline Cruz | 12-31-2024 |
[cid:3980f478-db09-485c-966d-e7ec495ea6c0] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-03-2025 |
Email Sent to Client - Ticket Closed
The changes have been made |
| 687996 | KC Gun Club | Closed | Caroline Cruz | 12-30-2024 |
[cid:f507f2ce-6fe0-4f63-b309-21e62879a5a8] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-02-2025 |
Email Sent to Client
We can't open the picture, something's happened in export giving it the file name ending with jpg.1999392 |
| 686927 | Kern County Museum | Closed | Caroline Cruz | 12-19-2024 |
[cid:504bdc1b-c878-4def-b1f3-1fb567d46136] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
12-23-2024 |
Email Sent to Client - Ticket Closed
All good, sorted out the museum site and replaced the one on gun club. Have a good Christmas! |
| 686047 | Sandoval Tax | Closed | Caroline Cruz | 12-16-2024 |
Can you post the attached blog for December on our website please? [cid:1e99044c-6228-41ca-93a4-cfe81482b0cd] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
12-20-2024 |
Email Sent to Client - Ticket Closed
The blog has been uploaded, unique image etc. |
| 686021 | Fw: Gun club | Closed | Caroline Cruz | 12-16-2024 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: John R Wilson <wassoc2001@gmail.com> Sent: Monday, December 16, 2024 10:13:57 AM To: Caroline Cruz <ccruz@grapevinemsp.com>; Mike Frey <mike@buttonwillow.com>; Tim... |
12-16-2024 |
Email Sent to Client - Ticket Closed
Hope you're well! The website does say they're closed on Mondays, in the Our Hours section here: https://kerncountygunclub.com/our-hours/ Their Google My Business profile does have them listed as open though, so they might want to have a look at that, and perhaps add it to their Google Calendar, which is visible on the Events page here: https://kerncountygunclub.com/events/. |
| 685336 | Borton petrini | Closed | Caroline Cruz | 12-12-2024 |
Hey can you check out the below issues [cid:0cc51909-9ed7-4d1a-91e8-a33089bcbee6] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
12-18-2024 |
Email Sent to Client
Ironically the first issue was seemingly a caching/update required issue - looks fixed to me, can't see anything wrong with it? I've also sorted the burger menu on mobile. |
| 682476 | Fw: Kern county gun club | Closed | Caroline Cruz | 12-03-2024 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: John R Wilson <wassoc2001@gmail.com> Sent: Monday, December 2, 2024 7:31:33 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Cc: Michael Crider <criderinc@aol.com>; Kevin... |
12-05-2024 |
Email Reply Received
Sorry the photo must’ve not attached
Get Outlook for iOS |
| 682212 | Kern County Gun Club | Closed | Caroline Cruz | 12-02-2024 |
Please see below [cid:bb3afd1e-80c1-411c-a199-e2338ffca848] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
12-05-2024 |
Email Sent to Client - Ticket Closed
I've changed both weekly and the summer/winter to closed as there wasn't any specificity, so hopefully that's correct! |
| 680307 | Fw: Events page update | Closed | Caroline Cruz | 11-19-2024 |
[cid:4c0f613f-e0b9-40fb-adab-47fe18c0254b] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
11-20-2024 |
Email Sent to Client - Ticket Closed
I've changed the locations |
| 680304 | Sandoval Tax Website Issues | Closed | Caroline Cruz | 11-19-2024 |
I noticed a few issues with our website. See below. 1. When I click on services, it doesn't show the drop down of services offered. 2. When I click on industries, it doesn't show the drop of industries served. 3. When I hover over resources, I no... |
11-20-2024 |
Email Sent to Client - Ticket Closed
I've fixed the header |
| 680085 | Fw: November Blog | Closed | Caroline Cruz | 11-18-2024 |
Can you please add this blog to the Sandoval site and use a diff cover pic for it Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Caroline Diaz <ccruz@vinemarketing.com> Sent: Monday, November 18, 2024 9:55:18... |
11-19-2024 |
Email Sent to Client - Ticket Closed
Please find the blog here - https://sandovaltax.com/tax-saving-tips-november-2024/ |
| 680082 | Grapevine website | Closed | Caroline Cruz | 11-18-2024 | while I was reviewing our website over the weekend we do not mention being affiliated with BBN, the Bakersfield Business Network. We do mention others on our website like the Lions Club etc. Also the verbiage talks about being a 12 year old company... | 11-27-2024 |
Email Sent to Client - Ticket Closed
I've added BBN to the footer, including the logo. And changed 12 to 15. |
| 680075 | Fw: Events page update | Closed | Caroline Cruz | 11-18-2024 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Jacquelin Carroll <jcarroll@themissionkc.org> Sent: Friday, November 15, 2024 3:03:51 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Cc: Jamie Atkinson... |
11-19-2024 |
Email Sent to Client - Ticket Closed
I've added those two events and added the photos. |
| 679807 | Fw: UPDATE** TIRZAH UMANA | Closed | Caroline Cruz | 11-15-2024 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Armin Dawood <adawood@bortonpetrini.com> Sent: Friday, November 15, 2024 1:54:36 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Subject: UPDATE** TIRZAH UMANA Hi... |
11-20-2024 |
Email Sent to Client - Ticket Closed
This has been changed on the site and the PDF |
| 679390 | Kern County Museum | Closed | Caroline Cruz | 11-13-2024 | Hi, I need some help moving a page i created on the KC museum site. I need it to go under the tab of Museum Events & Programs but i'm not sure how to do that. I created the page its called Trouts Sign Press Release its on the 3rd page of all the... | 11-14-2024 |
Email Sent to Client - Ticket Closed
I've added the page to the menu and created the button on the HP |
| 675172 | Fw: NEW BIO TIRZAH UMANA | Closed | Caroline Cruz | 10-24-2024 |
[cid:89445664-f274-4af0-b4b1-faa42427c25a] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
11-04-2024 |
Email Sent to Client - Ticket Closed
The profile has been added, with the latest BIO, here is the link to the signature photo - https://bortonpetrini.com/wp-content/uploads/2024/11/Umana-Signature.png |
| 674804 | Kern County Musuem | Closed | Caroline Cruz | 10-23-2024 | I added 3 logos on the home page as well as the safe halloween page. Can you schedule to remove these on Friday Nov 1st? I will be out of office so won't be able to get them taken... | 10-24-2024 |
Email Reply Received
No keep the halloween page live still just remove the same 3 logos on that page as well as the home page.
[cid:4cd31c67-5993-494c-8c8e-2ffee89f4d65]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 674786 | Borton - Recruiting Page | Closed | Caroline Cruz | 10-23-2024 | Per email - https://wingman.egnyte.com/navigate/folder/e9015829-9f7e-42a6-bcd5-25ff7c85b178 | 10-30-2024 |
Email Sent to Client
The screenshot hasn't been attached, so I can't see what the problems are - I've tweaked the bullet points to match font size as my guess - It was smaller so it didn't drag so far down which it now does. I've removed the other job specifications, we were only going off the original brief that stated to remove 2 specific job specs from the page, but all have been removed aside the Word docs. |
| 674570 | Titan Oil Fields | Closed | Caroline Cruz | 10-22-2024 |
Coul you please add Carrie Roberts to the list of employees receiving the online apps [cid:34f7cbd9-b5dd-4d6b-9bd9-22adaee28788] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
10-29-2024 |
Email Sent to Client - Ticket Closed
These changed have been made |
| 674563 | KC GUn Club | Closed | Caroline Cruz | 10-22-2024 |
[cid:a7c65673-c75d-4150-bf27-d3a8c632a5fe] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
10-24-2024 |
Email Sent to Client - Ticket Closed
The flyers have been removed and the images added to the gallery. |
| 673563 | Fw: Weber Ts & Cs that should be on our website | Closed | Caroline Cruz | 10-17-2024 |
[cid:6cdd75b0-658e-4dc6-940e-f391a5b6ef07] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
10-21-2024 |
Email Sent to Client - Ticket Closed
I've changed the PDFs per below |
| 672787 | Fw: Drug Free Kern website edits for October | Closed | Caroline Cruz | 10-15-2024 |
[cid:ade253f7-3f30-492e-bc65-1c4ecebb6be7] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
10-21-2024 |
Email Sent to Client - Ticket Closed
I lose track of where these go but I assume it's - https://drugfreekern.org/narcan-information/ It appeared they were already on it, but the times had changed slightly so I've adjusted those |
| 672089 | Sandoval tax | Closed | Caroline Cruz | 10-11-2024 |
Can you add the October blog to our sandovaltax.com<http://sandovaltax.com/> website please? See attached. Thanks, Can you also make sure you don't use the same cover photo, he likes them to be... |
10-15-2024 |
Email Sent to Client - Ticket Closed
Thanks Caroline, The blog has been uploaded, with a new featured image. |
| 669894 | BWI Site | Closed | Caroline Cruz | 10-02-2024 |
Hey, can we change the email that opens up when you click this office email address? [cid:8eedf16b-04cb-4044-8cd6-9f563cc5ec40] When you click the office@ it opens up an email but the TO section says Tneri@bwimp and should say... |
10-03-2024 |
Email Sent to Client - Ticket Closed
Solved |
| 669065 | Sandoval Tax | Closed | Caroline Cruz | 09-30-2024 |
Hey are you able to change the image on the September blog ? He doens't want it to be the same as the other one [cid:d37afa39-294f-4f64-a908-e7ea21d75ef9] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
10-01-2024 |
Email Sent to Client - Ticket Closed
I've changed the image to something else, thought I had! |
| 668824 | Fw: Weber Metals- Update Quality Clauses | Closed | Caroline Cruz | 09-27-2024 |
[cid:fd126f83-382e-4e38-ad89-a2ec2651ba01] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
10-01-2024 |
Email Sent to Client - Ticket Closed
I've swapped out the PDF for the one attached on the requested page |
| 667760 | Fw: Kern county gun club | Closed | Caroline Cruz | 09-24-2024 |
Can we update the date to say TBA Fall 2025 [cid:eeafdba5-ecd3-4dc3-9920-7357f18db967] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-26-2024 |
Email Reply Received
Oh just these sections here, theres one on the home page, waiver page, club rules and safety page, hours page
[cid:5809d3c1-14fa-491d-b184-a21e08a5fb21]
[cid:c9bc1104-8c00-43a9-96c9-295a091e7d88]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 667726 | BWImplement | Closed | Caroline Cruz | 09-24-2024 |
I need to add and remove some emails to our contact page on our web site. Kelly Roberts (remove his name and email address please and put partsmgr@bwimp.com<mailto:partsmgr@bwimp.com>) (no name for now) Office manager/HR (please remove the... |
09-26-2024 |
Email Sent to Client - Ticket Closed
I have sorted and changed per the request |
| 667107 | Abate-A-Weed Website | Closed | Caroline Cruz | 09-19-2024 |
Can we add a captcha to the submission form please [cid:4be2fb8f-0ad3-438d-a5c1-04b29f0e821c] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-19-2024 |
Email Sent to Client - Ticket Closed
I've added a reCaptcha v3 to the site |
| 666858 | Abate-A-Weed | Closed | Caroline Cruz | 09-18-2024 |
can you change the hours on the site please, On Saturdays we are open from 8am to 12pm. We used to close at 1pm but now we close at noon. [cid:a1f5dbc2-99d7-416d-af1a-9d204ccb644c] Caroline Cruz | Marketing Coordinator O:... |
09-19-2024 |
Email Sent to Client - Ticket Closed
I've changed the work hours on the about us page and the footer. I also fixed the contact form email. |
| 666462 | Fw: September Website Edits - drug free kern | Closed | Caroline Cruz | 09-17-2024 |
[cid:166fd687-4154-4804-8028-0944926db18a] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
09-17-2024 |
Email Sent to Client - Ticket Closed
I've added that to the requested page. |
| 665033 | Sandoval Tax | Closed | Caroline Cruz | 09-16-2024 |
Can you please add this blog to the site [cid:fa6d06b1-7263-4012-b856-9f4e4d43e286] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-17-2024 |
Email Sent to Client - Ticket Closed
I've created and published the blog onto the website. |
| 665019 | Fw: PAST BP ATTORNEYS | Closed | Caroline Cruz | 09-16-2024 |
Can we please make sure these attorneys are no where on the site ? [cid:7245b9b3-4d79-4354-9dc4-549c3d238f6d] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-17-2024 |
Email Sent to Client - Ticket Closed
I've removed all of the PDFs, they should all disappear from Google once Google has crawled the site again. |
| 664569 | KernCounty Gun Club | Closed | Caroline Cruz | 09-12-2024 |
Can you please remove these flyers from the events page [Arvins Lions Flyer WEBP][ArvinLionsflyer-shoot-2024-Flyer-2 WEBP] [cid:495edeba-7cdf-4e91-a6be-c7e5d68d99e0] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
09-17-2024 |
Email Sent to Client - Ticket Closed
The flyers have been removed |
| 663448 | Fwd: Website Edit | Closed | Caroline Cruz | 09-06-2024 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Maribel Bautista-Vega <MBautistavega@kernbhrs.org> Sent: Friday, September 6, 2024 10:22:30 AM To: Caroline Cruz <ccruz@grapevinemsp.com> Cc: Dianna Parra... |
09-09-2024 |
Email Sent to Client - Ticket Closed
I've removed the requested bit of text. |
| 662835 | Fw: Website Typos fix | Closed | Caroline Cruz | 09-04-2024 |
Please see below typos to fix. The first one should say rapid, second should have a . And the last one should just say provide [cid:91ac56c9-0db2-420a-81da-d1b68f43d72e] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> |... |
09-06-2024 |
Email Sent to Client - Ticket Closed
Have sorted the errors. |
| 662677 | Fw: Weber Metals Website Update | Closed | Caroline Cruz | 09-03-2024 |
Please see below [cid:6fbc5d8d-0581-4316-9347-8645f29ba8b4] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
09-06-2024 |
Email Sent to Client - Ticket Closed
I've changed the certification and removed the M & I. |
| 661834 | Borton Petrini | Closed | Caroline Cruz | 08-29-2024 |
Can i get the signature link for Ashley Aminian please? I don't think we got that when her bio was added [cid:654307cd-0b50-4b97-adfb-35ade7b5f5a7] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
09-03-2024 |
Email Sent to Client - Ticket Closed
Sure thing -
https://bortonpetrini.com/wp-content/uploads/2024/09/Profile-Ashley-Aminian-111px-Email-Signature.png |
| 661176 | TSC | Closed | Caroline Cruz | 08-26-2024 |
* Can you add the attatched logo under the Service Divisions Link>PPE & Industrial Shop: * Half way down the page under “WHO WE WORK WITH” [cid:9c2ebc92-1981-436b-a0ec-fa91ddebdd10] Caroline Cruz | Marketing Coordinator O:... |
08-27-2024 |
Email Sent to Client - Ticket Closed
The logo has been added on that page. |
| 660959 | Kern County Museum | Closed | Caroline Cruz | 08-22-2024 | Can you add a tab at the end of this section called Lori Brock Birthdays and have it navigate directly down the page to the birthday flyer on the main Lori Brock... | 08-27-2024 |
Email Sent to Client - Ticket Closed
I've added the menu item and it links down to the Birthdays section. |
| 660724 | Fw: Website Edits for September | Closed | Caroline Cruz | 08-21-2024 |
[cid:76d95d51-49e5-44fb-8ad7-7340afeb4e95] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
09-02-2024 |
Email Sent to Client - Ticket Closed
These changes have been made. |
| 659538 | Grapeman Website | Closed | Caroline Cruz | 08-15-2024 |
Can you please make the following updates * Website: “Contact Us” Page – Under Bakersfield Operation: * Delete the Zerker Address * Delete Cold Storage Phone and Phone... |
08-16-2024 |
Email Sent to Client - Ticket Closed
I've removed the info and actioned the request. |
| 659535 | Fw: Safe Halloween Tickets are on sale via eventbrite | Closed | Caroline Cruz | 08-15-2024 |
[cid:709b9090-3770-4fcb-8474-16cece47749e] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
08-16-2024 |
Email Sent to Client - Ticket Closed
I've added the link to both pages. |
| 659532 | Fw: November date change | Closed | Caroline Cruz | 08-15-2024 |
[cid:1155f014-9326-4ded-a2b0-03b7d2759c93] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
08-16-2024 |
Email Sent to Client - Ticket Closed
I've swapped the flyer and changed the date. |
| 659310 | Fw: NEW BIO ASHLEY AMINIAN - Borton Petrini | Closed | Caroline Cruz | 08-14-2024 |
[cid:66339e20-768d-4c07-a22e-36a5a8168d4f] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
08-20-2024 |
Email Sent to Client - Ticket Closed
This has been removed from the PDF. |
| 659307 | Fw: Encore verbiage- The Mission Website | Closed | Caroline Cruz | 08-14-2024 |
[cid:7e6fae1a-1fb0-4f7b-b80a-8ffa63a3efe1] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
08-15-2024 |
Email Sent to Client - Ticket Closed
This has been changed |
| 659280 | Sandoval Tax | Closed | Caroline Cruz | 08-14-2024 |
Attached is our August blog post. Can you add it to our website please? [cid:968e91d2-224d-4ed0-b5ac-1cd0ab2281f1] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
08-15-2024 |
Email Sent to Client - Ticket Closed
Blog has been published - https://sandovaltax.com/tax-saving-tips-august-2024/ |
| 658978 | Fw: Lamplighters Tours | Closed | Caroline Cruz | 08-13-2024 |
Could you please replace the vendor forms on the website with the white background copies? [cid:628f8a1b-eef4-483b-964a-5266abe3fe1a] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
08-16-2024 |
Email Sent to Client - Ticket Closed
Swapped out the Vendor Forms |
| 658934 | Fw: Kern County FCA Clay Shoot | Closed | Caroline Cruz | 08-13-2024 |
Can you add the following flyers to the events page on the Kern county gun club site [cid:67d28003-942d-4c22-831f-81a8c769a7ae] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
08-16-2024 |
Email Sent to Client - Ticket Closed
I've added the flyers to the page and enabled lightbox |
| 658607 | Fw: Village Flea Page on the Website | Closed | Caroline Cruz | 08-12-2024 |
[cid:7c24169a-6fba-4169-bcd2-7bd7f815b685] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
08-16-2024 |
Email Sent to Client - Ticket Closed
I've added the forms to the FLEA page. |
| 658293 | https://abateaweed.com/ | Closed | Caroline Cruz | 08-09-2024 |
The images on this site aren't loading up, neither is the logo and they said the quote form isn't coming in to the email anymore. That might be an SMTP issue that I can sort out [cid:015f1995-471e-472f-83b9-dfe7c42f9dbb] Caroline Cruz |... |
08-12-2024 | Solved the core problem and raised a task for follow-on work |
| 657638 | Fw: Village Flea Page on the Website | Closed | Caroline Cruz | 08-07-2024 |
Please see below [cid:791de173-5acc-4768-8679-0da9b737f97b] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
08-09-2024 |
Email Sent to Client - Ticket Closed
Added the flyer, changed the dates and added the forms |
| 655901 | Fw: Replace Holiday Lamplighters- KC Museum | Closed | Caroline Cruz | 07-30-2024 |
Please see below request [cid:8b1f625b-37bd-4ab3-8cfd-fa7fb1d0fbf8] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
07-31-2024 |
Email Sent to Client - Ticket Closed
I've changed the dates and added the new PDF. |
| 655386 | Grapeman Farms Site | Closed | Caroline Cruz | 07-26-2024 |
Can you please change all the staff emails to end in @grapeman.com instead of the cloudways and can you also remove Jose Herrera [cid:4fde54b4-73cb-4832-a83f-a2343f60d2f2] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992>... |
07-29-2024 |
Email Reply Received
Hey it's still showing the cloudways on the page?
[cid:c5ba1e01-9425-4b74-b477-0fa7028d0dca]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 654948 | Influencers Changes | Closed | Caroline Cruz | 07-25-2024 | Per PDF | 08-12-2024 |
Email Sent to Client - Ticket Closed
Changes have been made. |
| 654552 | Presto Precision Deatiling Site | Closed | Caroline Cruz | 07-23-2024 |
Can youplease add this image to the services page of the site under the packages headinghttps://prestodetailing.com/services/ Services - Presto Precision Detailing | Bakersfield<https://prestodetailing.com/services/> We take automotive pampering to... |
07-24-2024 |
Email Sent to Client - Ticket Closed
I've added the image to to Services page. |
| 654197 | Fw: Drug Free Kern Website Edits | Closed | Caroline Cruz | 07-22-2024 |
[cid:35459157-6b18-412f-885b-b96120d6dfe2] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
07-31-2024 |
Email Sent to Client
I've made all the changes bar one, here's the extra page - https://drugfreekern.org/community-partners/ I wasn't sure what this meant below - 'Under Kern Rx tab to Update poundage on ticker to reflect 519.65' |
| 654191 | Sandoval Tax | Closed | Caroline Cruz | 07-22-2024 |
Can you recreate this page (https://help.sandovaltax.com/thank-you-booked) but have it be on our main domain (sandovaltax.com<http://sandovaltax.com/>)? We were thinking the new page could have the following url:... |
07-24-2024 |
Email Sent to Client - Ticket Closed
I've recreated the page - https://sandovaltax.com/thank-you/ |
| 653939 | Fwd: Website help | Closed | Caroline Cruz | 07-19-2024 |
Just got this in and they'd like it to be updated today if possible Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Brenna Charatsaris <bebe@kerncountymuseum.org> Sent: Friday, July 19, 2024 10:53:38 AM To:... |
07-19-2024 |
Email Sent to Client - Ticket Closed
Complete |
| 653880 | Fwd: Heat Closures | Closed | Caroline Cruz | 07-19-2024 |
Can you update the below Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Brenna Charatsaris <bebe@kerncountymuseum.org> Sent: Thursday, July 18, 2024 3:47 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Subject: Fwd:... |
07-19-2024 |
Email Sent to Client - Ticket Closed
Complete |
| 653502 | Fwd: Website | Closed | Caroline Cruz | 07-18-2024 |
Can you update the notice on the kern county museum site Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Brenna Charatsaris <bebe@kerncountymuseum.org> Sent: Wednesday, July 17, 2024 7:26:15 AM To: Caroline Cruz... |
07-19-2024 |
Email Sent to Client - Ticket Closed
This has been changed |
| 652896 | Grapevine site | Closed | Caroline Cruz | 07-16-2024 |
Can you switch out the msp 501 logo and the best of bakersfield logo on the homepage with these [cid:ce3012f1-56f6-42ec-9708-d993adc830be] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
07-17-2024 |
Email Sent to Client - Ticket Closed
Added to site. |
| 652171 | sandoval tax | Closed | Caroline Cruz | 07-12-2024 |
Can you add this newsletter to the site please [cid:4e599bd9-cda5-4cf9-9e94-1c6f2c85b420] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
07-12-2024 | Converted to a task. |
| 651670 | Fwd: Closed Extension on the website | Closed | Caroline Cruz | 07-09-2024 |
Can you extend the closure notice on the Kern County museum website Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Brenna Charatsaris <bebe@kerncountymuseum.org> Sent: Tuesday, July 9, 2024 1:55:52 PM To: Caroline... |
07-10-2024 |
Email Sent to Client - Ticket Closed
I've extended the date to the 14th |
| 650252 | Kern County Museum | Closed | Caroline Cruz | 07-01-2024 |
We need a large notice on our home page stating the following information: “The Kern County Museum will be closed July 3rd through July 7th due to excessive heat. Prescheduled camps will take place... |
07-03-2024 |
Email Sent to Client - Ticket Closed
This has been added! Looking at your forecast the 7th probably needs to be late August instead! |
| 648946 | Kern County Museum | Closed | Caroline Cruz | 06-24-2024 |
Can we change the main picture at the top of Wedding & Event Rentals to the picture attached? [cid:8a83cec5-756c-412a-82c8-1888268c1f5f] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
06-28-2024 | sorted |
| 648399 | Kern County Museum | Closed | Caroline Cruz | 06-20-2024 |
Can you edit this WuFoo Form to go to Kelli@kerncountymuseum.org on this page https://kerncountymuseum.org/lori-brock-discovery-center/tours-and-field-trips/ Its the request a tour button on the bottom of the page. I can't figure out how or where... |
06-25-2024 |
Email Sent to Client - Ticket Closed
I've swapped out the form for a Gravity Form, heading to Kelli. |
| 648211 | Sandoval Tax | Closed | Caroline Cruz | 06-20-2024 |
We no longer offer payroll services at our firm. Therefore, can you remove this page from our website please? https://sandovaltax.com/payroll/ [cid:c2bbe060-bd23-47a0-b606-f70b6b71cad4] Caroline Cruz | Marketing Coordinator O:... |
06-24-2024 |
Email Sent to Client - Ticket Closed
Taken the page offline and redirected the link to the homepage. Also removed it from the menu |
| 647999 | Fw: Add Forbes Logo to website | Closed | Caroline Cruz | 06-18-2024 |
Can you add these logos somehwere on the homepage [cid:5462d929-940f-4995-bb41-48c59c8122d9] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
06-24-2024 |
Email Sent to Client - Ticket Closed
I've added one to the Hero, and another to the Logo row halfway down. |
| 647111 | Sandoval Tax | Closed | Caroline Cruz | 06-14-2024 |
Can you add this June newsletter to the site please [cid:e37de9ec-fca8-4133-bbbb-3f82b441ae18] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
06-14-2024 |
Email Sent to Client - Ticket Closed
I've added this for you now. |
| 646037 | Fw: BP WEBSITE- FB LINK | Closed | Caroline Cruz | 06-07-2024 |
Can you ensure the facebook links to the below link [cid:d9e226e4-51c3-4d64-ace5-ad9fea30073c] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
06-10-2024 |
Email Sent to Client - Ticket Closed
I've ran through the site and changed the Facebook link to this updated one, all those links on the locations pages and in the footer etc should now go to their main page. Must've been due to them changing their Facebook address but works as intended now, presume they wanted to redirect them all to this main one instead of lots of smaller pages. https://bortonpetrini.com/ |
| 646034 | Fw: BIO CORRECTIONS | Closed | Caroline Cruz | 06-07-2024 |
Can you please correct the below bio locations [cid:fce00bec-6acc-4a5b-bc25-127202111431] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
06-10-2024 |
Email Sent to Client - Ticket Closed
I've update the pages for Ed and Dan, per their email. |
| 645828 | JandJ Services | Closed | Caroline Cruz | 06-06-2024 |
Can you add the below disclosure to the site [cid:1927a374-9e54-423f-912d-00395a54dce5] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
06-07-2024 |
Email Sent to Client - Ticket Closed
I have added this disclamer into the Footer of the site for you. |
| 645638 | Borton Petrini | Closed | Caroline Cruz | 06-05-2024 | Can you please look through the site and make sure Jessica Dorn, Mercedes French, Diana Christian, Jeff Dains, Mac Prout, Frankie Rodriquez, David Eisenstein, Abigail Anderson are all no where on the site. Armin said they're still showing up on... | 06-07-2024 |
Email Sent to Client
I realised it was the PDF's still appearing - I've now removed all of those and they no longer appear - it will, as you said, take Google a bit of time to realise this and will appropriately remove the links from Google Search once they figure they no longer exist. |
| 645295 | Borton Petrini Blog Archives | Closed | Caroline Cruz | 06-05-2024 | Can you please archive/unpublish the below blog posts? Please make sure they are not deleted from the back end, just archived so they are not live on the website. If that is not possible for any reason let me know so I can save them somewhere before... | 06-06-2024 |
Email Sent to Client - Ticket Closed
I've hidden those too. |
| 644146 | Fw: Website changes | Closed | Caroline Cruz | 05-29-2024 |
Can you please make the below updates [cid:553df250-ee8a-45fe-beff-124752d4e9f8] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
05-30-2024 |
Email Sent to Client - Ticket Closed
I've changed the dates and the links. It was all for last year's event still, as we wouldn't know lol |
| 643858 | The Mission Error | Closed | Caroline Cruz | 05-28-2024 |
Hey the IG feed isn't working anymore on this site, can you take a look? https://themissionkc.org/ [https://themissionkc.org/wp-content/uploads/2024/04/15172-EK_MKC_WS.jpg]<https://themissionkc.org/> Homeless Shelters Near Me - Mission at Kern... |
06-03-2024 |
Email Reply Received
Okay i'll try and get logged in when they can get me that code
[cid:ed40c0a1-e289-4065-a8f0-ec191869a565]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 643841 | Fw: Austin Stenberg- LA PAGE | Closed | Caroline Cruz | 05-28-2024 |
Please see below [cid:8a24598b-7322-48f3-be79-a066e2089d91] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
05-29-2024 |
Email Sent to Client - Ticket Closed
Austin is now back on the LA page |
| 641992 | Fw: Please Update Bio- Sarah Ornelas | Closed | Caroline Cruz | 05-16-2024 |
[cid:f280b88e-f2f6-45cb-836a-536714dfc15f] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
05-22-2024 |
Email Sent to Client - Ticket Closed
We've added this bio for you now. |
| 641534 | Sandoval Tax | Closed | Caroline Cruz | 05-14-2024 |
Can you add this May blog to the site please [cid:75e8ff94-ec50-4628-82b8-c8551209bc9b] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
05-22-2024 |
Email Sent to Client - Ticket Closed
I've published this article for you. |
| 641375 | Fw: ASU Addresses on Website Incorrect | Closed | Caroline Cruz | 05-13-2024 |
Can you please update the address [cid:c014728d-82e5-426f-b22c-79edf57f9482] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
05-14-2024 |
Email Sent to Client - Ticket Closed
I have changed these to the correct addresses. |
| 641283 | Swanson Updates | Closed | Caroline Cruz | 05-13-2024 | Per email. | 05-14-2024 |
Email Sent to Client - Ticket Closed
Blogs are all published. |
| 641262 | Borton - Memorium Page | Closed | Caroline Cruz | 05-13-2024 | Per email - add bios | 05-13-2024 |
Email Sent to Client - Ticket Closed
I've added the 3 bios and removed the stock photo |
| 640851 | Fw: Bankruptcy and Creditors Rights Page | Closed | Caroline Cruz | 05-09-2024 |
Can you please fix the alignment on the below page? [cid:1430de43-5240-4c26-b07d-a112d143ebe6] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
05-13-2024 |
Email Sent to Client - Ticket Closed
I've upped the breakpoint for laptop to try and stop that from happening - its just an unfortunate thing with peoples names being all different lengths that they'll drop down in odd points. |
| 639996 | Fw: Update to the web site for ASU Commercial - Update profile of Wes McDonald | Closed | Caroline Cruz | 05-03-2024 |
[cid:b3b2b1e1-0bbe-49de-bae3-9ae5cff7eea7] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
05-14-2024 |
Email Sent to Client - Ticket Closed
I've updated all the details. |
| 639252 | Fw: Testimonial | Closed | Caroline Cruz | 04-30-2024 |
Can you please add the below testimonial to Judy MIller's website [cid:aa4671c7-ce28-4be5-bf47-cb8d8f700c35] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
05-08-2024 |
Email Sent to Client - Ticket Closed
Added the testimonial to the homepage carousel. |
| 639108 | Fwd: Weber Metals Website Certificates Update | Closed | Caroline Cruz | 04-29-2024 |
Please see below Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Karla Rodriguez <KarlaRodriguez@webermetals.com> Sent: Monday, April 29, 2024 1:38:13 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Subject: Weber... |
04-30-2024 |
Email Sent to Client - Ticket Closed
This has been added |
| 638780 | Borton Petrini | Closed | Caroline Cruz | 04-26-2024 |
Can you please update Burhan Cicek's info to show the LA office info instead of the Sacramento office. New number would be 626 Wilshire Boulevard, Suite 975 Los Angeles, California 90017 Phone: (213) 624-2869 Fax: (213) 489-3930 Also under... |
04-30-2024 |
Email Sent to Client - Ticket Closed
I've changed all the info to the Los Angeles |
| 638524 | Fw: Website update | Closed | Caroline Cruz | 04-25-2024 |
[cid:ca614da3-97b1-484c-88bb-2714a0a780c3] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
04-30-2024 |
Email Sent to Client - Ticket Closed
The Spring Fling link has been removed |
| 637940 | Fw: Spring Fling 2024 | Closed | Caroline Cruz | 04-23-2024 |
Please add this link to the events page on the missions site [cid:d78f067e-f0cc-4dae-833a-005f9c4b5c23] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
04-30-2024 |
Email Sent to Client - Ticket Closed
Added to events page |
| 637521 | BWI | Closed | Caroline Cruz | 04-22-2024 |
https://bwimp.com/contact-us/ Can you please update the email on the bottom of the contact page to parts1@bwimp.com [cid:566c0fef-ba64-4b83-be58-18424648a4b7] [cid:987f39e9-ad3b-4750-a138-b8e79da1243d] Caroline Cruz | Marketing Coordinator O:... |
04-26-2024 |
Email Sent to Client - Ticket Closed
I've changed the email to parts1@bwimp.com |
| 636555 | Kern Museum | Closed | Caroline Cruz | 04-17-2024 | Tweaks on email - https://wingman.egnyte.com/navigate/file/2f2b962f-9525-4fb7-9084-20ad0b97c2bf | 05-22-2024 | Closed as Dave dealt after Caroline chased. |
| 636421 | Sandoval Tax | Closed | Caroline Cruz | 04-17-2024 |
Can you please add our April blog to our website like we've done for the other months? Attached is the word document. [cid:5c135194-0657-4ea8-b8ad-b816e7852097] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
04-26-2024 |
Email Sent to Client - Ticket Closed
Published blog - https://sandovaltax.com/tax-saving-tips/ |
| 636402 | Fw: Subscribe button/link added to our website | Closed | Caroline Cruz | 04-16-2024 |
Hey can we make a subscribe button on the ASU website like the one shown on the example site below? [cid:9eb5541e-cee6-40cd-95f7-8dcfa213e482] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
04-26-2024 |
Email Sent to Client
I've had a look, but I don't have a clue - as said a couple of times before the site was built in Joomla, we really don't have a clue how to use this system, unfortunately!
It's also all very out of date |
| 635675 | Rebeca Gonzalez Site | Closed | Caroline Cruz | 04-10-2024 |
There are some comments on this markup link as well https://app.markup.io/markup/48b7911d-6bb8-432d-a25b-89fe1b75e349 [cid:c0ec1d82-3cc2-408e-9a35-301d819c2216] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E:... |
05-08-2024 | completed all comments on markup |
| 635672 | Kern County Gun Club | Closed | Caroline Cruz | 04-10-2024 |
I've added in some notes for this draft website if you can review them [cid:e6151a5e-aa79-4942-ab34-dc720bba5d40] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
08-02-2024 | more gun comments |
| 635669 | Matt Stillwell Site | Closed | Caroline Cruz | 04-10-2024 |
Just a heads up, i've added a few comments to the markup link [cid:d45c9377-ce63-4ab8-9743-066c7d3914a9] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
04-23-2024 |
Email Sent to Client - Ticket Closed
Just finished wrapping up those comments you made, and added the new products. Don't know whether it's worth mentioning or not but a few of the other products have descriptions so if we could get something similar for these newer products we can try finalise those individual product pages. https://wordpress-281931-4169849.cloudwaysapps.com/ |
| 635237 | Fw: TMKC Event Photos Update | Closed | Caroline Cruz | 04-08-2024 |
Can you please add the below links [cid:24c09891-0a83-4426-b56c-25e3b1cca03a] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
04-11-2024 |
Email Sent to Client - Ticket Closed
These have been added. |
| 634828 | ASU | Closed | Caroline Cruz | 04-05-2024 |
Can you create a login for the ASU internal team to make edits and name it ASU Internal or something? [cid:6b5e9c95-f130-4232-a71a-7202cca46a6d] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
04-05-2024 |
Email Sent to Client - Ticket Closed
Username: ASU Internal P: 4D?]L6Dz?69)d#a7eVb#
login - https://asucommercial.com/administrator/ |
| 633893 | Open Tickets | Closed | Caroline Cruz | 03-29-2024 |
These are a few things that are open that need to be done as soon as possible 1. Alpha Produce, the map is too small on the home page. Also the text on that distributions page that names all the locations, some are bold and others are not, can... |
04-11-2024 | borton bits, all done. |
| 633385 | The Mission at KC | Closed | Caroline Cruz | 03-25-2024 |
Can you please change the below "view gallery" links to maybe a button or something so it can stand out more? [cid:1d9f9bfe-5472-47db-a6ac-cd862bd808f6] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
03-26-2024 |
Email Sent to Client - Ticket Closed
I changed the colour of the links and bolded the text. |
| 633382 | ASU Website UPdates | Closed | Caroline Cruz | 03-25-2024 |
Can you please update the following : 1. Can you change the resources tab to say properties search and have it link directly to where the featured properties tab is going. (they don't want there to be a drop down tab that you have to click to,... |
04-02-2024 |
Email Reply Received
Hey seems to be working for me?
[cid:2189f0f6-f008-4eed-be1c-09f740a1f47f]
[cid:8b489424-038e-482b-93da-62828be3857b]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 633042 | Alpha Produce | Closed | Caroline Cruz | 03-21-2024 |
Can you please update the email on the contact page to Sales@alphaproduce.net Get Outlook for iOS<https://aka.ms/o0ukef> Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This... |
03-22-2024 |
Email Sent to Client - Ticket Closed
This has been changed, must happened during the backup! |
| 632988 | Fw: Weber Metals Website update | Closed | Caroline Cruz | 03-21-2024 |
[cid:6a9f7d27-f77d-4b09-bfa4-69c0ccf6ab58] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
03-22-2024 |
Email Sent to Client - Ticket Closed
Updated this certificate also |
| 632862 | Fwd: Weber Metals Website update | Closed | Caroline Cruz | 03-20-2024 |
Please see below updates Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Karla Rodriguez <KarlaRodriguez@webermetals.com> Sent: Wednesday, March 20, 2024 4:20:35 PM To: Caroline Cruz... |
03-22-2024 |
Email Sent to Client - Ticket Closed
These have been combined and added onto the site to replace the old. |
| 632859 | Fwd: web site | Closed | Caroline Cruz | 03-20-2024 |
Can you please remove the estimators email from the contact page and ensure the submissions go to that estimator ema Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Bryan Watson <bwatson@kernasphalt.com> Sent:... |
03-21-2024 |
Email Sent to Client - Ticket Closed
Removed the email from the page, and double-checked that the form sends to that email. |
| 632663 | Fwd: Alpha Wholesale Produce Website Correction | Closed | Caroline Cruz | 03-19-2024 |
Can you make the map a little larger please on both the home page and distribution page Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Connie Lopez <clopez@grapevinemsp.com> Sent: Tuesday, March 19, 2024 7:26:08... |
03-22-2024 |
Email Sent to Client - Ticket Closed
I've changed the distribution page, put the map on its own row and then added a zoomed-in photo of the areas so you can see. I haven't a clue how to edit the homepage, unfortunately, not something I can easily do apparently, I'll have another look but the site is very old-timey..! |
| 631908 | Kern Asphalt | Closed | Caroline Cruz | 03-13-2024 |
Can you please remove these emails from the contact page receptionist@kernasphalt.com<mailto:receptionist@kernasphalt.com> Don Locey – dlocey@kernasphalt.com<mailto:dlocey@kernasphalt.com> Bre Watson –... |
03-15-2024 |
Email Sent to Client - Ticket Closed
The emails have been removed. |
| 631590 | STS | Closed | Caroline Cruz | 03-12-2024 |
Please update the “Our Certifications” page on the STS website replacing the current Quality Management Certificate with the attached updated version. [cid:0b188bf5-c05e-44ae-bf05-4c92b8dc744c] Caroline Cruz | Marketing Coordinator O:... |
03-19-2024 |
Email Sent to Client - Ticket Closed
Updated the Certifications page with updated screenshots of the PDF and linked both of those to the full PDF directly. https://sierratechnicalservices.com/our-certifications/ |
| 631338 | Borton Petrini | Closed | Caroline Cruz | 03-11-2024 |
**Please note, if this work will take longer than the 4 hours that is included in each month, can you please split it up?** Can you please see the layout for the blog page and see if there's a way we can fix how it looks? The logo is covering the... |
03-22-2024 | Logging time for Memorium page |
| 630465 | WEBSITE ISSUE BP | Closed | Caroline Cruz | 03-06-2024 | There is an issue with the Read Profile button on the attorneys page. Look at the screenshot here and fix please: https://paste.pics/ca199cb1be02651caf96a9a9b87ae89c | 03-06-2024 |
Email Sent to Client
Haven't been able to perfectly sort this out just yet but for the sake of having the links not go to a 404 page I've changed the grid for the time being to one that works. The other one is still there, just hidden, so that we can swap them back around. I'll inquire with Alex once he's back in tomorrow but just wanted to get you an update on this. https://bortonpetrini.com/attorneys/ |
| 630426 | ACDMD | Closed | Caroline Cruz | 03-05-2024 |
Can you please change the refill form title to Prescription Refills https://acdmd.com/refill-submission/ Can you also add this note "Please fill out this form completely, and we will be in touch with you. Thank you!" above the first box to be... |
03-08-2024 |
Email Sent to Client - Ticket Closed
Added an additional message field. |
| 630117 | ACDMD | Closed | Caroline Cruz | 03-04-2024 |
Can we please add a CAPTCHA to all intake forms on the site? There is one on the contact page, now the refills one, [cid:04767bb1-7472-4f03-862d-d46795852ed7] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
03-06-2024 |
Email Sent to Client - Ticket Closed
As per the other ticket I've just closed, reCAPTCHA is set site wide so encompasses all forms. |
| 629811 | Sandoval Tax | Closed | Caroline Cruz | 03-01-2024 |
Can you please replace the videos for the location pages since they all currently have the Bakersfield one? Los Angeles Ad<https://youtu.be/UGc-Oy6lhEc?si=JP9vH85QV_C4Ioh-> Sacramento Ad<https://youtu.be/QNlkHXx2wGM> San Diego... |
03-06-2024 |
Email Sent to Client - Ticket Closed
Gone through all the locations and swapped out the Bakersfield video for the newer, location specific ones. https://sandovaltax.com/fresno-cpa-firm/ |
| 629454 | Kern Asphalt | Closed | Caroline Cruz | 02-29-2024 |
Good morning, Can you please remove estimator@kernasphalt.com and keep info@kernasphalt.com as well as receptionist@kernasphalt.com for the contact email on the website. [cid:03833b77-1051-4fce-9865-599461e53412] Caroline Cruz | Marketing... |
03-08-2024 |
Email Sent to Client - Ticket Closed
I assumed you meant the contact form as there wasn't any emails on the contact page, I've added those to the page. |
| 629179 | Rebeca Gonzalez Law Site | Closed | Caroline Cruz | 02-28-2024 |
Good morning, I finally have some feedback for this site, she sent me everything in a doc and then realized she had the markup link so there are a few comments in there as... |
03-07-2024 |
Email Sent to Client - Ticket Closed
all site revisions done |
| 629176 | Drug Free Website | Closed | Caroline Cruz | 02-28-2024 |
Can you please make these edits to the site [cid:40650743-df5a-40a5-983a-8388bb9bdff8] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
03-07-2024 |
Email Sent to Client - Ticket Closed
All edits made on live site |
| 628683 | Borton Petrini | Closed | Caroline Cruz | 02-26-2024 |
Can we make sure these bio's aren't clickable on the draft memorial page? [cid:70a92021-9f39-4bf9-a92f-5e2cefeb4730] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
02-29-2024 |
Email Sent to Client - Ticket Closed
I've removed the links from the profiles. |
| 627855 | Fw: NEW BIO- ABIMELEC VARGAS | Closed | Caroline Cruz | 02-21-2024 |
[cid:2b1a13b4-30fb-4dcd-922d-c4760292b817] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
02-22-2024 |
Email Sent to Client - Ticket Closed
Abimelec has been added to the site. Email signature link - https://bortonpetrini.com/wp-content/uploads/2024/02/Abimelec-Email-Signature-111px.png |
| 627603 | Fw: NEW BIO- ALYSSA CASTRO | Closed | Caroline Cruz | 02-21-2024 |
[cid:c0356a38-5b2a-4873-837c-28d8740b2930] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
02-22-2024 |
Email Sent to Client - Ticket Closed
I've added Alyssa to the site. Here's the link to the email signature photo - https://bortonpetrini.com/wp-content/uploads/2024/02/Alyssa-Email-Signature-111px.png |
| 627599 | Fw: BIO UPDATE | Closed | Caroline Cruz | 02-20-2024 |
[cid:224fe462-650f-4cca-a9cd-dddb4cd47b03] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
02-22-2024 |
Email Sent to Client - Ticket Closed
This has been updated. |
| 627582 | Alpha Produce | Closed | Caroline Cruz | 02-20-2024 |
Can you please add a new map to the distribution page https://alphaproduce.net/distribution/ That includes all the existing locations as well as: Santa Maria, Ca Arroyo Grande, Ca Pismo, CA Morro Bay, CA Atascadero, CA Paso Robles, Ca Kings City,... |
03-01-2024 |
Email Reply Received
https://alphaproduce.net/distribution/
Can you please add in all the additional locations to the page:
We currently distribute in Kern County, Tulare County, Kings County, Fresno/Stanislaus County, Monterey County, Valencia, Kern County, Tulare, Kings County, Fresno, Madera, Mariposa, Merced, Stanislaus, Santa Maria, Arroyo Grande, Pismo, Morro Bay, Atascadero, Paso Robles, King City, and Soledad
Can you also remove both maps and the attached green one instead.
On the homepage, are we able to add that same map as well? Can we move the market news and harvest of the month to the left side and add the map on the right like the example attached?
https://alphaproduce.net/
[cid:22df6c8c-4175-4676-8851-f8962f643fe1]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 627526 | Alpha Produce | Closed | Caroline Cruz | 02-20-2024 |
Do we have the login credentials for alpha produce ? Get Outlook for iOS<https://aka.ms/o0ukef> Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s... |
02-22-2024 |
Email Sent to Client - Ticket Closed
Yes we do, they're on Cloudways and I've managed to log in. |
| 627041 | TSC | Closed | Caroline Cruz | 02-16-2024 |
Can you please take off the LLC on the front page and just have it say Welcome to Trinity Safety Company [cid:65b2d00e-3252-49c8-a176-39c10f7ad3b2] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
02-19-2024 |
Email Sent to Client - Ticket Closed
This has been adjusted |
| 627035 | JSS Almonds | Closed | Caroline Cruz | 02-16-2024 |
Can we add this PDF to the marketing page on the JSS Almonds site [cid:3fb55b7a-22c0-40c1-a3d5-5f2ded9a5154] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
02-19-2024 |
Email Sent to Client - Ticket Closed
I've added it onto a new Green banner row with some info and a button. |
| 625814 | Kern County Museum | Closed | Caroline Cruz | 02-13-2024 |
Can we please make this edit to the site [cid:3736cf9c-6a50-4819-bdbb-4c5e1371b733] Can we please ensure that her email is linked bebe@kerncountymuseum.org [cid:974bf66e-3bc3-4b2d-b691-961a2e02a337] Caroline Cruz | Marketing Coordinator O:... |
02-14-2024 |
Email Sent to Client - Ticket Closed
All the emails are sent to that email. I've just added an SMTP plugin and managed to successfully send a test email, so that should mean the emails work now too? |
| 625807 | Borton Petrini | Closed | Caroline Cruz | 02-13-2024 |
Can you please update Steven Ferguson's bio [cid:ee0037db-2be2-4d20-919f-8ca3bcd2e464] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
02-16-2024 |
Email Reply Received
Thank you,
Are you able to update that photo for Sandy's picture on the Leadership page also?
[cid:655054e1-3984-4a4c-af00-2f0bc36f67ed]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 625333 | Fwd: BIO UPDATES | Closed | Caroline Cruz | 02-09-2024 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Armin Dawood <adawood@bortonpetrini.com> Sent: Friday, February 9, 2024 2:09:13 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Subject: BIO UPDATES CAUTION: This email... |
02-13-2024 |
Email Sent to Client - Ticket Closed
These have been changed. |
| 625301 | kern county museum | Closed | Caroline Cruz | 02-09-2024 |
api key : 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 Can you please update the api key for the SMTP please [cid:c71347ef-c4ca-4a6c-a0c4-bacdb6451978] Caroline Cruz | Marketing Coordinator O:... |
02-13-2024 |
Email Reply Received
Hey Alex,
We use Sendgrid to set up the SMTP, i feel like you guys have added the API key for us before. There should be a spot in Wordpress for you to add that key in
[cid:2691ea90-a865-4213-8f37-99e1abf0b0b0]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 624874 | The Mission at KC | Closed | Caroline Cruz | 02-07-2024 |
Can you please add this link to our Events page for the Spring Fling on April 20th? Here is the... |
02-08-2024 |
Email Sent to Client - Ticket Closed
I've updated the events page with the new link you provided and change the time to match what's said in the graphic on that page. If you just click where it says 'Spring Fling' in the table it should take you straight there: https://themissionkc.org/events/
In regards to the other email you sent about the text on the 'Homeless Services' page, I've made the text a little bigger and split it to two lines as you suggested. |
| 624297 | Weber Metals | Closed | Caroline Cruz | 02-05-2024 |
Can we please add a captcha to the contact form? [cid:2971e187-bf97-4982-8cf3-bb87ed891a49] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
02-06-2024 |
Email Reply Received
Hi,
I just clicked that link and don't see a captcha added?
[cid:cd183fd9-f5ca-4e49-a497-71c86cf419f7]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 623931 | Kern BHRS | Closed | Caroline Cruz | 02-01-2024 |
Can i get the analytics for the Kern BHRS and Drug free kern site for January? [cid:e34d26ec-a50a-4743-8625-265693a269e1] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
02-06-2024 |
Email Sent to Client - Ticket Closed
I've sent these over separately via email. |
| 623736 | Sandoval tax | Closed | Caroline Cruz | 01-31-2024 |
Can you please change the drop down to say San Bernardino, its spelled wrong [cid:fdea36e6-0d72-419d-898e-1896ffd96b00] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
02-01-2024 |
Email Sent to Client - Ticket Closed
Apologies, this has been changed. |
| 623722 | Grapevine website | Closed | Caroline Cruz | 01-31-2024 |
Hey can you check out the site, the format is weird Get Outlook for iOS<https://aka.ms/o0ukef> Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s... |
02-01-2024 |
Email Sent to Client - Ticket Closed
Must've just been the cache playing up, all back to normal now! |
| 623418 | TSC | Closed | Caroline Cruz | 01-30-2024 |
Can you please amend the last few comments that have been added, there was info missing and I also got this feedback "On the b-roll video at the top of the home page. Can the video screen be taller as much of the images cut off the heads of those... |
02-02-2024 |
Email Reply Received
Thank you,
Are you able to close the markup link so they can't make any more change requests?
[cid:395b47a9-8225-4da5-9b4f-30622074b3c9]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 623415 | The Mission | Closed | Caroline Cruz | 01-29-2024 |
Can you please make these website updates [cid:5fba83c1-cb5c-46dd-bc24-82c8d5e32f23] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
02-02-2024 |
Email Sent to Client - Ticket Closed
Just made those changes to the site as per their request. 1) See seperate email with screenshot I will send after this email. 2) Added text along the botton of the image. https://themissionkc.org/homeless-services/ 3) Updated the page to match the newer ones with the image at the top and added the text that was asked for. https://themissionkc.org/women-with-children/ |
| 623407 | Sandoval Tax | Closed | Caroline Cruz | 01-29-2024 |
Can we please publish all the location pages that were added as well as the map on the homepage. Please ensure all tabs are added on the locations tab. [cid:389d6f9c-4797-49cb-a5c7-371904529e5b] Caroline Cruz | Marketing Coordinator O:... |
01-30-2024 |
Email Sent to Client - Ticket Closed
All pages are published and have been added to the menu |
| 622384 | Santura Duck Club | Closed | Caroline Cruz | 01-23-2024 |
Hi, I've added a few notes in markup for this site as well as sent an email to add sheet to the site Can you add this cook schedule as a tab on the site as well [cid:8d8e259e-53b6-4012-b431-e0fff0dfea27] Caroline Cruz | Marketing... |
01-26-2024 |
Email Sent to Client - Ticket Closed
Acknowledged and I've added this to the project we have running, so it's not complete just yet, so that I know we have all the information and tweaks in one place. |
| 622339 | The mission | Closed | Caroline Cruz | 01-23-2024 |
Can you please change the Spring Fling Date on our “Events Page” to April 20th 2024 ? Get Outlook for iOS<https://aka.ms/o0ukef> Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice:... |
01-26-2024 |
Email Sent to Client - Ticket Closed
This has been changed. |
| 621799 | The Misson Website | Closed | Caroline Cruz | 01-20-2024 |
Please remove the event details for the Easter Good Friday community meal on our “Events” page. [cid:a2024e7d-cbac-4d74-9e8a-a1d67b996389] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
01-22-2024 |
Email Sent to Client - Ticket Closed
Per the request I've removed the event details for the Easter Good Friday community meal from the events page. https://themissionkc.org/events/ |
| 621796 | STS Website Updates | Closed | Caroline Cruz | 01-19-2024 |
Can we please remove the contact form on the contact page and add the text If you would like more information regarding STS capabilities, we look forward to hearing from you. Contact Information: Phone Number: 661 823-1090 Address: Operating... |
01-22-2024 |
Email Sent to Client - Ticket Closed
I've removed the contact form from the page, added in the text from your email, and updated the contact information below. https://sierratechnicalservices.com/contact/ |
| 621374 | Migrate ASU Site to Cloudways | Closed | Caroline Cruz | 01-18-2024 | Per email. | 01-24-2024 | Attempted |
| 620924 | ACDMD | Closed | Caroline Cruz | 01-16-2024 |
Can we add a captcha to the site, she's getting a lot of spam [cid:373383c4-0360-48d5-97c9-99d6960324eb] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
01-17-2024 |
Email Sent to Client - Ticket Closed
I've added a reCAPTCHA to the website, hopefully this should prevent some of the spam. |
| 620921 | STS Updates | Closed | Caroline Cruz | 01-16-2024 |
Can you please add this pdf to the site, t can be placed on the Home Page at the bottom under the Request Information as a link titled Supplier Terms and Conditions. This way we can direct suppliers to it when we place a Purchase Order. Another... |
01-18-2024 |
Email Sent to Client - Ticket Closed
Per other email. |
| 620664 | Sierra Technical Services UPdates | Closed | Caroline Cruz | 01-15-2024 |
Good morning, Can we please update this asap? On this page<https://sierratechnicalservices.com/our-certifications/>, please remove the current pdf certification and replace it with this... |
01-15-2024 |
Email Sent to Client - Ticket Closed
I replaced the old PDF with the new one and have replaced both the logos at the bottom with the new ones you provided. https://sierratechnicalservices.com/our-certifications/ |
| 620284 | ACDMD Website | Closed | Caroline Cruz | 01-11-2024 |
https://acdmd.com/ Can you please add this to the Pay Online page: Click here to learn more about the Open Payments Database<https://openpaymentsdata.cms.gov/> “For informational purposes only, a link to the federal Centers for Medicare and... |
01-12-2024 |
Email Sent to Client - Ticket Closed
I've added the link and content from your email to the Pay Online page. https://acdmd.com/pay-online/ |
| 620281 | Influencers Website | Closed | Caroline Cruz | 01-11-2024 |
Hi, Can you please update the black and white image of the man on the homepage<https://www.influencersbakersfield.org/> to this photo [https://res.cdn.office.net/assets/mail/file-icon/png/photo_16x16.png] NEW BANNER... |
01-16-2024 |
Email Sent to Client - Ticket Closed
Good idea, highlighted and underlined. |
| 620278 | The Mission at KC | Closed | Caroline Cruz | 01-11-2024 |
Can we add this tag the header of the site please <meta name="google-site-verification" content="V5G9Iw5ZG5AQYam6bMA8YU2EnWl_cXgtv5_rxkty98c" /> Can we also upload the attached HTML file? [cid:208e396f-5d5c-4d39-82ee-c47f1462161c] Caroline... |
01-12-2024 |
Email Sent to Client - Ticket Closed
I've added the code from the email to the header of the site and have uploaded the HTML file you provided, although I'm not sure there's somewhere more specific it might need to be also. HMTL file: https://themissionkc.org/wp-content/uploads/2024/01/google44ef6bb107d2f868.html |
| 620205 | Mission Website | Closed | Caroline Cruz | 01-11-2024 |
Hello Caroline, I hope all is well and that you had a great holiday season! Now that we are getting back on track and starting this new year, I wanted to send you a few updates for our website. Please let me know if you have any questions on this... |
01-12-2024 |
Email Sent to Client - Ticket Closed
Per their requests I've sorted out the following: 1. Removed the dark filter from the hero images, they should be much clearer now and a few quality of life bits such as SEO tags to the pages. 2. Removed all events from the 'Events' page and replaced them with the three newer ones. 3. Removed Michelle and added a general contact for the donation center on the 'Items & Goods' page. 4. Added Jacquelin's photo and contact information above the video testimonial on the 'Volunteer' page. Hopefully that sorts it out! |
| 620048 | CSC | Closed | Caroline Cruz | 01-10-2024 |
Not sure why but there's nothing popping up for the cabling and about us page on the csc site? [cid:e5290e47-2eb3-4036-9983-1a384b210555] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
01-11-2024 |
Email Sent to Client - Ticket Closed
I flushed the cache and checked on Incognito. All appears to be back in working order! |
| 619847 | Weber Metals | Closed | Caroline Cruz | 01-09-2024 |
Please update the link for Weber metals [cid:10ea8b6b-a6cc-4798-ae34-071105aba7c1] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
01-10-2024 |
Email Sent to Client - Ticket Closed
I've updated the "Quality Causes" to link to the new doc you attached. https://webermetals.com/certifications/ |
| 619645 | Reports | Closed | Caroline Cruz | 01-08-2024 |
Do you mind sending over the numbers on Drug Free Kern Website Visits, Drug Free Kern Website Page Views, Kern RX Return Website Visits and Kern Rx Return Website Page Views for December, the screenshots work just fine. Thank... |
01-11-2024 |
Email Sent to Client - Ticket Closed
I've sent these via email. |
| 619046 | Borton Petrini Bios | Closed | Caroline Cruz | 01-04-2024 |
Can you please update the PDF downloadable version for Daniel Taylor, it is not there. In addition to the downloadable pdf missing, I noticed the following about Daniel Taylor’s bio: * Missing office phone number and fax. Tel: (209)... |
01-08-2024 |
Email Sent to Client - Ticket Closed
I've managed to make the slightly bigger. |
| 618583 | STS | Closed | Caroline Cruz | 01-03-2024 | Changes Per Emails | 01-03-2024 |
Email Sent to Client - Ticket Closed
I've made the requested change to the site per the email chain, updated the logo, removed text, changed the footer etc. https://sierratechnicalservices.com/ |
| 618431 | Fw: NEW BIO- DANIEL C. TAYLOR | Closed | Caroline Cruz | 01-02-2024 |
[cid:920f0fe4-601b-4b92-a2e4-c1075b002a83] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
01-03-2024 |
Email Sent to Client - Ticket Closed
Thanks, thrown his email on there as well. No phone number or fax as far as I can see in that Bio doc so imagine they'll come later down the line if at all. Here's the link also to his smaller email picture: https://bortonpetrini.com/wp-content/uploads/2024/01/Dan-C-Taylor-Signature-Image-111x111-1.png |
| 618424 | Fw: JAMES LYON PHOTO | Closed | Caroline Cruz | 01-02-2024 |
Can you please update the photo for James Lyon, i tried but couldn't get the sizing right. Can we also update the email link [cid:64a9e4b4-07cf-471e-bd33-858fc5d288db] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
01-05-2024 |
Email Sent to Client - Ticket Closed
Changed James' photo to the new one in the PDF. |
| 618421 | Panorama Vista Website | Closed | Caroline Cruz | 01-02-2024 |
Can you please add a donate button on the homepage, they've set up a paypal to be able to receive donates and sent me the paypal code <form... |
01-08-2024 |
Email Reply Received
Awesome, thank you!
[cid:e87b1d24-f1a9-4e5f-8b63-6bd482ac8eca]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 618006 | Fw: Kristine Pfister Bogart bio | Closed | Caroline Cruz | 12-21-2023 |
Please add the below practice area [cid:ce9bcceb-9c54-4ba0-ad4d-8404e6c88e45] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
12-22-2023 |
Email Sent to Client - Ticket Closed
I went through and added 'Unlawful Detention' under her practice areas. https://bortonpetrini.com/kristine-pfister-bogart/ FYI it doesn't have it's own page currently so won't take you anywhere. |
| 615913 | JandJ Special services Pay Schedule | Closed | Caroline Cruz | 12-12-2023 |
Hello, I sent you guys this schedule back in August to be updated, it looks like the dates are off, the month should be first. Can you reupload it? https://jandjspecialservices.com/employees/ [cid:fc6d7c9f-a424-429f-87ba-194d6d4762e4] Caroline... |
12-21-2023 |
Email Sent to Client - Ticket Closed
I've updated the payroll calendar to have months first, days second. https://jandjspecialservices.com/wp-content/uploads/2023/12/biweekly-Payroll-Schedule-2023-2024.pdf |
| 614441 | Fw: Website Analytics | Closed | Caroline Cruz | 12-06-2023 |
Can you please gather the below info [cid:e0aff6bb-2979-4bb3-a3ac-36f23d05b52e] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
12-08-2023 |
Email Reply Received
Alex typically sends me the screen shots like below, can you send me those please?
Kern Rx Return Report
[cid:2dc3ed00-08cd-40f4-b409-632d97eb03ec]
[cid:07824c65-4878-40dc-848d-186c389c16ac]
Drug Free Kern Report
[cid:bfa1746c-cb72-4022-b191-25882f0a4dce]
[cid:84fd0c66-714c-4972-8206-c6c4f5ffdc1c]
[cid:6b07bf3a-20ee-4452-8182-b7b04a3b3b88]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 | C: 661.340.0276
E: Ccruz@grapevinemsp.com |
| 613504 | Swanson Odell Blogs | Closed | Caroline Cruz | 12-01-2023 |
Can you please post one of these per week for the next month [cid:fae12388-a7da-4a45-a56a-6e560ca7a48f] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
12-04-2023 |
Email Sent to Client - Ticket Closed
All of the blog posts have been added to the site and scheduled to be uploaded weekly for the next month starting today. |
| 612954 | Grapevine Website | Closed | Caroline Cruz | 11-30-2023 | Can we add as section at the bottom of the homepage that says sign up to receive updates about Cybersecurity and a spot for people to opt in and add their email. Can we make sure those emails added come to my email so I can add their contacts into... | 12-01-2023 |
Email Sent to Client - Ticket Closed
I've added a short CTA to the bottom of the homepage prompting for visitors name and email. These should then be send directly to your email to add to the mailing list |
| 612045 | Pacific Coast Energy | Closed | Caroline Cruz | 11-28-2023 |
https://wcecentralcoast.com/ https://pcebakersfield.com/contact-us/ Can we please update the name on the homepage to Loreen Belansky with the title "President" and remove Greg please across both sites. Also have no icon just her... |
12-01-2023 |
Email Sent to Client - Ticket Closed
This has been actioned. |
| 612032 | Grapevine/Vine/CSC Website | Closed | Caroline Cruz | 11-28-2023 |
Can we add a submission form to CSC, Gv, and Vine to capture leads please? [cid:6925756d-df99-42be-b80e-c8e4af16ae72] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
12-08-2023 |
Email Sent to Client - Ticket Closed
Hopefully understood and have added similar submission forms to the CSE and Vine homepages as we did for Grapevine which I imagine is the best place to have them. |
| 612029 | Presto Precision Detialing | Closed | Caroline Cruz | 11-28-2023 |
Can we add some sort of contact form to the site, maybe that says "Receive a free quote today" so we have something to take their info and start an email list? [cid:326e4936-d916-4677-a957-ec3acf9bec8c] Caroline Cruz | Marketing Coordinator O:... |
12-01-2023 |
Email Sent to Client - Ticket Closed
I've added a button on the menu for the free quote. I then created a popup form to appear upon clicking. |
| 611940 | Fw: Duplicate paragraph on "About Us" page | Closed | Caroline Cruz | 11-28-2023 |
Can you please correct this for Weber Metals? [cid:86a54862-520b-421a-92d8-360e250aab49] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
11-29-2023 |
Email Sent to Client - Ticket Closed
This has been removed |
| 611415 | BP Website | Closed | Caroline Cruz | 11-27-2023 |
Can you please make the below correction [cid:d17f52e8-781d-46e5-9505-abdda2a2ee9e] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
11-28-2023 |
Email Reply Received
Hey, it still says San Fran?
[cid:56ad352c-a996-476f-b06a-2442b2e5d9e5]
[cid:6b1064ee-8991-4be4-b414-773c03e04ae0]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 610746 | Borton - Leadership Page | Closed | Caroline Cruz | 11-23-2023 | We came to the conclusion that we are not doing a redesign project at this time. Instead, we want to add new tab called “Leadership” and under that page list Rosemarie Lewis at the top and below that side by side (to the left Stephanie Lopez and to... | 01-04-2024 | Emailed back but never replied, looks like Caroline sent the page live. |
| 610694 | CSC Site | Closed | Caroline Cruz | 11-22-2023 |
Can you add this code to the site please <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var... |
11-23-2023 |
Email Sent to Client - Ticket Closed
code has been added. |
| 610691 | Vine Website | Closed | Caroline Cruz | 11-22-2023 |
Can you please add this code as high as you can in the head of the site <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var... |
11-23-2023 |
Email Sent to Client - Ticket Closed
Code has been added. |
| 610688 | Google Tag Manager | Closed | Caroline Cruz | 11-22-2023 |
Can you past this code as high in the head of the page as possible on the GV website please? <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var... |
11-23-2023 |
Email Sent to Client - Ticket Closed
Code has been added. |
| 610673 | Fw: NEW BIO- JAMES LYON | Closed | Caroline Cruz | 11-22-2023 |
[cid:2f234199-355f-4c62-b7de-88e0b50f3a9d] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
11-29-2023 |
Email Sent to Client - Ticket Closed
James's profile has been added. Here's the email signature photo link - https://bortonpetrini.com/wp-content/uploads/2023/11/James-Lyon-email-signature.png |
| 608913 | J & J | Closed | Caroline Cruz | 11-15-2023 |
adjust the job application form fields on J&J - Name address Phone number Ever had a felony Prior employment but just one is ok to be required but I would still want a few line if they had multiple jobs just not required. I don’t need 3... |
12-21-2023 |
Email Sent to Client - Ticket Closed
I've updated the form per your last email, just a few bits to comment on first. Email address has been added. Haven't added a date, since this field is hidden at the moment and is automatically filled upon completion (can be seen at the top of the photo she sent us). Added an aditional employer spot, made the first required and corrected the text to account for two rather than three. Made one reference required.
As for the formatting when it comes across to her, not sure why this has changed since I've been using the original form as a basis, however may be due to it no longer going across 3 pages and is now just one long form. |
| 608850 | The Mission Website | Closed | Caroline Cruz | 11-14-2023 |
Can you make the encore boutique IG a smaller banner how it is on the homepage? [cid:a3714a32-018e-4b7f-a648-8b7272c5e3fd] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
11-21-2023 |
Email Sent to Client
Unfortunately adding further Instagram accounts is a premium feature with the plugin we'd found, there aren't many available that offer Insta feeds for free it seems! |
| 608105 | Fw: ENGINEERING MANAGER - JOB POSTING | Closed | Caroline Cruz | 11-10-2023 |
Can we get this job removed this morning if posisble? [cid:7b607359-245b-4295-8de3-f50b54ec7092] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
11-10-2023 |
Email Sent to Client - Ticket Closed
This job has been removed. |
| 608102 | Kern County Museum | Closed | Caroline Cruz | 11-10-2023 |
The Kern County Museum paypal on their website is not working, can you please look into this issue? Good afternoon, We need assistance fixing a broken link on our website, please refer to the bottom email. From: Susan Hamilton Sent: Thursday,... |
11-13-2023 |
Email Reply Received
Hey, Dave emailed me and said it was their wuhoo account so I let them know and I believe she just reconnected it and got it fixed
Get Outlook for iOS |
| 606946 | Vine Marketing Site | Closed | Caroline Cruz | 11-08-2023 |
Can we please change Kyleen's title to controller on the site Get Outlook for iOS<https://aka.ms/o0ukef> Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are... |
11-08-2023 |
Email Sent to Client - Ticket Closed
This has been changed |
| 606438 | Judy Miller Site Reviews | Closed | Caroline Cruz | 11-06-2023 |
Here are a few reviews we can add to the site #1 We met Judy because she was the listing agent on a house we were interested in seeing. Judy met us at the house and we immediately felt confident and at ease. She is the perfect combination of... |
11-08-2023 |
Email Sent to Client - Ticket Closed
We'll get these added to the site. For other future bits like this, an email within our email chain is fine, I don't want things to get too confusing with project bits on tickets, and emails etc. lol Regarding the site, we've worked on those revisions you sent across and have completed those, I'll get these reviews added, review the site over again and see where we are at for a more affirmed update handover - to figure what's needed and what's left. |
| 606030 | Fwd: NEW BIO-RYAN KALASHIAN | Closed | Caroline Cruz | 11-03-2023 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Armin Dawood <adawood@bortonpetrini.com> Sent: Friday, November 3, 2023 2:33:05 PM To: Caroline Cruz <ccruz@grapevinemsp.com> Subject: NEW BIO-RYAN KALASHIAN CAUTION:... |
11-08-2023 |
Email Reply Received
Hey can I get the link for his signature photo also?
[cid:0d295bb0-8952-4e40-904b-fb40eb0d5f9e]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 604641 | Fwd: ENGINEERING MANAGER - JOB DESCRIPTION | Closed | Caroline Cruz | 10-30-2023 |
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Lydia Ojeda-Alvarez <lydia.o-a@sierratechnicalservices.com> Sent: Monday, October 30, 2023 10:27:20 AM To: Caroline Cruz <ccruz@grapevinemsp.com> Subject: RE:... |
10-31-2023 |
Email Sent to Client - Ticket Closed
The job description has been added. |
| 604580 | Fwd: ENGINEERING MANAGER - JOB DESCRIPTION | Closed | Caroline Cruz | 10-30-2023 |
Can we remove this please Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Lydia Ojeda-Alvarez <lydia.o-a@sierratechnicalservices.com> Sent: Monday, October 30, 2023 8:28:14 AM To: Caroline Cruz... |
10-30-2023 |
Email Sent to Client
We've removed the link to the Job description, awaiting a new one. |
| 603944 | STS Website | Closed | Caroline Cruz | 10-25-2023 |
Will you please delete the following job openings along with their job descriptions from our website? Contract Manager EH&S Manager Procurement Buyer [cid:2f56bfd1-b7de-44d2-8d12-75d0aec81030] Caroline Cruz | Marketing Coordinator O:... |
10-26-2023 |
Email Sent to Client - Ticket Closed
I've removed the bottom two, Contract Manager wasn't on the job list from what I could see. |
| 602232 | Fw: Drug Free Kern Website edits | Closed | Caroline Cruz | 10-17-2023 |
Please see below edits [cid:f05560b1-8e9f-44fa-af81-336a785f1602] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
11-21-2023 | Divi wasn't allowing the page to be updated, hence this ticket sticking around for longer than norm - backend editing seems to work most of the time |
| 602227 | Boots and gowns | Closed | Caroline Cruz | 10-17-2023 |
Can we make the client her own username to access the site, what I sent her wasn't working can you make it info@bootsandgownsgala.org Pw: V@rner93314 [cid:00c5c288-8b02-48c4-8c12-e5c35cce5ab7] Caroline Cruz | Marketing Coordinator O:... |
10-18-2023 |
Email Sent to Client - Ticket Closed
Please see below. https://bootsandgownsgala.org/wp-admin/ Username - Admin Account P - Hv0jne1P)N*NlKk)I!MKg^b0 |
| 602221 | Influencers SIte | Closed | Caroline Cruz | 10-17-2023 |
Can you please make the below changes [cid:98777da3-6181-4efd-82a9-fc327386cc71] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
10-19-2023 |
Email Sent to Client - Ticket Closed
I've made the changes they highlighted in the email in regards to the home and about us page: Home | Influencers Bakersfield | California |
| 602218 | Boots and Gowns | Closed | Caroline Cruz | 10-17-2023 |
Can you please add the below code to the site [cid:c776e4a3-766f-461f-87da-d825dad1923e] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
10-19-2023 |
Email Sent to Client - Ticket Closed
I've added the code to the site. I'm not sure whether it works or what it's supposed to do, though. |
| 602185 | Grapevine Website | Closed | Caroline Cruz | 10-17-2023 |
Can we please remove the pop up that comes up on our site about merging with Lanpro [cid:aca1b6bf-7433-4d80-b71d-31231d5e0547] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
10-17-2023 |
Email Sent to Client - Ticket Closed
The popup has been removed. |
| 602170 | Swanson O'dell Blog | Closed | Caroline Cruz | 10-17-2023 |
Please see below [cid:ad072cc3-3643-4eab-b04c-8dd223fcc44f] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
10-19-2023 |
Email Sent to Client - Ticket Closed
I've updated the categories of their most recent blogs to Personal Injury Law per the email you forwarded from Evan the other day. |
| 601892 | Fwd: Borton Petrini Website | Closed | Collin Myers | 10-16-2023 |
Has this issue been fixed? Collin Myers Grapevine MSP 661-742-6454 Get Outlook<https://aka.ms/qtex0l> for iOS ________________________________ From: Armin Dawood <adawood@bortonpetrini.com> Sent: Monday, October 16, 2023 10:39 AM To: Collin Myers... |
10-16-2023 |
Email Sent to Client - Ticket Closed
Yes, this has been rectified - I believe Alex emailed you earlier to let you know. |
| 598207 | Borton - Add Attorney | Closed | Caroline Cruz | 09-29-2023 | Per email. | 10-02-2023 |
Email Sent to Client - Ticket Closed
Russell has been added to the site. |
| 596814 | Fw: NEW ATTORNEY BIO-AUSTIN STENBERG | Closed | Caroline Cruz | 09-22-2023 |
Please see below [cid:d4253a90-8590-4291-a7b1-8157b921bb13] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
09-22-2023 |
Email Reply Received
Thank you,
Can i also get a signature link?
[cid:5913c8f5-0184-47cc-9ab3-84c2f1d336f9]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 596806 | Fw: EH&S FACILITIES MANAGER | Closed | Caroline Cruz | 09-21-2023 |
Please see below request [cid:e242e4ff-efd0-40cb-805a-e26d8ca42fa6] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
09-22-2023 |
Email Sent to Client - Ticket Closed
I've added in the new job role as disclosed and applied a popup 'announcement' to the homepage that will show up for the next month. Homepage: STS Development | STS Development (sierratechnicalservices.com) Careers page: STS Development | Careers (sierratechnicalservices.com) |
| 596453 | Fw: STS WEBSITE - UPDATE | Closed | Caroline Cruz | 09-20-2023 |
Please see below [cid:551b0f5f-ce25-4571-ba7e-c83011511fe9] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
09-22-2023 |
Email Sent to Client - Ticket Closed
Removed the requested job posting from their site. |
| 596448 | Boots & Gowns Gala | Closed | Caroline Cruz | 09-20-2023 |
Hi, We made this site<https://wordpress-894903-3414999.cloudwaysapps.com/> for this client a while back but it looks like their domain is still the wordpress url, can we change that to bootsandgownsgala.org<http://bootsandgownsgala.org/> * ... |
09-25-2023 | Done and emailed Caroline. Google 2FA blocked us out, sent IP for them to change. |
| 595458 | Weber Metals | Closed | Caroline Cruz | 09-15-2023 | Here is a list of updates we need made to the site, it's mostly new information to add [https://res.cdn.office.net/assets/mail/file-icon/png/docx_16x16.png] Verdi Website Update Rec _... | 10-03-2023 |
Email Sent to Client - Ticket Closed
I've made the appropriate ammendments and additons following the word document that they provided, notably to the About Us, Capabilities, Products and Contact pages. |
| 595102 | Fw: Attorney Signatures | Closed | Caroline Cruz | 09-14-2023 |
Can you please get me thelinks for the attorney's below [cid:5977b9f1-d447-4076-a540-026828d4aecb] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-18-2023 | sorted and emailed. |
| 594832 | The Mission Website | Closed | Caroline Cruz | 09-14-2023 |
Can you please update the following information on our website: 1. Encore Store locations Saturday (10AM-2PM) Attached photo* 2. On the events page please remove the Spring Fling, Remove “ the Mission’s annual BBQ and Meet me in Paris …” , ... |
09-14-2023 |
Email Sent to Client
Made the chanegs to the Encore and Events pages. Here's a link to the live 'page': Restoring hope and transforming lives - Mission At Kern County (themissionkc.org) As well as a link to the draft page: Restoring hope and transforming lives - Mission At Kern County (themissionkc.org) Unfortunately both of these are on the same site, although they are different pages, so I won't be able to make those individual edits to the header as requested. Again as with the Pilates site, if we're able to login to the Instagram tomorrow we should be able to get those feeds up as well. |
| 594403 | J&J Special Services | Closed | Caroline Cruz | 09-13-2023 |
It looks like the timecard has messed up now for employees. The calendar is gone so that needs to be added back and there is 2 lines that require a name, can we only have 1 name required... |
09-14-2023 |
Email Reply Received
Hey Alex,
Just checked and I still see 2 name fields, can you try and refresh it?
[cid:b331133d-93c3-4d18-b62b-efb549ecbfe8]
Caroline Cruz | Marketing Coordinator
O: 661.377.2992 |
| 594311 | J & J special services | Closed | Caroline Cruz | 09-12-2023 |
Good morning, The calendar for this site isn't showing up anymore and they need that to enter their time. Can you check on this asap? Get Outlook for iOS<https://aka.ms/o0ukef> Wingman and RADAR CRM™ are trading styles of Wingman Marketing... |
09-12-2023 |
Email Sent to Client - Ticket Closed
The calendar stopped working, not sure why..! Swapped it to a differing date selection, this should still work equally the same. |
| 594054 | SCEI | Closed | Caroline Cruz | 09-11-2023 |
Here is the last set of comments, once these are made, we are ready to go live. https://app.markup.io/invite/accept/QlX11clN [cid:d116dca0-71ed-4136-847f-dbedbff51794] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992>... |
09-14-2023 |
Email Sent to Client - Ticket Closed
Here's the link to the site, Sierra Construction (cloudwaysapps.com), rather than just the MarkUp that we send before. Hopefully the changes reflect what they were looking for. |
| 593467 | Fwd: Website Changes | Closed | Caroline Cruz | 09-08-2023 |
The highlighted portion needs to be removed as well as below Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Brian Branquinho <Bbranquinho@surfacepumps.com> Sent: Friday, September 8, 2023 7:29 AM To: Caroline... |
09-11-2023 |
Email Sent to Client - Ticket Closed
As requested removed the two highlighted areas from the homepage. |
| 593152 | Fw: ANTHONY BELL PAGE | Closed | Caroline Cruz | 09-08-2023 |
Can you please correct the phone number for Anthony Bell [cid:b037550c-d82d-4700-8aa9-4519389953ca] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-08-2023 |
Email Sent to Client - Ticket Closed
This has been amended. |
| 593149 | Weber Metals | Closed | Caroline Cruz | 09-07-2023 |
Can you please update the following link with the attached updated certificate? [cid:f76677d9-c724-40cf-b4de-96367be4d837] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-08-2023 |
Email Sent to Client - Ticket Closed
Following your previous email, I've updated the link for 'Heat Treatment' on the Certifications page.
|
| 592842 | The Mission at KC | Closed | Caroline Cruz | 09-06-2023 |
Can we remove the spring fling information on the events page on the site please. [cid:2dc36035-d492-46d2-86db-f2fce272cbb9] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-08-2023 | Removed that. |
| 592205 | Borton - Memorium Page | Closed | Caroline Cruz | 09-04-2023 | See email forwarded | 09-08-2023 |
Email Reply Received
Can you send me a link of how it looks so far ?
Get Outlook for iOS |
| 591985 | Bakersfield Pilates Barre | Closed | Caroline Cruz | 09-01-2023 |
The client has created a mock up of the site that she wants us to create. Can we make something as close to this as possible on her site please? Pilates|Barre... |
09-19-2023 |
Email Sent to Client - Ticket Closed
Made those two changes per your most recent email, deleting the "class descriptions" and centered the text on the homepage. Their Instagram seems to be up and running now having updated to their most recent post as well. |
| 591969 | Bakersfield Pilates Barre | Closed | Caroline Cruz | 09-01-2023 |
Can you please confirm if all leads for this site are going to hello@bakersfieldpilatesbarre.com? For example on the our instructors page, there's a pop up that let's you get a free intro class, where is that... |
09-04-2023 | On them to still fix the SMTP... Closed |
| 591640 | Fw: Website Changes | Closed | Caroline Cruz | 08-31-2023 |
can you please remove the highlighted items below [cid:6916b399-e0bf-4f09-a2cd-662742b63237] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
09-01-2023 |
Email Sent to Client - Ticket Closed
This has been sorted. |
| 591637 | Trinity Safety Co | Closed | Caroline Cruz | 08-31-2023 |
Can you add this script to the site so they can track audiences please <script type="text/javascript"... |
09-01-2023 |
Email Sent to Client
I've just checked and can confirm that the tracking code is installed per the LeadForensics instructions. Can you please ask them to check again? |
| 591100 | The Mission At Kern County Live Site | Closed | Caroline Cruz | 08-29-2023 |
Hi Guys, Can we make these changes asap please to the live site? 1. The site is missing its Google Tag Manager Code. I have attached instructions and the code to this email. Please add this code to the header and body tags of the site. 2. ... |
09-06-2023 | done and emailed. |
| 590764 | Cal State Electrical | Closed | Caroline Cruz | 08-28-2023 | Cal State has added electrical services to their company and will be changing their name as well as their logo and colors. Please update the logo across the site . We also have a new domain. I can give you login access to get it moved over as its in... | 09-14-2023 |
Email Reply Received
I see it. Thank you
Get Outlook for iOS |
| 590497 | BP Site | Closed | Caroline Cruz | 08-25-2023 |
Please see below [cid:c7f0068b-25b9-4f8a-b36d-92b6db5a8fa8] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
08-25-2023 |
Email Sent to Client - Ticket Closed
This has been amended. |
| 590261 | Sierra Technical Services | Closed | Caroline Cruz | 08-23-2023 |
Can you please make the below updates [cid:40f1968b-1e58-48d5-bd41-76477695ecee] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
08-24-2023 |
Email Sent to Client - Ticket Closed
I've removed the positions as listed in Lydia's email and added "Procurement Buyer" along with the attached PDF. |
| 590213 | The Mission at Kern County | Closed | Caroline Cruz | 08-23-2023 | I have attached a list of updates that need to be made to the site, please let me know if something is unclear or if you have questions. I've also re-attached their branding guide with all the... | 09-26-2023 | Instagram carousel feed on homepage. |
| 589845 | Borton Petrini | Closed | Caroline Cruz | 08-21-2023 |
[https://res-h3.public.cdn.office.net/assets/mail/file-icon/png/photo_16x16.png]LR (1).png<https://grapevinemsp-my.sharepoint.com/:i:/p/ccruz/Efjr9Mfy7sVCn8nWdLdzT3kB7I-CTVxdoTvsUwefJk3gmg> Can you replace Lauren Romans photo with this one as well... |
08-22-2023 |
Email Sent to Client - Ticket Closed
Per your email I've updated the images for both attorneys, changed Lauren's email and updated her practice areas. Lauren N. Romans - Borton Petrini
|
| 589149 | Fw: New Bio- Lauren Romans | Closed | Caroline Cruz | 08-18-2023 |
Please add Lauren Romans to the BP site [cid:9d7e1971-930d-4810-b195-7240c7ffdb83] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
08-18-2023 | . |
| 588566 | Jandjspecialservices | Closed | Caroline Cruz | 08-15-2023 |
Are we able to make her application how it was before? A few weeks ago Dave I believe was trying to fix it so the applicants email shows up but she said whatever we did changed the way they come through and now it’s in multiple pages? Get Outlook... |
08-25-2023 | Closing this for now, The forms won't save because of the 50 addons it has attached. - Caroline said Dave might look but there's nothing to be done. Not that it matters at all |
| 588210 | Borton Petrini Compliance | Closed | Caroline Cruz | 08-14-2023 | Can you look at the link below and make some of the suggested changes? Their site needs to be ADA compliant or they can be sued and if we don't keep it compliant they can come after Vine Marketing, it looks like their score has dropped and needs to... | 08-23-2023 |
Email Sent to Client
An update on this. We've been working on this as an ongoing ticket, ticking boxes to get the compliance up to standard. |
| 587083 | Bakersfield Pilates Barre | Closed | Caroline Cruz | 08-10-2023 |
Can we please get this site live ? Her old site expired so she's good with getting this up. Let me know what you need! [cid:93d5362b-c68d-42de-acef-8bad1f7fd6f5] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C:... |
08-10-2023 |
Email Sent to Client
Ready to go. IP needs pointing towards: 159.223.204.233. Once done, we can then sort the SSL certificate to resolve the HTTPS :) |
| 586693 | Fw: New Bio- Emily Chen Borton Petrini | Closed | Caroline Cruz | 08-09-2023 |
Please see attached bio and instructions below to add this attorney. Thank you, [cid:9d4deb1d-7dd6-4475-99c6-eb7625a1ac0d] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
08-11-2023 | done emailed. |
| 584871 | J & J Payroll change | Closed | Caroline Cruz | 08-03-2023 | per email. | 08-03-2023 |
Email Sent to Client - Ticket Closed
I've swapped out the payroll schedule for the new one. |
| 584345 | Drug Free Kern - Website Edits. | Closed | Caroline Cruz | 08-01-2023 | See Email. | 08-03-2023 |
Email Sent to Client - Ticket Closed
Following the requests from Bianca I've made changes to the spacing and layout on the "what we do page", uploaded the info graphic from their Kern BHRS Page, swapped out their drugfreekern@ email addres and provided a link to their prevention form. |
| 580842 | JSS Almonds | Closed | Caroline Cruz | 07-20-2023 | Please post both of the videos in this folder on the marketing tab on JSS Almonds site. https://wearewingman.sharepoint.com/:f:/r/sites/Grapevine/Shared%20Documents/General/Campaigns/VINE%20MARKETING/JSS%20Almonds/Videos?csf=1&web=1&e=vR2u4M | 07-31-2023 |
Email Sent to Client - Ticket Closed
Videos have been added to the page. |
| 577371 | Borton - (Per below and email) | Closed | Caroline Cruz | 07-07-2023 |
I heard back from them and they think it's a good idea to list the attorneys by Surname, First Name to make it easier for them to make edits on their own but they'd like to see what it looks like before you publish. Also, they are wanting to add an... |
07-10-2023 | Completed bits as outlined by Caroline's email, swapped first names and surnames around for the attorneys page and created a separate 'in memoriam' page. |
| 577368 | Kern Asphalt - (Per Email) | Closed | Caroline Cruz | 07-07-2023 |
Hey can we please add these 2 other recycling yard's to the site? You can make each location its own section that shows the address, add the checkmark boxes of what they accept and have a map added for each location? There's already a page for the... |
07-24-2023 | I completed this last week. |
| 574881 | Quantum Knight | Closed | Caroline Cruz | 06-29-2023 |
Per the email and below. Additional edits for the website: "PERFORMANT, PROACTIVE, AND PERSONALIZED PROTECTION.” Remove period Add a comma after proactive. (As we move further into your content, this is one standard to put in place. I prefer an... |
06-29-2023 | Completed changes as per Caroline's emails, however in regards to the video (found here: https://www.dropbox.com/s/wycx9l6i5xp91ew/Quantum_Knight_website_banner_video_V4.mp4?dl=0) There is no audio so need to let her know this. (have forwarded the original email) |
| 573992 | Titan Oilfields | Closed | Caroline Cruz | 06-27-2023 | Per email. | 07-24-2023 | I sorted this in the end. |
| 573988 | Simmons Construction | Closed | Caroline Cruz | 06-27-2023 | Per Email. | 06-29-2023 |
Email Sent to Client - Ticket Closed
I've updated the email listed on the contact page as well as setting the "Request a Quote" email to the same. |
| 572777 | Titan Oilfields | Closed | Caroline Cruz | 06-23-2023 | Per email - Create a form and check updates. | 06-26-2023 | done. emailed. |
| 565926 | Asphalt | Closed | Caroline Cruz | 05-31-2023 | Form. | 05-31-2023 | Sorted the bits in the email. |
| 562738 | Sierra Technical Services - Changes and Vulnerability Bits | Closed | Caroline Cruz | 05-16-2023 | Per email forwarded. | 06-06-2023 | Completed edits to Grapevine site as per Caroline's email regarding VoIP page and some rouge badges / images. |
| 562734 | Grapeman Farms | Closed | Caroline Cruz | 05-16-2023 | Per email forwarded on. | 05-16-2023 | All changes as per email. |
| 560283 | Influencers Change | Closed | Caroline Cruz | 05-09-2023 | Per email. | 05-09-2023 |
Email Sent to Client - Ticket Closed
I've changed the details per the email request. |
| 557548 | the sierra technical services website | Closed | Caroline Cruz | 04-25-2023 | Add this job per email. | 04-27-2023 | Resolved and site migrated across - waiting for Caz to point the DNS |
| 548336 | Pilates Bakersfield - Wix Integration | Closed | Caroline Cruz | 03-17-2023 | Setting up email to keep track - Per email. | 03-17-2023 | Highly painful integration method. Sent to Caroline. |
| 546710 | IT Glue - Vine Credentials | Closed | Caroline Cruz | 03-10-2023 | Add Vine website credentials into IT Glue. | 04-20-2023 | Time for Borton work. |
| 544275 | Advanced Fabrication | Closed | Caroline Cruz | 02-28-2023 | Swap out all of the Bison fonts. | 03-02-2023 | Email Sent to Client - Ticket Closed |
| 543676 | J & J Ticket - Website Changes | Closed | Caroline Cruz | 02-24-2023 |
See Email or below. Can we make the following updates to this site please https://jandjspecialservices.com/ Homepage: Remove Sacramento from header change phone # to 6614962556 remove fax # and change to above phone number Services: remove... |
03-02-2023 |
Email Sent to Client - Ticket Closed
I've updated the contact information across the site, removed mention of Sacramento from the mentioned places and updated the application form to no longer require the aforementioned fields. I created a separate 'Employee' page that has links directing off to the links that were previously in the drop down nav, as well as the Form W-4 that was attached in the original email. (although the comments say W2 form I presume the attached was the intended form) |
| 543183 | Borton | Closed | Caroline Cruz | 02-22-2023 | Borton email. | 02-23-2023 | added |
| 542730 | Schwebel Petrol - Email | Closed | Caroline Cruz | 02-20-2023 | See Email. | 03-06-2023 | Looked into - not much can be done - naff builder and wants more than it offers. Emailed Caroline. |
| 542398 | Panorama Email | Closed | Caroline Cruz | 02-17-2023 | See email. | 02-17-2023 |
Email Sent to Client - Ticket Closed
I've made the requested changes to the homepage footer and donations page. |
| 542384 | Titan Oilfield - Email | Closed | Caroline Cruz | 02-17-2023 | See email. | 02-24-2023 | The site looks to be dead already - I removed the auto-renew on the domain. Emailed Caroline. |
| 542107 | Weber Metals | Closed | Caroline Cruz | 02-16-2023 | Per email. | 02-16-2023 | Tweaked bits per email. |
| 541691 | Panorama Vista | Closed | Caroline Cruz | 02-14-2023 | Email changes. | 02-15-2023 |
Email Sent to Client - Ticket Closed
I ran through the site and changed all the contact details + mailing addresses as detailed in Michelle's email and added a link to their Instagram in the footer of the homepage. |
| 541220 | JSS Ticket | Closed | Caroline Cruz | 02-13-2023 | Remove section on post. | 02-13-2023 |
Email Sent to Client - Ticket Closed
I've removed what I could assume were the pictures of room 14, under the projects being the pictures of the warehouse.
|
| 538928 | JSS Almonds Email. | Closed | Caroline Cruz | 02-01-2023 | Add logo. | 02-01-2023 | Added logo. |
| 534554 | STS Site | Closed | Caroline Cruz | 01-26-2023 |
Can you please update the careers page per below request I need the STS Career job postings, along with our job descriptions updated on our Website please. 1. Delete the Quality Assurance Manager position – as it has been filled 2. Add... |
02-07-2023 | Done and Sent an email to Caroline. |
| 532056 | Trinity Safety - Forms | Closed | Caroline Cruz | 01-16-2023 | See email. | 01-16-2023 |
Email Sent to Client - Ticket Closed
Site had lost connection to Google ReCapcha. Fixed. Removed and re-established API key to Google. |
| 531093 | Coastal Netting - Remove all. | Closed | Caroline Cruz | 01-12-2023 | See email. | 01-12-2023 |
Email Sent to Client - Ticket Closed
I have removed all of the Coastal Netting applications. |
| 531064 | Borton - Website Updates per Email | Closed | Caroline Cruz | 01-12-2023 | See email. | 01-13-2023 |
Email Sent to Client - Ticket Closed
I've changed the badges throughout the site and added the 2 new attorneys. |
| 529846 | J&J Specialty Services | Closed | Caroline Cruz | 01-06-2023 |
https://jandjspecialservices.com/ Do you know what security certificate has expired? We aren't able to go to the site anymore? [cid:f3c1e757-200b-4aad-978a-b4f26d7255f1] [cid:41564c13-eaa2-4bdc-93c3-b7cf649655d0] Caroline Cruz | Marketing... |
01-06-2023 |
Email Sent to Client - Ticket Closed
I've renewed the SSL certificate.
For some reason, the auto-renew on the SSL within Cloudways never plays ball! |
| 529817 | Trinity Safety Company | Closed | Caroline Cruz | 01-05-2023 |
https://trinitysafetyco.com/ Can you make the below changes and then let me know when the resumes email is created so we can link them to all the managers? I need to get the “Request a callback” section in the contact us section working. Right now... |
01-10-2023 |
Email Sent to Client
I've sorted out the form on the contact page. I've also added that email to the application form, however, we can't make the resumes email, your team will have to do that and branch it out to those other emails she requested. It's all linked on the site so once it's made it should work. |
| 529541 | BP Bio Update | Closed | Caroline Cruz | 01-04-2023 |
Can you update Brad Post's bio with this one please [cid:adb461d7-1732-4d5d-ac56-977cb3623eb0] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
01-05-2023 |
Email Sent to Client - Ticket Closed
Added the new bio, and updated Rosemarie and added Isabell. |
| 529125 | Borton - Compliance Check | Closed | Caroline Cruz | 01-03-2023 |
I ran a compliance report for BP and it looks like there are a few things that need to be looked at. Here's the link to the report I ran,... |
02-28-2023 | Logging general Borton Time. |
| 521854 | Borton Images | Closed | Caroline Cruz | 11-24-2022 | Please resize the image in the screenshot that Caroline emailed | 11-24-2022 |
Email Sent to Client - Ticket Closed
I've sorted the quality issue with the downloadable PDF. |
| 521443 | FW: Borton Petrini Site | Closed | Caroline Cruz | 11-23-2022 | Need to speak to Cloudways to ask them to remove any browser notification – we’re told it’s likely due to the volumes of traffic from their IP address hitting the website. It’s not suspicious, so Cloudways need to flag accordingly to prevent any of... | 11-24-2022 |
Email Sent to Client - Ticket Closed
I've messaged Cloudways and they can confirm that the error message will no longer appear and or block anyone from accessing the website. |
| 521194 | FW: Borton Petrini Site | Closed | Caroline Cruz | 11-22-2022 | Could you generate these links with these images so they can apply them to their emails? | 11-24-2022 | Dave Sorted - would've helped if they gave us the right image sizes etc. |
| 521190 | FW: Site Update | Closed | Caroline Cruz | 11-22-2022 |
Hi, Can we update this bio for Anthony Bell. Please make sure it’s updated for downloadable bio as well. I've also attached a bio for Ieenor Lin to be added. Lastly, Can you let me know where to find the bios on the backend of wordpress? The... |
11-24-2022 | Sent. |
| 521094 | Borton site loading speed | Closed | Caroline Cruz | 11-21-2022 | Pls take a look at the site loading speed. Make sure things are updated, SSL is happy (in cloudways) and Breeze caching plugin is added and flushed. | 11-21-2022 | Solved. |
| 520949 | bwmimp site is down | Closed | Caroline Cruz | 11-21-2022 | This website is down and from investigations it seems the php 7.4 on this server is causing the problem. We need to migrate the site across to the other server with newer php and see if that spins up again. | 11-21-2022 |
Email Sent to Client - Ticket Closed
Restored the website - a plugin must've been updated and caused it to crash - have removed auto-updates entirely. |
| 520794 | Schwebel Petroleum | Closed | Caroline Cruz | 11-18-2022 |
Can we please add this site to our hosting ? http://schwebelpetroleum.com/ [http://schwebelpetroleum.com/wp-content/uploads/2015/03/SchwebelPetroleum_slide.jpg]<http://schwebelpetroleum.com/> Bulk Fuels & Petroleum Products - Schwebel... |
11-22-2022 | Sorted and sent IP to Caroline. |
| 519837 | Fw: Please Updated Payroll schedule for website | Closed | Caroline Cruz | 11-15-2022 |
Can you please look into this? [cid:1dc77cdc-4139-4a47-80b4-c66eed87ca4f] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com> W:... |
11-15-2022 |
Email Sent to Client - Ticket Closed
I've updated the payroll schedule that is present on the website to match the one attached in yours and Jamie's email. |
| 519230 | Sequoia Pest Solutions | Closed | Caroline Cruz | 11-10-2022 |
Can we make some edits to this site. https://sequoiapestsolutions.com/ The pricing needs to removed and replaced with something like " contact us for pricing" theres pricing on the residential page and theres also an add on section, lets remove that... |
11-11-2022 |
Email Sent to Client - Ticket Closed
I've removed mention of any mention of pricing from the residential page, including the add on section and have removed the squirrels from the home and pest pages. |
| 517835 | Fw: Sierra Technical Services - Website Update | Closed | Caroline Cruz | 11-04-2022 |
Can you please add this job description to the site? [cid:73ddda51-af00-49da-b8d9-d3644a9f7628] Caroline Cruz | Marketing Coordinator O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372> E:... |
11-08-2022 |
Email Sent to Client
I've added the position to the website. |
| 516745 | Kern asphalt | Closed | Caroline Cruz | 11-01-2022 | Kern asphalt is getting a lot of spam from their contact form, can we do the captcha thing to try and limit it ? | 11-02-2022 |
Email Sent to Client
I've tweaked and added reCAPTCHA Version 2. So there is now a Checkbox under both forms, worst-case scenario it'd be best to remove the form on the footer, as it provides instant access to a form upon opening the website. I'll keep an eye on it for now and see if it improves. |
| 516502 | Weber Metals | Closed | Caroline Cruz | 10-31-2022 |
Good Morning Caroline, I am on our website today and it looks like many of the changes to the images reverted back. They are on the site again and need to be removed. Here is a list: History – top slider Unmatched Accuracy – homepage slider Over... |
11-28-2022 | . |
| 516080 | Weber Metals | Closed | Caroline Cruz | 10-27-2022 |
Can we please hide the life at weber page on their live site. She wants it gone now but not deleted because she will be making edits [cid:fb4e1b05-8873-42c2-984d-cd99716ddd9e] Caroline Cruz | Marketing Coordinator O:... |
10-28-2022 |
Email Sent to Client - Ticket Closed
I've drafted the life at Weber page and have taken it off the menu. |
| 515533 | Gazelle Transportation | Closed | Caroline Cruz | 10-26-2022 |
https://gazelletrans.com/ Can we get Terrell Jensen, Brian Erquhart and Maria Ojeda removed from the leadership team under the about us tab, they are no longer with the company. Can you also get me the login information for this client? |
10-31-2022 |
Email Sent to Client
Changed the design to what he'd laid out in the email.
https://gazelletrans.com/about-us/leadership-team/
Changed the live page as it was already tweaked beforehand. |
| 513015 | Kern Asphalt Site | Closed | Caroline Cruz | 10-11-2022 |
P {margin-top:0;margin-bottom:0;} Can someone look into this error? https://www.kernasphalt.com/contact-us/ Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236... |
10-12-2022 |
Email Sent to Client
I believe I have that fixed now. Had to replace the form engine with an alternative as I couldn't work out what was causing it. Have tested and it seems to work. Can you try with the client and make sure they receive it through? Thanks. |
| 513009 | Kern Behavioral Health Site | Closed | Caroline Cruz | 10-11-2022 | P {margin-top:0;margin-bottom:0;} Can you confirm if you have access to these sites? Also, we are in the process of renewing their contract and they want to know that if at any point they decide to cancel with GV, would we be able to give them a... | 10-12-2022 |
Email Sent to Client - Ticket Closed
Yep we do have these hosted in your Cloudways account, so can help if/when required with these. |
| 511032 | Daniel Salas Site | Closed | Caroline Cruz | 10-04-2022 |
P {margin-top:0;margin-bottom:0;} Can you resend me the link to the draft site please? I finally got a response from someone to look over it. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E:... |
10-04-2022 |
Email Sent to Client - Ticket Closed
Sure - https://dsh.vinecloud.net/. This was started by the web dev before guys worked with us, but we have access so we'll do our best to pick up any changes to get this wrapped up. |
| 510744 | Weber Metals | Closed | Caroline Cruz | 10-03-2022 |
P {margin-top:0;margin-bottom:0;} There are some glitches on the current site for Weber. The pictures have been removed on the header images for the unmatched accuracy and over 7 decades, can we add in an existing photo to both of... |
10-06-2022 | Got rid of another video, and sorted out plugins. |
| 510148 | BWImpliment Website | Closed | Michael Lightfoot | 09-30-2022 | The PDF's on the site are not working | 09-30-2022 |
Email Sent to Client - Ticket Closed
The website had tripped and prevented the PDFs from being downloaded. This has been fixed and they now work. |
| 508518 | Site Update - Borton Petrini | Closed | Michael Lightfoot | 09-23-2022 | Please update bio's per the email sent to you | 10-06-2022 | Fixed another live borton tweak. |
| 507797 | Tejon Tribe | Closed | Jennifer Moore | 09-22-2022 | Investigate why the posts aren't appearing when a member is logged in. I realised they needed to be tagged in the category, which they now are and they are viewable if logged in as an admin, but they aren't if logged in as a user. They are all... | 09-22-2022 | . |
| 507728 | Borton Petrini | Closed | Michael Lightfoot | 09-22-2022 |
Hi Michael, I noticed Tamie Cummins bio wasn’t updated on the live site only on the draft site, can we please have that updated? Also, on the live site, Claudia is on the Fresno page, please remove her from the Fresno page. Thank you |
09-22-2022 |
Email Sent to Client - Ticket Closed
I have completed both requests below. |
| 506480 | Top Brass Website | Closed | Michael Lightfoot | 09-16-2022 | Having issues with the site, please investigate. Imagine it's just a "site isn't working", so we just need to check through and see its functionality | 09-16-2022 |
Email Sent to Client - Ticket Closed
I've managed to jump in and restore the website. It appears a few plugins when updated cause problems on the site, I'm not sure how it was built but it seems we'll have to pause some of the automatic updates to prevent this from happening again. |
| 505913 | Fwd: Meeting Summary | Closed | Caroline Cruz | 09-13-2022 |
Can someone look into this? I made sure she refreshed it on her end and she logged in on another account and it still isn't showing ? Get Outlook for iOS From: Julie Gonzales <Jtgonzales@tejonindiantribe-nsn.gov> Sent: Tuesday, September 13, 2022... |
09-15-2022 |
Email Sent to Client
I've had a look, but unfortunately, I'm not sure what documents are required on the page. I couldn't see any posts set to 'Private posts' in order to have them appear on the Tribal Member documents page, as in order to appear they need to be categorised as the above. By placing the PDF documents into new posts then they should appear on that page. |
| 505403 | Fw: Borton Petrini Website Updates | Closed | Caroline Cruz | 09-09-2022 |
P {margin-top:0;margin-bottom:0;} Here are the links they said aren't working Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 ... |
09-16-2022 | Have gone through the site - all the changes were made, will email Dave the affirmative list of changed changes. |
| 505127 | Fw: Borton Petrini Website Updates | Closed | Caroline Cruz | 09-08-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are... |
09-09-2022 |
Email Sent to Client - Ticket Closed
I've fixed the current website - someone updated the WordPress environment which broke all of the images, and well most of the site. |
| 504495 | Fw: [Weber Metals] Password Changed | Closed | Caroline Cruz | 09-06-2022 |
P {margin-top:0;margin-bottom:0;} Did anyone change the password? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From:... |
09-07-2022 |
Email Sent to Client - Ticket Closed
This was me, sorry. The default one was no longer working. So it's all good now :D |
| 504446 | J&J Services | Closed | Caroline Cruz | 09-06-2022 |
P {margin-top:0;margin-bottom:0;} Please update on the site Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and... |
09-07-2022 |
Email Sent to Client - Ticket Closed
This has been updated on the site. |
| 504437 | J&J Services | Closed | Caroline Cruz | 09-06-2022 |
P {margin-top:0;margin-bottom:0;} https://jandjspecialservices.com/ They got an error while doing timecards again. Can you look into it? J&J Special Services | Crossing Guards For Kern County & Sacramento County J & J Special Services... |
09-06-2022 |
Email Sent to Client
Seems to be ok right now at least. I can see several entries have been made overnight. There are no errors showing to me on the site. Will keep this open and maintain an eye on it incase the issue flares up again. It's likely that several staff members try and submit forms around the same time, the site can't really cope and may crash out. |
| 503685 | Weber Metals | Closed | Caroline Cruz | 09-01-2022 | P {margin-top:0;margin-bottom:0;} Here is the updated list of changes for the Weber Metals site. We can get photos to you soon, we should get the stills back next week. I'm waiting on a few bit of info still but I wanted to send it so your team can... | 09-07-2022 | Checked over, good to get on with |
| 503221 | JSS Site | Closed | Caroline Cruz | 08-31-2022 |
P {margin-top:0;margin-bottom:0;} Can you add this to the Marketing tab on the JSS site Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield... |
09-05-2022 |
Email Sent to Client - Ticket Closed
I've added the PDF to the Marketing tab as a sub-menu item on the menu - I wasn't sure if you required it on the page as a new content row or simply just that. |
| 503022 | New Website Project | Closed | Caroline Cruz | 08-30-2022 |
P {margin-top:0;margin-bottom:0;} Hello, I have a new project that might be a little more difficult to recreate. We have an Ag client and they currently use a Google Sheets doc that pulls data from an agronomy website to measure water/soil... |
08-31-2022 | Ad to speak with Caroline and prospect to suss out project requirements. |
| 502038 | Weber Metals | Closed | Caroline Cruz | 08-29-2022 |
P {margin-top:0;margin-bottom:0;} Are you guys able to get us the video that's on this page? https://webermetals.com/60000-ton-press/ Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
08-29-2022 |
Email Sent to Client
If you hover over the video and see the play/pause button appear, bottom right should be an options menu. Click that and it should allow you to download the video there? |
| 502019 | Cones Health Food | Closed | Caroline Cruz | 08-29-2022 |
P {margin-top:0;margin-bottom:0;} https://coneshealthfoods.com/ This site has been getting a lot of spam recently through their website contact forms. Can you guys look into it and see if there's anything we can do to stop it? Cones Health Foods... |
10-27-2022 |
Email Sent to Client
I've enabled bot protection for the website. I've also installed and activated another layer of anti-spam protection. If the problem persists, the website is most likely highly targeted by bots, in which the best case scenario is to simply remove the contact form or purchase a more premium spam protection plugin. However, depending on how many valuable messages come through the form, will decipher whether that'll be worth it or not. |
| 500463 | https://www.mhwolfeassoc.com/ | Closed | Caroline Cruz | 08-22-2022 |
P {margin-top:0;margin-bottom:0;} Can you let me know if you have access to this site? If so, please remove the email info@mhwolfeassoc.com. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E:... |
08-23-2022 |
Email Sent to Client
Unfortunately, we do not have access to this site. |
| 499726 | https://www.moujskincare.com/ | Closed | Caroline Cruz | 08-18-2022 |
P {margin-top:0;margin-bottom:0;} We have another website that we are needing to update. She has a squarespace site so can you see if you can make updates to it? Can you review her website and the changes and let me know the cost and if you're... |
08-25-2022 |
Email Sent to Client - Ticket Closed
Cool, thank you! We've got this into our workflow next week. I'll close this ticket as we'll manage from a project our side and provide you with an update. |
| 499650 | Tejon Indian Tribe | Closed | Caroline Cruz | 08-18-2022 |
P {margin-top:0;margin-bottom:0;} Can you take a look into the back end of the site, she said she had posted minutes for April and May before we fixed the issue last time and she deleted everything but its still viewable on Google. Caroline Diaz |... |
08-23-2022 |
Email Sent to Client - Ticket Closed
The ticket is now closed. |
| 497879 | BW Implement Form | Closed | Caroline Cruz | 08-09-2022 |
P {margin-top:0;margin-bottom:0;} Can you look into this? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any... |
08-11-2022 |
Email Sent to Client - Ticket Closed
This has been resolved now with a further change to the settings inside GravityForms - this should now route via contactus@bwimp.com as intended. Let me know if you have anymore problems. |
| 497587 | Coastal Netting | Closed | Caroline Cruz | 08-08-2022 |
P {margin-top:0;margin-bottom:0;} We need the public IP of the hosting site, can you find that for me? https://coastalnetting.com/ Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
08-15-2022 |
Email Sent to Client
Thanks for this. We'll take care of out of hours, just incase there's any problems then confirm the IP address for you to switch over. |
| 495741 | Borton Petrini | Closed | Caroline Cruz | 08-01-2022 |
P {margin-top:0;margin-bottom:0;} Can you fix the issue? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and... |
12-13-2022 | Other stuff. |
| 494662 | Borton Petrini Hosting | Closed | Caroline Cruz | 07-29-2022 | P {margin-top:0;margin-bottom:0;} I don't recall if we've talked about this before but all parties from Grapevine and the IT from Borton Petrini are saying their site is hosted in Wordpress by AWS and we should be able to transfer the hosting... | 08-01-2022 |
Email Reply Received
P {margin-top:0;margin-bottom:0;} The record is updated.
Were there multiple domains or just the one?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276
E: Cdiaz@grapevinemsp.com
W: www.grapevinemsp.com
2236 Orpheus Ct. Bakersfield CA 93308
This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the
reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify
the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support |
| 494414 | Word Fence | Closed | Caroline Cruz | 07-29-2022 |
P {margin-top:0;margin-bottom:0;} Do you know if we use word fence for our sites? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield... |
08-01-2022 |
Email Sent to Client - Ticket Closed
Ticket Closed. |
| 494402 | Sierra Technical Services Site | Closed | Caroline Cruz | 07-28-2022 |
P {margin-top:0;margin-bottom:0;} Can you log into this site and upload this new position? Let me know if other info is needed. Godaddy Webspace 21566506 ((b-9PA6nxYB?^)) https://sierratechnicalservices.com/ Caroline Diaz | Marketing... |
08-02-2022 |
Email Sent to Client - Ticket Closed
I have managed to get in and have added the position to the site. |
| 494099 | Fw: Website Overview | Closed | Caroline Cruz | 07-27-2022 |
P {margin-top:0;margin-bottom:0;} https://acdmd.com/# Can you give me a quote to make these updates listed below to the site? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
08-10-2022 | Closed and moved to a project. |
| 494088 | Vine Marketing Site | Closed | Caroline Cruz | 07-27-2022 |
P {margin-top:0;margin-bottom:0;} Can you update the icons on the site with these please. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield... |
08-02-2022 |
Email Sent to Client - Ticket Closed
Ticket closed. |
| 493828 | Website Hosting | Closed | Caroline Cruz | 07-26-2022 |
P {margin-top:0;margin-bottom:0;} Can you move this site to our hosting platform? Here are the login credentials they gave us Login URL: https://ip-72-167-47-213.ip.secureserver.net:2083/ Username: jonezzz Password: %E3B?HlG[Bbp&mKr63 ... |
08-01-2022 |
Email Reply Received
P {margin-top:0;margin-bottom:0;} The
.net works still but not the .com Perhaps we just need to have the .com forward to the .net webiste
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276
E: Cdiaz@grapevinemsp.com
W: www.grapevinemsp.com
2236 Orpheus Ct. Bakersfield CA 93308
This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the
reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify
the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support |
| 492425 | BP New Attorney | Closed | Caroline Cruz | 07-21-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From: Armin Dawood... |
07-25-2022 |
Email Sent to Client - Ticket Closed
Dennis is now completely on the website in the rest of his practice areas and location. |
| 492384 | Fw: Ionos - BP Website | Closed | Caroline Cruz | 07-21-2022 |
P {margin-top:0;margin-bottom:0;} Please see issues below. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From: Armin... |
07-21-2022 | Email Sent to Client - Ticket Closed |
| 491937 | BP | Closed | Caroline Cruz | 07-20-2022 |
P {margin-top:0;margin-bottom:0;} Can you please remove Diana Christian from the firm’s website and make sure she’s deleted from all pages. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E:... |
07-21-2022 |
Email Sent to Client - Ticket Closed
This has been sorted for you - her profile, listing on the Attorney's page + the Bakersfield page. |
| 489231 | ADA Compliance Checker | Closed | Caroline Cruz | 07-13-2022 |
P {margin-top:0;margin-bottom:0;} I checked the compliance on another site. Can we try and those lower scores up higher ? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
07-14-2022 | Had a look at what Caroline sent over, gonna need to perhaps delve deeper into other checkers... |
| 488542 | Fw: Website Support | Closed | Caroline Cruz | 07-12-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From: Armin Dawood... |
07-14-2022 |
Email Sent to Client - Ticket Closed
Brittany's profile created, Added to attorneys page and Fresno page. |
| 487701 | Fw: Borton Petrini | Closed | Caroline Cruz | 07-12-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From: Caroline Diaz... |
07-14-2022 |
Email Reply Received
P {margin-top:0;margin-bottom:0;} Here is a picture of the links that need to be clickable. The only ones that aren't clickable currently are Scott and Janet Cervantes. Brittany's links will need to be clickable as well.
Also, Lily Blake and Janet Cervantes' names are underlined on the attorney page for some reason. Can we remove the underline?
Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276
E: Cdiaz@vinemarketing.com
W: www.vinemarketing.com
2236 Orpheus Ct. Bakersfield CA 93308
From: Caroline Diaz |
| 487675 | Borton Petrini | Closed | Caroline Cruz | 07-11-2022 |
P {margin-top:0;margin-bottom:0;} Can you please add in her bio. "I just noticed that Janet’s bio is not showing on the San Bernardino’s page. All attorneys should be on their location page as indicated. Also, her practice areas listed... |
07-12-2022 |
Email Sent to Client - Ticket Closed
Janet is now on the San Bernardino page. |
| 486276 | https://www.influencersbakersfield.org/ | Closed | Caroline Cruz | 07-08-2022 |
P {margin-top:0;margin-bottom:0;} Can we make some changes to this site? https://docs.google.com/document/d/13atjr6SbX637JmkM7xUo6igDWJ5mwQRlN2T3td4D1m8/edit?usp=sharing Website Changes 7/7/22 Main Page: The Journey tab:... |
07-13-2022 |
Email Sent to Client
All the changes have been made. |
| 485751 | Borton Petrini | Closed | Caroline Cruz | 07-07-2022 |
P {margin-top:0;margin-bottom:0;} I've gone through all the emails and put together a list of things that have been done to the site, can you please let me know if there are things that i'm missing? Changes ADA Compliance from 50 to 95/100... |
07-12-2022 |
Email Sent to Client - Ticket Closed
These images have all been changed, home and about us. |
| 485142 | Borton Petrini | Closed | Caroline Cruz | 07-06-2022 |
P {margin-top:0;margin-bottom:0;} Can we look into this? "Caroline, I am not sure if your team is aware of this but this page isn’t working https://bortonpetrini.com/attorneys/joseph-l-richardson/ It’s supposed to be Steve Ferguson bio... |
07-07-2022 |
Email Sent to Client - Ticket Closed
These changes have all been made per the below. |
| 485048 | Swanson O'dell | Closed | Caroline Cruz | 07-06-2022 | P {margin-top:0;margin-bottom:0;} Caroline Diaz has shared a OneDrive for Business file with you. To view it, click the link below. Rights.zip I found this file of imagery for the ads. You can take a look and maybe switch out the content for the... | 07-14-2022 | Carrying on for 5 months $1000 more? |
| 484678 | Borton Petrini WP Engine | Closed | Caroline Cruz | 07-05-2022 |
P {margin-top:0;margin-bottom:0;} The password was reset to kx6pF99BV.tv-j3 however the username is still the same. They're asking me if they will still need to pay for the wpengine? Once you guys are done updating the site will they still... |
07-06-2022 | Waiting on DNS to apparently migrate the website. |
| 484622 | Fw: Website Support | Closed | Caroline Cruz | 07-05-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From: Armin Dawood... |
07-06-2022 |
Email Sent to Client - Ticket Closed
Janet has been added, however as per my next reply to the template, In regard to the downloadable profiles, all we have access to is the PDFs which cannot be edited. I will need the original documents they were designed in to alter the badging etc. Likewise to what Janet G. Cevantes will have created for her downloadable profile being a new attorney? |
| 484556 | Vine Marketing | Closed | Caroline Cruz | 07-05-2022 |
P {margin-top:0;margin-bottom:0;} Do we have an analytics page set up for Vine Marketing and CSC? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct.... |
07-06-2022 |
Email Sent to Client - Ticket Closed
These tags have been added to vine and Cal. |
| 484543 | Fw: Website Support | Closed | Caroline Cruz | 07-05-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From: Armin Dawood... |
07-06-2022 |
Email Sent to Client - Ticket Closed
I think there are a few tickets now for Borton but I will try and close them off as I go. I have removed the profile of Aaron and the other places where Jeff and Sean were mentioned. |
| 484477 | Fw: Swanson O'Dell | Closed | Caroline Cruz | 07-05-2022 |
P {margin-top:0;margin-bottom:0;} Can you add the code to the Swanson Odell site? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA... |
07-05-2022 |
Email Sent to Client - Ticket Closed
This has been added into the site. |
| 482645 | Borton Petrini | Closed | Caroline Cruz | 06-30-2022 |
P {margin-top:0;margin-bottom:0;} Do we have the login for the site or did you guys create a new draft site that isn't connected to their existing site? I need to transfer the DNS but don't want to ask them for a log in if we already have it? ... |
07-12-2022 |
Email Sent to Client - Ticket Closed
Closing this ticket with others now open. |
| 482161 | Weber Metals | Closed | Caroline Cruz | 06-29-2022 |
P {margin-top:0;margin-bottom:0;} Do you guys have access to this site yet? If so, can you make the below changes? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
06-30-2022 |
Email Sent to Client - Ticket Closed
Okay, sounds good! |
| 481781 | Tejon Indian tribe | Closed | Caroline Cruz | 06-29-2022 | P {margin-top:0;margin-bottom:0;} Can someone show me how to add the meeting minutes link instead of the files. Julie said she tried it and then she could see it on Google so she took it off and made it private and then she couldn't view it at all?... | 06-29-2022 |
Email Sent to Client - Ticket Closed
I don't think what she reported as seeing was correct - not to say she's lying... but Google won't index something that quickly. It literally doesn't work that fast, so what she might have seen was one of the previous minutes that were indexed at the time the PDFs were directly uploaded to the website. If she clicks on any of those still indexed links, the files won't show as the file path no longer exists. Example: tejon tribe meeting minutes - Google Search The file must not be uploaded to the website whatsoever. It must be saved in a suitable location within their OneDrive or SharePoint file architecture (perhaps in a dedicated folder for minutes that will be 'public' within Tribe members). Once the file is uploaded, the share button must be selected and the given file path URL used on the website. See "Share by using copy link" here: Share OneDrive files and folders (microsoft.com) Once that URL has been copied from OneDrive, this can be pasted into the text within the website. 1. Login at Dashboard ‹ Tejon Indian Tribe — WordPress 2. Click on 'Posts' on the left hand menu pane 3. Click 'Add New' at the top 4. Enter a heading and content text in the respective boxes for this blog/news post 5. Paste the OneDrive/SharePoint file share link within the body of this post. This will then be clickable by members only (as blog posts can only be seen by logged in Tribe members) 6. (For best practice to ensure this remains entirely hidden from Search Engines), Scroll down to the 'Yoast SEO' section down the screen and see the 'Advanced' tab at the bottom. 7. Identify 'Allow search engines to show this Post in search results?' and select 'No' 8. Identify 'Should search engines follow links on this Post' and select 'No' That's the complete process to ensure this remains entirely hidden from Google - the fail safe being that the OneDrive file itself is not indexable by Google. If she is having issues with the file sharing from OneDrive, I would suggest having one of your Helpdesk Techs take a look - it might be a particular security policy preventing her from sharing files in this way. They will be able to look and see what policies are in place and suggest a workaround. We don't have visibility or control of their 365 tenancy in any way. |
| 481636 | Bwimp.com | Closed | Caroline Cruz | 06-28-2022 |
P {margin-top:0;margin-bottom:0;} Good morning, This site is not working at the moment, can you please look into it? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
06-30-2022 |
Email Sent to Client - Ticket Closed
Hope the other email was received, realised I'd replied through outlook and not the ticket system. |
| 478860 | Jss Almonds | Closed | Caroline Cruz | 06-22-2022 |
Can you confirm that we’re hosting the site for Jss? Get Outlook for iOS Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged... |
06-22-2022 |
Email Reply Received
P {margin-top:0;margin-bottom:0;} Can you let me know the date that it was added to Cloudways? Another company is still charging JSS for hosting the site..
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276
E: Cdiaz@grapevinemsp.com
W: www.grapevinemsp.com
2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the
reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify
the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support |
| 477982 | Titan Oil Field Site | Closed | Caroline Cruz | 06-21-2022 | P {margin-top:0;margin-bottom:0;} Can you give me an update on this site? Are we waiting on any info from them for the site? Is it completed? I got word that they aren't happy with the project but I haven't been told they were in need of help so I... | 06-22-2022 | Caroline responded asking for an update as the ticket hasn't matched up, she didn't get Alex's email. I've re-sent his email. |
| 476469 | Tejon Indian Tribe | Closed | Caroline Cruz | 06-17-2022 |
P {margin-top:0;margin-bottom:0;} The Board is still saying their minutes can be viewed. Can you look into it some more? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
06-18-2022 |
Email Sent to Client - Ticket Closed
Removed from the website. Need to host these via alternative means so Google cannot index them. Suggest uploading to 365 and then sharing that URL within the members area of the site or via a members update email. Added robots.txt rule to stop Google from indexing PDF files uploaded to the site, but there's no guarantee if/when this will take effect. It's optional for Google's bots to recognize that or not. |
| 476417 | Borton Petrini Site | Closed | Caroline Cruz | 06-17-2022 |
P {margin-top:0;margin-bottom:0;} We got the signed contract to continue with the ADA compliance for the above site as well as a few oither changes. I believe Alex already made a few of the ADA updates and there should be a few left. We do need... |
07-12-2022 |
Email Sent to Client - Ticket Closed
Closing this ticket with others open. |
| 476401 | Salas Site | Closed | Caroline Cruz | 06-17-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz has shared a OneDrive for Business file with you. To view it, click the link below. RPReplay_Final1655331605.MP4 Philanthropy page: Here is the video for how they'd like the page, link, logo, plus... |
06-23-2022 |
Email Sent to Client - Ticket Closed
I've sorted out those final few photos on the teams page. |
| 474402 | Influencers Bakersfield Site | Closed | Caroline Cruz | 06-14-2022 |
P {margin-top:0;margin-bottom:0;} Can you please update the URL under the M24 tab under events and also remove the Text Campout 24587" part ... |
06-14-2022 |
Email Sent to Client - Ticket Closed
I've made those changes for you. |
| 473858 | JSS Almonds | Closed | Caroline Cruz | 06-13-2022 |
P {margin-top:0;margin-bottom:0;} Can you add this to the site in the blog section? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA... |
06-21-2022 |
Email Sent to Client - Ticket Closed
This has been added to the blog section. |
| 472455 | Fw: Address on the Website | Closed | Caroline Cruz | 06-09-2022 |
P {margin-top:0;margin-bottom:0;} Can you update the address. Its 5600 Norris Road. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA... |
06-10-2022 |
Email Sent to Client
I've changed the footer address to the correct one as requested. |
| 472428 | Tejon Indian Tribe | Closed | Caroline Cruz | 06-09-2022 | P {margin-top:0;margin-bottom:0;} Can you please make an correction to this site, on the homepage there is a tab that says "Tribe Member Documents" and it takes you to a log in which is correct but on the right side there is a section that says... | 06-14-2022 |
Email Sent to Client
I have hidden the current minute's posts from Google along with the documents page - those that appear on Google currently are old and seemingly no longer exist. I have also set the minutes posts to private posts - this way, you can only see them if you are logged in, I should've set them as that initially - for all future minutes, as long as they are set to private they will be hidden and inaccessible unless logged in. |
| 471204 | Website Update | Closed | Caroline Cruz | 06-08-2022 |
P {margin-top:0;margin-bottom:0;} https://bigashescigars.com/ We have a potential client that would like their website updated. All the information and pictures will be the same, she just wants to make it look a little better. Her idea is to keep... |
06-08-2022 | Not a support request |
| 470357 | Fw: Google Analytics Update - Ticket: 464111 | Closed | Caroline Cruz | 06-06-2022 |
P {margin-top:0;margin-bottom:0;} Are we able to give Matt Admin access? He said he can't see some pages to add his code. Also, we added a chat box to the site but he couldn't find its location in wordpress. Can you let me know here he can find... |
06-09-2022 | Sorted. |
| 470332 | Indoff | Closed | Caroline Cruz | 06-06-2022 |
P {margin-top:0;margin-bottom:0;} Can we connect her analytics page to her site? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308... |
06-08-2022 |
Email Sent to Client - Ticket Closed
The tag has been added. They should be able to open the Google Analytics console and see a real-time user when on the website. |
| 470153 | Fw: Daniel Salas Site | Closed | Caroline Cruz | 06-06-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz has shared OneDrive for Business files with you. To view them, click the links below. DSC00013.jpg DSC00056.jpg DSC00093.jpg DSC01639 (1).jpg DSC01700.jpg DSC01754 (1).jpg DSC01781.jpg DSC01811 ... |
06-10-2022 |
Email Reply Received
P {margin-top:0;margin-bottom:0;} Alicia
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276
E: Cdiaz@grapevinemsp.com
W: www.grapevinemsp.com
2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the
reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify
the sender immediately by return email and delete the message and any attachments from your system. From: Caroline Diaz |
| 469216 | Fw: Hello and Website misspelling | Closed | Caroline Cruz | 06-03-2022 |
P {margin-top:0;margin-bottom:0;} Can you correct this spelling error. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This... |
06-06-2022 |
Email Sent to Client - Ticket Closed
This has been fixed. Fortunately, it had only been up for a day! |
| 468881 | Nov's Sul SPpot | Closed | Caroline Cruz | 06-02-2022 |
P {margin-top:0;margin-bottom:0;} https://www.novsoulspot.com/ Here is a website that we are needing to revamp. They don't really have any direction, they gave free range to update it and make it better. Would you be able to either update the... |
06-14-2022 |
Email Reply Received
P {margin-top:0;margin-bottom:0;} They said they don't have wordpress?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276
E: Cdiaz@grapevinemsp.com
W: www.grapevinemsp.com
2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the
reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify
the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support |
| 467795 | Fw: Marketing Project | Closed | Caroline Cruz | 05-31-2022 | P {margin-top:0;margin-bottom:0;} Can one of you guys help me with this? He needs to run an ad for Republicans in the 3rd district which he has the audience on the spreadsheet and I believed the spreadsheet needs to be pre-approved but I don't... | 06-02-2022 | Advised Caroline we aren't in the best place to help - we don't know about political campaigns. She emailed me privately asking for support - I shared some articles I found. |
| 465320 | URGENT - Time card system | Closed | Michael Lightfoot | 05-28-2022 |
This is J&J speciality services site. Need this asap as it is used for timecard info Michael Lightfoot | Account Executive O: 661.377.2992 | C: 661.301.5665 E: Mlightfoot@grapevinemsp.com W: www.grapevinemsp.com This message and any... |
05-30-2022 |
Email Sent to Client - Ticket Closed
Website was responding again - temporary blip? Updated Gravity forms and re-entered the product key for premium support (as this also seemed to have dropped out). Tested the forms, which work. Tested the Zapier integration between Gravity Forms and the Dropbox PDFs, which work. All confirmed as functional by Robert. |
| 465287 | WP Engine | Closed | Caroline Cruz | 05-27-2022 | P {margin-top:0;margin-bottom:0;} Question. If we host a site for someone and it comes time to renew the word press engine, is that something that you and the team take over and bill us for or do we leave that up to the customer to do? We have a... | 05-27-2022 |
Email Sent to Client - Ticket Closed
Wpengine would be their current host, so yes that would become irrelevant if you took over the hosting. Don't imagine their bill would contain anything else, but without seeing it we can't be sure. (They might be paying them for the domain renwal or other hosting/support services outside of what you are quoting). But I would estimate that they won't likely need to pay for anything else from them if you take on the hosting. |
| 464765 | JSS Almonds | Closed | Caroline Cruz | 05-26-2022 |
P {margin-top:0;margin-bottom:0;} Can we link all these certificates to their site like the one we did for the organic certificate? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
05-27-2022 |
Email Sent to Client
As requested, the remaining PDF certificates that you sent over have been linked to their appropriate logos on the 'Quality & Food Safety' page. I presume a few of these were newer so I've added the logos and links for those also. |
| 464547 | Indoff look book | Closed | Caroline Cruz | 05-26-2022 | add a look book | 05-26-2022 |
Email Sent to Client - Ticket Closed
I've added the look book to the website as per your email. |
| 464159 | JSS Almonds | Closed | Caroline Cruz | 05-25-2022 | P {margin-top:0;margin-bottom:0;} Can we add this article to the newsroom tab on the site?... | 05-26-2022 |
Email Sent to Client - Ticket Closed
The two articles provided have been added to the news section on the website. |
| 464111 | Google Analytics | Closed | Caroline Cruz | 05-25-2022 |
P {margin-top:0;margin-bottom:0;} Did your team ever set up analytics for Grapevine? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA... |
06-08-2022 |
Email Sent to Client
I've given Matt admin rights on the site. The code for the chat is within Settings > Insert headers and footers. |
| 464099 | Grapevine Site | Closed | Caroline Cruz | 05-25-2022 |
P {margin-top:0;margin-bottom:0;} We have a new google ads manager and he would like to have access to the ssite so he can install a type of code for analytics of the site. Can you get him a login? His name is Matt Moore matt@webitmd.com Caroline... |
05-25-2022 |
Email Sent to Client - Ticket Closed
No problem. Matt has been added Username: his email address Password: Nehx84XT7$nKb6cKNYCui&C3 |
| 464093 | Grapevine SIte | Closed | Caroline Cruz | 05-25-2022 |
P {margin-top:0;margin-bottom:0;} Are we able to add a live chat button to the website? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield... |
05-26-2022 |
Email Sent to Client
We have set up the landbot live chat and added it to the site. I have created 2 routes, existing clients and new prospects. I have setup the emails to go to you, can be changed if required - you will receive the notifications from Grapevine@wearewingman.co.uk. |
| 462959 | Titan Oilfield servies | Closed | Caroline Cruz | 05-24-2022 |
P {margin-top:0;margin-bottom:0;} Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are... |
05-25-2022 |
Email Sent to Client
We just took a look into the problem and unfortunately we don't have the login details for Elegant themes, as when this would've been set up by your previous web developer who used Divi. I'm not sure if you would know or could possibly find these details? However, I can only imagine that the subscription would've run out by now. |
| 462913 | Illume Ag | Closed | Caroline Cruz | 05-24-2022 |
P {margin-top:0;margin-bottom:0;} Can we add 2 credentials to edit for this site? toni@purveyorbranding.com and shannon@purveyorbranding.com Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E:... |
05-25-2022 | Email Sent to Client - Ticket Closed |
| 460729 | Kern Asphalt | Closed | Caroline Cruz | 05-20-2022 |
P {margin-top:0;margin-bottom:0;} Can you let me know if we're hosting the site for Kern Asphalt? Our guys say we don't have the domain but i believe we're being billed? https://www.kernasphalt.com/ Home | Kern Asphalt | Bakersfield, California |... |
05-20-2022 |
Email Sent to Client
We don't have visibility of the domains you do or don't have control over I'm afraid. We don't have access to your GoDaddy account (or any other domaj. Services you might use). We can only see the websites hosted within Cloudways. I can send you a copy of the list of sites - I'll email this separately. |
| 460708 | Loans By Patti | Closed | Caroline Cruz | 05-20-2022 |
P {margin-top:0;margin-bottom:0;} We are going to stop this project for Loans by Pattie, all we were waiting on was the draft site approval but we won't be moving forward. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C:... |
05-23-2022 |
Email Sent to Client - Ticket Closed
The ticket has been noted. |
| 458560 | Grapevine SIte | Closed | Caroline Cruz | 05-17-2022 |
P {margin-top:0;margin-bottom:0;} Are we able to get a copy of the site that we can add to a drop box link? " What I was looking for was the template you used for your site or a copy of your site that we could just re-populate with Maine... |
05-18-2022 | Downloaded and resent a copy of the site - await a response to make sure that's okay. |
| 457758 | Rock Harbor Church | Closed | Caroline Cruz | 05-16-2022 |
P {margin-top:0;margin-bottom:0;} It looks like a certificate expired for this site. Can you let me know what we need to do to get it back up? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W:... |
05-16-2022 | Email Sent to Client - Ticket Closed |
| 457723 | Fw: Certified Organic Plant | Closed | Caroline Cruz | 05-16-2022 |
P {margin-top:0;margin-bottom:0;} Can we get this added to the site. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This... |
05-19-2022 |
Email Sent to Client - Ticket Closed
CCOF logo has now been added to both the homepage and their certifications page, with appropriate links to their website and the PDF certificate. Thanks again, |
| 457707 | Gazelle Website Update CEO | Closed | Caroline Cruz | 05-16-2022 |
P {margin-top:0;margin-bottom:0;} Can you make this change please? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message... |
05-18-2022 |
Email Sent to Client
Changes have been made to the CEO position on the 'Leadership Team' page as requested. Thanks, |
| 455295 | FW: Website | Closed | Michael Lightfoot | 05-11-2022 |
Michael Lightfoot | Account Executive O: 661.377.2992 | C: 661.301.5665 E: Mlightfoot@grapevinemsp.com W: www.grapevinemsp.com This message and any attachments are intended only for the use of the addressee and may contain information that is... |
05-12-2022 |
Email Sent to Client
The requested changes have been made to the TSC contacts page. |
| 434017 | Panorama Vista Preserve website | Closed | Caroline Cruz | 05-09-2022 |
P {margin-top:0;margin-bottom:0;} Good morning, PVP is still having an issue adding a link for their newsletter, it shows up as regular text instead, can you look into it? Can you also: Under Board of Directors, please delete Andy Honig... |
10-20-2022 |
Email Reply Received
Okay they are both members at large and his name is Peter Wollesen.Grapevine MSP [cid:625154d0-7e98-43ca-a342-a4dd33ff3c79] [https://nam12.safelinks.protection.outlook.com/?url=https3A2F%2Fgrapevinemsp.com%2F&data=047C017Ccdiaz%40grapevinemsp.com7C0d5fdf1ab7b84cd0581608d9f65a5bc27C1e8fdf206cae4177994b518aecdff0a47C17C07C6378116902141715897CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D%7C3000&sdata=gDoM2B4BynR62FaWEvGe2FdANUBbw4ZW8K9ILdS8n9IAQE3D&reserved=0]
Caroline Diaz |Marketing Coordinator
O:661.377.2992 [tel:661.377.2992]|C:661.340.0276 [tel:661.573.8372]
E:Cdiaz@grapevinemsp.com [Stanley@grapevinemsp.com]
W:www.grapevinemsp.com [https://nam12.safelinks.protection.outlook.com/?url=https3A2F%2Fgrapevinemsp.com%2F&data=047C017Ccdiaz%40grapevinemsp.com7C0d5fdf1ab7b84cd0581608d9f65a5bc27C1e8fdf206cae4177994b518aecdff0a47C17C07C6378116902141715897CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D%7C3000&sdata=gDoM2B4BynR62FaWEvGe2FdANUBbw4ZW8K9ILdS8n9IAQE3D&reserved=0]
2236 Orpheus Ct.Bakersfield CA 93308
[cid:b95c84e0-7dbf-488c-a338-6662860ef367]
This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system.
From: Wingman Support |
| 432311 | Grapeman chart alterations | Closed | Caroline Cruz | 05-06-2022 | Alter the chart facts/figures (& styling?!) from what Michael has emailed. See the email chain. | 05-31-2022 |
Email Reply Received
P {margin-top:0;margin-bottom:0;} I'll let you know if they have any changes.
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276
E: Cdiaz@grapevinemsp.com
W: www.grapevinemsp.com
2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the
reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify
the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support |
| 431135 | Cal State Comms | Closed | Caroline Cruz | 05-05-2022 | Adding scripts into the backend. | 05-05-2022 | Added code scripts to CSC and BBSurplus. Sent an email back to Caroline |
| 396828 | Fwd: Sequoia Pest Solutions | Closed | Caroline Cruz | 04-06-2022 | 04-25-2022 | Emailed Caroline again - regarding that the only solution left is to configure Elastic Email - however, to do that, it needs to bind to a server... | |
| 393939 | FW: Grapevine MSP - ADA compliant | Closed | Caroline Cruz | 03-30-2022 | 04-20-2022 | Added to this after learning more from Borton - No more mention for Grapevine ADA compliance though? |