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Ticket ID Title Status Contact Created Ticket Details Updated Latest Comment
776884 Kern Warrior - kern-warrior.org - Change Request Wait for Response Lillie Rodriguez 10-31-2025 "Please run these for 12 weeks - it is a 10 week series but recently the studies have been so impactful they've been going a bit longer.  All good for our veterans with PTSD" 11-03-2025 Email Sent to Client

Unsure what we are doing with these screenshots, and what is meant by running them for 12 weeks. Are these events?

What days are they, and what times?

783939 Kern RX Return - kernrxreturn.org - Change Request Closed Lillie Rodriguez 11-25-2025 We would like to request an update on the pharmacy locations since some of the ones listed are no longer drop off points. I've attached an updated list of active pharmacies.


Active Pharmacies for Drop offs
1. Komoto Pharmacy Delano - 1017...
12-01-2025 Email Reply Received Thank you!! Get Outlook for iOS ________________________________ From: Wingman Support Sent: Thursday, November 27, 2025 7:44:12 AM To: Lillie Rodriguez Subject: Kern RX Return - kernrxreturn.org - Change Request Update - Ticket: 783939 Hello Lillie, The broken map widget has been replaced and all the locations updated. Ticket ID: 783939 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Dave Sutton Managing Director [https://wingman.radarcrm.io/test/upload/images/Picture2.png] [https://wingman.radarcrm.io/test/upload/images/Picture3.png]​​ T: +44 (0)1376 538 984 [https://wingman.radarcrm.io/test/upload/images/Picture4.png] Innovation Hub, Enterprise Drive, Braintree, Essex, CM7 2DP [https://wingman.radarcrm.io/test/upload/images/Picture5.png][https://wingman.radarcrm.io/test/upload/images/united-states.png] 291 5601 Executive Drive, Ste 531, Fl 5, Irving, TX 75038 [https://wingman.radarcrm.io/test/upload/images/Picture628129.png] [https://wingman.radarcrm.io/test/upload/images/Picture728129.png] Wingman, Wingman MSP Marketing, and RADAR CRM™ are trading styles of Wingman Marketing Ltd. This email and any attachments are confidential and may be legally privileged. If you are not the intended recipient, please delete it and notify the sender. Unauthorised use, disclosure, or distribution is prohibited. Views expressed are those of the author and not necessarily Wingman Marketing Ltd. Registered in England and Wales (No. 11183117). Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, CM7 2DP. VAT No. GB282 6650 83.
783576 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 11-24-2025 Hello, it appears that the front page links to "Become a Member" and "Make a Donation" go to a Wufoo link, it should go to their new JoinIt link.

Thank you,
11-27-2025 Email Sent to Client - Ticket Closed

Thanks for that - all resolved.

https://kerncountymuseum.org/donate/

782805 ASU Commerical - asucommercial.com - Change Request Closed Josh O'Brien 11-20-2025 Please add attached bio for Jared.

Thank you,
11-24-2025 Email Sent to Client - Ticket Closed

Jared now has his own Bio.

782802 ASU Commerical - asucommercial.com - Change Request Closed Josh O'Brien 11-20-2025 Bios attached for Jacob and Caleb

I will send Jared's when available.

Thank you
11-24-2025 Email Sent to Client - Ticket Closed

These Bios have been added.

782509 ASU Commerical - asucommercial.com - Change Request Closed Josh O'Brien 11-20-2025 Jared Lubatti’s pic on the teams page links to Jonathon Ortiz’s page, Caleb Fisk links to Barry Hibbard’s, and Jacob Shaw links to Parker Reynolds.  Can that be fixed so they link to their own?

Thank you,
11-24-2025 Email Sent to Client - Ticket Closed

Fixing these, with the new bios on the other ticket.

782504 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 11-19-2025 Sponsorship correction - Warrior Luis Gutierrez-Rosales

He is sponsored by
Reyes Coca-Cola
11-21-2025 Email Sent to Client - Ticket Closed

This has been changed.

781759 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 11-17-2025 Recurring Event - Combat Trauma PTSD Study Group


Please post this PTSD Class in our recurring events for 10 weeks. I'll let you know late December which study they will be doing next. This group studies Biblically based healing for veterans with...
11-18-2025 Email Sent to Client - Ticket Closed

Added the event - I left the previous artwork; most relevant, however, might need changing.

781756 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 11-17-2025 Brett Land sponsored by The Vaughn Family 11-18-2025 Email Sent to Client - Ticket Closed

This has been added.

781719 Pilates Barre - bakersfieldpilatesbarre.com - Change Request Closed Lillie Rodriguez 11-17-2025 "Just noticed that our plans and packages & gift cards. also need to be updated. Can you update these? Here are the widgets for those"

Plans & Packages
<div class="walla-widget-root"...
11-17-2025 Email Sent to Client - Ticket Closed

These have been added

781021 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 11-14-2025 Hi Wingman Team,

The previous tickets sent in for Pilates Barre are urgent they have to be implemented today or the class bookings will not work tomorrow. Please let me know if there is anything else you need from me.
Please add to event post
11-17-2025 Email Sent to Client

The Pilates Barre ticket was completed last week. We updated the widget code on the schedule page and the app links?

I'm unsure of what hasn't been done, the membership page widget is not working; however, we haven't received any code to replace that one.

The schedule booking page seems to work fine.

780494 Pilates Barre - bakersfieldpilatesbarre.com - Change Request Closed Lillie Rodriguez 11-13-2025 Part of request from earlier

"Below is the links to update our apps on our site.

Charlsie Sturm
Hi Irene, here is the link to the iOS app and Android apps showing as available in the app store:

iOS App Store
Android
I took a look and I see it...
11-14-2025 Email Sent to Client - Ticket Closed

Replaced

780490 Pilates Barre - bakersfieldpilatesbarre.com - Change Request Closed Lillie Rodriguez 11-13-2025 Please add these to the site

New Contact Form 
<div class="walla-widget-root" data-walla-id="6b296fae-9380-4ca4-9b5e-b263b74c50ff" data-walla-page="lead-form" data-walla-leadformid="31714"></div>...
11-14-2025 Email Sent to Client - Ticket Closed

Replaced

780357 Pest Solutions Email Closed Lillie Rodriguez 11-13-2025 Per email. 11-17-2025
779358 Weber Metals - webermetals.com - Fault Closed Lillie Rodriguez 11-10-2025 Hi team,

A request was made back in September for some changes to be made to Weber metals but they have reached back out stating this was not completed. Please see screenshot below and links attached-...
11-17-2025 Email Sent to Client

The certificate was added upon the closing of the ticket last week.

https://webermetals.com/wp-content/uploads/2025/11/Materials-Testing-Laboratories-Nadcap-Certification-2025.pdf

Linked from the certifications page, was there anything else that needed sorting?

779355 Sandoval Tax Services - sandovaltax.com - Change Request Closed Lillie Rodriguez 11-10-2025 Attached is the blog for November. Can you please post it to our website?
Thank you,
11-12-2025 Email Sent to Client - Ticket Closed

The article has been posted to the website.

779333 Kern Warrior - kern-warrior.org - Fault Closed Lillie Rodriguez 11-10-2025 SEA-V events correction

- meetings are 9:00am -10:00am 
11-11-2025 Email Sent to Client - Ticket Closed

The time has been tweaked; I hadn't noticed the PM!

778551 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 11-06-2025 from client:
Hi Josh,
The verbiage about Safe Halloween on the main page needs to go please.
The button that says Safe Halloween needs to now say Holiday Lamplighters Tickets ( and link to the Eventbrite page )
Below is how it looks now....
11-10-2025 Email Sent to Client - Ticket Closed

This has been changed.

778028 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 11-05-2025 Please change the following sponsors

POWG Sponsorship Brian "Cody" Prosser
Proudly Sponsored by Marjorie Nixon
to "Proudly Sponsored by Gregg and Terri Bender"

Ricardo Barraza Sponsorship change
Please change Proudly Sponsored by Philip & John...
11-10-2025 Email Sent to Client - Ticket Closed

These have been changed :)

777541 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 11-04-2025 Hello, please see the following request for client:

" On the main page
Please change the Safe Halloween button to Read : Holiday Lamplight Tickets (and link to our event eventbrite...
11-10-2025 Email Sent to Client - Ticket Closed

Completed.

776904 Pumpkin Patch - thepatch661.com - Change Request Closed Lillie Rodriguez 10-31-2025 "Please change our banner at the top of our website to say that

We are closed and we will see you October 2026!"

Thank you,
11-03-2025 Email Sent to Client - Ticket Closed

This has been added to the site.

776895 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 10-31-2025 "Please remove Dan Betts as one of the automatic notification Contacts, he is no longer on the board

Replace with Jeff Salters
jeff@saltysbbq.com

Jeff is the President of our Board of Directors "
11-03-2025 Email Sent to Client - Ticket Closed

Dan has been removed, Jeff has been added

776892 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 10-31-2025 ​"SEA-V South East Asia Veterans Group

Meetings every 2nd and 4th Monday
9:00am - 10:00am
Portrait of a Warrior Gallery - Kern County
Education Room
1925 Eye Street
Bakersfield, CA 93301"
11-06-2025 Email Sent to Client

Sorry I was looking at the wrong events plugin, they had 2 installed, this is all working fine :)

776889 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 10-31-2025 Please change the "Vietnam PTSD Support Group" to "Vietnam Rat Pack" 11-03-2025 Email Sent to Client - Ticket Closed

Ignore the recurring message in the previous ticket, didn't realise there are 2 events plugins - that will reccur now as well as this rat pack.

776875 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 10-31-2025 Please see the following request in screenshot below.

Thank you,
11-12-2025 Email Sent to Client - Ticket Closed

Figured this ticket out having sorted the other that was similar.

This is now done.

776854 Kern Warrior - kern-warrior.org - Change Request Closed Lillie Rodriguez 10-31-2025 Under the name Ramon Villatoro's bio Cavalry is spelt incorrectly. Please fix throughout the entire bio - change Calvary to Cavalry.


Thank you,
11-03-2025 Email Sent to Client

Changed the spellings

776526 Kern Warrior - kern-warrior.org - Fault Closed Lillie Rodriguez 10-31-2025 Site is down 10-31-2025 Email Sent to Client - Ticket Closed

Malware infected the site, scanned, identified, isolated and site returned to normal service.

775375 Code Precast - codeprecast.com - Fault Closed Josh O'Brien 10-28-2025 Message on front page:

"There has been a critical error on this website."
10-29-2025 Email Sent to Client - Ticket Closed

The Products carousel on the homepage has broken - this was developed using a legacy piece of tech, which is no longer functional in the latest versions of WordPress - this was conflicting and throwing the whole page out.

We have removed this, so the homepage is one again functional.

This site is a little dated and built within a custom environment from the previous developer using a non-standard Theme, so any updates/patches for that theme are tied to the developer - so we can't fix the root problem to replace that carousel. We'd recommend the client consider a modern, streamlined replacement website when they're able to do so. One that is not built on propreietary technology.

774591 Hall Ambulance - hallamb.com - Fault Closed Josh O'Brien 10-24-2025 email from client:

"I've been notified by our Business Office manager that they've had instances where people are filling out this form online, but it is not being received (they estimate 75% of the time)....
10-29-2025 Email Sent to Client - Ticket Closed

I am not sure what the issue is in that case then - if the emails are reaching the mailbox and the website is sending the emails - there is a non-issue?!

772431 Pilates Barre - bakersfieldpilatesbarre.com - Fault Closed Lillie Rodriguez 10-16-2025 Unable to access website it is completely down 10-17-2025 Email Sent to Client - Ticket Closed

The site is back up and running, updates blipped the site.

772058 TopBrass - topbrassmarketing.com - Change Request Closed Lillie Rodriguez 10-15-2025 "Here is a screenshot with a couple of notes on the pdf.
I included the picture that should replace the video. I can replace if you can make the spiral stop.
Thanks

Phil"
10-16-2025 Email Sent to Client - Ticket Closed

I've added the image to the homepage and fixed the Elementor death circle.

771590 TopBrass - topbrassmarketing.com - Fault Closed Josh O'Brien 10-14-2025 Lillie received the attached message. We are not sure who Phil is or what he did, but can you take a look at the site and see what is wrong? Let us know if you have any questions. We will try to get more info.

thank you
10-15-2025 Email Sent to Client - Ticket Closed

For some reason, Phil keeps trying to edit the homepage in WordPress, and not Elementor.

Which is why it breaks it, it needs to be 'Edit in Elementor'.

771561 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 10-14-2025 Hi There,
Could you please replace the closed to the public note on the main page with
"Closed To The Public- October 18th for the Alzheimer's Walk"

Thank you
10-14-2025 Email Sent to Client - Ticket Closed

This has been changed

770153 Swanson ODell - swansonodell.com - Change Request Closed Lillie Rodriguez 10-09-2025 Please take down job posting tomorrow 10/10 at 5pm pacific standard time.


Thanks for your help!
10-13-2025 Email Sent to Client - Ticket Closed

This was taken off the menu :)

770136 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 10-09-2025 Please add the following text to the top of the main page:

"We are closed Saturday, Oct. 11 to prepare for Village Flea on Sunday"

This is time sensitive, can we have this done asap?

Thank you
10-10-2025 Email Sent to Client - Ticket Closed

This has been added

769852 Kern RX Return - kernrxreturn.org - Fault Closed Lillie Rodriguez 10-09-2025 Google Maps embed isn't working - it's the old style, need to replace with new functional map. I've asked the client to confirm the locations, but if we can copy this over for now onto a workable version. Ta 10-09-2025 Email Sent to Client

Hadn't realised Dave already replied via emails on this matter, will close this ticket.

769786 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 10-08-2025 Please update "Village Flea" flyer, attachment shows correct time. (8-3)

Thank you
10-09-2025 Email Sent to Client - Ticket Closed

This has been changed on both pages.

769762 Hall Ambulance Careers - hallambcareers.com - Fault Closed Lillie Rodriguez 10-08-2025 "Good morning, Lillie,

Can you have your folks add this tracking pixel to hallamb.com/emtacademy?

Thanks, "
10-09-2025 Email Sent to Client - Ticket Closed

The tracking pixel has been added to the page

769509 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 10-07-2025 Please update time of Village Flea event to 8-3, rather than 9-3

Thank you
10-08-2025 Email Reply Received Thank you, Alex. I just submitted a ticket with the updated flyer. [cid:c4f16cc2-585f-48c3-a4b4-93bc497a8470] Josh O’Brien | Sales Coordinator O: 661.377.2992 | C: 661.564.2905 E: jobrien@grapevinemsp.com W: www.grapevinemsp.com www.grapevinemsp.com [cid:3a4e785a-7016-49c0-8eda-fdc2da3af89d] CONFIDENTIALITY NOTICE: This e-mail message including attachments, if any, is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any unauthorized review, use, disclosure or distribution is prohibited. Inadvertent transmission and disclosure of otherwise confidential and privileged communications shall not compromise or waive the attorney-client privilege and/or the attorney work-product privilege as to this communication or otherwise. If you have received this communication in error, please contact the sender by return email or by telephone at (661) 377-2992. If you are the intended recipient but do not wish to receive communication via e-mail, please advise the sender. Thank you. ________________________________ From: Wingman Support Sent: Wednesday, October 8, 2025 3:24 AM To: Joshua O'Brien Subject: Kern County Museum - kerncountymuseum.org - Change Request Update - Ticket: 769509 Hello Josh, I changed the time, so we'll need an updated graphic to replace the one with 9-3 on it. Ticket ID: 769509 Status: In Progress Many thanks, Alex Harris Creative Manager [https://wingman.radarcrm.io/test/upload/images/Picture2.png] [https://wingman.radarcrm.io/test/upload/images/Picture3.png]​​ T: +44 (0)1376 538 984 [https://wingman.radarcrm.io/test/upload/images/Picture4.png] Innovation Hub, Enterprise Drive, Braintree, Essex, CM7 2DP [https://wingman.radarcrm.io/test/upload/images/Picture5.png][https://wingman.radarcrm.io/test/upload/images/united-states.png] 5601 Executive Drive, Ste 531, Fl 5, Irving, TX 75038 [https://wingman.radarcrm.io/test/upload/images/Picture628129.png] [https://wingman.radarcrm.io/test/upload/images/Picture728129.png] Wingman, Wingman MSP Marketing, and RADAR CRM™ are trading styles of Wingman Marketing Ltd. This email and any attachments are confidential and may be legally privileged. If you are not the intended recipient, please delete it and notify the sender. Unauthorised use, disclosure, or distribution is prohibited. Views expressed are those of the author and not necessarily Wingman Marketing Ltd. Registered in England and Wales (No. 11183117). Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, CM7 2DP. VAT No. GB282 6650 83.
769505 Pumpkin Patch - thepatch661.com - Change Request Closed Josh O'Brien 10-07-2025 Please add the attached jpeg to the front page. 10-08-2025 Email Sent to Client - Ticket Closed

Added to the home page

767390 Pumpkin Patch - thepatch661.com - Change Request Closed Lillie Rodriguez 09-29-2025 "Hi there!
I’d like to add a little pumpkin box or cute pricing list off to the side of my front page please. I don’t know if we could pop a Pumpkin off to the side where there’s some open space and put the pricing inside? Please let me know....
10-01-2025 Email Sent to Client - Ticket Closed

We've added a pricing list onto the front page

766234 Borton Petrini - bortonpetrini.com - Change Request Closed Josh O'Brien 09-24-2025 The folks at Borton Petrini are concerned with the AccessiBe score, particularly the first element on the report,  The accessibility score has been declining and is currently at 31.  Is there anything we can do to raise this?  I've attached the... 09-26-2025 Email Sent to Client

We've been looking into this; it's been something going on for a while now with Borton.

We can only do so much in the theme. When the original site wasn't built with any of this in mind, it makes it very difficult to fix and improve it quickly.

We'll continue to look through and see what can be done. I've updated a few bits, but it'll likely take the report's time to notice - most of the issues raised are very code-focused and aren't entirely fixable; however, we'll keep on looking and improving.

766227 Sandoval Tax Services - sandovaltax.com - Change Request Closed Josh O'Brien 09-24-2025 Please add the August and September blog to the Sandoval site.

Thank you
09-26-2025 Email Sent to Client

These have been added.

766224 Kern Warrior - kern-warrior.org - Fault Closed Lillie Rodriguez 09-24-2025 Please look at the agllery webesite and pull down the Vietnam Memorial Day event - somehow this is showing a reocurring event every Saturday. 09-25-2025 Email Sent to Client - Ticket Closed

The event has been removed

765866 Swanson ODell - swansonodell.com - Change Request Closed Lillie Rodriguez 09-24-2025 Please see request in screenshot and Job posting 10-06-2025 Email Sent to Client

We've slotted it under About us in the menu

763739 ASU Commerical - asucommercial.com - Change Request Closed Josh O'Brien 09-16-2025 Multiple changes...updating Agent Photos, Reports, etc. Will reference ticket number in followup email containing new files/details. 09-19-2025 Email Sent to Client - Ticket Closed

We've made changes to photos, names, PDFs and removed pictures from website where stated on the homepage.

763439 Pumpkin Patch - thepatch661.com - Change Request Closed Lillie Rodriguez 09-15-2025 Hi Team,

Images have been sent seperately -

"Please add these photos to our gallery. I would also like the one of the super slide on the front page with a header that says “Super Slide Is Back”

I didn’t wanna make just a couple other changes...
09-18-2025 Email Sent to Client

We've added the new photos to the gallery, add a section in for the super slide, swapped the date in the header, and removed the 'about us' section from the homepage, adding it's own tab in the menu navigation.

763404 Borton Petrini - bortonpetrini.com - Fault Closed Lillie Rodriguez 09-15-2025 Hi Team,

Made a request last week to hide the the Bankruptcy and Creditos rights. There is still one on the main page that was missed.

Please remove.

Thank you,
09-16-2025 Email Sent to Client - Ticket Closed

I've hidden Bankruptcy and Creditors' Rights Tab from the practice areas page.

763401 TopBrass - topbrassmarketing.com - Fault Closed Lillie Rodriguez 09-15-2025 Client says the hompage is broken is there any way we can revert back to the original desgin?

Thank you, Please remove the
09-25-2025 Email Reply Received Thank you!! I will follow up with the client to make sure everything is good on their end. Thank you, [cid:3209e368-a8c3-4094-98cf-14c454955604] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E: Lrodriguez@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:833b6c75-5975-4c6c-9fc2-007078046023] ________________________________ From: Wingman Support Sent: Thursday, September 25, 2025 9:00 AM To: Lillie Rodriguez Subject: TopBrass - topbrassmarketing.com - Fault Update - Ticket: 763401 Hello Lillie, I've fixed the issue; someone had edited the homepage outside of the theme builder, making it go skew-whiff! This should all be back to normal now. Ticket ID: 763401 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Tom White Senior Creative Executive [https://wingman.radarcrm.io/test/upload/images/Picture2.png] [https://wingman.radarcrm.io/test/upload/images/Picture3.png]​​ T: +44 (0)1376 538 984 [https://wingman.radarcrm.io/test/upload/images/Picture4.png] Innovation Hub, Enterprise Drive, Braintree, Essex, CM7 2DP [https://wingman.radarcrm.io/test/upload/images/Picture5.png][https://wingman.radarcrm.io/test/upload/images/united-states.png] 5601 Executive Drive, Ste 531, Fl 5, Irving, TX 75038 [https://wingman.radarcrm.io/test/upload/images/Picture628129.png] [https://wingman.radarcrm.io/test/upload/images/Picture728129.png] Wingman, Wingman MSP Marketing, and RADAR CRM™ are trading styles of Wingman Marketing Ltd. This email and any attachments are confidential and may be legally privileged. If you are not the intended recipient, please delete it and notify the sender. Unauthorised use, disclosure, or distribution is prohibited. Views expressed are those of the author and not necessarily Wingman Marketing Ltd. Registered in England and Wales (No. 11183117). Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, CM7 2DP. VAT No. GB282 6650 83.
762482 Borton Petrini - bortonpetrini.com - Change Request Closed Lillie Rodriguez 09-11-2025 Hi Team,

Can we please make the read profile boxes identical to each other under the practice area pages?

Thank you
09-23-2025 Email Sent to Client

We've had a look into this; however, given screen sizes and resolutions, this will always differentiate, and this is and has always been present since the site was made, given the names will all differ in size, making the boxes throw out proportions.

762470 Borton Petrini - bortonpetrini.com - Change Request Closed Lillie Rodriguez 09-11-2025 Please hide the Bankruptcy and Creditors Rights and Bankruptcy and Creditors Rights - Modesto from the practice area page. 09-12-2025 Email Sent to Client - Ticket Closed

Has been removed.

758649 Hall Ambulance - hallamb.com - Fault Closed Lillie Rodriguez 08-28-2025 "I've been informed that our Community Event Request Form on the Contact Us page is not functioning correctly. I'm unsure if this is a website issue or if it's being caught in our email security.

Can you tag team this and take a look?

The forms...
08-29-2025 Email Sent to Client

We've managed to sort the issue out temporarily. The server had partially disconnected from the SMTP, but we've hooked it up to one of ours, and the forms should be going through. However, they may get stuck in spam.

I think this has been the case for a while, as I'd tested beforehand and the forms came through, but it was again stuck in the filter.

We're looking into getting this sorted and taking a further look!

758114 Simmons Construction - simmonsbak.com - Fault Closed Lillie Rodriguez 08-26-2025 Website is down please handle ASAP 08-26-2025 Email Reply Received [like] Lillie Rodriguez reacted to your message: ________________________________ From: Wingman Support Sent: Tuesday, August 26, 2025 6:02:17 PM To: Lillie Rodriguez Subject: Simmons Construction - simmonsbak.com - Fault Update - Ticket: 758114 Hello Lillie, The site is back-up - there was an issue with the form engine that had corrupted and the website gone offline due to the error. We'll now investigate the form issue in more depth. Ticket ID: 758114 Status: In Progress Many thanks, Dave Sutton Managing Director [https://wingman.radarcrm.io/test/upload/images/Picture2.png] [https://wingman.radarcrm.io/test/upload/images/Picture3.png]​​ T: +44 (0)1376 538 984 [https://wingman.radarcrm.io/test/upload/images/Picture4.png] Innovation Hub, Enterprise Drive, Braintree, Essex, CM7 2DP [https://wingman.radarcrm.io/test/upload/images/Picture5.png][https://wingman.radarcrm.io/test/upload/images/united-states.png] 291 5601 Executive Drive, Ste 531, Fl 5, Irving, TX 75038 [https://wingman.radarcrm.io/test/upload/images/Picture628129.png] [https://wingman.radarcrm.io/test/upload/images/Picture728129.png] Wingman, Wingman MSP Marketing, and RADAR CRM™ are trading styles of Wingman Marketing Ltd. This email and any attachments are confidential and may be legally privileged. If you are not the intended recipient, please delete it and notify the sender. Unauthorised use, disclosure, or distribution is prohibited. Views expressed are those of the author and not necessarily Wingman Marketing Ltd. Registered in England and Wales (No. 11183117). Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, CM7 2DP. VAT No. GB282 6650 83.
758063 Surface Pump Inc. - surfacepumps.com - Fault Closed Lillie Rodriguez 08-26-2025 Website is down please look into this ASAP 08-26-2025 Email Sent to Client - Ticket Closed

Resolved!

Unfortunately this site has gremlins that stop the sub-pages from loading unless we manually force the permalinks to refresh every few weeks.

755600 Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request Closed Caroline Cruz 08-15-2025 please upload this blog 08-18-2025 Email Sent to Client

As per the previous time this ticket type came through, Sandoval Tax isn't actually on the list of supported websites for Vine Marketing.

The Firmflow project that never left the staging area was on the list for only that aspect and reason - not for ongoing updates or maintenance to Sandoval Tax.

754732 Borton Petrini - bortonpetrini.com - Change Request Closed Caroline Cruz 08-13-2025 can you please resize these and add them to the signature again ? She said they're blurry.
for KATHERINE KOLLER and Sienna Lin
08-15-2025 Email Sent to Client - Ticket Closed

https://bortonpetrini.com/wp-content/uploads/2025/08/Katherine-Email-Signature.png
https://bortonpetrini.com/wp-content/uploads/2025/08/Sienna-Lin-Email-Signature.png

These are the best we can do, with the images provided - baring in mind we make the images 111px x 111px, so naturally until they are used in a small scenario, they are going to look blurry.

754717 J and J Special Services - jandjspecialservices.com - Change Request Closed Caroline Cruz 08-13-2025 I found a (date drop down) add on in Gravity Forms (Gravity Wiz).  I would will pay for it. I wanted to get that old calendar back. Also I have attached a new payroll schedule if you can update that too. 

Can you please get gravity witz added so we...
08-15-2025 Email Sent to Client

I've updated the payroll schedule - if you want to buy that add-on, send it across we can activate it and try to get it implemented onto the site.

753793 Loop Electrical - loopelectric.com - Change Request Closed Caroline Cruz 08-11-2025 can you add this pic to the site 08-12-2025 Email Sent to Client - Ticket Closed

Added the image to the projects section on the HP.

753383 Borton Petrini - bortonpetrini.com - Change Request Closed Caroline Cruz 08-08-2025 Please publish new bio attached. Enter name as shown Sienna (Si Hui) Lin.

Location: Los Angeles

Practice area: civil litigation
08-15-2025 Email Sent to Client - Ticket Closed

https://bortonpetrini.com/wp-content/uploads/2025/08/KATIE-KOLLER-Email-Signature.png

753033 Pumpkin Patch - thepatch661.com - Change Request Closed Caroline Cruz 08-07-2025 Can you please remove the fall festival flyer from last year and all info related below it?
Please replace with these two logos attached and a note beneath that says:
We are proud to partner with Bakersfield Firefighters Historical Society to...
08-08-2025 Email Sent to Client - Ticket Closed

Complete.

752786 Kern County Museum - kerncountymuseum.org - Change Request Closed Caroline Cruz 08-06-2025 Can you please put these dates under closed for special event on our home page header:
August 7th
September 6th & 7th
& September 28th
08-08-2025 Email Sent to Client - Ticket Closed

Complete.

752059 Kern County Museum - kerncountymuseum.org - Change Request Closed Caroline Cruz 08-04-2025 Can you please update the website with the new Book Club & Lecture Information?
The Peggy Darling Book Club - Kern County Museum
Lecture Series - Kern County Museum
08-08-2025 Email Sent to Client

Complete.

752056 Pumpkin Patch - thepatch661.com - Change Request Closed Caroline Cruz 08-04-2025 Hi there! I would like to make a few changes to the website as we approach the season.
Can we have the top and bold writing say coming October 20 25 and right underneath it open daily. As we get closer and know my opening date I’ll give you an exact...
08-05-2025 Email Sent to Client

Changes have been made

750129 Borton Petrini - bortonpetrini.com - Change Request Closed Caroline Cruz 07-29-2025 Attached is new bio, please add to the website.
Katehrine Koller- San Diego office
Practice areas: civil litigation
Email: kkoller@bortonpetrini.com
Use contact info from San Diego office available on website to add on bio.
08-07-2025 Email Sent to Client

Sorted the order, says San Diego for me! Where does it say LA?

749146 Borton Petrini - bortonpetrini.com - Change Request Closed Caroline Cruz 07-25-2025 Can you provide the link to add Sienna’s photo on her signature block 07-29-2025 Email Sent to Client - Ticket Closed

https://bortonpetrini.com/wp-content/uploads/2025/07/Sienna-Email-Signature.png

747671 Grapeman - grapeman.com - Change Request Closed Caroline Cruz 07-21-2025 Please remove the map as well. 07-22-2025 Email Sent to Client - Ticket Closed

The map has been removed.

747666 Borton Petrini - bortonpetrini.com - Change Request Closed Caroline Cruz 07-21-2025 Armina would like these 2 signature links to be more clear, she said they're blurry Katherine Koller and Samantha Schales 07-24-2025 Email Sent to Client

https://bortonpetrini.com/wp-content/uploads/2025/07/KATIE-KOLLER-Signature-2025.png

https://bortonpetrini.com/wp-content/uploads/2025/07/Samantha-Signature-2025.png

746551 Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request Closed Caroline Cruz 07-16-2025 Can you add this blog to the sandoval tax website? 07-17-2025 Email Sent to Client

This has been published :)

746547 Grapeman - grapeman.com - Change Request Closed Caroline Cruz 07-16-2025 can you remove the support@grapeman.com email from the site, they do not need another email in its place 07-21-2025 Email Sent to Client - Ticket Closed

These changes have been made

746079 Kern County Museum - kerncountymuseum.org - Change Request Closed Caroline Cruz 07-15-2025 Can you please replace the station form on our website with the attached.
And replace the Sponsorship Doc with the attached.
Safe Halloween - Kern County Museum
07-17-2025 Email Sent to Client - Ticket Closed

These have been updated:)

746073 Kern County Museum - kerncountymuseum.org - Change Request Closed Caroline Cruz 07-15-2025 Could you please add the vendor form to the Village Flea page so when you click the vendor form button it links to the Village Flea application attachment.

Same page- Could you please add the food truck app as well?
Thank you so...
07-24-2025 Email Sent to Client - Ticket Closed

Sorry this was done, thank you!

744628 Mission at Kern County - themissionkc.org - Change Request Closed Caroline Cruz 07-09-2025 Will you please change the phone number on the volunteer page to (661) 325-0863 ext 219? 07-10-2025 Email Sent to Client - Ticket Closed

This has been changed :)

744136 Weber Metals - webermetals.com - Change Request Closed Caroline Cruz 07-08-2025 Would you please have the web development team replace the PDF file referenced below.



URL: https://webermetals.com/certifications/
07-14-2025 Email Sent to Client - Ticket Closed

I've swapped out the old certificate for the new.

742256 Titan Oilfield Services - titan-ofs.com - Change Request Closed Caroline Cruz 07-01-2025 Could you please remove the available positions for Titan, Bakersfield?

Please leave the positions open for C&H in Williston.
07-02-2025 Email Sent to Client - Ticket Closed

The positions for Titan have been hidden.

741913 Kern Gun Club - kerncountygunclub.com - Change Request Closed Caroline Cruz 06-30-2025 please update the email on the site to admin@kerncountygunclub.com
make sure you update it on the header, footer, waiver form, and contact page. thank you :)
07-01-2025 Email Sent to Client - Ticket Closed

I've changed all of the emails to admin@kerncountygunclub.com and included the contact form and waiver form.

741465 BWI - bwimp.com - Fault Closed Caroline Cruz 06-27-2025 Vine Marketing does our web site, and the home page comes up but nothing else after that 06-30-2025 Email Sent to Client - Ticket Closed

This has been fixed :)

741454 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 06-27-2025 From KCM:

"Trying to redirect forms to our new Membership email;link is for the wufoo form which needs to be on our website under membership button

I have updated the form under settings, but stuff is still going to Drew’s email and not...
06-30-2025 Email Sent to Client

This is an external form; we are unable to change who and where the email goes, unfortunately, from this side - it needs to be done through Wufoo.

741208 Kern RX Return - kernrxreturn.org - Change Request Closed Caroline Cruz 06-26-2025 It is with unfortunate news that we will no longer have the Kern Rx program and therefore will no longer need the website (Kern Rx Return | Drug Free Kern)
to be active. We will also need our Drug Free Kern website to remove the Kern Rx tab. If...
06-27-2025 Email Sent to Client

I've deactivated Kern RX Return - I'd probably suggest throwing a redirect on the DNS to go over to Drug Free Kern?

I've removed the Return tab on Drug Free Kern and replaced it with Community Partners.

741205 Emerald Medical Transport - emeraldmedicaltransportation.com - Change Request Closed Josh O'Brien 06-26-2025 Emerald noticed that most of the information on the "https://emeraldmedicaltransportation.com/ems-services/" page is incorrect. They would like to have this page removed/deactivated.

Thank you,
06-27-2025 Email Sent to Client - Ticket Closed

PAge has been drafted and redirected for now - the page was live but inaccessible.

740638 Emerald Medical Transport - emeraldmedicaltransportation.com - Change Request Closed Caroline Cruz 06-24-2025 Need his name and number removed 06-25-2025 Email Reply Received Oh, yeah just dio that then, srry [cid:7fd931a2-70e1-49f7-a5db-efd31015c1ff] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:85b0d300-6b53-460a-a819-bdc2ace15d12] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Wednesday, June 25, 2025 5:47 AM To: Caroline Cruz Subject: Emerald Medical Transport - emeraldmedicaltransportation.com - Change Request Update - Ticket: 740638 Hello Caroline, We had a ticket previously to change those details to Gina Murray, I assume that was still the case, and not to remove them entirely? Ticket ID: 740638 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Creative Manager [https://wingman.radarcrm.io/test/upload/images/Picture2.png] [https://wingman.radarcrm.io/test/upload/images/Picture3.png]​​ T: +44 (0)1376 538 984 [https://wingman.radarcrm.io/test/upload/images/Picture4.png] Innovation Hub, Enterprise Drive, Braintree, Essex, CM7 2DP [https://wingman.radarcrm.io/test/upload/images/Picture5.png][https://wingman.radarcrm.io/test/upload/images/united-states.png] 5601 Executive Drive, Ste 531, Fl 5, Irving, TX 75038 [https://wingman.radarcrm.io/test/upload/images/Picture628129.png] [https://wingman.radarcrm.io/test/upload/images/Picture728129.png] Wingman, Wingman MSP Marketing, and RADAR CRM™ are trading styles of Wingman Marketing Ltd. This email and any attachments are confidential and may be legally privileged. If you are not the intended recipient, please delete it and notify the sender. Unauthorised use, disclosure, or distribution is prohibited. Views expressed are those of the author and not necessarily Wingman Marketing Ltd. Registered in England and Wales (No. 11183117). Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, CM7 2DP. VAT No. GB282 6650 83.
740585 Emerald Medical Transport - emeraldmedicaltransportation.com - Change Request Closed Josh O'Brien 06-24-2025 1. Please disable/remove all "Learn More" links on the page. They all lead to a filler page that Emerald is not ready to update.
2. On the bottom of the "emeraldmedicaltransportation.com/ems-services" page, please replace "Mike Slayton" with "Gina...
06-25-2025 Email Sent to Client - Ticket Closed

We've made the changes to the homepage and the EMS Services page.

740313 Grapevine MSP - grapevinemsp.com - Fault Closed Josh O'Brien 06-24-2025 Grapevinemsp.com website is not loading. 06-24-2025 Email Sent to Client

Appears the site is back online - the server was having a few blips yesterday, there was a recent plugin update that slowed everything down that was dealt with.

Will keep an eye on the sites, the uptime monitor didn't flag Grapvine as going down - so I assume it was still having some speed issues later on in our day.

739784 Borton Petrini - bortonpetrini.com - Change Request Closed Lillie Rodriguez 06-20-2025 Hello,

Please update the photo for Brad Post's bio and on the downloadable pdf too.

Can you also generate the link to use for the email signature block photo as well?

Thank you,
06-26-2025 Email Sent to Client - Ticket Closed

Sorry, here you go! - https://bortonpetrini.com/wp-content/uploads/2025/06/Bradley-Post-Signature-Photo.png

739367 Influencers - influencersbakersfield.org - Change Request Closed Lillie Rodriguez 06-19-2025 Kyle Gregory would like to know if the site has full or partial access - he is trying to add a drop down but it is not allowing him to. 06-20-2025 Email Sent to Client

I've changed his permissions to Administrator - he should be able to edit everything now :)

738616 Mission at Kern County - themissionkc.org - Change Request Closed Lillie Rodriguez 06-17-2025 "Caroline,
I want to make some changes to our website. I need to know what the dimensions are for the page banners"
06-19-2025 Email Sent to Client

That can be done no problem, do you or they have the image at the top of the two ladies?

We can then get that changed and sorted for you!

738040 Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request Closed Josh O'Brien 06-16-2025 Can you please add the attached June blog to the website?

Thank you
06-17-2025 Email Sent to Client

https://sandovaltax.com/tax-saving-tips-june-2025/

735888 Code Precast - codeprecast.com - Change Request Closed Josh O'Brien 06-09-2025 Code Precast is concerned with the amount of junk/spam they are receiving from their Contact Form. Is there anything that can be put in place to reduce this? 06-12-2025 Email Sent to Client

I've added an extra layer of honeypot protection to the contact form, while also enabling a few more security measures among the other security plugins that are activated.

Unfortunately, there will always be an issue with contact forms, regardless of how many reCAPTCHAs and defence mechanisms are in place.

735834 Weber Metals - webermetals.com - Change Request Closed Josh O'Brien 06-09-2025 The folks at Weber Metals need to update a couple certifications on their site. Picture and documents are attached.

Thank you.
06-12-2025 Email Sent to Client - Ticket Closed

The certifications have been added to the site.

734197 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 06-04-2025 -Lamplighter Tour-
Please make the links inactive and change out the flyer for the attached.
Also please eliminate past events on the Calendar of Events tab ( Sip and stroll, Boxcar )
And replace Lamplighters with the attachment
06-05-2025 Email Sent to Client - Ticket Closed

Changed and removed past events.

734194 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 06-04-2025 -Safe Halloween 2025-

Please change the sponsorship form and the station form to the attached & please update  the calendar page with the new flyer.
06-05-2025 Email Sent to Client - Ticket Closed

Changed per request and added forms.

734191 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 06-04-2025 -Village Flea 2025-
Please update the page with the flyer and change the date to October 12th
Please change on the calendar of events page as well.
06-05-2025 Email Sent to Client - Ticket Closed

Changed on both accounts

733658 Weber Metals - webermetals.com - Change Request Closed Josh O'Brien 06-03-2025 We need to update two certificates on the Weber Metals site (Attached), and change some wording. From Weber Metals:

"We have 2 changes that need to be updated to our website:

1st Item:

We just recently received our updated Nadcap Heat Treat...
06-05-2025 Email Sent to Client - Ticket Closed

These have been added and changed per the request.

733636 Borton Petrini - bortonpetrini.com - Fault Closed Josh O'Brien 06-03-2025 It seems there is an "AccessWidget" that is not working correctly on the Borton Petrini site, causing the site to be non-compliant with ADA standards. 06-03-2025 Email Sent to Client - Ticket Closed

I've just ran an accessibility test on the website using accessiBe https://accessibe.com/?website=https://bortonpetrini.com/, and am getting "Accessible". See https://paste.pics/88717b68a22c979d29153f45e0503d34

It looks like accessWidget is a plugin offered by that site, and the image in the screenshot you shared is checking to see if it's there - as it isn't because that's not what we've used, it's throwing a fail. Possibly a marketing tactic to get you to buy their product!

 

732225 Swanson ODell - swansonodell.com - Fault Closed Josh O'Brien 05-28-2025 Urgent !Website has been down since Sunday. Please let us know what happened and when it is up and running.

Thank you,
05-29-2025 Email Sent to Client

The site is back up and running - it appears the Gravity Forms PDF Plugin was causing the site to crash.

731739 Code Precast - codeprecast.com - Change Request Closed Josh O'Brien 05-27-2025 Please remove the line "Wear athletic footwear for Zumba" from the exercise page.

Thank you.
06-02-2025 Email Sent to Client - Ticket Closed

Realsied it was for the Museum, has been removed :)

731407 Grapeman - grapeman.com - Change Request Closed Lillie Rodriguez 05-23-2025 Please scrub the Support@ email - this is no longer needed on the site or an email that is in use. 05-27-2025 Email Sent to Client - Ticket Closed

The email has been removed.

729000 Guidance Care - guidancecare.net - Change Request Closed Josh O'Brien 05-16-2025 Client asked that for privacy policy page to be added to guidancecare.net 05-20-2025 Email Sent to Client - Ticket Closed

I've created a Privacy Policy page and added a link on the footer of the website.

727667 Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request Closed Josh O'Brien 05-13-2025 Please add the attached blog for May. Thank you 05-14-2025 Email Sent to Client - Ticket Closed

The blog has been published - https://sandovaltax.com/tax-saving-tips-may-2025/

718269 TopBrass - topbrassmarketing.com - Fault Closed Josh O'Brien 04-23-2025 Hello, we received the following email from the folks at Top Brass:

"I wanted to bring the Top Brass site to your attention; it seems many design elements on the backend have broken. Do you still have a backup of the original wordpress site in case...
04-23-2025 Email Sent to Client

It looks like someone has edited the homepage and saved it outside of Elementor, which is what the site is built within. 

I have resolved the page to being back within the Elementor editor, fixing the issue.

If the client makes edits to the site pages, they must click "EDIT WITH ELEMENTOR" and not the default WordPress "Edit" button.

717554 Sandoval (Firm Flow) - wordpress-894903-4669617.cloudwaysapps.com - Change Request Closed Josh O'Brien 04-21-2025 Please add the April Blog to Sandovaltax.com blog page. Thank you. 04-23-2025 Email Sent to Client - Ticket Closed

The blog has been posted onto the site.

https://sandovaltax.com/tax-saving-tips-april-2025/

715678 ACDMD - acdmd.com - Fault Closed Josh O'Brien 04-12-2025 The website appears to have reverted to a previous version with placeholder pictures and text. Photos are missing, tabs are in the wrong place. Client is upset and worried that the payment portal isn't working and that payments are being made to a... 04-14-2025 Email Reply Received Thank you, Adam, I appreciate the prompt response. Do you know when the plugin update happened that caused this? Did it automatically update? I'm going to have to answer a lot of questions about this and I don't know what to say. Thanks [cid:01d61874-20d9-4fac-be8a-b752cd479696] Josh O’Brien | Sales Coordinator O: 661.377.2992 | C: 661.564.2905 E: jobrien@grapevinemsp.com W: www.grapevinemsp.com www.grapevinemsp.com [cid:06541cea-3e90-49cd-8775-bee8ec7d3feb] CONFIDENTIALITY NOTICE: This e-mail message including attachments, if any, is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any unauthorized review, use, disclosure or distribution is prohibited. Inadvertent transmission and disclosure of otherwise confidential and privileged communications shall not compromise or waive the attorney-client privilege and/or the attorney work-product privilege as to this communication or otherwise. If you have received this communication in error, please contact the sender by return email or by telephone at (661) 377-2992. If you are the intended recipient but do not wish to receive communication via e-mail, please advise the sender. Thank you. ________________________________ From: Wingman Support Sent: Monday, April 14, 2025 9:48 AM To: Joshua O'Brien Subject: ACDMD - acdmd.com - Fault Update - Ticket: 715678 Hello Josh, The websites cache required purging after a plugin update, I have sorted this now and, as far as I can see, it's back as it should be. Ticket ID: 715678 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Adam Tulip Operations Director | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: Innovation Hub, Enterprise Drive, Braintree, CM7 2DP, UK [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing, and RADAR CRM™ are trading styles of Wingman Marketing Ltd. This email and any attachments are confidential and may be legally privileged. If you are not the intended recipient, please delete it and notify the sender. Unauthorised use, disclosure, or distribution is prohibited. Views expressed are those of the author and not necessarily Wingman Marketing Ltd. Registered in England and Wales (No. 11183117). Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, CM7 2DP. VAT No. GB282 6650 83.
715644 Borton Petrini - bortonpetrini.com - Change Request Closed Josh O'Brien 04-11-2025 Can you please correct the fax number shown on Celine’s bio? It has the Modesto fax number and it should be San Jose (408)-535-0878 04-15-2025 Email Sent to Client - Ticket Closed

This has been changed

714530 Borton - Jesus Closed Lillie Rodriguez 04-09-2025 per email 04-09-2025 Email Sent to Client

Tomas has been added.

Email signature - https://bortonpetrini.com/wp-content/uploads/2025/04/Jesus-Tomas-Email-Signature.png

712979 Alpha Produce - alphaproduce.net - Change Request Closed Lillie Rodriguez 04-04-2025 Please make the following changes to the website as it is under new ownership.
1. About us - presidents message - Remove Photo of Family
2. Order Oline - Remove Green Visual Interent Banner at top of page
3. News - Remove Kern County's Annual Nut...
04-10-2025 needed to log more time, fixed veg kids
712202 Fw: CELINE PHAM NEW BIO Closed Lillie Rodriguez 04-01-2025 Hi Team,

Please add the following to Borton Petrini site and provide the signature.


Thank you,



[cid:507a1cee-45c9-4283-bac1-3871be205b66]

Lilie Rodriguez | Account Executive

O: 661.377.2992 C: 661.742.6644
E:...
04-10-2025 Email Sent to Client

I'd emailed this separately - maybe it didn't go through!

https://bortonpetrini.com/wp-content/uploads/2025/04/Pham-email-Signature.png

710619 Borton Petrini - bortonpetrini.com - Change Request Closed Lillie Rodriguez 03-26-2025 Please add the following BIO to the site. 03-28-2025 Email Sent to Client - Ticket Closed

This has been changed

708750 Drug Free Kern - drugfreekern.org - Change Request Closed Lillie Rodriguez 03-20-2025 "Good Morning,

I hope all is well. I was currently working with Caroline Cruz before she went on maternity leave on our website for Drug Free Kern. I wanted to send over some of our new edits for our website for this month. We would like to include...
03-25-2025 Email Sent to Client - Ticket Closed

This information has been deleted

707946 Guidance Care - guidancecare.net - Change Request Closed Josh O'Brien 03-18-2025 On front page, the "Veteran Financial Assistance" box, please change the logo to match logo on "Veteran Owned Experience" located at top of page. Also, please change "Guidance Senior Care finds comfortable and supportive unlicensed room and board... 03-18-2025 Email Sent to Client - Ticket Closed

I've changed this for you now.

707670 Borton Petrini Bio Update Closed Lillie Rodriguez 03-18-2025 Please update PDF for Anthony Bell https://www.canva.com/design/DAGgIay1Wv4/MuSqhAzxkJIIChwuLArIhg/edit?utm_content=DAGgIay1Wv4&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton 03-20-2025 Email Sent to Client

This has been changed and reuploaded

707623 Sandoval Tax - sandovaltax.com - Change Request Closed Josh O'Brien 03-17-2025 Please add the March blog to the Sandovaltax.com site

Thank you
03-18-2025 Email Sent to Client - Ticket Closed

This has been added for you.

706436 Guidance Care - guidancecare.net - Change Request Closed Josh O'Brien 03-12-2025 On the "Veteran Financial Assistance" page, please remove "Discover Expert Veteran Financial Assistance" verbiage from the blue box on the left side of page. Leave the box, just remove the wording. Thank you 03-17-2025 Email Sent to Client - Ticket Closed

This has been removed

706418 Hall Ambulance - hallamb.com - Fault Closed Lillie Rodriguez 03-12-2025 Hi Team,

Mark Corrum from Hall Amublance needs file size adjusted for video uploads to the Hall Ambulance website. He is trying to upload a 5 minute long video that is 89.7MB that will not upload currently. He needs to be able to upload for a...
03-13-2025 Replied and closed ticket. They are either uploading the wrong thing, or misusing the website, or it's simply too large.
704069 Hall Ambulance - wordpress-281931-4847299.cloudwaysapps.com - Fault Closed Lillie Rodriguez 03-04-2025 Hi Team,

Need to confirm where the Request for personal records is going - Mark wants to make sure they are going to privacy@hallamb.com - This is a HIPPA issue and emergent.


Thank you, Hi Team,
Need to confirm where the
03-05-2025 Email Reply Received Hi Team, No I told the client they told us the wrong email. This was their mistake. Thank you so much!! Get Outlook for iOS ________________________________ From: Wingman Support Sent: Wednesday, March 5, 2025 8:27:58 AM To: Lillie Rodriguez Subject: Hall Ambulance - wordpress-281931-4847299.cloudwaysapps.com - Fault Update - Ticket: 704069 Hello Lillie, Not sure we were told that then; however, this form is now going to privacy@hallamb.com. Ticket ID: 704069 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Creative Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: Innovation Hub, Enterprise Drive, Braintree, CM7 2DP, UK [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
704066 Guardian Roofing - guardianroofingsolutions.com - Fault Closed Lillie Rodriguez 03-04-2025 Hi Team,

Johnathan at Guardian Roofing has reported the lettering has reverted back to being jumbled on the website - This issue keeps happening and we are unsure why.
03-05-2025 Email Sent to Client - Ticket Closed

Ahh not a problem! Please do create a ticket if it happens again :)

703698 Mission at Kern County - themissionkc.org - Change Request Closed Lillie Rodriguez 03-04-2025 Jaime Atkins would like a lightbox created that could go to an amazon link to prompt donors to purchase toiletry kits for a resource fair The Mission is hosting. 03-13-2025 Nil reply on the URL - closing the ticket for now.
702896 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 02-27-2025 On the Lecture Series section, please swap the dates for "Buona Fortuna" and "The Quest for the Trout’s Sign"

Buana Fortuna should change to March 26th, and Quest for Trout's Sign should change to April 16th

Client is very anxious about this...
03-03-2025 Email Sent to Client - Ticket Closed

This has been changed

702893 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 02-27-2025 For the Buona Fortuna Lecture Event, please change the location from "The lecture will be in Historic Standard School" to "The lecture will be in it Bandstand Green"

Thank you again.
03-03-2025 Email Sent to Client - Ticket Closed

This has been changed

702038 Kern County Museum - kerncountymuseum.org - Change Request Closed Josh O'Brien 02-25-2025 Please copy and paste to include the link to Boxcar festival link

Under calendar of events please change that link to this one on the buy ticket tab
HAGGARD BOXCAR FESTIVAL - Sat 5 Apr 4:00 PM - Bakersfield Music Hall of Fame...
02-26-2025 Email Sent to Client - Ticket Closed

The changes have been made

701143 Guardian Roofing Solutions Closed Lillie Rodriguez 02-21-2025 Hi Team,

Guardian Roofing called today to ask for assistance with their website. They had a client call to report their webpage had changed and the wording minus the Home page is all pushed to the left.

Can we take a look and have this...
02-21-2025 Email Sent to Client - Ticket Closed

I have resolved this for you now.

700780 Fw: Online Employment App. Closed Lillie Rodriguez 02-20-2025 Hi Team,

Please assist Carrie with her edits requested down below.

Thank you,

Get Outlook for iOS
________________________________
From: carrie@candhtesting.com
Sent: Thursday, February 20, 2025 2:17:19 PM
To: Lillie Rodriguez
Subject: FW:...
02-21-2025 Email Sent to Client - Ticket Closed

I've made the changes to the Join the Team page, but cannot see any other open tickets for Titan Oilfield.

700775 Fw: Kern County Gun Club Closed Josh O'Brien 02-20-2025 Hello, please add the attached to the kerncountygunclub.com/events page.

Thank you all.



[cid:c998c627-89a1-43a4-aa91-5ab88e8868bf]<http://www.grapevinemsp.com/>



Josh O’Brien | Sales Coordinator

O: 661.377.2992 | C: 661.564.2905
E:...
02-21-2025 Email Sent to Client - Ticket Closed

In have added this in for you, replacing the one for the event that was on Jan 1st.

700772 Kerncountymuseum.org Closed Josh O'Brien 02-20-2025 Hello Wingman Team,

We need a few changes made to the kerncountymuseum.org site.

First, please update the Lecture Series with the attached .doc file.

Next, at the bottom of the home page is this...
02-26-2025 Email Sent to Client - Ticket Closed

I've made both of the required changes

700057 Fw: ATTY BIO- PDF Closed Lillie Rodriguez 02-18-2025 Hi Team,

Please see Borton Petrini's request below in switch out their logo the 125 year logo instead of 120.


Thank you,


[cid:ca6a4393-babd-42bd-ba89-aa75fb6697da]

Lilie Rodriguez | Account Executive

O: 661.377.2992 C: 661.742.6644
E:...
02-26-2025 Made Canva PDF
700054 Hall Ambulance - EMT Academy Page Closed Lillie Rodriguez 02-18-2025 Hi Team,

Mark Corum attempted to make some edits to their Hall Ambulance EMT Acadamey Website but they will not show up on other browsers. I reported this to our security team to see if it was being blocked somehow on our end. Can you please take a...
02-19-2025 Emailed back
700046 Fw: Add cookie consent to website Closed Lillie Rodriguez 02-18-2025 02-25-2025 Cookie and form
699673 Fw: Get Lit is Live Closed Josh O'Brien 02-17-2025 Hello, Team.

Can I request a rush job to make the changes below? We need to add the QR code, make sure the "Get Lit" graphic and date are correct, and create a "Buy Tickets" button for the event. Thank you again for your...
02-18-2025 Email Sent to Client - Ticket Closed

I've added and changed the date of the event, and also added a CTA section on the homepage to buy tickets.

699612 Fw: Upcoming events Closed Josh O'Brien 02-17-2025 Hello again!

Please remove existing flyers in the Events section and replace them with these attached. Thank you again!



[cid:a4e4674e-5569-424c-8dec-f68286dc5772]<http://www.grapevinemsp.com/>



Josh O’Brien | Sales Coordinator

O:...
02-28-2025 Email Sent to Client - Ticket Closed

This was also done :)

699609 Fw: Club Website Closed Josh O'Brien 02-17-2025 Hello Team,

Can we please get these photos added to the Kerncountygunclub.com Gallery? Thank you very much



[cid:fff7ad7e-8e60-4da7-b16f-78e0c026865f]<http://www.grapevinemsp.com/>



Josh O’Brien | Sales Coordinator

O: 661.377.2992 | C:...
02-28-2025 Email Sent to Client - Ticket Closed

These photos have been added. Sorry, I forgot to close off the ticket!!

698995 Fw: "Care Kits-6.pdf" shared with you Closed Lillie Rodriguez 02-13-2025 Hi Team,

Can we check to have Vickie Handy's contact removed from the mobile page - she is no longer with the company but this is not showing up on the desktop version.


Thank you,


[cid:a415dfbd-1923-45d1-8120-f0741585ad7f]

Lilie Rodriguez |...
02-18-2025 Email Sent to Client - Ticket Closed

I have removed Vicky from appearing on mobile

698480 Fw: Drug Free Kern Website Edits for February Closed Lillie Rodriguez 02-11-2025 Hi Team,

Please see the following edits needed for Drug Free Kern website.


Thank you,


[cid:cd1ccef1-ae5f-49b6-a0d8-4f7e6226b020]

Lilie Rodriguez | Account Executive

O: 661.377.2992 C: 661.742.6644
E:...
02-12-2025 Email Sent to Client

I've added the below information to the Community page.

698201 Guidancecare.net changes Closed Josh O'Brien 02-10-2025 Hello, Team.

I spoke with my contact for guidancecare.net and he would like to make changes to the site. I apologize, this may get a little long-winded but here we go.


1.
At the bottom of the home page, under "Contact Us", we would like the...
02-12-2025 Email Sent to Client

I've made the following updates to the site.

697333 Fw: PLEASE ADD BIO Closed Lillie Rodriguez 02-06-2025 Hi Team,

Please add the following per Armina's request.

See below.

Thank you!

[cid:59c33149-c5a4-4cc3-ac34-68aab495b977]

Lilie Rodriguez | Account Executive

O: 661.377.2992 C: 661.742.6644
E:...
02-13-2025 Email Sent to Client - Ticket Closed

The BIO has been added to the website.

Signature - https://bortonpetrini.com/wp-content/uploads/2025/02/Stephen-Dolan-Signature-e1739462023585.png

695803 Borton Petrini Logo Update Closed Josh O'Brien 01-30-2025 Hello again, team.

Can you please remove the "DISTINGUISHED" logo from the BortonPetrini.com homepage

[cid:4205160f-2359-44e0-bdee-249f7b50e069]

and replace it with the attached "AM BEST" logo? Thank...
01-31-2025 Email Sent to Client - Ticket Closed

These have been changed throughout.

695265 Fw: "Care Kits-6.pdf" shared with you Closed Lillie Rodriguez 01-29-2025 Hi Team,


Please see The Missions request for updates to their site under their care package link.


Thank you,


[cid:b7296e95-a4d7-47fe-a867-ef99b02a95a3]

Lilie Rodriguez | Account Executive

O: 661.377.2992 C: 661.742.6644
E:...
02-05-2025 Email Sent to Client

This has been added to the section, with the checklist to download.

695242 Fw: **HIGH IMPORTNACE** BORTON PETRINI- CONTACT US FORM Closed Lillie Rodriguez 01-28-2025 Hi Wingman Team,

Can we take a look at where these messages are going for Borton Petrini?


Thank you,


[cid:a0176cff-582f-4a31-88be-100546af01c4]

Lilie Rodriguez | Account Executive

O: 661.377.2992 C: 661.742.6644
E:...
01-28-2025 Email Reply Received Hi there, This is from Bobby for you. API key for Borton 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 Let me know if anything else is needed. Thanks, [cid:83e5c53a-c2bd-4ef9-bd34-594bfea26ee0] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E: Lrodriguez@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:a5a91810-13cf-4bb3-b1ab-99f86c301693] ________________________________ From: Lillie Rodriguez Sent: Tuesday, January 28, 2025 11:35 AM To: Wingman Support Cc: ds Subject: Re: **HIGH IMPORTNACE** BORTON PETRINI- CONTACT US FORM Update - Ticket: 695242 Thank you! We will get with Bobby on this matter. Appreciate your help! [cid:04467615-7fe2-4589-9217-981110558ae0] Lilie Rodriguez | Account Executive O: 661.377.2992 C: 661.742.6644 E: Lrodriguez@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:67018e1a-b378-4968-a54a-8049b849018c] ________________________________ From: Wingman Support Sent: Tuesday, January 28, 2025 11:24 AM To: Lillie Rodriguez Cc: ds Subject: Fw: **HIGH IMPORTNACE** BORTON PETRINI- CONTACT US FORM Update - Ticket: 695242 You don't often get email from support@wearewingman.co.uk. Learn why this is important Hello Lillie, Emails are being sent to: info@bortonpetrini.com. I have checked and there is an SMTP plugin configured via our Sendgrid account, however, it's not fully integrated with the domain - therefore emails are likely distrusted by their email service or mail filter - as the Sendgrid service will be masking the domain name. I have sent a test email to myself and my mail filter blocks it as suspicious - for the reasons above. I suggest you ask Bobby on your side to look at your Sendgrid account and configure them on there. He will know what to do to fully configure the domain so it's validated against Sendgrid. He's done this multiple times for other sites with exactly this problem. Please then supply us with the API key from Bobby and we can plug that into the site. This should resolve the issue. Ticket ID: 695242 Status: In Progress Many thanks, Dave Sutton Managing Director | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: Innovation Hub, Enterprise Drive, Braintree, CM7 2DP, UK [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
694991 Fw: Calendar of Events Closed Josh O'Brien 01-28-2025 Hello, folks at Wingman. Can you please make the changes requested below? Let me know if I need to gather more information for you. Thank you very much. 02-05-2025 Email Sent to Client - Ticket Closed

Perfect, that's been changed and sorted.

694561 Guidance Care Closed Caroline Cruz 01-24-2025 Can we please make sure the email butons on the contact and the footer open to compose an email when clicked? This footer email isn't linked:

[cid:5dbaddd5-3a0e-4cf6-b166-f93283894ccb]
[cid:c9c3058e-822b-4457-b706-04f62cf57621] and this email might...
01-29-2025 Email Sent to Client - Ticket Closed

I've sorted the link in the footer email so that is now linked to email.

I've checked and tested the contact form with my email, the form test came through - so it must be blocked in spam for them - it's going to info@guidancecare.net.

694284 Influencers Bakersfield Login Request Closed Caroline Cruz 01-23-2025 Can you please create a login for Influencers Bakersfield and get it sent to admin@influencersbakersfield.org

I tried but theres a wordfence 2fa code that's needed that idk where it goes




[cid:7d716af1-5a5d-40a6-a5e6-c9374bccf4f9]

Caroline Cruz...
01-23-2025 Email Sent to Client - Ticket Closed

They do already have an account with that email, so I've done a password reset.

Username: admin@influencersbakersfield.org

Password: whqH$pd827CyGB%FDSBOYrs0

693574 Sandoval Tax Closed Caroline Cruz 01-21-2025 Hey i think the cache needs to be cleared because the site is looked a little distorted, i tried to do it but it says my wordpress login is incorrect?

1. The Forbes logo is cut off. Can you fix it so it shows entirely?

[image.png]

2. On the...
01-27-2025 Email Sent to Client

I've set the height to fit the screen - so it should now work consistently regardless of monitor size!

692925 Fw: New form for New Hall Site Closed Caroline Cruz 01-17-2025 We need a web form created of the attached. Please add this to the Contact Us page below the Notice of Privacy Practices and Request for Personal Information boxes.

The email for the newest form that you are creating is:...
01-31-2025 Email Sent to Client

I've been working on off with this, but all of a sudden I've been slapped with 2FA per my email, not sure why but I was very close to wrapping this up!

I get a 5 minute timer between each code.. so this might need a more planned attack to be able to let me back in..

692293 Kern County Museum Closed Caroline Cruz 01-16-2025 Can you please update our Calendar of events page?
Could you please update our calendar of events page with events in the order from the top:

Sip & Stroll

[cid:5dccd1c0-6712-47b0-aa16-eb903e0fc070]

Boxcar Festival April...
01-24-2025 Email Sent to Client - Ticket Closed

These have been added

692290 Sandoval Tax Closed Caroline Cruz 01-15-2025 1. Can you add the attached January blog to our website?
2. I was told the plugins on our website were outdated. Can you update the plugins on our website?






[cid:4ec720b3-c236-4900-9df1-bcfbe07be632]

Caroline Cruz | Marketing...
01-20-2025 Email Sent to Client - Ticket Closed

The blog has been published, and the updates have been updated - these often require updates in sporadic periods, often daily - we keep on top but sometimes they all require updating at differing times.

691914 Titan Oil Fields Webiste Closed Caroline Cruz 01-14-2025 Please see below




[cid:066f10a1-fa00-400d-9143-1e4834582173]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-24-2025 Email Sent to Client - Ticket Closed

Added the jobs to a dropdown to select from

691907 Borton Petrini Alexandria McCaskill Closed Caroline Cruz 01-14-2025 [cid:fda270b1-89e1-444f-8ea0-8fa2586568d4]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-20-2025 Email Sent to Client - Ticket Closed

This has been updated.

691904 Fw: TAMIE CUMMINS BIO UPDATE Closed Caroline Cruz 01-14-2025 [cid:c5e3a0ac-5333-4b84-a803-b2cc9613161a]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-16-2025 Email Sent to Client - Ticket Closed

Profile has been updated.

691901 Fw: JEFF BEAN BIO UPDATE Closed Caroline Cruz 01-14-2025 [cid:00bcfe4c-6526-4691-b76e-f2322c377f82]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-15-2025 Email Sent to Client - Ticket Closed

The image has been changed and the 125.

691605 Fw: January Drug Free Kern Website Edits Closed Caroline Cruz 01-13-2025 [cid:4ced6fb3-5a84-4856-87d5-c01a8dd1aba5]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-15-2025 Email Sent to Client - Ticket Closed

Has been added to the Community Partners page

691016 Fw: CORRECTION* SAMANTHA Schles BIO Closed Caroline Cruz 01-09-2025 [cid:650d83bb-c064-43ff-af39-e0b973fb0738]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-10-2025 Email Sent to Client - Ticket Closed

This has been fixed.

690940 Weber Metals Closed Caroline Cruz 01-09-2025 Hey,

The youtube video on the homepage of the site isn't loading, i believe you guys uploaded that video? Can you take alook and see why its not working?




[cid:414ba73e-6566-4668-832e-563d9a6beae0]

Caroline Cruz | Marketing Coordinator

O:...
01-15-2025 I replied on email
689453 Fw: NEW BIO- JAGJOT SANDHU Closed Caroline Cruz 01-07-2025 [cid:9dda98f5-c5f0-46fb-ba9a-22fde85d665d]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-13-2025 Email Sent to Client - Ticket Closed

The profile is up.

Signature here - https://bortonpetrini.com/wp-content/uploads/2025/01/Jagjot-Signature-Picture.png

689443 Fw: Website kern gun club Closed Caroline Cruz 01-07-2025 [cid:24c1a670-c5e0-4e40-b38f-4c6771f4f29d]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-09-2025 Email Sent to Client

Updated the names, can include emails and numbers/terms if needed, we didn't previously so left out

689426 Fw: Dennis Jr Avilucea BIO Closed Caroline Cruz 01-07-2025 [cid:37a32619-4e2f-488b-b310-9600e6cbae5b]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-07-2025 Email Sent to Client

Dennis is back!

689079 Fw: NEW BIO- ALEXANDRIA MCCASKILL Closed Caroline Cruz 01-06-2025 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Armin Dawood <adawood@bortonpetrini.com>
Sent: Monday, January 6, 2025 1:54:25 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Subject: NEW BIO- ALEXANDRIA...
01-10-2025 Email Sent to Client - Ticket Closed

Signature - https://bortonpetrini.com/wp-content/uploads/2025/01/Alexandria-mccaskill-Signature.png

 

The profile is up on the site

689076 Fw: AV logo borton petrini Closed Caroline Cruz 01-06-2025 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Armin Dawood <adawood@bortonpetrini.com>
Sent: Monday, January 6, 2025 1:47:04 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Subject: AV logo


Hi Caroline,



Please...
01-15-2025 Email Sent to Client

I've updated the badges - rather poor quality but don't look toooo bad!

689073 Fw: Gun Club Website Closed Caroline Cruz 01-06-2025 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: John R Wilson <wassoc2001@gmail.com>
Sent: Monday, January 6, 2025 12:50:07 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>; Mike Frey <mike@buttonwillow.com>; Randy...
01-09-2025 Email Sent to Client

The flyer has been removed and replaced with the two attached

689070 J&J special services Closed Caroline Cruz 01-06-2025 Can you update this payroll schedule?




[cid:4ea3e260-efce-4f98-b74d-88ba76a10940]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
01-09-2025 Email Sent to Client - Ticket Closed

The payroll schedule has been updated.

688349 Kern County Gun CLub Closed Caroline Cruz 01-02-2025 [cid:087f0d1b-5097-42f1-ae0c-69a088ace0b6]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-03-2025 Email Sent to Client - Ticket Closed

Sorted the images covering text, not sure what the screenshot of the member's page was for, the PDF image isn't useable at all

688346 Santura Website Closed Caroline Cruz 01-02-2025 One of the members is having issues logging into the santura website, when he goes to member login he enters his info and selects the cook or draw schedule and it tells him to log in again even after he logged in. Can someone take a look and see... 01-06-2025 Email Sent to Client

I've tried this again, successfully made an account, signed in and viewed the pages, so I'm struggling to replicate the issue.

If they aren't receiving the email, I guess it's heading over to spam, and they aren't logged in.

Do you know what details they are trying to use? Are you able to make an account, log in and view the pages? https://santuraduckclub.com/membership-registration/

688007 The Mission Website updates Closed Caroline Cruz 12-31-2024 [cid:3980f478-db09-485c-966d-e7ec495ea6c0]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-03-2025 Email Sent to Client - Ticket Closed

The changes have been made

687996 KC Gun Club Closed Caroline Cruz 12-30-2024 [cid:f507f2ce-6fe0-4f63-b309-21e62879a5a8]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-02-2025 Email Sent to Client

We can't open the picture, something's happened in export giving it the file name ending with jpg.1999392

686927 Kern County Museum Closed Caroline Cruz 12-19-2024 [cid:504bdc1b-c878-4def-b1f3-1fb567d46136]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
12-23-2024 Email Sent to Client - Ticket Closed

All good, sorted out the museum site and replaced the one on gun club.

Have a good Christmas!

686047 Sandoval Tax Closed Caroline Cruz 12-16-2024 Can you post the attached blog for December on our website please?





[cid:1e99044c-6228-41ca-93a4-cfe81482b0cd]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
12-20-2024 Email Sent to Client - Ticket Closed

The blog has been uploaded, unique image etc.

686021 Fw: Gun club Closed Caroline Cruz 12-16-2024 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: John R Wilson <wassoc2001@gmail.com>
Sent: Monday, December 16, 2024 10:13:57 AM
To: Caroline Cruz <ccruz@grapevinemsp.com>; Mike Frey <mike@buttonwillow.com>; Tim...
12-16-2024 Email Sent to Client - Ticket Closed

Hope you're well!

The website does say they're closed on Mondays, in the Our Hours section here: https://kerncountygunclub.com/our-hours/

Their Google My Business profile does have them listed as open though, so they might want to have a look at that, and perhaps add it to their Google Calendar, which is visible on the Events page here: https://kerncountygunclub.com/events/.

685336 Borton petrini Closed Caroline Cruz 12-12-2024 Hey can you check out the below issues




[cid:0cc51909-9ed7-4d1a-91e8-a33089bcbee6]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
12-18-2024 Email Sent to Client

Ironically the first issue was seemingly a caching/update required issue - looks fixed to me, can't see anything wrong with it?

I've also sorted the burger menu on mobile.

682476 Fw: Kern county gun club Closed Caroline Cruz 12-03-2024 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: John R Wilson <wassoc2001@gmail.com>
Sent: Monday, December 2, 2024 7:31:33 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Cc: Michael Crider <criderinc@aol.com>; Kevin...
12-05-2024 Email Reply Received Sorry the photo must’ve not attached Get Outlook for iOS ________________________________ From: Wingman Support Sent: Thursday, December 5, 2024 2:31:32 AM To: Caroline Cruz Cc: ah Subject: Fw: Kern county gun club Update - Ticket: 682476 Hello Caroline, Not a clue where 'Next line' is on the website, do you know where they are talking about? Ticket ID: 682476 Status: In Progress Many thanks, Alex Harris Creative Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: Innovation Hub, Enterprise Drive, Braintree, CM7 2DP, UK [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
682212 Kern County Gun Club Closed Caroline Cruz 12-02-2024 Please see below




[cid:bb3afd1e-80c1-411c-a199-e2338ffca848]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
12-05-2024 Email Sent to Client - Ticket Closed

I've changed both weekly and the summer/winter to closed as there wasn't any specificity, so hopefully that's correct!

680307 Fw: Events page update Closed Caroline Cruz 11-19-2024 [cid:4c0f613f-e0b9-40fb-adab-47fe18c0254b]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
11-20-2024 Email Sent to Client - Ticket Closed

I've changed the locations

680304 Sandoval Tax Website Issues Closed Caroline Cruz 11-19-2024 I noticed a few issues with our website. See below.

1. When I click on services, it doesn't show the drop down of services offered.
2. When I click on industries, it doesn't show the drop of industries served.
3. When I hover over resources, I no...
11-20-2024 Email Sent to Client - Ticket Closed

I've fixed the header

680085 Fw: November Blog Closed Caroline Cruz 11-18-2024 Can you please add this blog to the Sandoval site and use a diff cover pic for it

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Caroline Diaz <ccruz@vinemarketing.com>
Sent: Monday, November 18, 2024 9:55:18...
11-19-2024 Email Sent to Client - Ticket Closed

Please find the blog here - https://sandovaltax.com/tax-saving-tips-november-2024/

680082 Grapevine website Closed Caroline Cruz 11-18-2024 while I was reviewing our website over the weekend we do not mention being affiliated with BBN, the Bakersfield Business Network. We do mention others on our website like the Lions Club etc. Also the verbiage talks about being a 12 year old company... 11-27-2024 Email Sent to Client - Ticket Closed

I've added BBN to the footer, including the logo. And changed 12 to 15.

680075 Fw: Events page update Closed Caroline Cruz 11-18-2024 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Jacquelin Carroll <jcarroll@themissionkc.org>
Sent: Friday, November 15, 2024 3:03:51 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Cc: Jamie Atkinson...
11-19-2024 Email Sent to Client - Ticket Closed

I've added those two events and added the photos.

679807 Fw: UPDATE** TIRZAH UMANA Closed Caroline Cruz 11-15-2024 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Armin Dawood <adawood@bortonpetrini.com>
Sent: Friday, November 15, 2024 1:54:36 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Subject: UPDATE** TIRZAH UMANA


Hi...
11-20-2024 Email Sent to Client - Ticket Closed

This has been changed on the site and the PDF

679390 Kern County Museum Closed Caroline Cruz 11-13-2024 Hi, I need some help moving a page i created on the KC museum site. I need it to go under the tab of Museum Events & Programs but i'm not sure how to do that. I created the page its called Trouts Sign Press Release its on the 3rd page of all the... 11-14-2024 Email Sent to Client - Ticket Closed

I've added the page to the menu and created the button on the HP

675172 Fw: NEW BIO TIRZAH UMANA Closed Caroline Cruz 10-24-2024 [cid:89445664-f274-4af0-b4b1-faa42427c25a]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
11-04-2024 Email Sent to Client - Ticket Closed

The profile has been added, with the latest BIO, here is the link to the signature photo - https://bortonpetrini.com/wp-content/uploads/2024/11/Umana-Signature.png

674804 Kern County Musuem Closed Caroline Cruz 10-23-2024 I added 3 logos on the home page as well as the safe halloween page. Can you schedule to remove these on Friday Nov 1st? I will be out of office so won't be able to get them taken... 10-24-2024 Email Reply Received No keep the halloween page live still just remove the same 3 logos on that page as well as the home page. [cid:4cd31c67-5993-494c-8c8e-2ffee89f4d65] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:4871788c-9003-4b9b-ad51-4b8e821395b1] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Thursday, October 24, 2024 3:28 AM To: Caroline Cruz Cc: ah Subject: Kern County Musuem Update - Ticket: 674804 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, So remove just the logos on the Homepage? Do you need the Halloween page hidden entirely? I'm not sure if there is a need to hide logos on that page if it remains live anyway Ticket ID: 674804 Status: In Progress Many thanks, Alex Harris Creative Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: Innovation Hub, Enterprise Drive, Braintree, CM7 2DP, UK [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
674786 Borton - Recruiting Page Closed Caroline Cruz 10-23-2024 Per email - https://wingman.egnyte.com/navigate/folder/e9015829-9f7e-42a6-bcd5-25ff7c85b178 10-30-2024 Email Sent to Client

The screenshot hasn't been attached, so I can't see what the problems are - I've tweaked the bullet points to match font size as my guess - It was smaller so it didn't drag so far down which it now does.

I've removed the other job specifications, we were only going off the original brief that stated to remove 2 specific job specs from the page, but all have been removed aside the Word docs.

674570 Titan Oil Fields Closed Caroline Cruz 10-22-2024 Coul you please add Carrie Roberts to the list of employees receiving the online apps



[cid:34f7cbd9-b5dd-4d6b-9bd9-22adaee28788]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
10-29-2024 Email Sent to Client - Ticket Closed

These changed have been made

674563 KC GUn Club Closed Caroline Cruz 10-22-2024 [cid:a7c65673-c75d-4150-bf27-d3a8c632a5fe]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
10-24-2024 Email Sent to Client - Ticket Closed

The flyers have been removed and the images added to the gallery.

673563 Fw: Weber Ts & Cs that should be on our website Closed Caroline Cruz 10-17-2024 [cid:6cdd75b0-658e-4dc6-940e-f391a5b6ef07]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
10-21-2024 Email Sent to Client - Ticket Closed

I've changed the PDFs per below

672787 Fw: Drug Free Kern website edits for October Closed Caroline Cruz 10-15-2024 [cid:ade253f7-3f30-492e-bc65-1c4ecebb6be7]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
10-21-2024 Email Sent to Client - Ticket Closed

I lose track of where these go but I assume it's - https://drugfreekern.org/narcan-information/

It appeared they were already on it, but the times had changed slightly so I've adjusted those

672089 Sandoval tax Closed Caroline Cruz 10-11-2024 Can you add the October blog to our sandovaltax.com<http://sandovaltax.com/> website please? See attached.
Thanks,


Can you also make sure you don't use the same cover photo, he likes them to be...
10-15-2024 Email Sent to Client - Ticket Closed

Thanks Caroline,

The blog has been uploaded, with a new featured image.

669894 BWI Site Closed Caroline Cruz 10-02-2024 Hey, can we change the email that opens up when you click this office email address?
[cid:8eedf16b-04cb-4044-8cd6-9f563cc5ec40]

When you click the office@ it opens up an email but the TO section says Tneri@bwimp and should say...
10-03-2024 Email Sent to Client - Ticket Closed

Solved

669065 Sandoval Tax Closed Caroline Cruz 09-30-2024 Hey are you able to change the image on the September blog ? He doens't want it to be the same as the other one



[cid:d37afa39-294f-4f64-a908-e7ea21d75ef9]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
10-01-2024 Email Sent to Client - Ticket Closed

I've changed the image to something else, thought I had!

668824 Fw: Weber Metals- Update Quality Clauses Closed Caroline Cruz 09-27-2024 [cid:fd126f83-382e-4e38-ad89-a2ec2651ba01]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
10-01-2024 Email Sent to Client - Ticket Closed

I've swapped out the PDF for the one attached on the requested page

667760 Fw: Kern county gun club Closed Caroline Cruz 09-24-2024 Can we update the date to say TBA Fall 2025



[cid:eeafdba5-ecd3-4dc3-9920-7357f18db967]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-26-2024 Email Reply Received Oh just these sections here, theres one on the home page, waiver page, club rules and safety page, hours page [cid:5809d3c1-14fa-491d-b184-a21e08a5fb21] [cid:c9bc1104-8c00-43a9-96c9-295a091e7d88] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:d0d11077-6198-447d-8e2b-c5521676c7b4] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Thursday, September 26, 2024 12:55 AM To: Caroline Cruz Cc: ah Subject: Fw: Kern county gun club Update - Ticket: 667760 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, So which one is cancelled sorry and needs TBA 2025? Ticket ID: 667760 Status: Response Received Many thanks, Alex Harris Creative Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: Innovation Hub, Enterprise Drive, Braintree, CM7 2DP, UK [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
667726 BWImplement Closed Caroline Cruz 09-24-2024 I need to add and remove some emails to our contact page on our web site.



Kelly Roberts (remove his name and email address please and put partsmgr@bwimp.com<mailto:partsmgr@bwimp.com>) (no name for now)



Office manager/HR (please remove the...
09-26-2024 Email Sent to Client - Ticket Closed

I have sorted and changed per the request

667107 Abate-A-Weed Website Closed Caroline Cruz 09-19-2024 Can we add a captcha to the submission form please



[cid:4be2fb8f-0ad3-438d-a5c1-04b29f0e821c]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-19-2024 Email Sent to Client - Ticket Closed

I've added a reCaptcha v3 to the site

666858 Abate-A-Weed Closed Caroline Cruz 09-18-2024 can you change the hours on the site please, On Saturdays we are open from 8am to 12pm. We used to close at 1pm but now we close at noon.



[cid:a1f5dbc2-99d7-416d-af1a-9d204ccb644c]

Caroline Cruz | Marketing Coordinator

O:...
09-19-2024 Email Sent to Client - Ticket Closed

I've changed the work hours on the about us page and the footer.

I also fixed the contact form email.

666462 Fw: September Website Edits - drug free kern Closed Caroline Cruz 09-17-2024 [cid:166fd687-4154-4804-8028-0944926db18a]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
09-17-2024 Email Sent to Client - Ticket Closed

I've added that to the requested page.

665033 Sandoval Tax Closed Caroline Cruz 09-16-2024 Can you please add this blog to the site



[cid:fa6d06b1-7263-4012-b856-9f4e4d43e286]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-17-2024 Email Sent to Client - Ticket Closed

I've created and published the blog onto the website.

665019 Fw: PAST BP ATTORNEYS Closed Caroline Cruz 09-16-2024 Can we please make sure these attorneys are no where on the site ?



[cid:7245b9b3-4d79-4354-9dc4-549c3d238f6d]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-17-2024 Email Sent to Client - Ticket Closed

I've removed all of the PDFs, they should all disappear from Google once Google has crawled the site again.

664569 KernCounty Gun Club Closed Caroline Cruz 09-12-2024 Can you please remove these flyers from the events page
[Arvins Lions Flyer WEBP][ArvinLionsflyer-shoot-2024-Flyer-2 WEBP]




[cid:495edeba-7cdf-4e91-a6be-c7e5d68d99e0]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
09-17-2024 Email Sent to Client - Ticket Closed

The flyers have been removed

663448 Fwd: Website Edit Closed Caroline Cruz 09-06-2024 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Maribel Bautista-Vega <MBautistavega@kernbhrs.org>
Sent: Friday, September 6, 2024 10:22:30 AM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Cc: Dianna Parra...
09-09-2024 Email Sent to Client - Ticket Closed

I've removed the requested bit of text.

662835 Fw: Website Typos fix Closed Caroline Cruz 09-04-2024 Please see below typos to fix. The first one should say rapid, second should have a . And the last one should just say provide



[cid:91ac56c9-0db2-420a-81da-d1b68f43d72e]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> |...
09-06-2024 Email Sent to Client - Ticket Closed

Have sorted the errors.

662677 Fw: Weber Metals Website Update Closed Caroline Cruz 09-03-2024 Please see below


[cid:6fbc5d8d-0581-4316-9347-8645f29ba8b4]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
09-06-2024 Email Sent to Client - Ticket Closed

I've changed the certification and removed the M & I.

661834 Borton Petrini Closed Caroline Cruz 08-29-2024 Can i get the signature link for Ashley Aminian please? I don't think we got that when her bio was added



[cid:654307cd-0b50-4b97-adfb-35ade7b5f5a7]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
09-03-2024 Email Sent to Client - Ticket Closed

Sure thing - 

 

https://bortonpetrini.com/wp-content/uploads/2024/09/Profile-Ashley-Aminian-111px-Email-Signature.png

661176 TSC Closed Caroline Cruz 08-26-2024 * Can you add the attatched logo under the Service Divisions Link>PPE & Industrial Shop:
* Half way down the page under “WHO WE WORK WITH”




[cid:9c2ebc92-1981-436b-a0ec-fa91ddebdd10]

Caroline Cruz | Marketing Coordinator

O:...
08-27-2024 Email Sent to Client - Ticket Closed

The logo has been added on that page.

660959 Kern County Museum Closed Caroline Cruz 08-22-2024 Can you add a tab at the end of this section called Lori Brock Birthdays and have it navigate directly down the page to the birthday flyer on the main Lori Brock... 08-27-2024 Email Sent to Client - Ticket Closed

I've added the menu item and it links down to the Birthdays section.

660724 Fw: Website Edits for September Closed Caroline Cruz 08-21-2024 [cid:76d95d51-49e5-44fb-8ad7-7340afeb4e95]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
09-02-2024 Email Sent to Client - Ticket Closed

These changes have been made.

659538 Grapeman Website Closed Caroline Cruz 08-15-2024 Can you please make the following updates


* Website: “Contact Us” Page – Under Bakersfield Operation:
* Delete the Zerker Address
* Delete Cold Storage Phone and Phone...
08-16-2024 Email Sent to Client - Ticket Closed

I've removed the info and actioned the request.

659535 Fw: Safe Halloween Tickets are on sale via eventbrite Closed Caroline Cruz 08-15-2024 [cid:709b9090-3770-4fcb-8474-16cece47749e]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
08-16-2024 Email Sent to Client - Ticket Closed

I've added the link to both pages.

659532 Fw: November date change Closed Caroline Cruz 08-15-2024 [cid:1155f014-9326-4ded-a2b0-03b7d2759c93]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
08-16-2024 Email Sent to Client - Ticket Closed

I've swapped the flyer and changed the date.

659310 Fw: NEW BIO ASHLEY AMINIAN - Borton Petrini Closed Caroline Cruz 08-14-2024 [cid:66339e20-768d-4c07-a22e-36a5a8168d4f]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
08-20-2024 Email Sent to Client - Ticket Closed

This has been removed from the PDF.

659307 Fw: Encore verbiage- The Mission Website Closed Caroline Cruz 08-14-2024 [cid:7e6fae1a-1fb0-4f7b-b80a-8ffa63a3efe1]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
08-15-2024 Email Sent to Client - Ticket Closed

This has been changed

659280 Sandoval Tax Closed Caroline Cruz 08-14-2024 Attached is our August blog post. Can you add it to our website please?



[cid:968e91d2-224d-4ed0-b5ac-1cd0ab2281f1]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
08-15-2024 Email Sent to Client - Ticket Closed

Blog has been published - https://sandovaltax.com/tax-saving-tips-august-2024/

658978 Fw: Lamplighters Tours Closed Caroline Cruz 08-13-2024 Could you please replace the vendor forms on the website with the white background copies?




[cid:628f8a1b-eef4-483b-964a-5266abe3fe1a]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
08-16-2024 Email Sent to Client - Ticket Closed

Swapped out the Vendor Forms

658934 Fw: Kern County FCA Clay Shoot Closed Caroline Cruz 08-13-2024 Can you add the following flyers to the events page on the Kern county gun club site



[cid:67d28003-942d-4c22-831f-81a8c769a7ae]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
08-16-2024 Email Sent to Client - Ticket Closed

I've added the flyers to the page and enabled lightbox

658607 Fw: Village Flea Page on the Website Closed Caroline Cruz 08-12-2024 [cid:7c24169a-6fba-4169-bcd2-7bd7f815b685]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
08-16-2024 Email Sent to Client - Ticket Closed

I've added the forms to the FLEA page.

658293 https://abateaweed.com/ Closed Caroline Cruz 08-09-2024 The images on this site aren't loading up, neither is the logo and they said the quote form isn't coming in to the email anymore. That might be an SMTP issue that I can sort out



[cid:015f1995-471e-472f-83b9-dfe7c42f9dbb]

Caroline Cruz |...
08-12-2024 Solved the core problem and raised a task for follow-on work
657638 Fw: Village Flea Page on the Website Closed Caroline Cruz 08-07-2024 Please see below



[cid:791de173-5acc-4768-8679-0da9b737f97b]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
08-09-2024 Email Sent to Client - Ticket Closed

Added the flyer, changed the dates and added the forms

655901 Fw: Replace Holiday Lamplighters- KC Museum Closed Caroline Cruz 07-30-2024 Please see below request



[cid:8b1f625b-37bd-4ab3-8cfd-fa7fb1d0fbf8]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
07-31-2024 Email Sent to Client - Ticket Closed

I've changed the dates and added the new PDF.

655386 Grapeman Farms Site Closed Caroline Cruz 07-26-2024 Can you please change all the staff emails to end in @grapeman.com instead of the cloudways and can you also remove Jose Herrera



[cid:4fde54b4-73cb-4832-a83f-a2343f60d2f2]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992>...
07-29-2024 Email Reply Received Hey it's still showing the cloudways on the page? [cid:c5ba1e01-9425-4b74-b477-0fa7028d0dca] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:b3c9968f-510e-4e62-a3c5-1ea01c6e3cb4] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Monday, July 29, 2024 3:00 AM To: Caroline Cruz Cc: ah Subject: Grapeman Farms Site Update - Ticket: 655386 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, These have been changed, not sure why that'd happened entirely. Ticket ID: 655386 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Creative Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: Innovation Hub, Enterprise Drive, Braintree, CM7 2DP, UK [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
654948 Influencers Changes Closed Caroline Cruz 07-25-2024 Per PDF 08-12-2024 Email Sent to Client - Ticket Closed

Changes have been made.

654552 Presto Precision Deatiling Site Closed Caroline Cruz 07-23-2024 Can youplease add this image to the services page of the site under the packages headinghttps://prestodetailing.com/services/
Services - Presto Precision Detailing | Bakersfield<https://prestodetailing.com/services/>
We take automotive pampering to...
07-24-2024 Email Sent to Client - Ticket Closed

I've added the image to to Services page.

654197 Fw: Drug Free Kern Website Edits Closed Caroline Cruz 07-22-2024 [cid:35459157-6b18-412f-885b-b96120d6dfe2]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
07-31-2024 Email Sent to Client

I've made all the changes bar one, here's the extra page - https://drugfreekern.org/community-partners/

I wasn't sure what this meant below - 

'Under Kern Rx tab to  Update poundage on ticker to reflect 519.65'

654191 Sandoval Tax Closed Caroline Cruz 07-22-2024 Can you recreate this page (https://help.sandovaltax.com/thank-you-booked) but have it be on our main domain (sandovaltax.com<http://sandovaltax.com/>)?

We were thinking the new page could have the following url:...
07-24-2024 Email Sent to Client - Ticket Closed

I've recreated the page - https://sandovaltax.com/thank-you/

653939 Fwd: Website help Closed Caroline Cruz 07-19-2024 Just got this in and they'd like it to be updated today if possible

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Brenna Charatsaris <bebe@kerncountymuseum.org>
Sent: Friday, July 19, 2024 10:53:38 AM
To:...
07-19-2024 Email Sent to Client - Ticket Closed

Complete

653880 Fwd: Heat Closures Closed Caroline Cruz 07-19-2024 Can you update the below

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Brenna Charatsaris <bebe@kerncountymuseum.org>
Sent: Thursday, July 18, 2024 3:47 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Subject: Fwd:...
07-19-2024 Email Sent to Client - Ticket Closed

Complete

653502 Fwd: Website Closed Caroline Cruz 07-18-2024 Can you update the notice on the kern county museum site

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Brenna Charatsaris <bebe@kerncountymuseum.org>
Sent: Wednesday, July 17, 2024 7:26:15 AM
To: Caroline Cruz...
07-19-2024 Email Sent to Client - Ticket Closed

This has been changed

652896 Grapevine site Closed Caroline Cruz 07-16-2024 Can you switch out the msp 501 logo and the best of bakersfield logo on the homepage with these



[cid:ce3012f1-56f6-42ec-9708-d993adc830be]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
07-17-2024 Email Sent to Client - Ticket Closed

Added to site.

652171 sandoval tax Closed Caroline Cruz 07-12-2024 Can you add this newsletter to the site please


[cid:4e599bd9-cda5-4cf9-9e94-1c6f2c85b420]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
07-12-2024 Converted to a task.
651670 Fwd: Closed Extension on the website Closed Caroline Cruz 07-09-2024 Can you extend the closure notice on the Kern County museum website
Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Brenna Charatsaris <bebe@kerncountymuseum.org>
Sent: Tuesday, July 9, 2024 1:55:52 PM
To: Caroline...
07-10-2024 Email Sent to Client - Ticket Closed

I've extended the date to the 14th

650252 Kern County Museum Closed Caroline Cruz 07-01-2024 We need a large notice on our home page stating the following information:
“The Kern County Museum will be closed July 3rd through July 7th due to excessive heat.
Prescheduled camps will take place...
07-03-2024 Email Sent to Client - Ticket Closed

This has been added!

Looking at your forecast the 7th probably needs to be late August instead!

648946 Kern County Museum Closed Caroline Cruz 06-24-2024 Can we change the main picture at the top of Wedding & Event Rentals to the picture attached?



[cid:8a83cec5-756c-412a-82c8-1888268c1f5f]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
06-28-2024 sorted
648399 Kern County Museum Closed Caroline Cruz 06-20-2024 Can you edit this WuFoo Form to go to Kelli@kerncountymuseum.org on this page https://kerncountymuseum.org/lori-brock-discovery-center/tours-and-field-trips/

Its the request a tour button on the bottom of the page. I can't figure out how or where...
06-25-2024 Email Sent to Client - Ticket Closed

I've swapped out the form for a Gravity Form, heading to Kelli.

648211 Sandoval Tax Closed Caroline Cruz 06-20-2024 We no longer offer payroll services at our firm. Therefore, can you remove this page from our website please? https://sandovaltax.com/payroll/



[cid:c2bbe060-bd23-47a0-b606-f70b6b71cad4]

Caroline Cruz | Marketing Coordinator

O:...
06-24-2024 Email Sent to Client - Ticket Closed

Taken the page offline and redirected the link to the homepage. Also removed it from the menu

647999 Fw: Add Forbes Logo to website Closed Caroline Cruz 06-18-2024 Can you add these logos somehwere on the homepage



[cid:5462d929-940f-4995-bb41-48c59c8122d9]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
06-24-2024 Email Sent to Client - Ticket Closed

I've added one to the Hero, and another to the Logo row halfway down.

647111 Sandoval Tax Closed Caroline Cruz 06-14-2024 Can you add this June newsletter to the site please



[cid:e37de9ec-fca8-4133-bbbb-3f82b441ae18]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
06-14-2024 Email Sent to Client - Ticket Closed

I've added this for you now.

646037 Fw: BP WEBSITE- FB LINK Closed Caroline Cruz 06-07-2024 Can you ensure the facebook links to the below link



[cid:d9e226e4-51c3-4d64-ace5-ad9fea30073c]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
06-10-2024 Email Sent to Client - Ticket Closed

I've ran through the site and changed the Facebook link to this updated one, all those links on the locations pages and in the footer etc should now go to their main page.

Must've been due to them changing their Facebook address but works as intended now, presume they wanted to redirect them all to this main one instead of lots of smaller pages.

https://bortonpetrini.com/

646034 Fw: BIO CORRECTIONS Closed Caroline Cruz 06-07-2024 Can you please correct the below bio locations



[cid:fce00bec-6acc-4a5b-bc25-127202111431]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
06-10-2024 Email Sent to Client - Ticket Closed

I've update the pages for Ed and Dan, per their email.

645828 JandJ Services Closed Caroline Cruz 06-06-2024 Can you add the below disclosure to the site



[cid:1927a374-9e54-423f-912d-00395a54dce5]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
06-07-2024 Email Sent to Client - Ticket Closed

I have added this disclamer into the Footer of the site for you.

645638 Borton Petrini Closed Caroline Cruz 06-05-2024 Can you please look through the site and make sure Jessica Dorn, Mercedes French, Diana Christian, Jeff Dains, Mac Prout, Frankie Rodriquez, David Eisenstein, Abigail Anderson are all no where on the site. Armin said they're still showing up on... 06-07-2024 Email Sent to Client

I realised it was the PDF's still appearing - I've now removed all of those and they no longer appear - it will, as you said, take Google a bit of time to realise this and will appropriately remove the links from Google Search once they figure they no longer exist.

645295 Borton Petrini Blog Archives Closed Caroline Cruz 06-05-2024 Can you please archive/unpublish the below blog posts? Please make sure they are not deleted from the back end, just archived so they are not live on the website. If that is not possible for any reason let me know so I can save them somewhere before... 06-06-2024 Email Sent to Client - Ticket Closed

I've hidden those too.

644146 Fw: Website changes Closed Caroline Cruz 05-29-2024 Can you please make the below updates



[cid:553df250-ee8a-45fe-beff-124752d4e9f8]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
05-30-2024 Email Sent to Client - Ticket Closed

I've changed the dates and the links.

It was all for last year's event still, as we wouldn't know lol

643858 The Mission Error Closed Caroline Cruz 05-28-2024 Hey the IG feed isn't working anymore on this site, can you take a look?
https://themissionkc.org/
[https://themissionkc.org/wp-content/uploads/2024/04/15172-EK_MKC_WS.jpg]<https://themissionkc.org/>
Homeless Shelters Near Me - Mission at Kern...
06-03-2024 Email Reply Received Okay i'll try and get logged in when they can get me that code [cid:ed40c0a1-e289-4065-a8f0-ec191869a565] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:797a6837-fa68-4a47-9b32-619007f8208c] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Monday, June 3, 2024 1:29 AM To: Caroline Cruz Cc: ah Subject: The Mission Error Update - Ticket: 643858 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, I think unfortunately the code cam in a little too late on Friday. I think what will be easier, is if we either try it one last time - or if you can log into the site and log into Instagram. Just to save any more struggles, I'm happy to send you a rough guide of where to do it, nothing complex and then we can sort the rest. Ticket ID: 643858 Status: Response Received Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
643841 Fw: Austin Stenberg- LA PAGE Closed Caroline Cruz 05-28-2024 Please see below



[cid:8a24598b-7322-48f3-be79-a066e2089d91]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
05-29-2024 Email Sent to Client - Ticket Closed

Austin is now back on the LA page

641992 Fw: Please Update Bio- Sarah Ornelas Closed Caroline Cruz 05-16-2024 [cid:f280b88e-f2f6-45cb-836a-536714dfc15f]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
05-22-2024 Email Sent to Client - Ticket Closed

We've added this bio for you now.

641534 Sandoval Tax Closed Caroline Cruz 05-14-2024 Can you add this May blog to the site please



[cid:75e8ff94-ec50-4628-82b8-c8551209bc9b]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
05-22-2024 Email Sent to Client - Ticket Closed

I've published this article for you.

641375 Fw: ASU Addresses on Website Incorrect Closed Caroline Cruz 05-13-2024 Can you please update the address



[cid:c014728d-82e5-426f-b22c-79edf57f9482]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
05-14-2024 Email Sent to Client - Ticket Closed

I have changed these to the correct addresses.

641283 Swanson Updates Closed Caroline Cruz 05-13-2024 Per email. 05-14-2024 Email Sent to Client - Ticket Closed

Blogs are all published.

641262 Borton - Memorium Page Closed Caroline Cruz 05-13-2024 Per email - add bios 05-13-2024 Email Sent to Client - Ticket Closed

I've added the 3 bios and removed the stock photo

640851 Fw: Bankruptcy and Creditors Rights Page Closed Caroline Cruz 05-09-2024 Can you please fix the alignment on the below page?



[cid:1430de43-5240-4c26-b07d-a112d143ebe6]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
05-13-2024 Email Sent to Client - Ticket Closed

I've upped the breakpoint for laptop to try and stop that from happening - its just an unfortunate thing with peoples names being all different lengths that they'll drop down in odd points.

639996 Fw: Update to the web site for ASU Commercial - Update profile of Wes McDonald Closed Caroline Cruz 05-03-2024 [cid:b3b2b1e1-0bbe-49de-bae3-9ae5cff7eea7]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
05-14-2024 Email Sent to Client - Ticket Closed

I've updated all the details.

639252 Fw: Testimonial Closed Caroline Cruz 04-30-2024 Can you please add the below testimonial to Judy MIller's website



[cid:aa4671c7-ce28-4be5-bf47-cb8d8f700c35]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
05-08-2024 Email Sent to Client - Ticket Closed

Added the testimonial to the homepage carousel.

639108 Fwd: Weber Metals Website Certificates Update Closed Caroline Cruz 04-29-2024 Please see below

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Karla Rodriguez <KarlaRodriguez@webermetals.com>
Sent: Monday, April 29, 2024 1:38:13 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Subject: Weber...
04-30-2024 Email Sent to Client - Ticket Closed

This has been added

638780 Borton Petrini Closed Caroline Cruz 04-26-2024 Can you please update Burhan Cicek's info to show the LA office info instead of the Sacramento office.

New number would be
626 Wilshire Boulevard, Suite 975
Los Angeles, California 90017
Phone: (213) 624-2869
Fax: (213) 489-3930



Also under...
04-30-2024 Email Sent to Client - Ticket Closed

I've changed all the info to the Los Angeles

638524 Fw: Website update Closed Caroline Cruz 04-25-2024 [cid:ca614da3-97b1-484c-88bb-2714a0a780c3]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
04-30-2024 Email Sent to Client - Ticket Closed

The Spring Fling link has been removed

637940 Fw: Spring Fling 2024 Closed Caroline Cruz 04-23-2024 Please add this link to the events page on the missions site



[cid:d78f067e-f0cc-4dae-833a-005f9c4b5c23]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
04-30-2024 Email Sent to Client - Ticket Closed

Added to events page

637521 BWI Closed Caroline Cruz 04-22-2024 https://bwimp.com/contact-us/
Can you please update the email on the bottom of the contact page to parts1@bwimp.com
[cid:566c0fef-ba64-4b83-be58-18424648a4b7]



[cid:987f39e9-ad3b-4750-a138-b8e79da1243d]

Caroline Cruz | Marketing Coordinator

O:...
04-26-2024 Email Sent to Client - Ticket Closed

I've changed the email to parts1@bwimp.com

636555 Kern Museum Closed Caroline Cruz 04-17-2024 Tweaks on email - https://wingman.egnyte.com/navigate/file/2f2b962f-9525-4fb7-9084-20ad0b97c2bf 05-22-2024 Closed as Dave dealt after Caroline chased.
636421 Sandoval Tax Closed Caroline Cruz 04-17-2024 Can you please add our April blog to our website like we've done for the other months? Attached is the word document.




[cid:5c135194-0657-4ea8-b8ad-b816e7852097]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
04-26-2024 Email Sent to Client - Ticket Closed

Published blog - https://sandovaltax.com/tax-saving-tips/

636402 Fw: Subscribe button/link added to our website Closed Caroline Cruz 04-16-2024 Hey can we make a subscribe button on the ASU website like the one shown on the example site below?



[cid:9eb5541e-cee6-40cd-95f7-8dcfa213e482]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
04-26-2024 Email Sent to Client

I've had a look, but I don't have a clue - as said a couple of times before the site was built in Joomla, we really don't have a clue how to use this system, unfortunately!

 

It's also all very out of date

635675 Rebeca Gonzalez Site Closed Caroline Cruz 04-10-2024 There are some comments on this markup link as well

https://app.markup.io/markup/48b7911d-6bb8-432d-a25b-89fe1b75e349



[cid:c0ec1d82-3cc2-408e-9a35-301d819c2216]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992 | C: 661.340.0276
E:...
05-08-2024 completed all comments on markup
635672 Kern County Gun Club Closed Caroline Cruz 04-10-2024 I've added in some notes for this draft website if you can review them



[cid:e6151a5e-aa79-4942-ab34-dc720bba5d40]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
08-02-2024 more gun comments
635669 Matt Stillwell Site Closed Caroline Cruz 04-10-2024 Just a heads up, i've added a few comments to the markup link



[cid:d45c9377-ce63-4ab8-9743-066c7d3914a9]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
04-23-2024 Email Sent to Client - Ticket Closed

Just finished wrapping up those comments you made, and added the new products.

Don't know whether it's worth mentioning or not but a few of the other products have descriptions so if we could get something similar for these newer products we can try finalise those individual product pages.

https://wordpress-281931-4169849.cloudwaysapps.com/

635237 Fw: TMKC Event Photos Update Closed Caroline Cruz 04-08-2024 Can you please add the below links


[cid:24c09891-0a83-4426-b56c-25e3b1cca03a]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
04-11-2024 Email Sent to Client - Ticket Closed

These have been added.

634828 ASU Closed Caroline Cruz 04-05-2024 Can you create a login for the ASU internal team to make edits and name it ASU Internal or something?



[cid:6b5e9c95-f130-4232-a71a-7202cca46a6d]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
04-05-2024 Email Sent to Client - Ticket Closed

Username: ASU Internal

P: 4D?]L6Dz?69)d#a7eVb#

 

login - https://asucommercial.com/administrator/

633893 Open Tickets Closed Caroline Cruz 03-29-2024 These are a few things that are open that need to be done as soon as possible

1.
Alpha Produce, the map is too small on the home page. Also the text on that distributions page that names all the locations, some are bold and others are not, can...
04-11-2024 borton bits, all done.
633385 The Mission at KC Closed Caroline Cruz 03-25-2024 Can you please change the below "view gallery" links to maybe a button or something so it can stand out more?



[cid:1d9f9bfe-5472-47db-a6ac-cd862bd808f6]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
03-26-2024 Email Sent to Client - Ticket Closed

I changed the colour of the links and bolded the text.

633382 ASU Website UPdates Closed Caroline Cruz 03-25-2024 Can you please update the following :



1.
Can you change the resources tab to say properties search and have it link directly to where the featured properties tab is going. (they don't want there to be a drop down tab that you have to click to,...
04-02-2024 Email Reply Received Hey seems to be working for me? [cid:2189f0f6-f008-4eed-be1c-09f740a1f47f] [cid:8b489424-038e-482b-93da-62828be3857b] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:0ade77cb-5fcd-40cc-a3b3-67d0faa31c4b] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Tuesday, April 2, 2024 8:24 AM To: Caroline Cruz Cc: ah Subject: ASU Website UPdates Update - Ticket: 633382 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, I've done all bar the 'moving the video below.' For some reason also, the image does not load on the 2023 section where I've updated the PDF - no matter what I do, it doesn't work. I've copied the size of the other image, but nothing shows. This unfortunately falls back to when we migrated the site and referring to the fact it's built in Joomla, something we're mostly guessing with - whether you have anyone that can aid to sort that - as I've exhausted all my ideas! Ticket ID: 633382 Status: In Progress Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
633042 Alpha Produce Closed Caroline Cruz 03-21-2024 Can you please update the email on the contact page to Sales@alphaproduce.net

Get Outlook for iOS<https://aka.ms/o0ukef>
Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This...
03-22-2024 Email Sent to Client - Ticket Closed

This has been changed, must happened during the backup!

632988 Fw: Weber Metals Website update Closed Caroline Cruz 03-21-2024 [cid:6a9f7d27-f77d-4b09-bfa4-69c0ccf6ab58]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
03-22-2024 Email Sent to Client - Ticket Closed

Updated this certificate also

632862 Fwd: Weber Metals Website update Closed Caroline Cruz 03-20-2024 Please see below updates

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Karla Rodriguez <KarlaRodriguez@webermetals.com>
Sent: Wednesday, March 20, 2024 4:20:35 PM
To: Caroline Cruz...
03-22-2024 Email Sent to Client - Ticket Closed

These have been combined and added onto the site to replace the old.

632859 Fwd: web site Closed Caroline Cruz 03-20-2024 Can you please remove the estimators email from the contact page and ensure the submissions go to that estimator ema

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Bryan Watson <bwatson@kernasphalt.com>
Sent:...
03-21-2024 Email Sent to Client - Ticket Closed

Removed the email from the page, and double-checked that the form sends to that email.

632663 Fwd: Alpha Wholesale Produce Website Correction Closed Caroline Cruz 03-19-2024 Can you make the map a little larger please on both the home page and distribution page

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Connie Lopez <clopez@grapevinemsp.com>
Sent: Tuesday, March 19, 2024 7:26:08...
03-22-2024 Email Sent to Client - Ticket Closed

I've changed the distribution page, put the map on its own row and then added a zoomed-in photo of the areas so you can see.

I haven't a clue how to edit the homepage, unfortunately, not something I can easily do apparently, I'll have another look but the site is very old-timey..!

631908 Kern Asphalt Closed Caroline Cruz 03-13-2024 Can you please remove these emails from the contact page


receptionist@kernasphalt.com<mailto:receptionist@kernasphalt.com>

Don Locey – dlocey@kernasphalt.com<mailto:dlocey@kernasphalt.com>

Bre Watson –...
03-15-2024 Email Sent to Client - Ticket Closed

The emails have been removed.

631590 STS Closed Caroline Cruz 03-12-2024 Please update the “Our Certifications” page on the STS website replacing the current Quality Management Certificate with the attached updated version.




[cid:0b188bf5-c05e-44ae-bf05-4c92b8dc744c]

Caroline Cruz | Marketing Coordinator

O:...
03-19-2024 Email Sent to Client - Ticket Closed

Updated the Certifications page with updated screenshots of the PDF and linked both of those to the full PDF directly.

https://sierratechnicalservices.com/our-certifications/

631338 Borton Petrini Closed Caroline Cruz 03-11-2024 **Please note, if this work will take longer than the 4 hours that is included in each month, can you please split it up?​**

Can you please see the layout for the blog page and see if there's a way we can fix how it looks?
The logo is covering the...
03-22-2024 Logging time for Memorium page
630465 WEBSITE ISSUE BP Closed Caroline Cruz 03-06-2024 There is an issue with the Read Profile button on the attorneys page. Look at the screenshot here and fix please: https://paste.pics/ca199cb1be02651caf96a9a9b87ae89c 03-06-2024 Email Sent to Client

Haven't been able to perfectly sort this out just yet but for the sake of having the links not go to a 404 page I've changed the grid for the time being to one that works.

The other one is still there, just hidden, so that we can swap them back around. I'll inquire with Alex once he's back in tomorrow but just wanted to get you an update on this.

https://bortonpetrini.com/attorneys/

630426 ACDMD Closed Caroline Cruz 03-05-2024 Can you please change the refill form title to Prescription Refills https://acdmd.com/refill-submission/

Can you also add this note "Please fill out this form completely, and we will be in touch with you. Thank you!" above the first box to be...
03-08-2024 Email Sent to Client - Ticket Closed

Added an additional message field.

630117 ACDMD Closed Caroline Cruz 03-04-2024 Can we please add a CAPTCHA to all intake forms on the site?

There is one on the contact page, now the refills one,



[cid:04767bb1-7472-4f03-862d-d46795852ed7]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
03-06-2024 Email Sent to Client - Ticket Closed

As per the other ticket I've just closed, reCAPTCHA is set site wide so encompasses all forms.

629811 Sandoval Tax Closed Caroline Cruz 03-01-2024 Can you please replace the videos for the location pages since they all currently have the Bakersfield one?

Los Angeles Ad<https://youtu.be/UGc-Oy6lhEc?si=JP9vH85QV_C4Ioh->
Sacramento Ad<https://youtu.be/QNlkHXx2wGM>
San Diego...
03-06-2024 Email Sent to Client - Ticket Closed

Gone through all the locations and swapped out the Bakersfield video for the newer, location specific ones.

https://sandovaltax.com/fresno-cpa-firm/

629454 Kern Asphalt Closed Caroline Cruz 02-29-2024 Good morning,

Can you please remove estimator@kernasphalt.com and keep info@kernasphalt.com as well as receptionist@kernasphalt.com for the contact email on the website.



[cid:03833b77-1051-4fce-9865-599461e53412]

Caroline Cruz | Marketing...
03-08-2024 Email Sent to Client - Ticket Closed

I assumed you meant the contact form as there wasn't any emails on the contact page, I've added those to the page.

629179 Rebeca Gonzalez Law Site Closed Caroline Cruz 02-28-2024 Good morning,

I finally have some feedback for this site, she sent me everything in a doc and then realized she had the markup link so there are a few comments in there as...
03-07-2024 Email Sent to Client - Ticket Closed

all site revisions done

629176 Drug Free Website Closed Caroline Cruz 02-28-2024 Can you please make these edits to the site



[cid:40650743-df5a-40a5-983a-8388bb9bdff8]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
03-07-2024 Email Sent to Client - Ticket Closed

All edits made on live site

628683 Borton Petrini Closed Caroline Cruz 02-26-2024 Can we make sure these bio's aren't clickable on the draft memorial page?





[cid:70a92021-9f39-4bf9-a92f-5e2cefeb4730]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
02-29-2024 Email Sent to Client - Ticket Closed

I've removed the links from the profiles.

627855 Fw: NEW BIO- ABIMELEC VARGAS Closed Caroline Cruz 02-21-2024 [cid:2b1a13b4-30fb-4dcd-922d-c4760292b817]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
02-22-2024 Email Sent to Client - Ticket Closed

Abimelec has been added to the site.

Email signature link - https://bortonpetrini.com/wp-content/uploads/2024/02/Abimelec-Email-Signature-111px.png

627603 Fw: NEW BIO- ALYSSA CASTRO Closed Caroline Cruz 02-21-2024 [cid:c0356a38-5b2a-4873-837c-28d8740b2930]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
02-22-2024 Email Sent to Client - Ticket Closed

I've added Alyssa to the site.

Here's the link to the email signature photo - https://bortonpetrini.com/wp-content/uploads/2024/02/Alyssa-Email-Signature-111px.png

627599 Fw: BIO UPDATE Closed Caroline Cruz 02-20-2024 [cid:224fe462-650f-4cca-a9cd-dddb4cd47b03]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
02-22-2024 Email Sent to Client - Ticket Closed

This has been updated.

627582 Alpha Produce Closed Caroline Cruz 02-20-2024 Can you please add a new map to the distribution page https://alphaproduce.net/distribution/

That includes all the existing locations as well as:

Santa Maria, Ca
Arroyo Grande, Ca
Pismo, CA
Morro Bay, CA
Atascadero, CA
Paso Robles, Ca
Kings City,...
03-01-2024 Email Reply Received https://alphaproduce.net/distribution/ Can you please add in all the additional locations to the page: We currently distribute in Kern County, Tulare County, Kings County, Fresno/Stanislaus County, Monterey County, Valencia, Kern County, Tulare, Kings County, Fresno, Madera, Mariposa, Merced, Stanislaus, Santa Maria, Arroyo Grande, Pismo, Morro Bay, Atascadero, Paso Robles, King City, and Soledad Can you also remove both maps and the attached green one instead. On the homepage, are we able to add that same map as well? Can we move the market news and harvest of the month to the left side and add the map on the right like the example attached? https://alphaproduce.net/ [cid:22df6c8c-4175-4676-8851-f8962f643fe1] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:6dfc99ad-0b3f-4eea-9344-03bcef5061ea] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Thursday, February 29, 2024 3:51 AM To: Caroline Cruz Cc: ah Subject: Alpha Produce Update - Ticket: 627582 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, added map of California with markers on requested locations Ticket ID: 627582 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
627526 Alpha Produce Closed Caroline Cruz 02-20-2024 Do we have the login credentials for alpha produce ?

Get Outlook for iOS<https://aka.ms/o0ukef>
Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s...
02-22-2024 Email Sent to Client - Ticket Closed

Yes we do, they're on Cloudways and I've managed to log in.

627041 TSC Closed Caroline Cruz 02-16-2024 Can you please take off the LLC on the front page and just have it say Welcome to Trinity Safety Company



[cid:65b2d00e-3252-49c8-a176-39c10f7ad3b2]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
02-19-2024 Email Sent to Client - Ticket Closed

This has been adjusted

627035 JSS Almonds Closed Caroline Cruz 02-16-2024 Can we add this PDF to the marketing page on the JSS Almonds site



[cid:3fb55b7a-22c0-40c1-a3d5-5f2ded9a5154]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
02-19-2024 Email Sent to Client - Ticket Closed

I've added it onto a new Green banner row with some info and a button.

625814 Kern County Museum Closed Caroline Cruz 02-13-2024 Can we please make this edit to the site
[cid:3736cf9c-6a50-4819-bdbb-4c5e1371b733]
Can we please ensure that her email is linked bebe@kerncountymuseum.org


[cid:974bf66e-3bc3-4b2d-b691-961a2e02a337]

Caroline Cruz | Marketing Coordinator

O:...
02-14-2024 Email Sent to Client - Ticket Closed

All the emails are sent to that email.

I've just added an SMTP plugin and managed to successfully send a test email, so that should mean the emails work now too?

625807 Borton Petrini Closed Caroline Cruz 02-13-2024 Can you please update Steven Ferguson's bio



[cid:ee0037db-2be2-4d20-919f-8ca3bcd2e464]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
02-16-2024 Email Reply Received Thank you, Are you able to update that photo for Sandy's picture on the Leadership page also? [cid:655054e1-3984-4a4c-af00-2f0bc36f67ed] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:22d4efef-acc2-479a-8c56-345c91b02cbf] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Friday, February 16, 2024 9:16 AM To: Caroline Cruz Cc: ah Subject: Borton Petrini Update - Ticket: 625807 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, The bio has been adjusted. Ticket ID: 625807 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
625333 Fwd: BIO UPDATES Closed Caroline Cruz 02-09-2024 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Armin Dawood <adawood@bortonpetrini.com>
Sent: Friday, February 9, 2024 2:09:13 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Subject: BIO UPDATES

CAUTION: This email...
02-13-2024 Email Sent to Client - Ticket Closed

These have been changed.

625301 kern county museum Closed Caroline Cruz 02-09-2024 api key : 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

Can you please update the api key for the SMTP please


[cid:c71347ef-c4ca-4a6c-a0c4-bacdb6451978]

Caroline Cruz | Marketing Coordinator

O:...
02-13-2024 Email Reply Received Hey Alex, We use Sendgrid to set up the SMTP, i feel like you guys have added the API key for us before. There should be a spot in Wordpress for you to add that key in [cid:2691ea90-a865-4213-8f37-99e1abf0b0b0] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:250a6be3-a14c-4f8b-be60-52a66712e8a6] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Tuesday, February 13, 2024 1:36 AM To: Caroline Cruz Cc: ah Subject: kern county museum Update - Ticket: 625301 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, I'm not entirely sure where the SMTP has been set up for that website, I've looked on the site and can't see any SMTP plugin used. Cloudways also handles SMTP at the Server level, not individually on applications. So I'm struggling to see where you'd like or need me to place that API key. Ticket ID: 625301 Status: In Progress Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
624874 The Mission at KC Closed Caroline Cruz 02-07-2024 Can you please add this link to our Events page for the Spring Fling on April 20th?

Here is the...
02-08-2024 Email Sent to Client - Ticket Closed

I've updated the events page with the new link you provided and change the time to match what's said in the graphic on that page. 

If you just click where it says 'Spring Fling' in the table it should take you straight there: https://themissionkc.org/events/

 

In regards to the other email you sent about the text on the 'Homeless Services' page, I've made the text a little bigger and split it to two lines as you suggested. 

624297 Weber Metals Closed Caroline Cruz 02-05-2024 Can we please add a captcha to the contact form?



[cid:2971e187-bf97-4982-8cf3-bb87ed891a49]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
02-06-2024 Email Reply Received Hi, I just clicked that link and don't see a captcha added? [cid:cd183fd9-f5ca-4e49-a497-71c86cf419f7] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:c31db4ca-51eb-47c5-8469-2fbc84a17457] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Tuesday, February 6, 2024 6:34 AM To: Caroline Cruz Cc: tw Subject: Weber Metals Update - Ticket: 624297 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, As per the request I've added reCAPTCHA v3 to the contact form / site. https://webermetals.com/contact/ Ticket ID: 624297 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Tom White Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
623931 Kern BHRS Closed Caroline Cruz 02-01-2024 Can i get the analytics for the Kern BHRS and Drug free kern site for January?



[cid:e34d26ec-a50a-4743-8625-265693a269e1]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
02-06-2024 Email Sent to Client - Ticket Closed

I've sent these over separately via email.

623736 Sandoval tax Closed Caroline Cruz 01-31-2024 Can you please change the drop down to say San Bernardino, its spelled wrong



[cid:fdea36e6-0d72-419d-898e-1896ffd96b00]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
02-01-2024 Email Sent to Client - Ticket Closed

Apologies, this has been changed.

623722 Grapevine website Closed Caroline Cruz 01-31-2024 Hey can you check out the site, the format is weird

Get Outlook for iOS<https://aka.ms/o0ukef>
Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s...
02-01-2024 Email Sent to Client - Ticket Closed

Must've just been the cache playing up, all back to normal now!

623418 TSC Closed Caroline Cruz 01-30-2024 Can you please amend the last few comments that have been added, there was info missing and I also got this feedback

"On the b-roll video at the top of the home page. Can the video screen be taller as much of the images cut off the heads of those...
02-02-2024 Email Reply Received Thank you, Are you able to close the markup link so they can't make any more change requests? [cid:395b47a9-8225-4da5-9b4f-30622074b3c9] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:b9ac0947-2fb5-47e4-8f9f-24d5eb0659b0] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Friday, February 2, 2024 8:25 AM To: Caroline Cruz Cc: ah Subject: TSC Update - Ticket: 623418 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, Thanks, we're on this and I threw the information onto the project task earlier this week and got it rolling. We've been a man down but I'll get on this ASAP to get this wrapped up. Closing the ticket so it doesn't get too confusing, ta! Ticket ID: 623418 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Innovation Hub, Springwood Drive, Braintree, Essex, England, CM7 2DP. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
623415 The Mission Closed Caroline Cruz 01-29-2024 Can you please make these website updates


[cid:5fba83c1-cb5c-46dd-bc24-82c8d5e32f23]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
02-02-2024 Email Sent to Client - Ticket Closed

Just made those changes to the site as per their request.

1) See seperate email with screenshot I will send after this email.

2) Added text along the botton of the image. https://themissionkc.org/homeless-services/

3) Updated the page to match the newer ones with the image at the top and added the text that was asked for. https://themissionkc.org/women-with-children/

623407 Sandoval Tax Closed Caroline Cruz 01-29-2024 Can we please publish all the location pages that were added as well as the map on the homepage. Please ensure all tabs are added on the locations tab.



[cid:389d6f9c-4797-49cb-a5c7-371904529e5b]

Caroline Cruz | Marketing Coordinator

O:...
01-30-2024 Email Sent to Client - Ticket Closed

All pages are published and have been added to the menu

622384 Santura Duck Club Closed Caroline Cruz 01-23-2024 Hi,

I've added a few notes in markup for this site as well as sent an email to add sheet to the site

Can you add this cook schedule as a tab on the site as well





[cid:8d8e259e-53b6-4012-b431-e0fff0dfea27]

Caroline Cruz | Marketing...
01-26-2024 Email Sent to Client - Ticket Closed

Acknowledged and I've added this to the project we have running, so it's not complete just yet, so that I know we have all the information and tweaks in one place.

622339 The mission Closed Caroline Cruz 01-23-2024 Can you please change the Spring Fling Date on our “Events Page” to April 20th 2024 ?

Get Outlook for iOS<https://aka.ms/o0ukef>
Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice:...
01-26-2024 Email Sent to Client - Ticket Closed

This has been changed.

621799 The Misson Website Closed Caroline Cruz 01-20-2024 Please remove the event details for the Easter Good Friday community meal on our “Events” page.




[cid:a2024e7d-cbac-4d74-9e8a-a1d67b996389]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
01-22-2024 Email Sent to Client - Ticket Closed

Per the request I've removed the event details for the Easter Good Friday community meal from the events page.

https://themissionkc.org/events/

621796 STS Website Updates Closed Caroline Cruz 01-19-2024 Can we please remove the contact form on the contact page and add the text

If you would like more information regarding STS capabilities, we look forward to hearing from you.

Contact Information: Phone Number: 661 823-1090

Address:

Operating...
01-22-2024 Email Sent to Client - Ticket Closed

I've removed the contact form from the page, added in the text from your email, and updated the contact information below.

https://sierratechnicalservices.com/contact/

621374 Migrate ASU Site to Cloudways Closed Caroline Cruz 01-18-2024 Per email. 01-24-2024 Attempted
620924 ACDMD Closed Caroline Cruz 01-16-2024 Can we add a captcha to the site, she's getting a lot of spam



[cid:373383c4-0360-48d5-97c9-99d6960324eb]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
01-17-2024 Email Sent to Client - Ticket Closed

I've added a reCAPTCHA to the website, hopefully this should prevent some of the spam.

620921 STS Updates Closed Caroline Cruz 01-16-2024 Can you please add this pdf to the site, t can be placed on the Home Page at the bottom under the Request Information as a link titled Supplier Terms and Conditions. This way we can direct suppliers to it when we place a Purchase Order.

Another...
01-18-2024 Email Sent to Client - Ticket Closed

Per other email.

620664 Sierra Technical Services UPdates Closed Caroline Cruz 01-15-2024 Good morning,

Can we please update this asap?

On this page<https://sierratechnicalservices.com/our-certifications/>, please remove the current pdf certification and replace it with this...
01-15-2024 Email Sent to Client - Ticket Closed

I replaced the old PDF with the new one and have replaced both the logos at the bottom with the new ones you provided.

https://sierratechnicalservices.com/our-certifications/

620284 ACDMD Website Closed Caroline Cruz 01-11-2024 https://acdmd.com/


Can you please add this to the Pay Online page:

Click here to learn more about the Open Payments Database<https://openpaymentsdata.cms.gov/>
“For informational purposes only, a link to the federal Centers for Medicare and...
01-12-2024 Email Sent to Client - Ticket Closed

I've added the link and content from your email to the Pay Online page.

https://acdmd.com/pay-online/

620281 Influencers Website Closed Caroline Cruz 01-11-2024 Hi,

Can you please update the black and white image of the man on the homepage<https://www.influencersbakersfield.org/> to this photo [https://res.cdn.office.net/assets/mail/file-icon/png/photo_16x16.png] NEW BANNER...
01-16-2024 Email Sent to Client - Ticket Closed

Good idea, highlighted and underlined.

620278 The Mission at KC Closed Caroline Cruz 01-11-2024 Can we add this tag the header of the site please

<meta name="google-site-verification" content="V5G9Iw5ZG5AQYam6bMA8YU2EnWl_cXgtv5_rxkty98c" />


Can we also upload the attached HTML file?


[cid:208e396f-5d5c-4d39-82ee-c47f1462161c]

Caroline...
01-12-2024 Email Sent to Client - Ticket Closed

I've added the code from the email to the header of the site and have uploaded the HTML file you provided, although I'm not sure there's somewhere more specific it might need to be also.

HMTL file: https://themissionkc.org/wp-content/uploads/2024/01/google44ef6bb107d2f868.html

620205 Mission Website Closed Caroline Cruz 01-11-2024 Hello Caroline,
I hope all is well and that you had a great holiday season! Now that we are getting back on track and starting this new year, I wanted to send you a few updates for our website. Please let me know if you have any questions on this...
01-12-2024 Email Sent to Client - Ticket Closed

Per their requests I've sorted out the following:

1. Removed the dark filter from the hero images, they should be much clearer now and a few quality of life bits such as SEO tags to the pages.

2. Removed all events from the 'Events' page and replaced them with the three newer ones.

3. Removed Michelle and added a general contact for the donation center on the 'Items & Goods' page.

4. Added Jacquelin's photo and contact information above the video testimonial on the 'Volunteer' page.

Hopefully that sorts it out!

620048 CSC Closed Caroline Cruz 01-10-2024 Not sure why but there's nothing popping up for the cabling and about us page on the csc site?



[cid:e5290e47-2eb3-4036-9983-1a384b210555]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
01-11-2024 Email Sent to Client - Ticket Closed

I flushed the cache and checked on Incognito.

All appears to be back in working order!

619847 Weber Metals Closed Caroline Cruz 01-09-2024 Please update the link for Weber metals



[cid:10ea8b6b-a6cc-4798-ae34-071105aba7c1]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
01-10-2024 Email Sent to Client - Ticket Closed

I've updated the "Quality Causes" to link to the new doc you attached.

https://webermetals.com/certifications/

619645 Reports Closed Caroline Cruz 01-08-2024 Do you mind sending over the numbers on Drug Free Kern Website Visits, Drug Free Kern Website Page Views, Kern RX Return Website Visits and Kern Rx Return Website Page Views for December, the screenshots work just fine.

Thank...
01-11-2024 Email Sent to Client - Ticket Closed

I've sent these via email.

619046 Borton Petrini Bios Closed Caroline Cruz 01-04-2024 Can you please update the PDF downloadable version for Daniel Taylor, it is not there.

In addition to the downloadable pdf missing, I noticed the following about Daniel Taylor’s bio:



* Missing office phone number and fax. Tel: (209)...
01-08-2024 Email Sent to Client - Ticket Closed

I've managed to make the slightly bigger.

618583 STS Closed Caroline Cruz 01-03-2024 Changes Per Emails 01-03-2024 Email Sent to Client - Ticket Closed

I've made the requested change to the site per the email chain, updated the logo, removed text, changed the footer etc.

https://sierratechnicalservices.com/

618431 Fw: NEW BIO- DANIEL C. TAYLOR Closed Caroline Cruz 01-02-2024 [cid:920f0fe4-601b-4b92-a2e4-c1075b002a83]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
01-03-2024 Email Sent to Client - Ticket Closed

Thanks, thrown his email on there as well. No phone number or fax as far as I can see in that Bio doc so imagine they'll come later down the line if at all.

Here's the link also to his smaller email picture: https://bortonpetrini.com/wp-content/uploads/2024/01/Dan-C-Taylor-Signature-Image-111x111-1.png

618424 Fw: JAMES LYON PHOTO Closed Caroline Cruz 01-02-2024 Can you please update the photo for James Lyon, i tried but couldn't get the sizing right.

Can we also update the email link


[cid:64a9e4b4-07cf-471e-bd33-858fc5d288db]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
01-05-2024 Email Sent to Client - Ticket Closed

Changed James' photo to the new one in the PDF.

618421 Panorama Vista Website Closed Caroline Cruz 01-02-2024 Can you please add a donate button on the homepage, they've set up a paypal to be able to receive donates and sent me the paypal code



<form...
01-08-2024 Email Reply Received Awesome, thank you! [cid:e87b1d24-f1a9-4e5f-8b63-6bd482ac8eca] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:4903f442-1234-41f0-b3c0-7f35a2f9759c] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Monday, January 8, 2024 6:11 AM To: Caroline Cruz Cc: tw Subject: Panorama Vista Website Update - Ticket: 618421 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, Apart from it looking like the same bit of code, it works! Ticket ID: 618421 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Tom White Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman, Wingman MSP Marketing and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: I-Construct, Springwood Drive, Braintree, Essex, England, CM7 2YN. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
618006 Fw: Kristine Pfister Bogart bio Closed Caroline Cruz 12-21-2023 Please add the below practice area



[cid:ce9bcceb-9c54-4ba0-ad4d-8404e6c88e45]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992 | C: 661.340.0276
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
12-22-2023 Email Sent to Client - Ticket Closed

I went through and added 'Unlawful Detention' under her practice areas.

https://bortonpetrini.com/kristine-pfister-bogart/

FYI it doesn't have it's own page currently so won't take you anywhere.

615913 JandJ Special services Pay Schedule Closed Caroline Cruz 12-12-2023 Hello,

I sent you guys this schedule back in August to be updated, it looks like the dates are off, the month should be first. Can you reupload it?
https://jandjspecialservices.com/employees/



[cid:fc6d7c9f-a424-429f-87ba-194d6d4762e4]

Caroline...
12-21-2023 Email Sent to Client - Ticket Closed

I've updated the payroll calendar to have months first, days second.

https://jandjspecialservices.com/wp-content/uploads/2023/12/biweekly-Payroll-Schedule-2023-2024.pdf

614441 Fw: Website Analytics Closed Caroline Cruz 12-06-2023 Can you please gather the below info



[cid:e0aff6bb-2979-4bb3-a3ac-36f23d05b52e]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992 | C: 661.340.0276
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
12-08-2023 Email Reply Received Alex typically sends me the screen shots like below, can you send me those please? Kern Rx Return Report [cid:2dc3ed00-08cd-40f4-b409-632d97eb03ec] [cid:07824c65-4878-40dc-848d-186c389c16ac] Drug Free Kern Report [cid:bfa1746c-cb72-4022-b191-25882f0a4dce] [cid:84fd0c66-714c-4972-8206-c6c4f5ffdc1c] [cid:6b07bf3a-20ee-4452-8182-b7b04a3b3b88] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:8bea4f71-ce06-4ffa-a89e-0c3294766257] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Friday, December 8, 2023 1:13 AM To: Caroline Cruz Cc: tw Subject: Fw: Website Analytics Update - Ticket: 614441 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, Below are the stats for both sites: Drug Free Kern Website Visits: 181 Drug Free Kern Website Page Visits: 308 Kern RX Return Website Visits: 260 Kern RX Return Website Visits: 2,532 Hopefully that's all you need! Ticket ID: 614441 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Tom White Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
613504 Swanson Odell Blogs Closed Caroline Cruz 12-01-2023 Can you please post one of these per week for the next month




[cid:fae12388-a7da-4a45-a56a-6e560ca7a48f]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
12-04-2023 Email Sent to Client - Ticket Closed

All of the blog posts have been added to the site and scheduled to be uploaded weekly for the next month starting today.
 

612954 Grapevine Website Closed Caroline Cruz 11-30-2023 Can we add as section at the bottom of the homepage that says sign up to receive updates about Cybersecurity and a spot for people to opt in and add their email. Can we make sure those emails added come to my email so I can add their contacts into... 12-01-2023 Email Sent to Client - Ticket Closed

I've added a short CTA to the bottom of the homepage prompting for visitors name and email. These should then be send directly to your email to add to the mailing list 

612045 Pacific Coast Energy Closed Caroline Cruz 11-28-2023 https://wcecentralcoast.com/
https://pcebakersfield.com/contact-us/

Can we please update the name on the homepage to Loreen Belansky with the title "President" and remove Greg please across both sites. Also have no icon just her...
12-01-2023 Email Sent to Client - Ticket Closed

This has been actioned.

612032 Grapevine/Vine/CSC Website Closed Caroline Cruz 11-28-2023 Can we add a submission form to CSC, Gv, and Vine to capture leads please?


[cid:6925756d-df99-42be-b80e-c8e4af16ae72]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
12-08-2023 Email Sent to Client - Ticket Closed

Hopefully understood and have added similar submission forms to the CSE and Vine homepages as we did for Grapevine which I imagine is the best place to have them.

612029 Presto Precision Detialing Closed Caroline Cruz 11-28-2023 Can we add some sort of contact form to the site, maybe that says "Receive a free quote today" so we have something to take their info and start an email list?


[cid:326e4936-d916-4677-a957-ec3acf9bec8c]

Caroline Cruz | Marketing Coordinator

O:...
12-01-2023 Email Sent to Client - Ticket Closed

I've added a button on the menu for the free quote.

I then created a popup form to appear upon clicking.

611940 Fw: Duplicate paragraph on "About Us" page Closed Caroline Cruz 11-28-2023 Can you please correct this for Weber Metals?


[cid:86a54862-520b-421a-92d8-360e250aab49]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
11-29-2023 Email Sent to Client - Ticket Closed

This has been removed

611415 BP Website Closed Caroline Cruz 11-27-2023 Can you please make the below correction


[cid:d17f52e8-781d-46e5-9505-abdda2a2ee9e]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
11-28-2023 Email Reply Received Hey, it still says San Fran? [cid:56ad352c-a996-476f-b06a-2442b2e5d9e5] [cid:6b1064ee-8991-4be4-b414-773c03e04ae0] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:5d755893-1267-446b-aaee-db6b04ed0304] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Tuesday, November 28, 2023 8:12 AM To: Caroline Cruz Cc: ah Subject: BP Website Update - Ticket: 611415 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, This has been changed Ticket ID: 611415 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
610746 Borton - Leadership Page Closed Caroline Cruz 11-23-2023 We came to the conclusion that we are not doing a redesign project at this time. Instead, we want to add new tab called “Leadership” and under that page list Rosemarie Lewis at the top and below that side by side (to the left Stephanie Lopez and to... 01-04-2024 Emailed back but never replied, looks like Caroline sent the page live.
610694 CSC Site Closed Caroline Cruz 11-22-2023 Can you add this code to the site please

&lt;!-- Google Tag Manager --&gt;
&lt;script&gt;(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var...
11-23-2023 Email Sent to Client - Ticket Closed

code has been added.

610691 Vine Website Closed Caroline Cruz 11-22-2023 Can you please add this code as high as you can in the head of the site

&lt;!-- Google Tag Manager --&gt;
&lt;script&gt;(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var...
11-23-2023 Email Sent to Client - Ticket Closed

Code has been added.

610688 Google Tag Manager Closed Caroline Cruz 11-22-2023 Can you past this code as high in the head of the page as possible on the GV website please?

&lt;!-- Google Tag Manager --&gt;
&lt;script&gt;(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var...
11-23-2023 Email Sent to Client - Ticket Closed

Code has been added.

610673 Fw: NEW BIO- JAMES LYON Closed Caroline Cruz 11-22-2023 [cid:2f234199-355f-4c62-b7de-88e0b50f3a9d]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
11-29-2023 Email Sent to Client - Ticket Closed

James's profile has been added.

Here's the email signature photo link - https://bortonpetrini.com/wp-content/uploads/2023/11/James-Lyon-email-signature.png

608913 J & J Closed Caroline Cruz 11-15-2023 adjust the job application form fields on J&J -

Name

address

Phone number

Ever had a felony

Prior employment but just one is ok to be required but I would still want a few line if they had multiple jobs just not required.

I don’t need 3...
12-21-2023 Email Sent to Client - Ticket Closed

I've updated the form per your last email, just a few bits to comment on first.

Email address has been added.

Haven't added a date, since this field is hidden at the moment and is automatically filled upon completion (can be seen at the top of the photo she sent us).

Added an aditional employer spot, made the first required and corrected the text to account for two rather than three.

Made one reference required.

 

As for the formatting when it comes across to her, not sure why this has changed since I've been using the original form as a basis, however may be due to it no longer going across 3 pages and is now just one long form.

608850 The Mission Website Closed Caroline Cruz 11-14-2023 Can you make the encore boutique IG a smaller banner how it is on the homepage?


[cid:a3714a32-018e-4b7f-a648-8b7272c5e3fd]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
11-21-2023 Email Sent to Client

Unfortunately adding further Instagram accounts is a premium feature with the plugin we'd found, there aren't many available that offer Insta feeds for free it seems!

608105 Fw: ENGINEERING MANAGER - JOB POSTING Closed Caroline Cruz 11-10-2023 Can we get this job removed this morning if posisble?


[cid:7b607359-245b-4295-8de3-f50b54ec7092]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
11-10-2023 Email Sent to Client - Ticket Closed

This job has been removed.

608102 Kern County Museum Closed Caroline Cruz 11-10-2023 The Kern County Museum paypal on their website is not working, can you please look into this issue?

Good afternoon,

We need assistance fixing a broken link on our website, please refer to the bottom email.

From: Susan Hamilton
Sent: Thursday,...
11-13-2023 Email Reply Received Hey, Dave emailed me and said it was their wuhoo account so I let them know and I believe she just reconnected it and got it fixed Get Outlook for iOS ________________________________ From: Wingman Support Sent: Monday, November 13, 2023 6:24:18 AM To: Caroline Cruz Cc: ah Subject: Kern County Museum Update - Ticket: 608102 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, I've walked through the donation page, added in some dummy details and it pinged me through to a link for either paying with Paypal or with Debit/Credit card. I didn't go any further as I don't use or have a PayPal account to log in with. What exactly is the issue? If someone logs in from there does it show an error code, or does it not allow anyone to send the money to the linked account? Has anyone tested a dummy payment or logged in to see what happens? Ticket ID: 608102 Status: In Progress Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
606946 Vine Marketing Site Closed Caroline Cruz 11-08-2023 Can we please change Kyleen's title to controller on the site

Get Outlook for iOS<https://aka.ms/o0ukef>
Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are...
11-08-2023 Email Sent to Client - Ticket Closed

This has been changed

606438 Judy Miller Site Reviews Closed Caroline Cruz 11-06-2023 Here are a few reviews we can add to the site


#1 We met Judy because she was the listing agent on a house we were interested in seeing. Judy met us at the house and we immediately felt confident and at ease. She is the perfect combination of...
11-08-2023 Email Sent to Client - Ticket Closed

We'll get these added to the site.

For other future bits like this, an email within our email chain is fine, I don't want things to get too confusing with project bits on tickets, and emails etc. lol

Regarding the site, we've worked on those revisions you sent across and have completed those, I'll get these reviews added, review the site over again and see where we are at for a more affirmed update handover - to figure what's needed and what's left.

606030 Fwd: NEW BIO-RYAN KALASHIAN Closed Caroline Cruz 11-03-2023 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Armin Dawood <adawood@bortonpetrini.com>
Sent: Friday, November 3, 2023 2:33:05 PM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Subject: NEW BIO-RYAN KALASHIAN

CAUTION:...
11-08-2023 Email Reply Received Hey can I get the link for his signature photo also? [cid:0d295bb0-8952-4e40-904b-fb40eb0d5f9e] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:16484a6d-864e-41f9-97bc-af034e1272cc] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Wednesday, November 8, 2023 6:49 AM To: Caroline Cruz Cc: ah Subject: Fwd: NEW BIO-RYAN KALASHIAN Update - Ticket: 606030 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, Ryan has been added. Ticket ID: 606030 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
604641 Fwd: ENGINEERING MANAGER - JOB DESCRIPTION Closed Caroline Cruz 10-30-2023 Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Lydia Ojeda-Alvarez <lydia.o-a@sierratechnicalservices.com>
Sent: Monday, October 30, 2023 10:27:20 AM
To: Caroline Cruz <ccruz@grapevinemsp.com>
Subject: RE:...
10-31-2023 Email Sent to Client - Ticket Closed

The job description has been added.

604580 Fwd: ENGINEERING MANAGER - JOB DESCRIPTION Closed Caroline Cruz 10-30-2023 Can we remove this please

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Lydia Ojeda-Alvarez <lydia.o-a@sierratechnicalservices.com>
Sent: Monday, October 30, 2023 8:28:14 AM
To: Caroline Cruz...
10-30-2023 Email Sent to Client

We've removed the link to the Job description, awaiting a new one.

603944 STS Website Closed Caroline Cruz 10-25-2023 Will you please delete the following job openings along with their job descriptions from our website?



Contract Manager

EH&S Manager

Procurement Buyer



[cid:2f56bfd1-b7de-44d2-8d12-75d0aec81030]

Caroline Cruz | Marketing Coordinator

O:...
10-26-2023 Email Sent to Client - Ticket Closed

I've removed the bottom two, Contract Manager wasn't on the job list from what I could see.

602232 Fw: Drug Free Kern Website edits Closed Caroline Cruz 10-17-2023 Please see below edits


[cid:f05560b1-8e9f-44fa-af81-336a785f1602]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
11-21-2023 Divi wasn't allowing the page to be updated, hence this ticket sticking around for longer than norm - backend editing seems to work most of the time
602227 Boots and gowns Closed Caroline Cruz 10-17-2023 Can we make the client her own username to access the site, what I sent her wasn't working

can you make it
info@bootsandgownsgala.org
Pw: V@rner93314


[cid:00c5c288-8b02-48c4-8c12-e5c35cce5ab7]

Caroline Cruz | Marketing Coordinator

O:...
10-18-2023 Email Sent to Client - Ticket Closed

Please see below.

https://bootsandgownsgala.org/wp-admin/

Username - Admin Account

P - Hv0jne1P)N*NlKk)I!MKg^b0

602221 Influencers SIte Closed Caroline Cruz 10-17-2023 Can you please make the below changes


[cid:98777da3-6181-4efd-82a9-fc327386cc71]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
10-19-2023 Email Sent to Client - Ticket Closed

I've made the changes they highlighted in the email in regards to the home and about us page: Home | Influencers Bakersfield | California

602218 Boots and Gowns Closed Caroline Cruz 10-17-2023 Can you please add the below code to the site


[cid:c776e4a3-766f-461f-87da-d825dad1923e]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
10-19-2023 Email Sent to Client - Ticket Closed

I've added the code to the site.

I'm not sure whether it works or what it's supposed to do, though.

602185 Grapevine Website Closed Caroline Cruz 10-17-2023 Can we please remove the pop up that comes up on our site about merging with Lanpro


[cid:aca1b6bf-7433-4d80-b71d-31231d5e0547]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
10-17-2023 Email Sent to Client - Ticket Closed

The popup has been removed.

602170 Swanson O'dell Blog Closed Caroline Cruz 10-17-2023 Please see below


[cid:ad072cc3-3643-4eab-b04c-8dd223fcc44f]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
10-19-2023 Email Sent to Client - Ticket Closed

I've updated the categories of their most recent blogs to Personal Injury Law per the email you forwarded from Evan the other day.

601892 Fwd: Borton Petrini Website Closed Collin Myers 10-16-2023 Has this issue been fixed?

Collin Myers
Grapevine MSP
661-742-6454

Get Outlook<https://aka.ms/qtex0l> for iOS

________________________________
From: Armin Dawood <adawood@bortonpetrini.com>
Sent: Monday, October 16, 2023 10:39 AM
To: Collin Myers...
10-16-2023 Email Sent to Client - Ticket Closed

Yes, this has been rectified - I believe Alex emailed you earlier to let you know.

598207 Borton - Add Attorney Closed Caroline Cruz 09-29-2023 Per email. 10-02-2023 Email Sent to Client - Ticket Closed

Russell has been added to the site.

596814 Fw: NEW ATTORNEY BIO-AUSTIN STENBERG Closed Caroline Cruz 09-22-2023 Please see below
[cid:d4253a90-8590-4291-a7b1-8157b921bb13]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
09-22-2023 Email Reply Received Thank you, Can i also get a signature link? [cid:5913c8f5-0184-47cc-9ab3-84c2f1d336f9] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:62deaf4d-aadf-4a92-a53f-5677e5183e67] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Friday, September 22, 2023 7:36 AM To: Caroline Cruz Cc: ah Subject: Fw: NEW ATTORNEY BIO-AUSTIN STENBERG Update - Ticket: 596814 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, Austin has been added. Ticket ID: 596814 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
596806 Fw: EH&S FACILITIES MANAGER Closed Caroline Cruz 09-21-2023 Please see below request


[cid:e242e4ff-efd0-40cb-805a-e26d8ca42fa6]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
09-22-2023 Email Sent to Client - Ticket Closed

I've added in the new job role as disclosed and applied a popup 'announcement' to the homepage that will show up for the next month.

Homepage: STS Development | STS Development (sierratechnicalservices.com)

Careers page: STS Development | Careers (sierratechnicalservices.com)

596453 Fw: STS WEBSITE - UPDATE Closed Caroline Cruz 09-20-2023 Please see below


[cid:551b0f5f-ce25-4571-ba7e-c83011511fe9]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
09-22-2023 Email Sent to Client - Ticket Closed

Removed the requested job posting from their site.

596448 Boots & Gowns Gala Closed Caroline Cruz 09-20-2023 Hi,

We made this site<https://wordpress-894903-3414999.cloudwaysapps.com/> for this client a while back but it looks like their domain is still the wordpress url, can we change that to bootsandgownsgala.org<http://bootsandgownsgala.org/>


* ...
09-25-2023 Done and emailed Caroline. Google 2FA blocked us out, sent IP for them to change.
595458 Weber Metals Closed Caroline Cruz 09-15-2023 Here is a list of updates we need made to the site, it's mostly new information to add [https://res.cdn.office.net/assets/mail/file-icon/png/docx_16x16.png] Verdi Website Update Rec _... 10-03-2023 Email Sent to Client - Ticket Closed

I've made the appropriate ammendments and additons following the word document that they provided, notably to the About Us, Capabilities, Products and Contact pages.

595102 Fw: Attorney Signatures Closed Caroline Cruz 09-14-2023 Can you please get me thelinks for the attorney's below


[cid:5977b9f1-d447-4076-a540-026828d4aecb]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-18-2023 sorted and emailed.
594832 The Mission Website Closed Caroline Cruz 09-14-2023 Can you please update the following information on our website:

1. Encore Store locations Saturday (10AM-2PM) Attached photo*
2. On the events page please remove the Spring Fling, Remove “ the Mission’s annual BBQ and Meet me in Paris …” ,
...
09-14-2023 Email Sent to Client

Made the chanegs to the Encore and Events pages.

Here's a link to the live 'page': Restoring hope and transforming lives - Mission At Kern County (themissionkc.org) 

As well as a link to the draft page: Restoring hope and transforming lives - Mission At Kern County (themissionkc.org)

Unfortunately both of these are on the same site, although they are different pages, so I won't be able to make those individual edits to the header as requested.

Again as with the Pilates site, if we're able to login to the Instagram tomorrow we should be able to get those feeds up as well.

594403 J&J Special Services Closed Caroline Cruz 09-13-2023 It looks like the timecard has messed up now for employees.

The calendar is gone so that needs to be added back and there is 2 lines that require a name, can we only have 1 name required...
09-14-2023 Email Reply Received Hey Alex, Just checked and I still see 2 name fields, can you try and refresh it? [cid:b331133d-93c3-4d18-b62b-efb549ecbfe8] Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Ccruz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 [cid:a4c2cb3b-00a0-4a64-a572-3b4fd2e62d09] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. ________________________________ From: Wingman Support Sent: Thursday, September 14, 2023 1:40 AM To: Caroline Cruz Cc: ah Subject: J&J Special Services Update - Ticket: 594403 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, Apologies, but the calendar appears to no longer show - Gravity forms as we know hasn't played ball for a while, so we're unsure why this has vanished.. I'm certain the date picker should work equally fine. Otherwise, it's no date picker at all lol I've removed the duplicated name field. Ticket ID: 594403 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
594311 J & J special services Closed Caroline Cruz 09-12-2023 Good morning,

The calendar for this site isn't showing up anymore and they need that to enter their time. Can you check on this asap?

Get Outlook for iOS<https://aka.ms/o0ukef>
Wingman and RADAR CRM™ are trading styles of Wingman Marketing...
09-12-2023 Email Sent to Client - Ticket Closed

The calendar stopped working, not sure why..!

Swapped it to a differing date selection, this should still work equally the same.

594054 SCEI Closed Caroline Cruz 09-11-2023 Here is the last set of comments, once these are made, we are ready to go live.

https://app.markup.io/invite/accept/QlX11clN






[cid:d116dca0-71ed-4136-847f-dbedbff51794]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992>...
09-14-2023 Email Sent to Client - Ticket Closed

Here's the link to the site, Sierra Construction (cloudwaysapps.com), rather than just the MarkUp that we send before. Hopefully the changes reflect what they were looking for.

593467 Fwd: Website Changes Closed Caroline Cruz 09-08-2023 The highlighted portion needs to be removed as well as below



Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Brian Branquinho <Bbranquinho@surfacepumps.com>
Sent: Friday, September 8, 2023 7:29 AM
To: Caroline...
09-11-2023 Email Sent to Client - Ticket Closed

As requested removed the two highlighted areas from the homepage.

593152 Fw: ANTHONY BELL PAGE Closed Caroline Cruz 09-08-2023 Can you please correct the phone number for Anthony Bell


[cid:b037550c-d82d-4700-8aa9-4519389953ca]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-08-2023 Email Sent to Client - Ticket Closed

This has been amended.

593149 Weber Metals Closed Caroline Cruz 09-07-2023 Can you please update the following link with the attached updated certificate?


[cid:f76677d9-c724-40cf-b4de-96367be4d837]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-08-2023 Email Sent to Client - Ticket Closed

Following your previous email, I've updated the link for 'Heat Treatment' on the Certifications page. 

Certifications | Weber Metals

 

592842 The Mission at KC Closed Caroline Cruz 09-06-2023 Can we remove the spring fling information on the events page on the site please.


[cid:2dc36035-d492-46d2-86db-f2fce272cbb9]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-08-2023 Removed that.
592205 Borton - Memorium Page Closed Caroline Cruz 09-04-2023 See email forwarded 09-08-2023 Email Reply Received Can you send me a link of how it looks so far ? Get Outlook for iOS ________________________________ From: Wingman Support Sent: Friday, September 8, 2023 3:04:54 AM To: Caroline Cruz Cc: ah Subject: Borton - Memorium Page Update - Ticket: 592205 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, We've made the page, and have created the profiles for those that have passed. We have 2 Bios for John and William, just need one for the other two. FYI - The images provided were rather low quality! Ticket ID: 592205 Status: In Progress Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
591985 Bakersfield Pilates Barre Closed Caroline Cruz 09-01-2023 The client has created a mock up of the site that she wants us to create. Can we make something as close to this as possible on her site please?
Pilates|Barre...
09-19-2023 Email Sent to Client - Ticket Closed

Made those two changes per your most recent email, deleting the "class descriptions" and centered the text on the homepage.

Their Instagram seems to be up and running now having updated to their most recent post as well.

591969 Bakersfield Pilates Barre Closed Caroline Cruz 09-01-2023 Can you please confirm if all leads for this site are going to hello@bakersfieldpilatesbarre.com?

For example on the our instructors page, there's a pop up that let's you get a free intro class, where is that...
09-04-2023 On them to still fix the SMTP... Closed
591640 Fw: Website Changes Closed Caroline Cruz 08-31-2023 can you please remove the highlighted items below


[cid:6916b399-e0bf-4f09-a2cd-662742b63237]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
09-01-2023 Email Sent to Client - Ticket Closed

This has been sorted.

591637 Trinity Safety Co Closed Caroline Cruz 08-31-2023 Can you add this script to the site so they can track audiences please

&lt;script type=&quot;text/javascript&quot;...
09-01-2023 Email Sent to Client

I've just checked and can confirm that the tracking code is installed per the LeadForensics instructions.

Can you please ask them to check again?

591100 The Mission At Kern County Live Site Closed Caroline Cruz 08-29-2023 Hi Guys,

Can we make these changes asap please to the live site?


1. The site is missing its Google Tag Manager Code. I have attached instructions and the code to this email. Please add this code to the header and body tags of the site.
2. ...
09-06-2023 done and emailed.
590764 Cal State Electrical Closed Caroline Cruz 08-28-2023 Cal State has added electrical services to their company and will be changing their name as well as their logo and colors. Please update the logo across the site . We also have a new domain. I can give you login access to get it moved over as its in... 09-14-2023 Email Reply Received I see it. Thank you Get Outlook for iOS ________________________________ From: Wingman Support Sent: Thursday, September 14, 2023 1:59:52 AM To: Caroline Cruz Cc: ah Subject: Cal State Electrical Update - Ticket: 590764 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, We've flipped the domain for these guys. I've also set up a DNS forward from the old URL to new. This should hopefully all be kicked into place by the time you see this! Ticket ID: 590764 Status: Wait for Response Many thanks, Alex Harris Marketing Manager | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wingmanmspmarketing.com A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png] -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
590497 BP Site Closed Caroline Cruz 08-25-2023 Please see below


[cid:c7f0068b-25b9-4f8a-b36d-92b6db5a8fa8]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
08-25-2023 Email Sent to Client - Ticket Closed

This has been amended.

590261 Sierra Technical Services Closed Caroline Cruz 08-23-2023 Can you please make the below updates


[cid:40f1968b-1e58-48d5-bd41-76477695ecee]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
08-24-2023 Email Sent to Client - Ticket Closed

I've removed the positions as listed in Lydia's email and added "Procurement Buyer" along with the attached PDF.

590213 The Mission at Kern County Closed Caroline Cruz 08-23-2023 I have attached a list of updates that need to be made to the site, please let me know if something is unclear or if you have questions. I've also re-attached their branding guide with all the... 09-26-2023 Instagram carousel feed on homepage.
589845 Borton Petrini Closed Caroline Cruz 08-21-2023 [https://res-h3.public.cdn.office.net/assets/mail/file-icon/png/photo_16x16.png]LR (1).png<https://grapevinemsp-my.sharepoint.com/:i:/p/ccruz/Efjr9Mfy7sVCn8nWdLdzT3kB7I-CTVxdoTvsUwefJk3gmg>
Can you replace Lauren Romans photo with this one as well...
08-22-2023 Email Sent to Client - Ticket Closed

Per your email I've updated the images for both attorneys, changed Lauren's email and updated her practice areas.

Lauren N. Romans - Borton Petrini

 

589149 Fw: New Bio- Lauren Romans Closed Caroline Cruz 08-18-2023 Please add Lauren Romans to the BP site


[cid:9d7e1971-930d-4810-b195-7240c7ffdb83]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
08-18-2023 .
588566 Jandjspecialservices Closed Caroline Cruz 08-15-2023 Are we able to make her application how it was before? A few weeks ago Dave I believe was trying to fix it so the applicants email shows up but she said whatever we did changed the way they come through and now it’s in multiple pages?
Get Outlook...
08-25-2023 Closing this for now, The forms won't save because of the 50 addons it has attached. - Caroline said Dave might look but there's nothing to be done. Not that it matters at all
588210 Borton Petrini Compliance Closed Caroline Cruz 08-14-2023 Can you look at the link below and make some of the suggested changes? Their site needs to be ADA compliant or they can be sued and if we don't keep it compliant they can come after Vine Marketing, it looks like their score has dropped and needs to... 08-23-2023 Email Sent to Client

An update on this.

We've been working on this as an ongoing ticket, ticking boxes to get the compliance up to standard.

587083 Bakersfield Pilates Barre Closed Caroline Cruz 08-10-2023 Can we please get this site live ? Her old site expired so she's good with getting this up. Let me know what you need!


[cid:93d5362b-c68d-42de-acef-8bad1f7fd6f5]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C:...
08-10-2023 Email Sent to Client

Ready to go.

IP needs pointing towards: 159.223.204.233.

Once done, we can then sort the SSL certificate to resolve the HTTPS :)

586693 Fw: New Bio- Emily Chen Borton Petrini Closed Caroline Cruz 08-09-2023 Please see attached bio and instructions below to add this attorney.

Thank you,

[cid:9d4deb1d-7dd6-4475-99c6-eb7625a1ac0d]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
08-11-2023 done emailed.
584871 J & J Payroll change Closed Caroline Cruz 08-03-2023 per email. 08-03-2023 Email Sent to Client - Ticket Closed

I've swapped out the payroll schedule for the new one.

584345 Drug Free Kern - Website Edits. Closed Caroline Cruz 08-01-2023 See Email. 08-03-2023 Email Sent to Client - Ticket Closed

Following the requests from Bianca I've made changes to the spacing and layout on the "what we do page", uploaded the info graphic from their Kern BHRS Page, swapped out their drugfreekern@ email addres and provided a link to their prevention form.

580842 JSS Almonds Closed Caroline Cruz 07-20-2023 Please post both of the videos in this folder on the marketing tab on JSS Almonds site. https://wearewingman.sharepoint.com/:f:/r/sites/Grapevine/Shared%20Documents/General/Campaigns/VINE%20MARKETING/JSS%20Almonds/Videos?csf=1&web=1&e=vR2u4M 07-31-2023 Email Sent to Client - Ticket Closed

Videos have been added to the page.

577371 Borton - (Per below and email) Closed Caroline Cruz 07-07-2023 I heard back from them and they think it's a good idea to list the attorneys by Surname, First Name to make it easier for them to make edits on their own but they'd like to see what it looks like before you publish.

Also, they are wanting to add an...
07-10-2023 Completed bits as outlined by Caroline's email, swapped first names and surnames around for the attorneys page and created a separate 'in memoriam' page.
577368 Kern Asphalt - (Per Email) Closed Caroline Cruz 07-07-2023 Hey can we please add these 2 other recycling yard's to the site? You can make each location its own section that shows the address, add the checkmark boxes of what they accept and have a map added for each location?

There's already a page for the...
07-24-2023 I completed this last week.
574881 Quantum Knight Closed Caroline Cruz 06-29-2023 Per the email and below.

Additional edits for the website:
"PERFORMANT, PROACTIVE, AND PERSONALIZED PROTECTION.”
Remove period
Add a comma after proactive. (As we move further into your content, this is one standard to put in place. I prefer an...
06-29-2023 Completed changes as per Caroline's emails, however in regards to the video (found here: https://www.dropbox.com/s/wycx9l6i5xp91ew/Quantum_Knight_website_banner_video_V4.mp4?dl=0) There is no audio so need to let her know this. (have forwarded the original email)
573992 Titan Oilfields Closed Caroline Cruz 06-27-2023 Per email. 07-24-2023 I sorted this in the end.
573988 Simmons Construction Closed Caroline Cruz 06-27-2023 Per Email. 06-29-2023 Email Sent to Client - Ticket Closed

I've updated the email listed on the contact page as well as setting the "Request a Quote" email to the same. 

572777 Titan Oilfields Closed Caroline Cruz 06-23-2023 Per email - Create a form and check updates. 06-26-2023 done. emailed.
565926 Asphalt Closed Caroline Cruz 05-31-2023 Form. 05-31-2023 Sorted the bits in the email.
562738 Sierra Technical Services - Changes and Vulnerability Bits Closed Caroline Cruz 05-16-2023 Per email forwarded. 06-06-2023 Completed edits to Grapevine site as per Caroline's email regarding VoIP page and some rouge badges / images.
562734 Grapeman Farms Closed Caroline Cruz 05-16-2023 Per email forwarded on. 05-16-2023 All changes as per email.
560283 Influencers Change Closed Caroline Cruz 05-09-2023 Per email. 05-09-2023 Email Sent to Client - Ticket Closed

I've changed the details per the email request.

557548 the sierra technical services website Closed Caroline Cruz 04-25-2023 Add this job per email. 04-27-2023 Resolved and site migrated across - waiting for Caz to point the DNS
548336 Pilates Bakersfield - Wix Integration Closed Caroline Cruz 03-17-2023 Setting up email to keep track - Per email. 03-17-2023 Highly painful integration method. Sent to Caroline.
546710 IT Glue - Vine Credentials Closed Caroline Cruz 03-10-2023 Add Vine website credentials into IT Glue. 04-20-2023 Time for Borton work.
544275 Advanced Fabrication Closed Caroline Cruz 02-28-2023 Swap out all of the Bison fonts. 03-02-2023 Email Sent to Client - Ticket Closed
543676 J & J Ticket - Website Changes Closed Caroline Cruz 02-24-2023 See Email or below.

Can we make the following updates to this site please https://jandjspecialservices.com/

Homepage:
Remove Sacramento from header
change phone # to 6614962556
remove fax # and change to above phone number

Services:
remove...
03-02-2023 Email Sent to Client - Ticket Closed

I've updated the contact information across the site, removed mention of Sacramento from the mentioned places and updated the application form to no longer require the aforementioned fields.

I created a separate 'Employee' page that has links directing off to the links that were previously in the drop down nav, as well as the Form W-4  that was attached in the original email. (although the comments say W2 form I presume the attached was the intended form)

543183 Borton Closed Caroline Cruz 02-22-2023 Borton email. 02-23-2023 added
542730 Schwebel Petrol - Email Closed Caroline Cruz 02-20-2023 See Email. 03-06-2023 Looked into - not much can be done - naff builder and wants more than it offers. Emailed Caroline.
542398 Panorama Email Closed Caroline Cruz 02-17-2023 See email. 02-17-2023 Email Sent to Client - Ticket Closed

I've made the requested changes to the homepage footer and donations page. 

542384 Titan Oilfield - Email Closed Caroline Cruz 02-17-2023 See email. 02-24-2023 The site looks to be dead already - I removed the auto-renew on the domain. Emailed Caroline.
542107 Weber Metals Closed Caroline Cruz 02-16-2023 Per email. 02-16-2023 Tweaked bits per email.
541691 Panorama Vista Closed Caroline Cruz 02-14-2023 Email changes. 02-15-2023 Email Sent to Client - Ticket Closed

I ran through the site and changed all the contact details + mailing addresses as detailed in Michelle's email and added a link to their Instagram in the footer of the homepage.

541220 JSS Ticket Closed Caroline Cruz 02-13-2023 Remove section on post. 02-13-2023 Email Sent to Client - Ticket Closed

I've removed what I could assume were the pictures of room 14, under the projects being the pictures of the warehouse.

 

538928 JSS Almonds Email. Closed Caroline Cruz 02-01-2023 Add logo. 02-01-2023 Added logo.
534554 STS Site Closed Caroline Cruz 01-26-2023 Can you please update the careers page per below request
I need the STS Career job postings, along with our job descriptions updated on our Website please.


1. Delete the Quality Assurance Manager position – as it has been filled
2. Add...
02-07-2023 Done and Sent an email to Caroline.
532056 Trinity Safety - Forms Closed Caroline Cruz 01-16-2023 See email. 01-16-2023 Email Sent to Client - Ticket Closed

Site had lost connection to Google ReCapcha. Fixed. Removed and re-established API key to Google.

531093 Coastal Netting - Remove all. Closed Caroline Cruz 01-12-2023 See email. 01-12-2023 Email Sent to Client - Ticket Closed

I have removed all of the Coastal Netting applications.

531064 Borton - Website Updates per Email Closed Caroline Cruz 01-12-2023 See email. 01-13-2023 Email Sent to Client - Ticket Closed

I've changed the badges throughout the site and added the 2 new attorneys.

529846 J&J Specialty Services Closed Caroline Cruz 01-06-2023 https://jandjspecialservices.com/
Do you know what security certificate has expired? We aren't able to go to the site anymore?
[cid:f3c1e757-200b-4aad-978a-b4f26d7255f1]


[cid:41564c13-eaa2-4bdc-93c3-b7cf649655d0]

Caroline Cruz | Marketing...
01-06-2023 Email Sent to Client - Ticket Closed

I've renewed the SSL certificate.

 

For some reason, the auto-renew on the SSL within Cloudways never plays ball!

529817 Trinity Safety Company Closed Caroline Cruz 01-05-2023 https://trinitysafetyco.com/

Can you make the below changes and then let me know when the resumes email is created so we can link them to all the managers?

I need to get the “Request a callback” section in the contact us section working. Right now...
01-10-2023 Email Sent to Client

I've sorted out the form on the contact page.

I've also added that email to the application form, however, we can't make the resumes email, your team will have to do that and branch it out to those other emails she requested. It's all linked on the site so once it's made it should work.

529541 BP Bio Update Closed Caroline Cruz 01-04-2023 Can you update Brad Post's bio with this one please


[cid:adb461d7-1732-4d5d-ac56-977cb3623eb0]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
01-05-2023 Email Sent to Client - Ticket Closed

Added the new bio, and updated Rosemarie and added Isabell.

529125 Borton - Compliance Check Closed Caroline Cruz 01-03-2023 I ran a compliance report for BP and it looks like there are a few things that need to be looked at.

Here's the link to the report I ran,...
02-28-2023 Logging general Borton Time.
521854 Borton Images Closed Caroline Cruz 11-24-2022 Please resize the image in the screenshot that Caroline emailed 11-24-2022 Email Sent to Client - Ticket Closed

I've sorted the quality issue with the downloadable PDF.

521443 FW: Borton Petrini Site Closed Caroline Cruz 11-23-2022 Need to speak to Cloudways to ask them to remove any browser notification – we’re told it’s likely due to the volumes of traffic from their IP address hitting the website. It’s not suspicious, so Cloudways need to flag accordingly to prevent any of... 11-24-2022 Email Sent to Client - Ticket Closed

I've messaged Cloudways and they can confirm that the error message will no longer appear and or block anyone from accessing the website.

521194 FW: Borton Petrini Site Closed Caroline Cruz 11-22-2022 Could you generate these links with these images so they can apply them to their emails? 11-24-2022 Dave Sorted - would've helped if they gave us the right image sizes etc.
521190 FW: Site Update Closed Caroline Cruz 11-22-2022 Hi,

Can we update this bio for Anthony Bell. Please make sure it’s updated for downloadable bio as well.

I've also attached a bio for Ieenor Lin to be added.

Lastly,

Can you let me know where to find the bios on the backend of wordpress? The...
11-24-2022 Sent.
521094 Borton site loading speed Closed Caroline Cruz 11-21-2022 Pls take a look at the site loading speed. Make sure things are updated, SSL is happy (in cloudways) and Breeze caching plugin is added and flushed. 11-21-2022 Solved.
520949 bwmimp site is down Closed Caroline Cruz 11-21-2022 This website is down and from investigations it seems the php 7.4 on this server is causing the problem. We need to migrate the site across to the other server with newer php and see if that spins up again. 11-21-2022 Email Sent to Client - Ticket Closed

Restored the website - a plugin must've been updated and caused it to crash - have removed auto-updates entirely.

520794 Schwebel Petroleum Closed Caroline Cruz 11-18-2022 Can we please add this site to our hosting ?
http://schwebelpetroleum.com/
[http://schwebelpetroleum.com/wp-content/uploads/2015/03/SchwebelPetroleum_slide.jpg]<http://schwebelpetroleum.com/>
Bulk Fuels & Petroleum Products - Schwebel...
11-22-2022 Sorted and sent IP to Caroline.
519837 Fw: Please Updated Payroll schedule for website Closed Caroline Cruz 11-15-2022 Can you please look into this?


[cid:1dc77cdc-4139-4a47-80b4-c66eed87ca4f]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E: Ccruz@grapevinemsp.com<mailto:Stanley@grapevinemsp.com>
W:...
11-15-2022 Email Sent to Client - Ticket Closed

I've updated the payroll schedule that is present on the website to match the one attached in yours and Jamie's email. 

519230 Sequoia Pest Solutions Closed Caroline Cruz 11-10-2022 Can we make some edits to this site. https://sequoiapestsolutions.com/
The pricing needs to removed and replaced with something like " contact us for pricing" theres pricing on the residential page and theres also an add on section, lets remove that...
11-11-2022 Email Sent to Client - Ticket Closed

I've removed mention of any mention of pricing from the residential page, including the add on section and have removed the squirrels from the home and pest pages.

517835 Fw: Sierra Technical Services - Website Update Closed Caroline Cruz 11-04-2022 Can you please add this job description to the site?



[cid:73ddda51-af00-49da-b8d9-d3644a9f7628]

Caroline Cruz | Marketing Coordinator

O: 661.377.2992<tel:661.377.2992> | C: 661.340.0276<tel:661.573.8372>
E:...
11-08-2022 Email Sent to Client

I've added the position to the website.

516745 Kern asphalt Closed Caroline Cruz 11-01-2022 Kern asphalt is getting a lot of spam from their contact form, can we do the captcha thing to try and limit it ? 11-02-2022 Email Sent to Client

I've tweaked and added reCAPTCHA Version 2.

So there is now a Checkbox under both forms, worst-case scenario it'd be best to remove the form on the footer, as it provides instant access to a form upon opening the website.

I'll keep an eye on it for now and see if it improves.

516502 Weber Metals Closed Caroline Cruz 10-31-2022 Good Morning Caroline,

I am on our website today and it looks like many of the changes to the images reverted back. They are on the site again and need to be removed. Here is a list:

History – top slider
Unmatched Accuracy – homepage slider
Over...
11-28-2022 .
516080 Weber Metals Closed Caroline Cruz 10-27-2022 Can we please hide the life at weber page on their live site. She wants it gone now but not deleted because she will be making edits



[cid:fb4e1b05-8873-42c2-984d-cd99716ddd9e]

Caroline Cruz | Marketing Coordinator

O:...
10-28-2022 Email Sent to Client - Ticket Closed

I've drafted the life at Weber page and have taken it off the menu.

515533 Gazelle Transportation Closed Caroline Cruz 10-26-2022 https://gazelletrans.com/

Can we get Terrell Jensen, Brian Erquhart and Maria Ojeda removed from the leadership team under the about us tab, they are no longer with the company. Can you also get me the login information for this client?
10-31-2022 Email Sent to Client

Changed the design to what he'd laid out in the email.

 

https://gazelletrans.com/about-us/leadership-team/

 

Changed the live page as it was already tweaked beforehand.

513015 Kern Asphalt Site Closed Caroline Cruz 10-11-2022 P {margin-top:0;margin-bottom:0;} Can someone look into this error? https://www.kernasphalt.com/contact-us/


Caroline Cruz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Ccruz@grapevinemsp.com

W: www.grapevinemsp.com

2236...
10-12-2022 Email Sent to Client

I believe I have that fixed now. Had to replace the form engine with an alternative as I couldn't work out what was causing it. Have tested and it seems to work. Can you try with the client and make sure they receive it through? Thanks.

513009 Kern Behavioral Health Site Closed Caroline Cruz 10-11-2022 P {margin-top:0;margin-bottom:0;} Can you confirm if you have access to these sites? Also, we are in the process of renewing their contract and they want to know that if at any point they decide to cancel with GV, would we be able to give them a... 10-12-2022 Email Sent to Client - Ticket Closed

Yep we do have these hosted in your Cloudways account, so can help if/when required with these.

511032 Daniel Salas Site Closed Caroline Cruz 10-04-2022 P {margin-top:0;margin-bottom:0;} Can you resend me the link to the draft site please? I finally got a response from someone to look over it.

Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E:...
10-04-2022 Email Sent to Client - Ticket Closed

Sure - https://dsh.vinecloud.net/.

This was started by the web dev before guys worked with us, but we have access so we'll do our best to pick up any changes to get this wrapped up.

510744 Weber Metals Closed Caroline Cruz 10-03-2022 P {margin-top:0;margin-bottom:0;} There are some glitches on the current site for Weber.

The pictures have been removed on the header images for the unmatched accuracy and over 7 decades, can we add in an existing photo to both of...
10-06-2022 Got rid of another video, and sorted out plugins.
510148 BWImpliment Website Closed Michael Lightfoot 09-30-2022 The PDF's on the site are not working 09-30-2022 Email Sent to Client - Ticket Closed

The website had tripped and prevented the PDFs from being downloaded.

This has been fixed and they now work.

508518 Site Update - Borton Petrini Closed Michael Lightfoot 09-23-2022 Please update bio's per the email sent to you 10-06-2022 Fixed another live borton tweak.
507797 Tejon Tribe Closed Jennifer Moore 09-22-2022 Investigate why the posts aren't appearing when a member is logged in. I realised they needed to be tagged in the category, which they now are and they are viewable if logged in as an admin, but they aren't if logged in as a user. They are all... 09-22-2022 .
507728 Borton Petrini Closed Michael Lightfoot 09-22-2022 Hi Michael,

I noticed Tamie Cummins bio wasn’t updated on the live site only on the draft site, can we please have that updated?

Also, on the live site, Claudia is on the Fresno page, please remove her from the Fresno page.

Thank you
09-22-2022 Email Sent to Client - Ticket Closed

I have completed both requests below.

506480 Top Brass Website Closed Michael Lightfoot 09-16-2022 Having issues with the site, please investigate. Imagine it's just a "site isn't working", so we just need to check through and see its functionality 09-16-2022 Email Sent to Client - Ticket Closed

I've managed to jump in and restore the website.

It appears a few plugins when updated cause problems on the site, I'm not sure how it was built but it seems we'll have to pause some of the automatic updates to prevent this from happening again.

505913 Fwd: Meeting Summary Closed Caroline Cruz 09-13-2022 Can someone look into this? I made sure she refreshed it on her end and she logged in on another account and it still isn't showing ?
Get Outlook for iOS From: Julie Gonzales <Jtgonzales@tejonindiantribe-nsn.gov>

Sent: Tuesday, September 13, 2022...
09-15-2022 Email Sent to Client

I've had a look, but unfortunately, I'm not sure what documents are required on the page.

I couldn't see any posts set to 'Private posts' in order to have them appear on the Tribal Member documents page, as in order to appear they need to be categorised as the above.

By placing the PDF documents into new posts then they should appear on that page.

505403 Fw: Borton Petrini Website Updates Closed Caroline Cruz 09-09-2022 P {margin-top:0;margin-bottom:0;} Here are the links they said aren't working
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308
...
09-16-2022 Have gone through the site - all the changes were made, will email Dave the affirmative list of changed changes.
505127 Fw: Borton Petrini Website Updates Closed Caroline Cruz 09-08-2022 P {margin-top:0;margin-bottom:0;}

Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308
This message and any attachments are...
09-09-2022 Email Sent to Client - Ticket Closed

I've fixed the current website - someone updated the WordPress environment which broke all of the images, and well most of the site.

504495 Fw: [Weber Metals] Password Changed Closed Caroline Cruz 09-06-2022 P {margin-top:0;margin-bottom:0;} Did anyone change the password?

Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@vinemarketing.com

W: www.vinemarketing.com

2236 Orpheus Ct. Bakersfield CA 93308
From:...
09-07-2022 Email Sent to Client - Ticket Closed

This was me, sorry. The default one was no longer working.

So it's all good now :D

504446 J&J Services Closed Caroline Cruz 09-06-2022 P {margin-top:0;margin-bottom:0;} Please update on the site
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308
This message and...
09-07-2022 Email Sent to Client - Ticket Closed

This has been updated on the site.

504437 J&J Services Closed Caroline Cruz 09-06-2022 P {margin-top:0;margin-bottom:0;} https://jandjspecialservices.com/

They got an error while doing timecards again. Can you look into it?
J&J Special Services | Crossing Guards For Kern County & Sacramento County

J & J Special Services...
09-06-2022 Email Sent to Client

Seems to be ok right now at least. I can see several entries have been made overnight. There are no errors showing to me on the site.

Will keep this open and maintain an eye on it incase the issue flares up again.

It's likely that several staff members try and submit forms around the same time, the site can't really cope and may crash out.

503685 Weber Metals Closed Caroline Cruz 09-01-2022 P {margin-top:0;margin-bottom:0;} Here is the updated list of changes for the Weber Metals site. We can get photos to you soon, we should get the stills back next week. I'm waiting on a few bit of info still but I wanted to send it so your team can... 09-07-2022 Checked over, good to get on with
503221 JSS Site Closed Caroline Cruz 08-31-2022 P {margin-top:0;margin-bottom:0;} Can you add this to the Marketing tab on the JSS site
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield...
09-05-2022 Email Sent to Client - Ticket Closed

I've added the PDF to the Marketing tab as a sub-menu item on the menu - I wasn't sure if you required it on the page as a new content row or simply just that.

503022 New Website Project Closed Caroline Cruz 08-30-2022 P {margin-top:0;margin-bottom:0;} Hello,


I have a new project that might be a little more difficult to recreate. We have an Ag client and they currently use a Google Sheets doc that pulls data from an agronomy website to measure water/soil...
08-31-2022 Ad to speak with Caroline and prospect to suss out project requirements.
502038 Weber Metals Closed Caroline Cruz 08-29-2022 P {margin-top:0;margin-bottom:0;} Are you guys able to get us the video that's on this page? https://webermetals.com/60000-ton-press/
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
08-29-2022 Email Sent to Client

If you hover over the video and see the play/pause button appear, bottom right should be an options menu. Click that and it should allow you to download the video there?

502019 Cones Health Food Closed Caroline Cruz 08-29-2022 P {margin-top:0;margin-bottom:0;} https://coneshealthfoods.com/

This site has been getting a lot of spam recently through their website contact forms. Can you guys look into it and see if there's anything we can do to stop it? Cones Health Foods...
10-27-2022 Email Sent to Client

I've enabled bot protection for the website.

I've also installed and activated another layer of anti-spam protection.

If the problem persists, the website is most likely highly targeted by bots, in which the best case scenario is to simply remove the contact form or purchase a more premium spam protection plugin.

However, depending on how many valuable messages come through the form, will decipher whether that'll be worth it or not.

500463 https://www.mhwolfeassoc.com/ Closed Caroline Cruz 08-22-2022 P {margin-top:0;margin-bottom:0;} Can you let me know if you have access to this site? If so, please remove the email info@mhwolfeassoc.com.





Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E:...
08-23-2022 Email Sent to Client

Unfortunately, we do not have access to this site.

499726 https://www.moujskincare.com/ Closed Caroline Cruz 08-18-2022 P {margin-top:0;margin-bottom:0;} We have another website that we are needing to update. She has a squarespace site so can you see if you can make updates to it?

Can you review her website and the changes and let me know the cost and if you're...
08-25-2022 Email Sent to Client - Ticket Closed

Cool, thank you!

We've got this into our workflow next week. I'll close this ticket as we'll manage from a project our side and provide you with an update.

499650 Tejon Indian Tribe Closed Caroline Cruz 08-18-2022 P {margin-top:0;margin-bottom:0;} Can you take a look into the back end of the site, she said she had posted minutes for April and May before we fixed the issue last time and she deleted everything but its still viewable on Google.
Caroline Diaz |...
08-23-2022 Email Sent to Client - Ticket Closed

The ticket is now closed.

497879 BW Implement Form Closed Caroline Cruz 08-09-2022 P {margin-top:0;margin-bottom:0;} Can you look into this?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308
This message and any...
08-11-2022 Email Sent to Client - Ticket Closed

This has been resolved now with a further change to the settings inside GravityForms - this should now route via contactus@bwimp.com as intended. Let me know if you have anymore problems.

497587 Coastal Netting Closed Caroline Cruz 08-08-2022 P {margin-top:0;margin-bottom:0;} We
need the public IP of the hosting site, can you find that for me?
https://coastalnetting.com/

Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
08-15-2022 Email Sent to Client

Thanks for this. We'll take care of out of hours, just incase there's any problems then confirm the IP address for you to switch over.

495741 Borton Petrini Closed Caroline Cruz 08-01-2022 P {margin-top:0;margin-bottom:0;} Can you fix the issue?



Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308
This message and...
12-13-2022 Other stuff.
494662 Borton Petrini Hosting Closed Caroline Cruz 07-29-2022 P {margin-top:0;margin-bottom:0;} I don't recall if we've talked about this before but all parties from Grapevine and the IT from Borton Petrini are saying their site is hosted in Wordpress by AWS and we should be able to transfer the hosting... 08-01-2022 Email Reply Received P {margin-top:0;margin-bottom:0;} The record is updated. Were there multiple domains or just the one? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support Sent: Monday, August 1, 2022 9:19 AM To: Caroline Diaz Cc: ah Subject: Borton Petrini Hosting Update - Ticket: 494662 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, This has now been transferred. Please update the A record on the domain to 142.93.28.5. Ticket ID: 494662 Status: Response Received Many thanks, Alex Harris Senior Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wearewingman.co.uk A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ Expertly tailored outsourced marketing, digital and sales enablement services. -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
494414 Word Fence Closed Caroline Cruz 07-29-2022 P {margin-top:0;margin-bottom:0;} Do you know if we use word fence for our sites?

Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@vinemarketing.com

W: www.vinemarketing.com

2236 Orpheus Ct. Bakersfield...
08-01-2022 Email Sent to Client - Ticket Closed

Ticket Closed.

494402 Sierra Technical Services Site Closed Caroline Cruz 07-28-2022 P {margin-top:0;margin-bottom:0;} Can you log into this site and upload this new position? Let me know if other info is needed.


Godaddy Webspace

21566506 ((b-9PA6nxYB?^))
https://sierratechnicalservices.com/

Caroline Diaz | Marketing...
08-02-2022 Email Sent to Client - Ticket Closed

I have managed to get in and have added the position to the site.

494099 Fw: Website Overview Closed Caroline Cruz 07-27-2022 P {margin-top:0;margin-bottom:0;} https://acdmd.com/#

Can you give me a quote to make these updates listed below to the site?



Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
08-10-2022 Closed and moved to a project.
494088 Vine Marketing Site Closed Caroline Cruz 07-27-2022 P {margin-top:0;margin-bottom:0;} Can you update the icons on the site with these please.
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield...
08-02-2022 Email Sent to Client - Ticket Closed

Ticket closed.

493828 Website Hosting Closed Caroline Cruz 07-26-2022 P {margin-top:0;margin-bottom:0;} Can you move this site to our hosting platform? Here are the login credentials they gave us Login
URL: https://ip-72-167-47-213.ip.secureserver.net:2083/
Username:
jonezzz
Password:
%E3B?HlG[Bbp&mKr63

...
08-01-2022 Email Reply Received P {margin-top:0;margin-bottom:0;} The .net works still but not the .com Perhaps we just need to have the .com forward to the .net webiste Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support Sent: Monday, August 1, 2022 1:50 PM To: Caroline Diaz Cc: ah Subject: Website Hosting Update - Ticket: 493828 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, That'll just be the SSL, I've fixed that now :) Ticket ID: 493828 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Senior Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wearewingman.co.uk A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ Expertly tailored outsourced marketing, digital and sales enablement services. -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
492425 BP New Attorney Closed Caroline Cruz 07-21-2022 P {margin-top:0;margin-bottom:0;}


Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@vinemarketing.com

W: www.vinemarketing.com

2236 Orpheus Ct. Bakersfield CA 93308
From: Armin Dawood...
07-25-2022 Email Sent to Client - Ticket Closed

Dennis is now completely on the website in the rest of his practice areas and location.

492384 Fw: Ionos - BP Website Closed Caroline Cruz 07-21-2022 P {margin-top:0;margin-bottom:0;}
Please see issues below.
Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@vinemarketing.com

W: www.vinemarketing.com

2236 Orpheus Ct. Bakersfield CA 93308
From: Armin...
07-21-2022 Email Sent to Client - Ticket Closed
491937 BP Closed Caroline Cruz 07-20-2022 P {margin-top:0;margin-bottom:0;} Can you please remove Diana Christian from the firm’s website and make sure she’s deleted from all pages.


Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E:...
07-21-2022 Email Sent to Client - Ticket Closed

This has been sorted for you - her profile, listing on the Attorney's page + the Bakersfield page.

489231 ADA Compliance Checker Closed Caroline Cruz 07-13-2022 P {margin-top:0;margin-bottom:0;} I checked the compliance on another site. Can we try and those lower scores up higher ?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
07-14-2022 Had a look at what Caroline sent over, gonna need to perhaps delve deeper into other checkers...
488542 Fw: Website Support Closed Caroline Cruz 07-12-2022 P {margin-top:0;margin-bottom:0;}


Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@vinemarketing.com

W: www.vinemarketing.com

2236 Orpheus Ct. Bakersfield CA 93308
From: Armin Dawood...
07-14-2022 Email Sent to Client - Ticket Closed

Brittany's profile created, Added to attorneys page and Fresno page.

487701 Fw: Borton Petrini Closed Caroline Cruz 07-12-2022 P {margin-top:0;margin-bottom:0;}


Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@vinemarketing.com

W: www.vinemarketing.com

2236 Orpheus Ct. Bakersfield CA 93308
From: Caroline Diaz...
07-14-2022 Email Reply Received P {margin-top:0;margin-bottom:0;} Here is a picture of the links that need to be clickable. The only ones that aren't clickable currently are Scott and Janet Cervantes. Brittany's links will need to be clickable as well. Also, Lily Blake and Janet Cervantes' names are underlined on the attorney page for some reason. Can we remove the underline? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From: Caroline Diaz Sent: Tuesday, July 12, 2022 8:41 AM To: Wingman Support Cc: ah Subject: Re: Borton Petrini Update - Ticket: 487701 Scott’s page is missing his practice area list. Also, Janet’s practice areas are still not clickable links to each practice area page. Scott’s practice areas will need tp be clickable links too. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@vinemarketing.com W: www.vinemarketing.com 2236 Orpheus Ct. Bakersfield CA 93308 From: Wingman Support Sent: Tuesday, July 12, 2022 7:51 AM To: Caroline Diaz Cc: ah Subject: Fw: Borton Petrini Update - Ticket: 487701 Hello Caroline, Scott has been added to the attorneys page, Fresno page, created a PDF and profile. Ticket ID: 487701 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Alex Harris Senior Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wearewingman.co.uk A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ Expertly tailored outsourced marketing, digital and sales enablement services. -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
487675 Borton Petrini Closed Caroline Cruz 07-11-2022 P {margin-top:0;margin-bottom:0;} Can you please add in her bio.


&quot;I just noticed that Janet’s bio is not showing on the San Bernardino’s page. All attorneys should be
on their location page as indicated. Also, her practice areas listed...
07-12-2022 Email Sent to Client - Ticket Closed

Janet is now on the San Bernardino page.

486276 https://www.influencersbakersfield.org/ Closed Caroline Cruz 07-08-2022 P {margin-top:0;margin-bottom:0;} Can we make some changes to this site?


https://docs.google.com/document/d/13atjr6SbX637JmkM7xUo6igDWJ5mwQRlN2T3td4D1m8/edit?usp=sharing
Website Changes 7/7/22

Main Page: The Journey tab:...
07-13-2022 Email Sent to Client

All the changes have been made.

485751 Borton Petrini Closed Caroline Cruz 07-07-2022 P {margin-top:0;margin-bottom:0;} I've gone through all the emails and put together a list of things that have been done to the site, can you please let me know if there are things that i'm missing?


Changes ADA Compliance from 50 to 95/100...
07-12-2022 Email Sent to Client - Ticket Closed

These images have all been changed, home and about us.

485142 Borton Petrini Closed Caroline Cruz 07-06-2022 P {margin-top:0;margin-bottom:0;} Can we look into this?


&quot;Caroline, I am not sure if your team is aware of this but this page isn’t working https://bortonpetrini.com/attorneys/joseph-l-richardson/

It’s supposed to be Steve Ferguson bio...
07-07-2022 Email Sent to Client - Ticket Closed

These changes have all been made per the below.

485048 Swanson O'dell Closed Caroline Cruz 07-06-2022 P {margin-top:0;margin-bottom:0;} Caroline Diaz has shared a OneDrive for Business file with you. To view it, click the link below. Rights.zip I found this file of imagery for the ads. You can take a look and maybe switch out the content for the... 07-14-2022 Carrying on for 5 months $1000 more?
484678 Borton Petrini WP Engine Closed Caroline Cruz 07-05-2022 P {margin-top:0;margin-bottom:0;} The password was reset to kx6pF99BV.tv-j3 however the username is still the same.


They're asking me if they will still need to pay for the wpengine? Once you guys are done updating the site will they still...
07-06-2022 Waiting on DNS to apparently migrate the website.
484622 Fw: Website Support Closed Caroline Cruz 07-05-2022 P {margin-top:0;margin-bottom:0;}


Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@vinemarketing.com

W: www.vinemarketing.com

2236 Orpheus Ct. Bakersfield CA 93308
From: Armin Dawood...
07-06-2022 Email Sent to Client - Ticket Closed

Janet has been added, however as per my next reply to the template, In regard to the downloadable profiles, all we have access to is the PDFs which cannot be edited.

I will need the original documents they were designed in to alter the badging etc.

Likewise to what Janet G. Cevantes will have created for her downloadable profile being a new attorney? 

484556 Vine Marketing Closed Caroline Cruz 07-05-2022 P {margin-top:0;margin-bottom:0;} Do we have an analytics page set up for Vine Marketing and CSC?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct....
07-06-2022 Email Sent to Client - Ticket Closed

These tags have been added to vine and Cal.

484543 Fw: Website Support Closed Caroline Cruz 07-05-2022 P {margin-top:0;margin-bottom:0;}


Caroline Diaz | Marketing
Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@vinemarketing.com

W: www.vinemarketing.com

2236 Orpheus Ct. Bakersfield CA 93308
From: Armin Dawood...
07-06-2022 Email Sent to Client - Ticket Closed

I think there are a few tickets now for Borton but I will try and close them off as I go.

I have removed the profile of Aaron and the other places where Jeff and Sean were mentioned.

484477 Fw: Swanson O'Dell Closed Caroline Cruz 07-05-2022 P {margin-top:0;margin-bottom:0;} Can you add the code to the Swanson Odell site?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA...
07-05-2022 Email Sent to Client - Ticket Closed

This has been added into the site.

482645 Borton Petrini Closed Caroline Cruz 06-30-2022 P {margin-top:0;margin-bottom:0;} Do we have the login for the site or did you guys create a new draft site that isn't connected to their existing site? I need to transfer the DNS but don't want to ask them for a log in if we already have it?

...
07-12-2022 Email Sent to Client - Ticket Closed

Closing this ticket with others now open.

482161 Weber Metals Closed Caroline Cruz 06-29-2022 P {margin-top:0;margin-bottom:0;} Do you guys have access to this site yet? If so, can you make the below changes?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
06-30-2022 Email Sent to Client - Ticket Closed

Okay, sounds good!

481781 Tejon Indian tribe Closed Caroline Cruz 06-29-2022 P {margin-top:0;margin-bottom:0;} Can someone show me how to add the meeting minutes link instead of the files. Julie said she tried it and then she could see it on Google so she took it off and made it private and then she couldn't view it at all?... 06-29-2022 Email Sent to Client - Ticket Closed

I don't think what she reported as seeing was correct - not to say she's lying... but Google won't index something that quickly. It literally doesn't work that fast, so what she might have seen was one of the previous minutes that were indexed at the time the PDFs were directly uploaded to the website. If she clicks on any of those still indexed links, the files won't show as the file path no longer exists.

Example: tejon tribe meeting minutes - Google Search

The file must not be uploaded to the website whatsoever. It must be saved in a suitable location within their OneDrive or SharePoint file architecture (perhaps in a dedicated folder for minutes that will be 'public' within Tribe members). Once the file is uploaded, the share button must be selected and the given file path URL used on the website.

See "Share by using copy link" here: Share OneDrive files and folders (microsoft.com)

Once that URL has been copied from OneDrive, this can be pasted into the text within the website.

1. Login at Dashboard ‹ Tejon Indian Tribe — WordPress

2. Click on 'Posts' on the left hand menu pane

3. Click 'Add New' at the top

4. Enter a heading and content text in the respective boxes for this blog/news post

5. Paste the OneDrive/SharePoint file share link within the body of this post. This will then be clickable by members only (as blog posts can only be seen by logged in Tribe members)

6. (For best practice to ensure this remains entirely hidden from Search Engines), Scroll down to the 'Yoast SEO' section down the screen and see the 'Advanced' tab at the bottom. 

7. Identify 'Allow search engines to show this Post in search results?' and select 'No'

8. Identify 'Should search engines follow links on this Post' and select 'No'

That's the complete process to ensure this remains entirely hidden from Google - the fail safe being that the OneDrive file itself is not indexable by Google.

If she is having issues with the file sharing from OneDrive, I would suggest having one of your Helpdesk Techs take a look - it might be a particular security policy preventing her from sharing files in this way. They will be able to look and see what policies are in place and suggest a workaround. We don't have visibility or control of their 365 tenancy in any way.

481636 Bwimp.com Closed Caroline Cruz 06-28-2022 P {margin-top:0;margin-bottom:0;} Good morning,


This site is not working at the moment, can you please look into it?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
06-30-2022 Email Sent to Client - Ticket Closed

Hope the other email was received, realised I'd replied through outlook and not the ticket system.

478860 Jss Almonds Closed Caroline Cruz 06-22-2022 Can you confirm that we’re hosting the site for Jss?




Get Outlook for iOS Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged...
06-22-2022 Email Reply Received P {margin-top:0;margin-bottom:0;} Can you let me know the date that it was added to Cloudways? Another company is still charging JSS for hosting the site.. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support Sent: Wednesday, June 22, 2022 10:25 AM To: Caroline Diaz Cc: ds Subject: Jss Almonds Update - Ticket: 478860 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, Yep this is hosted in Cloudways! Ticket ID: 478860 Status: Closed Please reply to this email if the issue persists. For any new support enquiries please submit a new ticket. Many thanks, Dave Sutton Managing Director | Wingman Marketing Ltd T: 44 (0)1376 538984 | M: 44 (0)7342 154947 W: www.wearewingman.co.uk A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ Like to schedule a meeting? Please book some time to speak in my diary here If you don't want to hear from me again, just reply and let me know. -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
477982 Titan Oil Field Site Closed Caroline Cruz 06-21-2022 P {margin-top:0;margin-bottom:0;} Can you give me an update on this site? Are we waiting on any info from them for the site? Is it completed? I got word that they aren't happy with the project but I haven't been told they were in need of help so I... 06-22-2022 Caroline responded asking for an update as the ticket hasn't matched up, she didn't get Alex's email. I've re-sent his email.
476469 Tejon Indian Tribe Closed Caroline Cruz 06-17-2022 P {margin-top:0;margin-bottom:0;} The Board is still saying their minutes can be viewed. Can you look into it some more?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
06-18-2022 Email Sent to Client - Ticket Closed

Removed from the website. Need to host these via alternative means so Google cannot index them. Suggest uploading to 365 and then sharing that URL within the members area of the site or via a members update email.

Added robots.txt rule to stop Google from indexing PDF files uploaded to the site, but there's no guarantee if/when this will take effect. It's optional for Google's bots to recognize that or not.

476417 Borton Petrini Site Closed Caroline Cruz 06-17-2022 P {margin-top:0;margin-bottom:0;} We got the signed contract to continue with the ADA compliance for the above site as well as a few oither changes. I believe Alex already made a few of the ADA updates and there should be a few left.


We do need...
07-12-2022 Email Sent to Client - Ticket Closed

Closing this ticket with others open.

476401 Salas Site Closed Caroline Cruz 06-17-2022 P {margin-top:0;margin-bottom:0;} Caroline Diaz has shared a OneDrive for Business file with you. To view it, click the link below. RPReplay_Final1655331605.MP4 Philanthropy page:

Here is the video for how they'd like the page, link, logo, plus...
06-23-2022 Email Sent to Client - Ticket Closed

I've sorted out those final few photos on the teams page. 

About Us – Daniel C. Salas Harvesting, Inc. (vinecloud.net)

474402 Influencers Bakersfield Site Closed Caroline Cruz 06-14-2022 P {margin-top:0;margin-bottom:0;} Can you please update the URL under the M24 tab under events and also remove the Text Campout 24587&quot; part



...
06-14-2022 Email Sent to Client - Ticket Closed

I've made those changes for you.

473858 JSS Almonds Closed Caroline Cruz 06-13-2022 P {margin-top:0;margin-bottom:0;} Can you add this to the site in the blog section?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA...
06-21-2022 Email Sent to Client - Ticket Closed

This has been added to the blog section.

472455 Fw: Address on the Website Closed Caroline Cruz 06-09-2022 P {margin-top:0;margin-bottom:0;} Can you update the address. Its 5600 Norris Road.
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA...
06-10-2022 Email Sent to Client

I've changed the footer address to the correct one as requested.

472428 Tejon Indian Tribe Closed Caroline Cruz 06-09-2022 P {margin-top:0;margin-bottom:0;} Can you please make an correction to this site, on the homepage there is a tab that says "Tribe Member Documents" and it takes you to a log in which is correct but on the right side there is a section that says... 06-14-2022 Email Sent to Client

I have hidden the current minute's posts from Google along with the documents page - those that appear on Google currently are old and seemingly no longer exist.

I have also set the minutes posts to private posts - this way, you can only see them if you are logged in, I should've set them as that initially - for all future minutes, as long as they are set to private they will be hidden and inaccessible unless logged in.

471204 Website Update Closed Caroline Cruz 06-08-2022 P {margin-top:0;margin-bottom:0;} https://bigashescigars.com/

We have a potential client that would like their website updated. All the information and pictures will be the same, she just wants to make it look a little better. Her idea is to keep...
06-08-2022 Not a support request
470357 Fw: Google Analytics Update - Ticket: 464111 Closed Caroline Cruz 06-06-2022 P {margin-top:0;margin-bottom:0;} Are we able to give Matt Admin access? He said he can't see some pages to add his code.


Also, we added a chat box to the site but he couldn't find its location in wordpress. Can you let me know here he can find...
06-09-2022 Sorted.
470332 Indoff Closed Caroline Cruz 06-06-2022 P {margin-top:0;margin-bottom:0;} Can we connect her analytics page to her site? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308...
06-08-2022 Email Sent to Client - Ticket Closed

The tag has been added.

They should be able to open the Google Analytics console and see a real-time user when on the website.

470153 Fw: Daniel Salas Site Closed Caroline Cruz 06-06-2022 P {margin-top:0;margin-bottom:0;} Caroline Diaz has shared OneDrive for Business files with you. To view them, click the links below. DSC00013.jpg DSC00056.jpg DSC00093.jpg DSC01639
(1).jpg DSC01700.jpg DSC01754
(1).jpg DSC01781.jpg DSC01811
...
06-10-2022 Email Reply Received P {margin-top:0;margin-bottom:0;} Alicia Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. From: Caroline Diaz Sent: Friday, June 10, 2022 8:13 AM To: Wingman Support Cc: tw Subject: Re: Daniel Salas Site Update - Ticket: 470153 Erika MarshallFransico AganzaRafael PatinoJeslene GaytanAlicia Ramirez Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support Sent: Friday, June 10, 2022 6:28 AM To: Caroline Diaz Cc: tw Subject: Fw: Daniel Salas Site Update - Ticket: 470153 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, All the changes you mentioned in your email have been made, however there were a few team photos that appear to have been left out of the attachments in your email. Notably - Francisco Aganza (DSC00194), Rafael Patino (Rafael Headshot q), Erika Marshall (DSC00145), Jeslene Gaytan (DSC00253) & Alicia Ramirez (DSC00221). Hopefully the slideshow header on the homepage is as you outlined in your email. Ticket ID: 470153 Status: In Progress Many thanks, Tom White Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wearewingman.co.uk A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ Expertly tailored outsourced marketing, digital and sales enablement services. -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
469216 Fw: Hello and Website misspelling Closed Caroline Cruz 06-03-2022 P {margin-top:0;margin-bottom:0;} Can you correct this spelling error.
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308 This...
06-06-2022 Email Sent to Client - Ticket Closed

This has been fixed. Fortunately, it had only been up for a day!

468881 Nov's Sul SPpot Closed Caroline Cruz 06-02-2022 P {margin-top:0;margin-bottom:0;} https://www.novsoulspot.com/

Here is a website that we are needing to revamp. They don't really have any direction, they gave free range to update it and make it better. Would you be able to either update the...
06-14-2022 Email Reply Received P {margin-top:0;margin-bottom:0;} They said they don't have wordpress? Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support Sent: Tuesday, June 14, 2022 3:22 AM To: Caroline Diaz Cc: ds Subject: Nov's Sul SPpot Update - Ticket: 468881 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, Thanks for that. Annoyingly, it seems they might have IP-based security on the site, which is preventing me from getting into Wordpress. I think we might have to kindly ask them to either - disable the firewall IP basd restrictions, or add our IP address - 212.159.94.108 - to enable us to get logged in. Thank you! Ticket ID: 468881 Status: Response Received Many thanks, Dave Sutton Managing Director | Wingman Marketing Ltd T: 44 (0)1376 538984 | M: 44 (0)7342 154947 W: www.wearewingman.co.uk A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ Like to schedule a meeting? Please book some time to speak in my diary here If you don't want to hear from me again, just reply and let me know. -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
467795 Fw: Marketing Project Closed Caroline Cruz 05-31-2022 P {margin-top:0;margin-bottom:0;} Can one of you guys help me with this? He needs to run an ad for Republicans in the 3rd district which he has the audience on the spreadsheet and I believed the spreadsheet needs to be pre-approved but I don't... 06-02-2022 Advised Caroline we aren't in the best place to help - we don't know about political campaigns. She emailed me privately asking for support - I shared some articles I found.
465320 URGENT - Time card system Closed Michael Lightfoot 05-28-2022 This is J&amp;J speciality services site. Need this asap as it is used for timecard info



Michael Lightfoot | Account Executive O: 661.377.2992 | C: 661.301.5665

E: Mlightfoot@grapevinemsp.com

W: www.grapevinemsp.com This message and any...
05-30-2022 Email Sent to Client - Ticket Closed

Website was responding again - temporary blip?

Updated Gravity forms and re-entered the product key for premium support (as this also seemed to have dropped out).

Tested the forms, which work.

Tested the Zapier integration between Gravity Forms and the Dropbox PDFs, which work.

All confirmed as functional by Robert.

465287 WP Engine Closed Caroline Cruz 05-27-2022 P {margin-top:0;margin-bottom:0;} Question. If we host a site for someone and it comes time to renew the word press engine, is that something that you and the team take over and bill us for or do we leave that up to the customer to do? We have a... 05-27-2022 Email Sent to Client - Ticket Closed

Wpengine would be their current host, so yes that would become irrelevant if you took over the hosting. Don't imagine their bill would contain anything else, but without seeing it we can't be sure. (They might be paying them for the domain renwal or other hosting/support services outside of what you are quoting). But I would estimate that they won't likely need to pay for anything else from them if you take on the hosting.

464765 JSS Almonds Closed Caroline Cruz 05-26-2022 P {margin-top:0;margin-bottom:0;} Can we link all these certificates to their site like the one we did for the organic certificate?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
05-27-2022 Email Sent to Client

As requested, the remaining PDF certificates that you sent over have been linked to their appropriate logos on the 'Quality & Food Safety' page. 

I presume a few of these were newer so I've added the logos and links for those also.

464547 Indoff look book Closed Caroline Cruz 05-26-2022 add a look book 05-26-2022 Email Sent to Client - Ticket Closed

I've added the look book to the website as per your email.

464159 JSS Almonds Closed Caroline Cruz 05-25-2022 P {margin-top:0;margin-bottom:0;} Can we add this article to the newsroom tab on the site?... 05-26-2022 Email Sent to Client - Ticket Closed

The two articles provided have been added to the news section on the website.

464111 Google Analytics Closed Caroline Cruz 05-25-2022 P {margin-top:0;margin-bottom:0;} Did your team ever set up analytics for Grapevine?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA...
06-08-2022 Email Sent to Client

I've given Matt admin rights on the site.

The code for the chat is within Settings > Insert headers and footers.

464099 Grapevine Site Closed Caroline Cruz 05-25-2022 P {margin-top:0;margin-bottom:0;} We have a new google ads manager and he would like to have access to the ssite so he can install a type of code for analytics of the site. Can you get him a login? His name is Matt Moore matt@webitmd.com
Caroline...
05-25-2022 Email Sent to Client - Ticket Closed

No problem.

Matt has been added 

Username: his email address

Password: Nehx84XT7$nKb6cKNYCui&C3

464093 Grapevine SIte Closed Caroline Cruz 05-25-2022 P {margin-top:0;margin-bottom:0;} Are we able to add a live chat button to the website?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield...
05-26-2022 Email Sent to Client

We have set up the landbot live chat and added it to the site.

I have created 2 routes, existing clients and new prospects.

I have setup the emails to go to you, can be changed if required - you will receive the notifications from Grapevine@wearewingman.co.uk.

462959 Titan Oilfield servies Closed Caroline Cruz 05-24-2022 P {margin-top:0;margin-bottom:0;}

Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are...
05-25-2022 Email Sent to Client

We just took a look into the problem and unfortunately we don't have the login details for Elegant themes, as when this would've been set up by your previous web developer who used Divi.

I'm not sure if you would know or could possibly find these details? However, I can only imagine that the subscription would've run out by now.

462913 Illume Ag Closed Caroline Cruz 05-24-2022 P {margin-top:0;margin-bottom:0;} Can we add 2 credentials to edit for this site?

toni@purveyorbranding.com and shannon@purveyorbranding.com

Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E:...
05-25-2022 Email Sent to Client - Ticket Closed
460729 Kern Asphalt Closed Caroline Cruz 05-20-2022 P {margin-top:0;margin-bottom:0;} Can you let me know if we're hosting the site for Kern Asphalt? Our guys say we don't have the domain but i believe we're being billed? https://www.kernasphalt.com/
Home | Kern Asphalt | Bakersfield, California |...
05-20-2022 Email Sent to Client

We don't have visibility of the domains you do or don't have control over I'm afraid. We don't have access to your GoDaddy account (or any other domaj. Services you might use). We can only see the websites hosted within Cloudways. I can send you a copy of the list of sites - I'll email this separately. 

460708 Loans By Patti Closed Caroline Cruz 05-20-2022 P {margin-top:0;margin-bottom:0;} We are going to stop this project for Loans by Pattie, all we were waiting on was the draft site approval but we won't be moving forward.
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C:...
05-23-2022 Email Sent to Client - Ticket Closed

The ticket has been noted.

458560 Grapevine SIte Closed Caroline Cruz 05-17-2022 P {margin-top:0;margin-bottom:0;} Are we able to get a copy of the site that we can add to a drop box link? " What I was looking for was the template you used for your site or a copy of your site that we could
just re-populate with Maine...
05-18-2022 Downloaded and resent a copy of the site - await a response to make sure that's okay.
457758 Rock Harbor Church Closed Caroline Cruz 05-16-2022 P {margin-top:0;margin-bottom:0;} It looks like a certificate expired for this site. Can you let me know what we need to do to get it back up?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W:...
05-16-2022 Email Sent to Client - Ticket Closed
457723 Fw: Certified Organic Plant Closed Caroline Cruz 05-16-2022 P {margin-top:0;margin-bottom:0;}
Can we get this added to the site. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308 This...
05-19-2022 Email Sent to Client - Ticket Closed

CCOF logo has now been added to both the homepage and their certifications page, with appropriate links to their website and the PDF certificate.

Thanks again,

457707 Gazelle Website Update CEO Closed Caroline Cruz 05-16-2022 P {margin-top:0;margin-bottom:0;} Can you make this change please?
Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276

E: Cdiaz@grapevinemsp.com

W: www.grapevinemsp.com

2236 Orpheus Ct. Bakersfield CA 93308 This message...
05-18-2022 Email Sent to Client

Changes have been made to the CEO position on the 'Leadership Team' page as requested.

Thanks,

455295 FW: Website Closed Michael Lightfoot 05-11-2022 Michael Lightfoot | Account Executive O: 661.377.2992 | C: 661.301.5665

E: Mlightfoot@grapevinemsp.com

W: www.grapevinemsp.com This message and any attachments are intended only for the use of the addressee and may contain information that is...
05-12-2022 Email Sent to Client

The requested changes have been made to the TSC contacts page.

434017 Panorama Vista Preserve website Closed Caroline Cruz 05-09-2022 P {margin-top:0;margin-bottom:0;}
Good morning,


PVP is still having an issue adding a link for their newsletter, it shows up as regular text instead, can you look into it?

Can you also: Under Board of Directors, please delete Andy Honig...
10-20-2022 Email Reply Received Okay they are both members at large and his name is Peter Wollesen.Grapevine MSP [cid:625154d0-7e98-43ca-a342-a4dd33ff3c79] [https://nam12.safelinks.protection.outlook.com/?url=https3A2F%2Fgrapevinemsp.com%2F&data=047C017Ccdiaz%40grapevinemsp.com7C0d5fdf1ab7b84cd0581608d9f65a5bc27C1e8fdf206cae4177994b518aecdff0a47C17C07C6378116902141715897CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D%7C3000&sdata=gDoM2B4BynR62FaWEvGe2FdANUBbw4ZW8K9ILdS8n9IAQE3D&reserved=0] Caroline Diaz |Marketing Coordinator O:661.377.2992 [tel:661.377.2992]|C:661.340.0276 [tel:661.573.8372] E:Cdiaz@grapevinemsp.com [Stanley@grapevinemsp.com] W:www.grapevinemsp.com [https://nam12.safelinks.protection.outlook.com/?url=https3A2F%2Fgrapevinemsp.com%2F&data=047C017Ccdiaz%40grapevinemsp.com7C0d5fdf1ab7b84cd0581608d9f65a5bc27C1e8fdf206cae4177994b518aecdff0a47C17C07C6378116902141715897CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D%7C3000&sdata=gDoM2B4BynR62FaWEvGe2FdANUBbw4ZW8K9ILdS8n9IAQE3D&reserved=0] 2236 Orpheus Ct.Bakersfield CA 93308 [cid:b95c84e0-7dbf-488c-a338-6662860ef367] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support Sent: Monday, May 9, 2022 10:25 AM To: Caroline Diaz Cc: ah Subject: Panorama Vista Preserve website Update - Ticket: 434017 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, No worries! They just need their own rows: [https://i.ibb.co/L1R2yV4/gv3.png]Click the green Plus button to create a new row, it'll then pop up and ask what module you want to put in that row: [https://i.ibb.co/nQBtX3V/gv.png] Click Button to get the button and this will pop up: [https://i.ibb.co/LntXdMb/Button.png] Text is what you want the button to say ie "Click here to read our newsletter" Link is where the link you'd like them to be directed to goes and Admin Label is what you call the button so you can tell it apart from other buttons that may be on that page. Hope that all makes sense! Ticket ID: 434017 Status: Wait for Response Many thanks, [https://www.radarcrm.io/wp-content/uploads/2022/04/WM.png]Alex Harris Senior Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wearewingman.co.uk [https://nam12.safelinks.protection.outlook.com/?url=http3A2F%2Furl3325.wearewingman.co.uk2Fls2Fclick3Fupn3DfkNmBshrUaWoxDQbAxjsdYZPL4lu1jB4qEurmB9joKhUqBPKlokdwcRXkB-2BXYpJ03Jrt_qwrCdRSrGl6oHJXJkxJuKuwTPJ17gR6-2Fhsh-2FVbnQl0Kw-2BwFYzI8kfvgw1oD1OIjWwjg4Le-2F0fp8Y8aeY-2BX0g6Q6EQUqeDHkMwkkHVisEJWmQ9xcVH-2BwFv54M8zgClu02CkHVWEzCxUQeWmJRBYUxD6ld3iTVqKSO-2Bv0O9AaI0-2FJKAMBnOtQvFRBqbUHUUvdHio65yr16t6O10gPXXGpvLfNEXGgGp-2Fi4-2BRwPfOiVFRQ-3D&data=057C017Ccdiaz%40grapevinemsp.com7Cbb22349edec4457ee38308da31e0f89d7C1e8fdf206cae4177994b518aecdff0a47C17C07C6378771399182504367CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D7C20007C7C7C&sdata=yYDIGtmZUtL47mmAx2B10Xmi2BUlX0LnhrGWUQyFNkAe4%3D&reserved=0] A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ Expertly tailored outsourced marketing, digital and sales enablement services. -- [http://url3325.wearewingman.co.uk/wf/open?upn=2RxMDm4YXKqF80j9ZV-2B5gJho4fXAqVMnvlFKbcBg3M3oWeapq91ttwBFLBTSQUrt-2F-2FxUScb9CYuCCxv8PNggg0sGHD4rKymNxQOcdIvgcH2pb3kvZKttQiYkdab7OMOqb3QOjRnsiD3TWWSUdudqQKv2Ol-2BmScDWw-2FMH8LUGHKmridwwDJXRWV4CnL4sx5oiZ1n-2BERsTD9uM-2BA3Dq0FDy4hGLSCY4cx1EQvChfOGbqw-3D]Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
432311 Grapeman chart alterations Closed Caroline Cruz 05-06-2022 Alter the chart facts/figures (& styling?!) from what Michael has emailed. See the email chain. 05-31-2022 Email Reply Received P {margin-top:0;margin-bottom:0;} I'll let you know if they have any changes. Caroline Diaz | Marketing Coordinator O: 661.377.2992 | C: 661.340.0276 E: Cdiaz@grapevinemsp.com W: www.grapevinemsp.com 2236 Orpheus Ct. Bakersfield CA 93308 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. From: Wingman Support Sent: Friday, May 27, 2022 8:17 AM To: Caroline Diaz Cc: ah Subject: Grapeman chart alterations Update - Ticket: 432311 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Caroline, We've removed the single chart and added the individual calendars received in the PDF. Ticket ID: 432311 Status: In Progress Many thanks, Alex Harris Senior Marketing Executive | Wingman Marketing Ltd T: 44 (0)1376 538984 W: www.wearewingman.co.uk A: 7 Park Farm, Witham Road, Braintree, Essex, UK, CM77 8LQ Expertly tailored outsourced marketing, digital and sales enablement services. -- Wingman and RADAR CRM™ are trading styles of Wingman Marketing Limited. Confidentiality notice: This email and any attachment/s are confidential and may be privileged and are intended only for the authorised recipients of the sender. The information contained in this email and any attachment/s must not be published, copied, disclosed, or transmitted in any form to any person or entity unless expressly authorised by Wingman Marketing Ltd. If you have received this email in error, you are kindly requested to delete it immediately and advise the sender by return email. The views and opinions expressed in this email are those of the author and not necessarily Wingman Marketing Ltd. Wingman Marketing Ltd is a Company Registered in England, Number: 11183117. Registered address: Unit 7, Park Farm, Witham Road, Black Notley, Essex, UK, CM77 8LQ. Wingman Marketing Ltd is VAT Registered in Great Britain, Number: GB282 6650 83.
431135 Cal State Comms Closed Caroline Cruz 05-05-2022 Adding scripts into the backend. 05-05-2022 Added code scripts to CSC and BBSurplus. Sent an email back to Caroline
396828 Fwd: Sequoia Pest Solutions Closed Caroline Cruz 04-06-2022 04-25-2022 Emailed Caroline again - regarding that the only solution left is to configure Elastic Email - however, to do that, it needs to bind to a server...
393939 FW: Grapevine MSP - ADA compliant Closed Caroline Cruz 03-30-2022 04-20-2022 Added to this after learning more from Borton - No more mention for Grapevine ADA compliance though?